@Greg wrote:
Hi everyone,
We are currently looking into this.
There have been some recent reports that since updating to the new version, the battery drain no longer occurs.
With this in mind, please make sure you're running the latest Spotify app for Android.
If you're still experiencing excessive battery drain, please let us know the following:
- Device Make/Model
- Android Version
- Spotify Version
- Estimated battery usage (Screenshots are a bonus!)
Thank you!
Hi Greg,
this is definitely not fixed. In fact, I have been having this problem ever since I used spotify (January 2014). Only at the beginning, it was really seldom and therefore tolerable. Since my upgrade to android KitKat, it is occuring every time I use spotify, sometimes sooner, sometimes later. Unfortunately, my firmware upgrade to Android KitKat happened very closely to several updates of the spotify app. Therefore I am not sure which update made the problem worse.
In any case, it is so bad that I will cancel my Premium membership if it is not resolved within the next month. A quick google search reveals that this problem has been reported by users for years, but nobody seems to care.
Symptoms:
- I have the impression that it is connected with listening to offline stored playlists and does not happen when streaming, but since I almost never stream music, I am not 100% sure.
- It does not matter however, whether the app is switched to offline mode or not, what seems to be the trigger is that the current playlist is stored locally.
- At some time during the usage of spotify or also after stopping playback manually, the service
com.spotify.music.service
will cause ecessive CPU load. The device becomes hot and the battery is drained at an insane rate, even if playback is stopped and the app is closed. The service remains active and is hogging the CPU.
- Force-closing the service (through Cyanogen Mod's developer options) does NOT stop the process and not solve the CPU load problem. The only solution seems to be rebooting the device.
- Sometimes (but not always) the above problem coincides with the frontend app hanging while switching to the next title in the playlist. The cover of the new song ist not loaded and the app is completely unresponsive. From this point on, the excessive cpu load begins.
Device: Samsung Galay S2 GT-i9100
Android: 4.4.4 CyanogenMod11 M9
Spotify Version: all Versions of the past half year, up till today (1.3.0.423)
Estimated battery usage is beyond discussion, especially since it happens when spotify is not even running! The phone is becoming so hot that it is uncomfortable carrying it in the pocket of my pants...
This is really unacceptable. Please fix. Or, just become an apple-exclusive service -- that at least would be honest.
Edit:
Addtional info:
- FWIW, I am not using facebook login, but created a Spotify account with user/pw.
- I already tried removing Spotify (including all related folders on inernal/external SD) and reinstalling.
- Things became worse yesterday. After the last crash, I restarted the device and re-opened Spotify Music, only to find that it was as if the app had been freshly installed: had to re-enter my user/pw and re-download all my offline music. I'm close to returning to Google Music. It's ugly, but at least it works.