Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106558 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
216063 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
569508 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469631 Views
577 replies
40 likes
When I play songs from the (windows 10) desktop player or my android devices (Sony Z5, Samsung Galaxy Tab S2) to my chromecast audio, it works without problems, BUT all my own/local songs, already downloaded on all devices, where ignored and skipped!...
When I play songs from the (windows 10) desktop player or my android devices (Sony Z5, Samsung Galaxy Tab S2) to my chromecast audio, it works without problems, BUT all my own/local songs, already do...
Roadie
16620 Views
2 replies
5 likes
Not sure if this is on Soundhound or Spotify's end, but when I use Soundhound I used to be able to connect it to Spotify to make a Soundhound playlist, making it easy to add songs to Spotify without the option to listen to it & add it. Just curious a...
Not sure if this is on Soundhound or Spotify's end, but when I use Soundhound I used to be able to connect it to Spotify to make a Soundhound playlist, making it easy to add songs to Spotify without ...
Newbie
1521 Views
1 replies
4 likes
Hi all!I needed to clean some cache from my android and was surprised when there's no more favorite songs in "My songs" list. Does anyone have a clue about what happened? Thanks!
Hi all! I needed to clean some cache from my android and was surprised when there's no more favorite songs in "My songs" list. Does anyone have a clue about what happened? Than...
Casual Listener
1528 Views
2 replies
0 likes
Hola que tal tengo un problema, cada vez que abro otra app con el spotify reproduciendo, automaticamente el spotify se cierra, hay alguna solucion para este problema?
Hola que tal tengo un problema, cada vez que abro otra app con el spotify reproduciendo, automaticamente el spotify se cierra, hay alguna solucion para este problema?
Casual Listener
12170 Views
3 replies
2 likes
I have tries all the recomended solutions - disable firewall + antivirus- reinstall/reboot aplication- turn on network sharing- install older spotify versionbut to no avail. I have a samsung galaxy s7 nougat which does show up in my devices on my des...
I have tries all the recomended solutions - disable firewall + antivirus - reinstall/reboot aplication - turn on network sharing - install older spotify version but to no avail. I have a s...
Community Legend
478 Views
1 replies
0 likes
Hola a todos, buen día.He sincronizado mi musica y se guarda en la SD Card, pero después de unos minutos, se borra todo. Ya elimine mis dispositivos desde la página, desinstale la aplicación y pensando que es mi memoria tambien le borre archivos sin ...
Hola a todos, buen día. He sincronizado mi musica y se guarda en la SD Card, pero después de unos minutos, se borra todo. Ya elimine mis dispositivos desde la página, desinstale la aplicación y pe...
Roadie
2311 Views
3 replies
0 likes
Have a problem with playing the music on my chromecast with the spotify app on my phone.When I have it on play in the app on the phone the song is showed as paused on the TV the chromecast is connected to. If I put the song to pause in the app it is ...
Have a problem with playing the music on my chromecast with the spotify app on my phone. When I have it on play in the app on the phone the song is showed as paused on the TV the chromecast is conne...
Regular
1716 Views
8 replies
1 likes
Galeraaa sabem aquela opçao de ver a lista de musicas, que vc pode remover e alterar a sequência?? Pois é a minha sumiu !!!!! Eu sei que o procedimento é esse:"Veja sua fila de reproduçãoToque na barra Tocando agora, que aparece na parte inferior e m...
Galeraaa sabem aquela opçao de ver a lista de musicas, que vc pode remover e alterar a sequência?? Pois é a minha sumiu !!!!! Eu sei que o procedimento é esse: "Veja sua fila de reprodução Toque na...
Not applicable
3918 Views
2 replies
1 likes
If I accidentally leave mobile data turned on, Spotify sucks it up in no time at all. Even if I am not playing anything or playing only offline lists. This totally SUCKS. I can't see anywhere that I can completely turn off mobile data use for Spotify...
If I accidentally leave mobile data turned on, Spotify sucks it up in no time at all. Even if I am not playing anything or playing only offline lists. This totally SUCKS. I can't see ...
Casual Listener
1417 Views
5 replies
0 likes
habe mich am tablet mit Mailadresse und passwort registriert, funktioniert auch einwandfrei. dann habe ich die app auf mein handy geladen, kann mich dort aber nicht anmelden???? habe dann versucht ein neues passwort zu vergeben, aber auch damit konnt...
habe mich am tablet mit Mailadresse und passwort registriert, funktioniert auch einwandfrei. dann habe ich die app auf mein handy geladen, kann mich dort aber nicht anmelden???? habe dann versucht ei...
279 Views
0 replies
0 likes
Hoje eu acordei, abri meu spotify e estava deslogado. quando dei login minhas musicas baixadas desapareceram!!!! Oque eu faço??
Hoje eu acordei, abri meu spotify e estava deslogado. quando dei login minhas musicas baixadas desapareceram!!!! Oque eu faço??
457 Views
0 replies
0 likes
Alright so I was wondering if I could download the songs on my external SD Card instead of my internal memory. I've got Xperia Z2.
Alright so I was wondering if I could download the songs on my external SD Card instead of my internal memory. I've got Xperia Z2.
Spotify Star
690 Views
1 replies
0 likes
When I try to log in on my phone in Singapore it tells me I need to notify Spotify that I am abroad. I have updated my location on the spotify website but it still gives me the same message. What can I do to log in on my phone?
When I try to log in on my phone in Singapore it tells me I need to notify Spotify that I am abroad. I have updated my location on the spotify website but it still gives me the same message. What can...
542 Views
0 replies
0 likes
Hi, All is well except: I have a local file on my PC andI add to a playlist on my PC thenthe playlist appears on the phone OK (Android)the songs appear in the playlist OKthe playlist allows it to be set as offline sync on the phone BUTthe songs don't...
Hi, All is well except: I have a local file on my PC and I add to a playlist on my PC then the playlist appears on the phone OK (Android) the songs appear in the playlist OK the...
Casual Listener
29553 Views
22 replies
4 likes
Minha conta é familiar e não to conseguindo mais adiantar as músicas, nem passar e muito menos voltar. Já olhei as configurações e nada.
Minha conta é familiar e não to conseguindo mais adiantar as músicas, nem passar e muito menos voltar. Já olhei as configurações e nada.
Newbie
10393 Views
5 replies
0 likes
How do i sign in,my app says am offline....
How do i sign in,my app says am offline....
Community Legend
429 Views
1 replies
0 likes
Hi guys, lately (maybe month or two) i have problem with mobile app. When i play music which i dont have download in device it stop playing with no reason. I had enough data (it happend even when i was browsing on internet so i am sure i was conected...
Hi guys, lately (maybe month or two) i have problem with mobile app. When i play music which i dont have download in device it stop playing with no reason. I had enough data (it happend even when i w...
Community Legend
642 Views
1 replies
0 likes
Yeah, so... i've been seeing a lot people asking for a "choose destination" feature and reporting issues with forcing spotify to move to the external SD since it is a quite storage consuming.I thought it was going quite well with the solution already...
Yeah, so... i've been seeing a lot people asking for a "choose destination" feature and reporting issues with forcing spotify to move to the external SD since it is a quite storage consuming. I...
Regular
4136 Views
7 replies
0 likes
Brief description of the issue:When selecting single or multiple songs in queque and then scrolling them out of viewport, they get deselected. This is really annoying when sorting out some songs you want to add to the top of queue and then loss all y...
Brief description of the issue: When selecting single or multiple songs in queque and then scrolling them out of viewport, they get deselected. This is really annoying when sorting out some songs yo...
Community Legend
1087 Views
1 replies
0 likes
So, I didn't really know how to explain it in the title, but basically what happens is:I am listening to the entire playlist on shuffle (which by the way isn't really shuffle, but that's a whole other subject), and I want to listen to a specific song...
So, I didn't really know how to explain it in the title, but basically what happens is: I am listening to the entire playlist on shuffle (which by the way isn't really shuffle, but that's a whole ot...
398 Views
0 replies
0 likes
