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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410774 Views

554 replies

37 likes

Account
Free
  • 410774 Views
  • 554 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8974 Views

0 replies

7 likes

  • 8974 Views
  • 0 replies
  • 7 likes

Sony Android TV can't keep credentials

I have Sony KDL-55W800C Android TV, the other day installed Spotify on it. Unfortunatelly, every time I turn the TV off Spotify looses the login info, and promps for login. Tried activating/logging through the phone app; tried w/h username & pass. Ke...

Visitor

I have Sony KDL-55W800C Android TV, the other day installed Spotify on it. Unfortunatelly, every time I turn the TV off Spotify looses the login info, and promps for login. Tried activating/logging t...

bsummers4

Casual Listener

1056 Views

3 replies

0 likes

Android
Bravia
Sony
TV
  • 1056 Views
  • 3 replies
  • 0 likes

Solved!! premium student on mobile

I paid for the premium student subscription. However not all premium features are available when I use my phone app. Back-tracking, skipping within a track are unavailable and when i listen to an album it will play suggested songs in between. This ne...

Casual Listener

I paid for the premium student subscription. However not all premium features are available when I use my phone app. Back-tracking, skipping within a track are unavailable and when i listen to an alb...

mcdouglasson

Newbie

1156 Views

3 replies

0 likes

  • 1156 Views
  • 3 replies
  • 0 likes

Superuser Contribution All local files are gone

Hi, All my local stored offline music is wiped after I was asked to re-login.Very unconvienient when on holiday where roaming charges apply! Any ideas how to get spotify to reload the local stored files?

Newbie

Hi,   All my local stored offline music is wiped after I was asked to re-login. Very unconvienient when on holiday where roaming charges apply!   Any ideas how to get spotify to reload...

Lee

Spotify

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with non downloaded music randomly stopping while on data

A couple of months ago my phone started having issues playing non downloaded music on data, songs or whatever I was listening to would randomly stop but would start back up again when I unlocked my phone. It will play my downloaded music just fine. H...

Newbie

A couple of months ago my phone started having issues playing non downloaded music on data, songs or whatever I was listening to would randomly stop but would start back up again when I unlocked my p...

Lee

Spotify

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

How to sync Spotify to XK Glow

I recently added an XK Glow accent light system to my motorcycle. It is controlled by my android smartphone which includes the ability to sync with musics apps like Spotify, but I cannot figure out how to do this. Can anyone help?

Newbie

I recently added an XK Glow accent light system to my motorcycle.  It is controlled by my android smartphone which includes the ability to sync with musics apps like Spotify, but I cannot figure...

885 Views

0 replies

0 likes

  • 885 Views
  • 0 replies
  • 0 likes

I deleted my "liked from radio" playlist. Any way i could get it back?

I accidentally deleted my "liked from radio" playlist and i like some songs and now i cant get to it. Anyway i can get it back??

Newbie

I accidentally deleted my "liked from radio" playlist and i like some songs and now i cant get to it. Anyway i can get it back??

argonic_man

Regular

2470 Views

2 replies

0 likes

  • 2470 Views
  • 2 replies
  • 0 likes

Speichern von Alben

Hallo! Wenn ich Alben speicher/downloade, sind sie automatisch auch in meinem Ordner 'Songs' geht das auch ohne dass sie in dem Ordner nochmal extra gespeichert werden??

Newbie

Hallo! Wenn ich Alben speicher/downloade, sind sie automatisch auch in meinem Ordner 'Songs' geht das auch ohne dass sie in dem Ordner nochmal extra gespeichert werden??

Nico

Community Legend

4072 Views

1 replies

1 likes

  • 4072 Views
  • 1 replies
  • 1 likes

Missing download tab

I just recently bought a new android phone. When I downloaded some albums to listen to offline, I noticed that the 'Downloads' tab that was previously visible on my other phone is no longer there. I have to scroll through my entire collection of albu...

Casual Listener

I just recently bought a new android phone. When I downloaded some albums to listen to offline, I noticed that the 'Downloads' tab that was previously visible on my other phone is no longer there. I ...

ianwarlord

Casual Listener

1106 Views

2 replies

0 likes

  • 1106 Views
  • 2 replies
  • 0 likes

How to get into the Beta Program

Hey folks. As title says, I'd like to know how can I get beta updates from Google Play. I already googled and looked in here, found nothing.I mean: I found A LOT of "Spotify Beta threads", so I don't know the right one.I've been trying to become a be...

Regular

Hey folks. As title says, I'd like to know how can I get beta updates from Google Play. I already googled and looked in here, found nothing. I mean: I found A LOT of "Spotify Beta threads", so I don...

shejan0

Gig Goer

8831 Views

5 replies

1 likes

Android
Beta
nougat
test
  • 8831 Views
  • 5 replies
  • 1 likes

Only random mode with premium account

Hello!I have a premium account but il can't Turn off the random mode and go to the previous track. I can download and choose a track in my playlist. Any advice?Thanks.

Visitor

Hello! I have a premium account but il can't Turn off the random mode and go to the previous track. I can download and choose a track in my playlist. Any advice? Thanks.

Joe

Community Legend

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

Stops playing after a while on Tab 2 10.1

Spotify stops playing or crashes after a while on my Samsung Galaxy Tab 2 10.1 when I leave a playlist running for some time. Sometimes it happens after 1-2 songs and other times it takes a while. I assume it must be the ads, because I have the free ...

Music Fan

Spotify stops playing or crashes after a while on my Samsung Galaxy Tab 2 10.1 when I leave a playlist running for some time. Sometimes it happens after 1-2 songs and other times it takes a whil...

bengtsonfarm

Casual Listener

704 Views

2 replies

1 likes

  • 704 Views
  • 2 replies
  • 1 likes

can't click shuffle play

hi, i've pay for premium account, but when i click shuffle play or i want to start the song all over again by clicking (what do i call it?) rewind or whatsoever, i can't do that. it says that i discovered a premium feature and that i should get a pre...

Casual Listener

hi, i've pay for premium account, but when i click shuffle play or i want to start the song all over again by clicking (what do i call it?) rewind or whatsoever, i can't do that. it says that i disco...

Nico

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Problem downloading songs offline

Hello I can t download the songs offline because the message 'you can t download on more than three devices ' appeares,the problem is that I have only spotify on my phone,the thing that comes in my mind is that before this message appeared I have upg...

Visitor

Hello I can t download the songs offline because the message 'you can t download on more than three devices ' appeares,the problem is that I have only spotify on my phone,the thing that comes in my m...

Joe

Community Legend

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution My offline music got deleted some how...

I had a good chunk of music downloaded for offline listening, and just yesterday I was about to listen to my music on my phone (HTC 10) and found out they didn't have the green downward arrow (to signify they are downloaded). I'm not really to happy ...

Newbie

I had a good chunk of music downloaded for offline listening, and just yesterday I was about to listen to my music on my phone (HTC 10) and found out they didn't have the green downward arrow (to sig...

zsoltzsolt

Casual Listener

1460 Views

4 replies

0 likes

Android
disappered
htc 10
Offline issues
  • 1460 Views
  • 4 replies
  • 0 likes

Spotify users not showing up in search

For the past few days, I have been unable to find any users by searching their names in the search bar. I can still search for people I'm following but I cannot follow anyone new without looking at one of my friend's followers.

Regular

For the past few days, I have been unable to find any users by searching their names in the search bar. I can still search for people I'm following but I cannot follow anyone new without looking at o...

brc1

Casual Listener

1909 Views

5 replies

3 likes

  • 1909 Views
  • 5 replies
  • 3 likes

Music deleted

Hello,I downloaded some music to listen them without internet connection, but they have been delete by themselves. Now i have to re download them with a very slow connection. Thank you spotify.PS : Sorry for my bad english, i'm french

Visitor

Hello, I downloaded some music to listen them without internet connection, but they have been delete by themselves. Now i have to re download them with a very slow connection. Thank you spotify. ...

nrzrf14

Newbie

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Behind the lyrics doesnt work

I was using spotify on my nexus 5x where behind the lyric worked but then one day i opened my spotify it was gone, meanwhile i have reinstalled it multiple times and yes its turned on in settings. A few weeks back my phone broke so i bought a galaxy ...

Visitor

I was using spotify on my nexus 5x where behind the lyric worked but then one day i opened my spotify it was gone, meanwhile i have reinstalled it multiple times and yes its turned on in settings. A ...

user-removed

Not applicable

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Once Song is over Spotify paused at the end.

Hi @ all,I have the problem that once a Song is over Spotify paused at the end of Song.Nevertheless if I play music on my Android device Or on PC.Checked all settings and seems to be ok.Also reinstalled Spotify and cleared Cache but nothing helped.Al...

Newbie

Hi @ all, I have the problem that once a Song is over Spotify paused at the end of Song. Nevertheless if I play music on my Android device Or on PC. Checked all settings and seems to be ok. Als...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Unable to download songs onto Android, no storage options in setting.

I have 20 gigs left on my sd card but Spotify says I'm out of space, there's no storage option in the settings. Alternatively, I cleared cache, force stopped the app, uninstalled app, reset phone, went into android data and deleted com.Spotify, reins...

Casual Listener

I have 20 gigs left on my sd card but Spotify says I'm out of space, there's no storage option in the settings. Alternatively, I cleared cache, force stopped the app, uninstalled app, reset phone, we...

RealRatchet1086

Casual Listener

526 Views

3 replies

0 likes

  • 526 Views
  • 3 replies
  • 0 likes

Poor Shuffle on Amazon Fire

I posted last year about my Amazon Fire playing the same songs over and over all day long when I play from my Songs list on shuffle. Here is the previous topic. I was able to rectify that situation with a restart of the device. Today it is acting up ...

Regular

I posted last year about my Amazon Fire playing the same songs over and over all day long when I play from my Songs list on shuffle. Here is the previous topic. I was able to rectify that situat...

carlcanyon

Regular

1224 Views

3 replies

0 likes

  • 1224 Views
  • 3 replies
  • 0 likes