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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194534 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194534 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535758 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439329 Views

565 replies

37 likes

Account
Free
  • 439329 Views
  • 565 replies
  • 37 likes

Solved!! can't turn off the shuffle button.

hey, guys. I've been a Spotify premium user for a few weeks and I still have this problem on my phone only. whenever I want to turn off the shuffle function it advertises to get premium and doesn't allow me to turn the shuffle function off. The final...

Casual Listener

hey, guys.  I've been a Spotify premium user for a few weeks and I still have this problem on my phone only. whenever I want to turn off the shuffle function it advertises to get pr...

quezadilaman

Casual Listener

892 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

How to always stay logged in

I have Spotify Premium which I got for international travel so I can listen to music offline. This worked great on the plane, but then several hours later when I went to listen to music again (after having turned my phone off and on again), Spotify a...

Casual Listener

I have Spotify Premium which I got for international travel so I can listen to music offline. This worked great on the plane, but then several hours later when I went to listen to music again (after ...

ㅇㅅㅇ

Newbie

4060 Views

4 replies

2 likes

  • 4060 Views
  • 4 replies
  • 2 likes

Spotify não abre!

O aplicativo simplesmente parou de abrir no meu celular Android. Já desinstalei e reinstalei o aplicativo, já reiniciei o celular, mas nada deu certo. Quanto tento abrir, fica uma tela preta, e nada mais. Foi de uma hora para outra, sem motivos. O me...

Newbie

O aplicativo simplesmente parou de abrir no meu celular Android. Já desinstalei e reinstalei o aplicativo, já reiniciei o celular, mas nada deu certo. Quanto tento abrir, fica uma tela preta, e nada ...

tteurs

Newbie

1569 Views

1 replies

1 likes

  • 1569 Views
  • 1 replies
  • 1 likes

Why Spotify can't recognize the song I have saved when listening song radio?

I have saved one song to my library, but when I am listening song radio and then it can't recognize that I have saved that, if I click the save button, my library will contain same songs. Is it a bug?

Newbie

I have saved one song to my library, but when I am listening song radio and then it can't recognize that I have saved that, if I click the save button, my library will contain same songs. Is it a bug?

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
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App has disapeared

The Spotify app has disapeared drom nu Samsung tv I can t find it in the app store!

Newbie

The Spotify app has disapeared drom nu Samsung tv  I can t find it in the app store!

Joe

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Bluetooth - Playback cuts out, but pressing volume up or down resumes.

DescriptionWhen out running with the phone using offline files through spotify, the playback will cut out. Pressing volume up or volume down immediately resumes play. In discussing with a Jaybird rep, they pointed towards Spotify as the culprit: Live...

Music Fan

Description When out running with the phone using offline files through spotify, the playback will cut out. Pressing volume up or volume down immediately resumes play. In discussing with a Jaybird r...

Shizzawn

Newbie

1030 Views

1 replies

1 likes

  • 1030 Views
  • 1 replies
  • 1 likes

Auto Crossfade

Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings.The fading starts super early (around 14 seconds)This is super annoying, because some songs are interrupted in the...

Regular

Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings. The fading starts super early (around 14 seconds) This is su...

jmarkeng

Newbie

1548 Views

4 replies

2 likes

  • 1548 Views
  • 4 replies
  • 2 likes

Delete locally stored files from Spotify

I accidentally imported music stored on my Android phone into spotify and now I can't get rid of it, short of deleting albums 1 by 1 (i've got thousands). How do I get spotify not to import local files? I've deleted the cache and uninstalled the enti...

Newbie

I accidentally imported music stored on my Android phone into spotify and now I can't get rid of it, short of deleting albums 1 by 1 (i've got thousands).   How do I get spotify not to import ...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
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Import your Music

Can someone explain me why I cannot import my own songs to the spotify anymore? I had some problems with my account and I had to create another one. When I reinstalled the app and put the new account (a premium one) the "import your music" just disap...

Newbie

Can someone explain me why I cannot import my own songs to the spotify anymore? I had some problems with my account and I had to create another one. When I reinstalled the app and put the new account...

Joe

Community Legend

783 Views

2 replies

0 likes

  • 783 Views
  • 2 replies
  • 0 likes

Deleting music off of my playlist

I am unable to figure out how to delete songs from my playlist off of my android (or mac). I've clicked on all the possible "three dots" and "lines" from all the different views of the playlist and the now playing. I cannot figure it out. Please help...

Casual Listener

I am unable to figure out how to delete songs from my playlist off of my android (or mac). I've clicked on all the possible "three dots" and "lines" from all the different views of the playlist and t...

jhwong1

Casual Listener

1192 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Android app does not respect metered WiFi networks

Hi, There's a technical problem with your Android app. It's actually not a bug, but rather a mistake in its implementation. In Android, you're able to set certain WiFi networks as "metered" or "restricted", so that apps that can do heavy downloads ov...

Music Fan

Hi,   There's a technical problem with your Android app. It's actually not a bug, but rather a mistake in its implementation.   In Android, you're able to set certain WiFi networks as "...

3120 Views

0 replies

60 likes

  • 3120 Views
  • 0 replies
  • 60 likes

Solved!! STILL won't save to SD card

I couldn't save my downloads to the micro SD card, and I used the solution that was offered on the help blog, about deleting the cache and the Spotify folder from my phones internal storage, then uninstalling the app.I tried that and it worked fine, ...

Newbie

I couldn't save my downloads to the micro SD card, and I used the solution that was offered on the help blog, about deleting the cache and the Spotify folder from my phones internal storage, then uni...

TechManiac

Gig Goer

1563 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Error reproduccion Offline

Intento descargar musica desde mi cuenta premium, todo anda bien y el icono de descarga se encuentra en verde, pero al momento de reproducir algunas canciones en especifico se pausa el tema en un tiempo determinado.

Newbie

Intento descargar musica desde mi cuenta premium, todo anda bien y el icono de descarga se encuentra en verde, pero al momento de reproducir algunas canciones en especifico se pausa el tema en un tie...

Zoiliux

Newbie

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes

Solved!! No funciona.

Spotify no me funciona en mi S4 mini, sale "Spotify se detuvo " cuando antes me funcionaba perfectamente. Les agradezco su ayuda.

Casual Listener

Spotify no me funciona en mi S4 mini, sale "Spotify se detuvo " cuando antes me funcionaba perfectamente. Les agradezco su ayuda.

Avichucho1

Casual Listener

4569 Views

3 replies

0 likes

  • 4569 Views
  • 3 replies
  • 0 likes

How do I move my music to a new device

I got a new phone and want to transfer all my music but I can't figure it out... help please!!!

Casual Listener

I got a new phone and want to transfer all my music but I can't figure it out... help please!!!

Jo1013

Casual Listener

14796 Views

4 replies

1 likes

  • 14796 Views
  • 4 replies
  • 1 likes

Desktop Controls On Samsung Galaxy 7

A month or two ago I was able to skip songs as many times as I want, go backwards to previously played tracks, and skip forward in the song about 10 seconds or whichever length I wanted. My account was still a free account, ads still showed advertisi...

Newbie

A month or two ago I was able to skip songs as many times as I want, go backwards to previously played tracks, and skip forward in the song about 10 seconds or whichever length I wanted. My acco...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Playlist

I wanted to add a song in my playlist a few days ago, but when I tried to I couldn't because my playlist is gone. I have my other playlists except that specific one (which is the one I usually listen to music in). I searched it up in the app and it c...

Newbie

I wanted to add a song in my playlist a few days ago, but when I tried to I couldn't because my playlist is gone. I have my other playlists except that specific one (which is the one I usually listen...

Joe

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Song amount is different on phone and desktop

Hi,Today I noticed that my desktop app was displaying another amount of songs then my Android app in the same playlist? Any idea why Android playlist has more songs?Thanks!

Newbie

Hi, Today I noticed that my desktop app was displaying another amount of songs then my Android app in the same playlist? Any idea why Android playlist has more songs? Thanks!

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Equalizer on LG G5

Hello! I had a Nexus 5 for two years, and I used Spotify equalizer without a problem. But when I switched to a new LG G5, the Eq. option from the config menu vanished. I've contacted LG, they gave me the best answer possible: use the included Music a...

Casual Listener

Hello!   I had a Nexus 5 for two years, and I used Spotify equalizer without a problem. But when I switched to a new LG G5, the Eq. option from the config menu vanished. I've contacted LG, the...

bumbee808

Newbie

8822 Views

5 replies

0 likes

  • 8822 Views
  • 5 replies
  • 0 likes

Samsun J7(2016)

After upgradig app only send that it could not open.

Newbie

After upgradig app only send that it could not open.

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes