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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7071 Views

0 replies

7 likes

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Falha na reprodução de música importadas do celular

Eu adicionei algumas musica no spotify a partir do sistema de musica importada porem devido a bug nao consigo mais reproduzir a musica mas ela continua na minha biblioteca. Gostaria de saber com remover essas musica. Obrigado

Newbie

Eu adicionei algumas musica no spotify a partir do sistema de musica importada porem devido a bug nao consigo mais reproduzir a musica mas ela continua na minha biblioteca. Gostaria de saber com remo...

Bittencourt

Spotify Star

932 Views

1 replies

0 likes

K-pop
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Superuser Contribution Songs are fading.

Every week my offline downloads are fading from memory and I have to download again. I have reinstalled but the problem continues.

Casual Listener

Every week my offline downloads are fading from memory and I have to download again. I have reinstalled but the problem continues.

Maria_B

Moderator

305 Views

1 replies

0 likes

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Solved!!Superuser Contribution Crashes

Everytime I start Spotify and want to listen to some music and press play, my phone freezes and a couple of minutes later it crashes.

Newbie

Everytime I start Spotify and want to listen to some music and press play, my phone freezes and a couple of minutes later it crashes.  

Maria_B

Moderator

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
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No equalizer when spotify plays connected to car

I am experiencing a strange issue when I connect my phone to car stereo, both through bluetooth and usb: with Spotify I can't control bass/middle/treble, no effect on reproduction. It sounds very poor and without bass. But if a play a song with anoth...

Casual Listener

I am experiencing a strange issue when I connect my phone to car stereo, both through bluetooth and usb: with Spotify I can't control bass/middle/treble, no effect on reproduction. It sounds very poo...

628 Views

0 replies

0 likes

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Issue when plugged in to car AUX - OK Google

Hi, this is driving me and my boyfriend mad as we can no longer listen to music in the car!! Every time we play music through Spotify and plug in to the AUX in the car, about 10 seconds in to a song OK Google opens up, and so the music stops. Cancel ...

Newbie

Hi, this is driving me and my boyfriend mad as we can no longer listen to music in the car!!    Every time we play music through Spotify and plug in to the AUX in the car, about 10 second...

580 Views

0 replies

0 likes

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Spotify keeps deleting my downloaded music

Hello everyone,The music I have downloaded on my phone keeps on un-downloading itself from my playlist, so I log on offline and have no music available to listen to. While this isn't a massive problem when I'm on the go in Holland (where I live) I'm ...

Newbie

Hello everyone, The music I have downloaded on my phone keeps on un-downloading itself from my playlist, so I log on offline and have no music available to listen to. While this isn't a massive prob...

Joe

Community Legend

330 Views

1 replies

0 likes

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  • 1 replies
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Spotify running

Hello! How can I speed up the addition of tracks in Running? And then I rarely updated (

Newbie

Hello! How can I speed up the addition of tracks in Running? And then I rarely updated (

310 Views

0 replies

0 likes

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Superuser Contribution Algunas canciones saturan

Buenas noches! Hace un mes estoy teniendo un problema, escucho música y algunas canciones puntualmente me suenan saturadas o suena feo (un mes atrás se escuchaba bien) este problema surje a cualquier volumen que escucha y mediante cualquier dispositi...

Newbie

Buenas noches! Hace un mes estoy teniendo un problema, escucho música y algunas canciones puntualmente me suenan saturadas o suena feo (un mes atrás se escuchaba bien) este problema surje a cualquier...

Maria_B

Moderator

503 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify starts to play after call even if not open

As soon as I hang up from a call or I turn my alarm off, Spotify starts a song even if it wasn't open or playing a song before. How to stop it? It does it when I'm at work and my cell is in silence mode

Newbie

As soon as I hang up from a call or I turn my alarm off, Spotify starts a song even if it wasn't open or playing a song before. How to stop it? It does it when I'm at work and my cell is in silence m...

Joe

Community Legend

1676 Views

1 replies

0 likes

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Superuser Contribution Offline songs keeps being deleted from Artists and Albums but playlists remain intact and downloaded

I'm getting really tired of this **bleep**, honestly. Why the heck do I have a spotify premium account if my offline songs are always automatically being deleted (and I already did the reset on my phone AND my SD card, uninstalling the spotify and cl...

Regular

 I'm getting really tired of this **bleep**, honestly. Why the heck do I have a spotify premium account if my offline songs are always automatically being deleted (and I already did the reset on...

blukkeli

Regular

3986 Views

5 replies

3 likes

  • 3986 Views
  • 5 replies
  • 3 likes

Deleting library

How can I delete every song i added to the library without hide 'em? I have tons of song saved and I want to restart adding only what I need.

Newbie

How can I delete every song i added to the library without hide 'em? I have tons of song saved and I want to restart adding only what I need.

334 Views

0 replies

0 likes

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Song slider stuck at 0:00

After I have upgraded Spotify to premium on my Samsung Galaxy Note 5, the song duration/timer/slider does not move along with the song. Songs play just fine but when I select a duration along the slider, the song skips to that duration but the slider...

Newbie

After I have upgraded Spotify to premium on my Samsung Galaxy Note 5, the song duration/timer/slider does not move along with the song. Songs play just fine but when I select a duration along the sli...

1128 Views

0 replies

4 likes

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  • 4 likes

Spotty Playback on Android

Well, I've been living with this issue for well over a year, hoping that updates would have fixed it by now... but apparently not. I've been having a rather peculiar glitch where my songs, at completely random intervals, will stop playing. HOWEVER, S...

Newbie

Well, I've been living with this issue for well over a year, hoping that updates would have fixed it by now... but apparently not.    I've been having a rather peculiar glitch where my so...

533 Views

0 replies

0 likes

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Unplugging headphones after listening to Spotify messes with speaker/earpiece

I first asked this question in the support community of my phone's manufacturer. I have a Lenovo Moto G5, running on Android 7.0. After listening to Spotify, I unplug my headphones, letting the music pause automatically (I don't push the pause button...

Newbie

I first asked this question in the support community of my phone's manufacturer. I have a Lenovo Moto G5, running on Android 7.0. After listening to Spotify, I unplug my headphones, letting the music...

495 Views

0 replies

0 likes

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Premium account

I already paid for my Premium account on 06/09/2017And so far has not made my release from the Premium, I would like to be helped. Thank tou.

Visitor

I already paid for my Premium account on 06/09/2017 And so far has not made my release from the Premium, I would like to be helped. Thank tou.

Joe

Community Legend

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Removing a song from playlist in "now playing" screen

How come I cannot remove a song from a playlist when the song is playing? When I'm listening to a song, and I want to remove it from a playlist, I press the three button menu list and remove song is not an option for me but it is for my friend who ha...

Casual Listener

How come I cannot remove a song from a playlist when the song is playing? When I'm listening to a song, and I want to remove it from a playlist, I press the three button menu list and remove song is ...

Joe

Community Legend

1353 Views

3 replies

0 likes

Account
  • 1353 Views
  • 3 replies
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Superuser Contribution Albums skip a song

Hi,Problem when playing albums or playlists. Once the current track ends it'll skip 1 song and go onto the next song. I don't have it on randomise or anything like that and a premium user.Help please

Casual Listener

Hi, Problem when playing albums or playlists. Once the current track ends it'll skip 1 song and go onto the next song. I don't have it on randomise or anything like that and a premium user. Hel...

Ngendo64

Casual Listener

356 Views

2 replies

0 likes

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Spotify app on Moto G5 plus keeps crashing

The Spotify-app crashes every now and then. Once or twice a day. It plays 1 second of music and pauses, when I hit play again it plays 1 second of music and pauses, etc. The only thing that gets the app out of this loop is restarting my smartphone. T...

Casual Listener

The Spotify-app crashes every now and then. Once or twice a day. It plays 1 second of music and pauses, when I hit play again it plays 1 second of music and pauses, etc. The only thing that gets the ...

tom2881979

Casual Listener

1689 Views

3 replies

0 likes

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Remove Song From Playlist From Now Playing

How come I cannot remove a song from a playlist when the song is playing? When I'm listening to a song, and I want to remove it from a playlist, I press the three button menu list and remove song is not an option for me but it is for my friend who ha...

Casual Listener

How come I cannot remove a song from a playlist when the song is playing? When I'm listening to a song, and I want to remove it from a playlist, I press the three button menu list and remove song is ...

370 Views

0 replies

0 likes

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Superuser Contribution Spotify album art on lock screen. Samsung Galaxy S7

Hi, does anyone know how to get the album art to show on the lock screen?. Was working fine on my Samsung Galaxy S4. Upgraded to an S7 and doesn't work. The app is working properly just this seems to have either been removed or is not working.

Newbie

Hi, does anyone know how to get the album art to show on the lock screen?.   Was working fine on my Samsung Galaxy S4. Upgraded to an S7 and doesn't work.    The app is working pro...

Alfredo

Roadie

4173 Views

1 replies

0 likes

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