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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110908 Views

26 replies

3 likes

  • 110908 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223287 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223287 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580317 Views

79 replies

3 likes

  • 580317 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477839 Views

577 replies

40 likes

Account
Free
  • 477839 Views
  • 577 replies
  • 40 likes

Spotify restarts the phone

I have spotifu premium on my Samsung S4 and have got a lot of different problems.The phone "gets a blackout" and needs to be restarted. Most common when spotify can't find what I'm searching for.The searching can take up to 10 minutesSwitching radio ...

Newbie

I have spotifu premium on my Samsung S4 and have got a lot of different problems. The phone "gets a blackout" and needs to be restarted. Most common when spotify can't find what I'm searching for....

Jecubix

Newbie

3426 Views

2 replies

0 likes

  • 3426 Views
  • 2 replies
  • 0 likes

Solved!! [PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc...

If you are experiencing issues with sound quality, volume, distortion etc and you are running Android 5.x Lollipop please try disabling 'Nuplayer' from the developer settings. This is an experimental player Google introduced to Android and is known t...

Community Legend

If you are experiencing issues with sound quality, volume, distortion etc and you are running Android 5.x Lollipop please try disabling 'Nuplayer' from the developer settings. This is an experimental...

Joe

Community Legend

124588 Views

55 replies

15 likes

5.0
Lollipop
nuplayer
  • 124588 Views
  • 55 replies
  • 15 likes

Problems with Android App

Hi there, since the latest update I am having a lot of problems with the android app on the Samsung galaxy s4. - It is extremly slow (spotify green wheel spinning and spinning), songs / albums, artists take ages to load or do not load - songs start t...

Newbie

Hi there, since the latest update I am having a lot of problems with the android app on the Samsung galaxy s4.   - It is extremly slow (spotify green wheel spinning and spinning), songs / ...

tate_101

Regular

8195 Views

12 replies

10 likes

  • 8195 Views
  • 12 replies
  • 10 likes

My phone won't sync with local files

I've re-installed the app, logged in and out (both phone and computer), I've restarted my computer as well as my device, I've switched wifi network (even used my mobile hotspot!), I've checked my firewall and there isn't anything blocking Spotify (I ...

Casual Listener

I've re-installed the app, logged in and out (both phone and computer), I've restarted my computer as well as my device, I've switched wifi network (even used my mobile hotspot!), I've checked my fir...

Joe

Community Legend

904 Views

2 replies

0 likes

  • 904 Views
  • 2 replies
  • 0 likes

Superuser Contribution Conta Premium não funciona - Premium account doesn't work

Ola, possuo uma conta Premium e estou muito insatisfeita.1- Ao salvar albuns e músicas eles permanecem por pouco tempo no meu telefone. 2- sempre quando vira o mês eu perco TODOS os albuns e músicas que eu salvei previamente, sendo impossível ouvir a...

Newbie

Ola, possuo uma conta Premium e estou muito insatisfeita. 1- Ao salvar albuns e músicas eles permanecem por pouco tempo no meu telefone.  2- sempre quando vira o mês eu perco TODOS os albuns e...

user-removed

Not applicable

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de tarjeta SD

Buenos dias, queria que me ayudaran porque pierdo mis canciones cuando cambio la tarjeta sd de mi celular. Me explico, descargo musica en una tarjeta sd y luego cierro la aplicacion, cambio la tarjeta sd y pongo otra para respaldar mis fotos, y cuand...

Newbie

Buenos dias, queria que me ayudaran porque pierdo mis canciones cuando cambio la tarjeta sd de mi celular.  Me explico, descargo musica en una tarjeta sd y luego cierro la aplicacion, cambio la...

user-removed

Not applicable

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution All my saved songs dissapeared

All my saved songs and albums are not saved anymore!!!!!!!! I logged in and went to songs (I usually hear them all on shuffle play) and it said I didn't have any saved songs. If I go to artist I only get the list of artists I am following not all oth...

Newbie

All my saved songs and albums are not saved anymore!!!!!!!! I logged in and went to songs (I usually hear them all on shuffle play) and it said I didn't have any saved songs. If I go to artist I only...

user-removed

Not applicable

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Renaming Firestick for Spotify Connect

Hi, is there a way to rename each firestick as we have 3 firesticks in the house and its such a pain when trying to conntect my spotify to the correct firestick using Spotify Connect? It would be usefull to have 'firestick - Bedroom' and 'firestick -...

Newbie

Hi, is there a way to rename each firestick as we have 3 firesticks in the house and its such a pain when trying to conntect my spotify to the correct firestick using Spotify Connect? It would be use...

EddyR

Regular

3776 Views

3 replies

0 likes

Firestick
Rename
Renaming
  • 3776 Views
  • 3 replies
  • 0 likes

Playlists gone!

Help! My Playlists have disappeared! please help me to fix.... 

Casual Listener

Help! My Playlists have disappeared! 😨 please help me to fix.... 

CryticalAce

Spotify Star

673 Views

3 replies

0 likes

  • 673 Views
  • 3 replies
  • 0 likes

Download over wifi

For some reason song, albums and playlists will not download over Wi-Fi but will if I use cellular data.I have tried deleting the app checking phone memory but nothing works.Can anyone help? ThanksMark

Newbie

For some reason song, albums and playlists will not download over Wi-Fi but will if I use cellular data. I have tried deleting the app checking phone memory but nothing works. Can anyone help? &nb...

Joe

Community Legend

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Solved!! no local songs via chromecast audio?

When I play songs from the (windows 10) desktop player or my android devices (Sony Z5, Samsung Galaxy Tab S2) to my chromecast audio, it works without problems, BUT all my own/local songs, already downloaded on all devices, where ignored and skipped!...

Roadie

When I play songs from the (windows 10) desktop player or my android devices (Sony Z5, Samsung Galaxy Tab S2) to my chromecast audio, it works without problems, BUT all my own/local songs, already do...

TREVA

Roadie

16644 Views

2 replies

5 likes

chromecast audio
local files
  • 16644 Views
  • 2 replies
  • 5 likes

Soundhound Playlist Won't Connect

Not sure if this is on Soundhound or Spotify's end, but when I use Soundhound I used to be able to connect it to Spotify to make a Soundhound playlist, making it easy to add songs to Spotify without the option to listen to it & add it. Just curious a...

Newbie

Not sure if this is on Soundhound or Spotify's end, but when I use Soundhound I used to be able to connect it to Spotify to make a Soundhound playlist, making it easy to add songs to Spotify without ...

Dhanya

Newbie

1535 Views

1 replies

4 likes

  • 1535 Views
  • 1 replies
  • 4 likes

Solved!! No favorite songs now?

Hi all!I needed to clean some cache from my android and was surprised when there's no more favorite songs in "My songs" list. Does anyone have a clue about what happened? Thanks!

Casual Listener

Hi all! I needed to clean some cache from my android and was surprised when there's no more favorite songs in "My songs" list.   Does anyone have a clue about what happened?   Than...

magnotico

Casual Listener

1544 Views

2 replies

0 likes

  • 1544 Views
  • 2 replies
  • 0 likes

Superuser Contribution Usar spotify en segundo plano

Hola que tal tengo un problema, cada vez que abro otra app con el spotify reproduciendo, automaticamente el spotify se cierra, hay alguna solucion para este problema?

Newbie

Hola que tal tengo un problema, cada vez que abro otra app con el spotify reproduciendo, automaticamente el spotify se cierra, hay alguna solucion para este problema?

kacomanya

Casual Listener

12187 Views

3 replies

2 likes

  • 12187 Views
  • 3 replies
  • 2 likes

Local files wont sync to android

I have tries all the recomended solutions - disable firewall + antivirus- reinstall/reboot aplication- turn on network sharing- install older spotify versionbut to no avail. I have a samsung galaxy s7 nougat which does show up in my devices on my des...

Newbie

I have tries all the recomended solutions  - disable firewall + antivirus - reinstall/reboot aplication - turn on network sharing - install older spotify version but to no avail. I have a s...

Joe

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Almacenamiento en un SD

Hola a todos, buen día.He sincronizado mi musica y se guarda en la SD Card, pero después de unos minutos, se borra todo. Ya elimine mis dispositivos desde la página, desinstale la aplicación y pensando que es mi memoria tambien le borre archivos sin ...

Newbie

Hola a todos, buen día. He sincronizado mi musica y se guarda en la SD Card, pero después de unos minutos, se borra todo. Ya elimine mis dispositivos desde la página, desinstale la aplicación y pe...

Leonardo

Roadie

2321 Views

3 replies

0 likes

  • 2321 Views
  • 3 replies
  • 0 likes

Play on android phone gives pause on chromecast and reverse, no sound at all

Have a problem with playing the music on my chromecast with the spotify app on my phone.When I have it on play in the app on the phone the song is showed as paused on the TV the chromecast is connected to. If I put the song to pause in the app it is ...

Newbie

Have a problem with playing the music on my chromecast with the spotify app on my phone. When I have it on play in the app on the phone the song is showed as paused on the TV the chromecast is conne...

martinknot

Regular

1742 Views

8 replies

1 likes

  • 1742 Views
  • 8 replies
  • 1 likes

Lista de reproduçao some!! O botao lista desapareceu

Galeraaa sabem aquela opçao de ver a lista de musicas, que vc pode remover e alterar a sequência?? Pois é a minha sumiu !!!!! Eu sei que o procedimento é esse:"Veja sua fila de reproduçãoToque na barra Tocando agora, que aparece na parte inferior e m...

Newbie

Galeraaa sabem aquela opçao de ver a lista de musicas, que vc pode remover e alterar a sequência?? Pois é a minha sumiu !!!!! Eu sei que o procedimento é esse: "Veja sua fila de reprodução Toque na...

user-removed

Not applicable

3929 Views

2 replies

1 likes

  • 3929 Views
  • 2 replies
  • 1 likes

Solved!! Spotify SUCKS mobile data

If I accidentally leave mobile data turned on, Spotify sucks it up in no time at all. Even if I am not playing anything or playing only offline lists. This totally SUCKS. I can't see anywhere that I can completely turn off mobile data use for Spotify...

Roadie

If I accidentally leave mobile data turned on, Spotify sucks it up in no time at all. Even if I am not playing anything or playing only offline lists. This totally SUCKS.   I can't see ...

BarryZut

Casual Listener

1466 Views

5 replies

0 likes

  • 1466 Views
  • 5 replies
  • 0 likes

Implement a way to transfer from a Spotify account created using Facebook to a Spotify only account

habe mich am tablet mit Mailadresse und passwort registriert, funktioniert auch einwandfrei. dann habe ich die app auf mein handy geladen, kann mich dort aber nicht anmelden???? habe dann versucht ein neues passwort zu vergeben, aber auch damit konnt...

Newbie

habe mich am tablet mit Mailadresse und passwort registriert, funktioniert auch einwandfrei. dann habe ich die app auf mein handy geladen, kann mich dort aber nicht anmelden???? habe dann versucht ei...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes