Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118053 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237618 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598404 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490951 Views
581 replies
42 likes
After a month giving spotify a last try i decided to cancel my subscription.why?Because android app is completely terrible, when i want to listen to music in my phone i dont wanna restart the app 6 times in a row because its frozen, when i want to li...
After a month giving spotify a last try i decided to cancel my subscription. why? Because android app is completely terrible, when i want to listen to music in my phone i dont wanna restart the app...
Gig Goer
653 Views
1 replies
0 likes
I have enough space in my SD card but Spotify won't let me download more songs. Please help me
I have enough space in my SD card but Spotify won't let me download more songs. Please help me
Gig Goer
741 Views
2 replies
0 likes
On the iOS Spotify app and most Android music players, triple clicking the headset button goes to the previous track. On the Android Spotify app, triple clicking skips two songs forward. This is a very basic feature missing from the Android version o...
On the iOS Spotify app and most Android music players, triple clicking the headset button goes to the previous track. On the Android Spotify app, triple clicking skips two songs forward. Thi...
Newbie
6794 Views
1 replies
35 likes
I looked up and can not find a solution to this. Since yesterday every song I play stutter repeatedly. So far, it does not happen when I play with wifi to my sonos system, only with mobile connection using headphones.I have a samsung S6- I have over ...
I looked up and can not find a solution to this. Since yesterday every song I play stutter repeatedly. So far, it does not happen when I play with wifi to my sonos system, only with mobile connection...
621 Views
0 replies
0 likes
the song is no where to be found on my playlist I had it download on, and whenever I search for it, it doesnt show up, but when I look at the artist, it's there, but doesn't play and none of the option buttons show up. what's up with that?
the song is no where to be found on my playlist I had it download on, and whenever I search for it, it doesnt show up, but when I look at the artist, it's there, but doesn't play and none of the opti...
328 Views
0 replies
0 likes
Hace una semana que todas mis canciones descargadas se eliminaron de mi tarjeta sd y la opción de cambiar el almacenamiento desaparecióTelefono: Huawei y6iiAndroid:6.0Cuenta Premium
Hace una semana que todas mis canciones descargadas se eliminaron de mi tarjeta sd y la opción de cambiar el almacenamiento desapareció Telefono: Huawei y6ii Android:6.0 Cuenta Premium
286 Views
0 replies
0 likes
How has no one noticed this in the years this app has been around? Twitter is not a support channel.This is not legitimate business practice.Spotify you make bank. Fix your software.The previous track button does not work.Historical queue does not ex...
How has no one noticed this in the years this app has been around? Twitter is not a support channel. This is not legitimate business practice. Spotify you make bank. Fix your softwa...
Casual Listener
562 Views
2 replies
1 likes
Why? This really makes me angry, I am probably going to switch to either a cracked version of the app without paying or just use YMusic. This was really unnecessary, I used the queue button a lot.
Why? This really makes me angry, I am probably going to switch to either a cracked version of the app without paying or just use YMusic. This was really unnecessary, I used the queue button a lot.
Casual Listener
806 Views
5 replies
0 likes
The notification panel Controls for spotify and lock screen controls are not showing up. I have tried for two days to fix this and support won't reply back to me. I have done everything possible as far as fresh install, change permissions and notific...
The notification panel Controls for spotify and lock screen controls are not showing up. I have tried for two days to fix this and support won't reply back to me. I have done everything possible as f...
583 Views
0 replies
0 likes
Hi. Using a Samsung multiroom M7 and Samsung tab s with spotify.after playing 5 to 10 minutes spotify stops playing. I have to Press the play button again and the reconnect to the multiroom. It happens a Lot of - Times. The internet connection is sta...
Hi. Using a Samsung multiroom M7 and Samsung tab s with spotify.after playing 5 to 10 minutes spotify stops playing. I have to Press the play button again and the reconnect to the mult...
Casual Listener
3997 Views
9 replies
1 likes
I have a Galaxy S7, and lately my Spotify app has been acting up. Every once in a while the entire app itself will freeze, but it'll still be playing music. The pull-down from the notification bar will display whatever song was on previously, and I c...
I have a Galaxy S7, and lately my Spotify app has been acting up. Every once in a while the entire app itself will freeze, but it'll still be playing music. The pull-down from the notification bar wi...
Newbie
4929 Views
23 replies
5 likes
Once I wrote what I need ,please just help to get spotify and enjoy listening persian traditional musics.thanks
Once I wrote what I need ,please just help to get spotify and enjoy listening persian traditional musics.thanks
416 Views
0 replies
0 likes
Hello everyone, I am using Spotify Premium on a Sony X Performance phone. The phone came with Spotify preinstalled, meaning I can't deinstall and install it again. I can only disable it. I'm saying this because my Spotify app can't see my SD card, an...
Hello everyone, I am using Spotify Premium on a Sony X Performance phone. The phone came with Spotify preinstalled, meaning I can't deinstall and install it again. I can only disable it. &n...
Community Legend
1793 Views
6 replies
0 likes
Hello there, I'm having trouble using my android phone and Windows PC to operate and stream spofify on my Chromecast Elite. Chromecast is plugged into my amplifier which I use to play music and as a gate to my TV. Many times it does work without any ...
Hello there, I'm having trouble using my android phone and Windows PC to operate and stream spofify on my Chromecast Elite. Chromecast is plugged into my amplifier which I use...
481 Views
0 replies
0 likes
This is becoming very annoying! Random times when I try to use Spotify in the car, all my downloaded albums disappear from my SD card. Sometimes they reappear when I'm next near wi-fi, other timesI have to download all over again. This can be time co...
This is becoming very annoying! Random times when I try to use Spotify in the car, all my downloaded albums disappear from my SD card. Sometimes they reappear when I'm next near wi-fi, other timesI h...
395 Views
0 replies
0 likes
I want to sync my local songs to my android phone but if i want to download it, it says wait for download i have waited an half hour and it hasnt yet downloaded it.
I want to sync my local songs to my android phone but if i want to download it, it says wait for download i have waited an half hour and it hasnt yet downloaded it.
Community Legend
638 Views
1 replies
0 likes
Hello,I connected a few of my local songs to my Spotify Premium and I use a speaker by Heos with Spotify connect. It plays every song without trouble but the local ones I just added. Spotify tells me than "this song can't be played as long as there i...
Hello, I connected a few of my local songs to my Spotify Premium and I use a speaker by Heos with Spotify connect. It plays every song without trouble but the local ones I just added. Spotify tells ...
Community Legend
1750 Views
2 replies
0 likes
Hey guys, it tortues me a lot. I've got the premium account, and always, after i downloaded the songs, maybe for like 2 months, the downloaded songs became un-dowloaded. Why would this keep happening? Any solutions to deal with the problem?
Hey guys, it tortues me a lot. I've got the premium account, and always, after i downloaded the songs, maybe for like 2 months, the downloaded songs became un-dowloaded. Why would this keep happening...
Casual Listener
1041 Views
4 replies
0 likes
does spotify use's data alot? Without premium
does spotify use's data alot? Without premium
Gig Goer
487 Views
1 replies
0 likes
Hi, my son has been listening to spotify on my premium account on my old mobile for a while now, today I got a premium family subscription, after inviting him his phone now won't play music, instead his only option is to use his phone as a remote for...
Hi, my son has been listening to spotify on my premium account on my old mobile for a while now, today I got a premium family subscription, after inviting him his phone now won't play music, instead ...
Casual Listener
717 Views
1 replies
0 likes
