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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106554 Views

26 replies

3 likes

  • 106554 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216059 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216059 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569488 Views

78 replies

3 likes

  • 569488 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469615 Views

577 replies

40 likes

Account
Free
  • 469615 Views
  • 577 replies
  • 40 likes

Music randomly stops in Android Auto

I have been using Android Auto for about three weeks now, the last couple days whenever I am listening to music it will randomly stop playing. I have to navigate back to Spotify in AA and hit play to start playing music again. This happens both for m...

Casual Listener

I have been using Android Auto for about three weeks now, the last couple days whenever I am listening to music it will randomly stop playing.  I have to navigate back to Spotify in AA and hit p...

1444 Views

0 replies

4 likes

  • 1444 Views
  • 0 replies
  • 4 likes

Solved!! Android Auto Radio Stations

I currently have 2 Fords with SYNC 3 (2017 Fusion Sport and 2017 Explorer Sport) in which I use Andriod Auto (AA) every time I'm in them from my S8+. This issue also dates back to when I first got my Fusion (late 2016) and was useing my S7 Edge. When...

Visitor

I currently have 2 Fords with SYNC 3 (2017 Fusion Sport and 2017 Explorer Sport) in which I use Andriod Auto (AA) every time I'm in them from my S8+. This issue also dates back to when I first got my...

fletch8527

Casual Listener

2000 Views

2 replies

0 likes

  • 2000 Views
  • 2 replies
  • 0 likes

Can't log in Spotify app

Hey, My android Spotify app seems to log me out randomly. I was using it yesterday without problems and today in the morning, when I opening the app, I got the log in starting page. I've tried logging in using Facebook connect. However, it gives me a...

Newbie

Hey,  My android Spotify app seems to log me out randomly. I was using it yesterday without problems and today in the morning, when I opening the app, I got the log in starting page. I've &nbsp...

Joe

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant Control from Lock screen

Hey, i cant control Spotify from the locked screen,how do I enable it? S7 edge nougat

Newbie

Hey, i cant control Spotify from the locked screen,how do I enable it? S7 edge nougat 

Maria_B

Moderator

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to save to SD card on mobile app

All of my music previously saved on an SD card on my phone was deleted randomly. When I went into settings again, there was no more options to download to my SD card. I have found no help, please help if you have any solutions. Thank you!

Newbie

All of my music previously saved on an SD card on my phone was deleted randomly. When I went into settings again, there was no more options to download to my SD card. I have found no help, please hel...

Maria_B

Moderator

663 Views

1 replies

1 likes

  • 663 Views
  • 1 replies
  • 1 likes

Superuser Contribution Brincar canciones

Porque un usuario de mi plan familiar no puede adelantar canciones? Solo puede escuchar listas como si fuera una cuenta gratuita

Newbie

Porque un usuario de mi plan familiar no puede adelantar canciones? Solo puede escuchar listas como si fuera una cuenta gratuita

Maria_B

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Party not available for me

Hi everyone, i have just discovered that the Spotity Party Mode is not available for me anymore?But why? The mood regulators are not there anymore. Neither on my Android Phne or on Windows PC. Please help me

Casual Listener

Hi everyone,   i have just discovered that the Spotity Party Mode is not available for me anymore? But why?   The mood regulators are not there anymore.   Neither on my Android ...

ivenhoe999

Casual Listener

917 Views

2 replies

0 likes

  • 917 Views
  • 2 replies
  • 0 likes

No more skips for free?

Did they get rid of 6 skips per hr for free? Haven't used Spotify in a few days and when a song I did not like came up in my playlist, I tried to skip it but says I found a premium option.So I'm not sure why this happened cause cause even in the play...

Casual Listener

Did they get rid of 6 skips per hr for free? Haven't used Spotify in a few days and when a song I did not like came up in my playlist, I tried to skip it but says I found a premium option. So I'm ...

PajamaSam18

Newbie

1892 Views

1 replies

1 likes

  • 1892 Views
  • 1 replies
  • 1 likes

Sound glitching bug Android

My music is cutting out every few seconds over Bluetooth and it's infuriating. I'm not having problems streaming Pandora on my speaker but Spotify (which I pay for) isn't working like it should. Ive already tested and reset the speaker and spotify wo...

Newbie

My music is cutting out every few seconds over Bluetooth and it's infuriating. I'm not having problems streaming Pandora on my speaker but Spotify (which I pay for) isn't working like it should. Ive ...

Desender

Regular

814 Views

2 replies

1 likes

  • 814 Views
  • 2 replies
  • 1 likes

Spotify restarts the phone

I have spotifu premium on my Samsung S4 and have got a lot of different problems.The phone "gets a blackout" and needs to be restarted. Most common when spotify can't find what I'm searching for.The searching can take up to 10 minutesSwitching radio ...

Newbie

I have spotifu premium on my Samsung S4 and have got a lot of different problems. The phone "gets a blackout" and needs to be restarted. Most common when spotify can't find what I'm searching for....

Jecubix

Newbie

3413 Views

2 replies

0 likes

  • 3413 Views
  • 2 replies
  • 0 likes

Solved!! [PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc...

If you are experiencing issues with sound quality, volume, distortion etc and you are running Android 5.x Lollipop please try disabling 'Nuplayer' from the developer settings. This is an experimental player Google introduced to Android and is known t...

Community Legend

If you are experiencing issues with sound quality, volume, distortion etc and you are running Android 5.x Lollipop please try disabling 'Nuplayer' from the developer settings. This is an experimental...

Joe

Community Legend

124261 Views

55 replies

15 likes

5.0
Lollipop
nuplayer
  • 124261 Views
  • 55 replies
  • 15 likes

Problems with Android App

Hi there, since the latest update I am having a lot of problems with the android app on the Samsung galaxy s4. - It is extremly slow (spotify green wheel spinning and spinning), songs / albums, artists take ages to load or do not load - songs start t...

Newbie

Hi there, since the latest update I am having a lot of problems with the android app on the Samsung galaxy s4.   - It is extremly slow (spotify green wheel spinning and spinning), songs / ...

tate_101

Regular

8155 Views

12 replies

10 likes

  • 8155 Views
  • 12 replies
  • 10 likes

My phone won't sync with local files

I've re-installed the app, logged in and out (both phone and computer), I've restarted my computer as well as my device, I've switched wifi network (even used my mobile hotspot!), I've checked my firewall and there isn't anything blocking Spotify (I ...

Casual Listener

I've re-installed the app, logged in and out (both phone and computer), I've restarted my computer as well as my device, I've switched wifi network (even used my mobile hotspot!), I've checked my fir...

Joe

Community Legend

901 Views

2 replies

0 likes

  • 901 Views
  • 2 replies
  • 0 likes

Superuser Contribution Conta Premium não funciona - Premium account doesn't work

Ola, possuo uma conta Premium e estou muito insatisfeita.1- Ao salvar albuns e músicas eles permanecem por pouco tempo no meu telefone. 2- sempre quando vira o mês eu perco TODOS os albuns e músicas que eu salvei previamente, sendo impossível ouvir a...

Newbie

Ola, possuo uma conta Premium e estou muito insatisfeita. 1- Ao salvar albuns e músicas eles permanecem por pouco tempo no meu telefone.  2- sempre quando vira o mês eu perco TODOS os albuns e...

user-removed

Not applicable

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de tarjeta SD

Buenos dias, queria que me ayudaran porque pierdo mis canciones cuando cambio la tarjeta sd de mi celular. Me explico, descargo musica en una tarjeta sd y luego cierro la aplicacion, cambio la tarjeta sd y pongo otra para respaldar mis fotos, y cuand...

Newbie

Buenos dias, queria que me ayudaran porque pierdo mis canciones cuando cambio la tarjeta sd de mi celular.  Me explico, descargo musica en una tarjeta sd y luego cierro la aplicacion, cambio la...

user-removed

Not applicable

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution All my saved songs dissapeared

All my saved songs and albums are not saved anymore!!!!!!!! I logged in and went to songs (I usually hear them all on shuffle play) and it said I didn't have any saved songs. If I go to artist I only get the list of artists I am following not all oth...

Newbie

All my saved songs and albums are not saved anymore!!!!!!!! I logged in and went to songs (I usually hear them all on shuffle play) and it said I didn't have any saved songs. If I go to artist I only...

user-removed

Not applicable

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Renaming Firestick for Spotify Connect

Hi, is there a way to rename each firestick as we have 3 firesticks in the house and its such a pain when trying to conntect my spotify to the correct firestick using Spotify Connect? It would be usefull to have 'firestick - Bedroom' and 'firestick -...

Newbie

Hi, is there a way to rename each firestick as we have 3 firesticks in the house and its such a pain when trying to conntect my spotify to the correct firestick using Spotify Connect? It would be use...

EddyR

Regular

3746 Views

3 replies

0 likes

Firestick
Rename
Renaming
  • 3746 Views
  • 3 replies
  • 0 likes

Playlists gone!

Help! My Playlists have disappeared! please help me to fix.... 

Casual Listener

Help! My Playlists have disappeared! 😨 please help me to fix.... 

CryticalAce

Spotify Star

659 Views

3 replies

0 likes

  • 659 Views
  • 3 replies
  • 0 likes

Download over wifi

For some reason song, albums and playlists will not download over Wi-Fi but will if I use cellular data.I have tried deleting the app checking phone memory but nothing works.Can anyone help? ThanksMark

Newbie

For some reason song, albums and playlists will not download over Wi-Fi but will if I use cellular data. I have tried deleting the app checking phone memory but nothing works. Can anyone help? &nb...

Joe

Community Legend

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

Solved!! no local songs via chromecast audio?

When I play songs from the (windows 10) desktop player or my android devices (Sony Z5, Samsung Galaxy Tab S2) to my chromecast audio, it works without problems, BUT all my own/local songs, already downloaded on all devices, where ignored and skipped!...

Roadie

When I play songs from the (windows 10) desktop player or my android devices (Sony Z5, Samsung Galaxy Tab S2) to my chromecast audio, it works without problems, BUT all my own/local songs, already do...

TREVA

Roadie

16620 Views

2 replies

5 likes

chromecast audio
local files
  • 16620 Views
  • 2 replies
  • 5 likes