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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Lucien_
  • Visitor
  • 14625 Views
  • 54 replies
  • 17 likes
  • 14625 Views
  • 54 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864513 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864513 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23299 Views
  • 3 replies
  • 0 likes
  • 23299 Views
  • 3 replies
  • 0 likes

Solved!! Audio quality grayed out for spotify premium under settings

I can't change audio quality settings because they are grayed out, I tried uninstalling/re-installing the app. I cleared the cache as well, nothing works. I am subscribred to premium, using a family account.

  • Casual Listener
  • I can't change audio quality settings because they are grayed out, I tried uninstalling/re-installing the app. I cleared the cache as well, nothing works. I am subscribred to premium, using a family ...
  • Joe
  • Community Legend
  • 4588 Views
  • 4 replies
  • 1 likes
  • 4588 Views
  • 4 replies
  • 1 likes

Accidental deletion of entire offline library

I'm in the Navy and am just got back from a deployment. Twice during the deployment I had to re-download all my music (about 10 gigs) whenever I was in port. I accidentally deleted all my songs by hitting the "download button" when I was trying to hi...

  • Casual Listener
  • I'm in the Navy and am just got back from a deployment. Twice during the deployment I had to re-download all my music (about 10 gigs) whenever I was in port. I accidentally deleted all my songs by hi...
  • Joe
  • Community Legend
  • 351 Views
  • 2 replies
  • 0 likes
  • 351 Views
  • 2 replies
  • 0 likes

Personal play count for songs

I cant see my songs but all of them are still loaded.

  • Newbie
  • I cant see my songs but all of them are still loaded.
  • 438 Views
  • 0 replies
  • 0 likes
  • 438 Views
  • 0 replies
  • 0 likes

Transfering music to sd card on phonec

When I have my music transferred to my sd card where does it go? I had spotify transfer my music to my sd card does it get transferred to your memory card? I tried to have it transferred to my sd card but its not showing up in my music why

  • Casual Listener
  • When I have my music transferred to my sd card where does it go? I had spotify transfer my music to my sd card does it get transferred to your memory card? I tried to have it transferred to my sd car...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Distorted sound with the android app

Hi,With my new Samsung galaxy a5 2017 running Android 6.0.1,the sound is a bit distorted without using any equalizer .May someone help me to fix this problem?Thanks very much

  • Roadie
  • Hi, With my new Samsung galaxy a5 2017 running Android 6.0.1,the sound is a bit distorted without using any equalizer . May someone help me to fix this problem? Thanks very much 🙂
  • 620 Views
  • 0 replies
  • 1 likes
  • 620 Views
  • 0 replies
  • 1 likes

sound changes volume randomly

When I'm listening to any song offline and online it just goes dim and it gets louder after a little bit I've tried everything and it still does it i need help please

  • Newbie
  • When I'm listening to any song offline and online it just goes dim and it gets louder after a little bit I've tried everything and it still does it i need help please
  • Angestar68
  • Casual Listener
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Android Auto not connecting

I've read some messages about their Spotify not connecting to Android Auto and I have yet seen a fix or if this is a known issue or not. I have the Galaxy S8 and when I connect it to my Android Auto it had no problem loading up and playing music for ...

  • Newbie
  • I've read some messages about their Spotify not connecting to Android Auto and I have yet seen a fix or if this is a known issue or not. I have the Galaxy S8 and when I connect it to my Android Auto ...
  • JayJay1997
  • Newbie
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Spotify ignoring subwoofer channel on 2.1 audio systems

I have Android (version 4.4.4) car radio with 2.1 channel audio system.Spotify ignoring subwoofer channel and play only normal 2.0 stereo.It also ignore system default EQ.This is problem of Spotify app, not Android or hardware of the car stereo.Pleas...

  • Newbie
  • I have Android (version 4.4.4) car radio with 2.1 channel audio system. Spotify ignoring subwoofer channel and play only normal 2.0 stereo. It also ignore system default EQ. This is problem of Spo...
  • 469 Views
  • 0 replies
  • 2 likes
  • 469 Views
  • 0 replies
  • 2 likes

Songs are displayed twice in library / No green tick displayed

Hey there, I have problems with my "songs". They are often saved twice or there is no green tick behind it when i play it somewhere, so I click it again and then they are also displayed twice in the library. And I'm not talking about same songs in di...

  • Music Fan
  • Hey there, I have problems with my "songs". They are often saved twice or there is no green tick behind it when i play it somewhere, so I click it again and then they are also displayed twice in the ...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Music Suddenly Stops

Hi,I am experiencing an issue with Spotify: my music suddenly stops playing. When I go to resume the song, I have to start it from the beginning. After restarting the song, the problem will happen again and again, until I restart the phone. It will t...

  • Visitor
  • Hi, I am experiencing an issue with Spotify: my music suddenly stops playing. When I go to resume the song, I have to start it from the beginning. After restarting the song, the problem will happe...
  • user-removed
  • Not applicable
  • 9602 Views
  • 15 replies
  • 2 likes
  • 9602 Views
  • 15 replies
  • 2 likes

Bug report: Music's name changed

The album Crimson Thunder, Hammerfall is with 3 songs that the name are changed: "The unforgiving blade", "Angel of Mercy" and "Trailblazers".Fix this please. Thank you.

  • Newbie
  • The album Crimson Thunder, Hammerfall is with 3 songs that the name are changed: "The unforgiving blade", "Angel of Mercy" and "Trailblazers". Fix this please. Thank you.
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Solved!! Local files doesn't transfer to Android

Hello everyone, I'm having problems trying transfer local files(.mp3 on Windows 10) to my smartphone, the files doesn't download. I use android 6.0 and when I tested on another device with android 7.1.2 gave the same problem. Please, someone can help...

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  • Visitor
  •    Hello everyone, I'm having problems trying transfer local files(.mp3 on Windows 10) to my smartphone, the files doesn't download. I use android 6.0 and when I tested on another dev...
  • Joe
  • Community Legend
  • 1003 Views
  • 3 replies
  • 0 likes
  • Android 6.0
    Android 7.1
    Windows 10
  • 1003 Views
  • 3 replies
  • 0 likes

Advertisement freezes the app?

I am a spotify free user so it's usual that my spotify shows me ads, but now when a certain advertisement came, it doesn't have sound even tho the time indicator goes forward. And when the ad is finished at 20 seconds, this app kinda freezes, it does...

  • Newbie
  • I am a spotify free user so it's usual that my spotify shows me ads, but now when a certain advertisement came, it doesn't have sound even tho the time indicator goes forward. And when the ad is fini...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

Issue casting to Chromecast Audio - music just stops playing

I did a search and found a few mentions but is this a known issue?I listen to Spotify on the desktop, laptop and phone and have no issues but soon after I start casting Spotify to my Chromecast Audio the streaming stops. Sometimes it will play again ...

  • Newbie
  • I did a search and found a few mentions but is this a known issue? I listen to Spotify on the desktop, laptop and phone and have no issues but soon after I start casting Spotify to my Chromecast Aud...
  • melingaok
  • Newbie
  • 1215 Views
  • 1 replies
  • 3 likes
  • 1215 Views
  • 1 replies
  • 3 likes

Comercials

I'm using spotify unlimited and on my mobile divice i still have comercials. On my desktop i don't have these. Why??

  • Casual Listener
  • I'm using spotify unlimited and on my mobile divice i still have comercials. On my desktop i don't have these. Why??
  • Joe
  • Community Legend
  • 297 Views
  • 4 replies
  • 0 likes
  • 297 Views
  • 4 replies
  • 0 likes

Songs in playlist greyed out but can play album songs

Hi, On my Galaxy Tab S 8.4 some or all songs on some (not all) play-lists are greyed out, but I can find and play the songs from the corresponding album. Any idea how to fix this? Regards,Gijsbert

  • Newbie
  • Hi,   On my Galaxy Tab S 8.4 some or all songs on some (not all) play-lists are greyed out, but I can find and play the songs from the corresponding album. Any idea how to fix this?   R...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

My Home Audio system starter when im out of Wi-Fi

I have my audio system Pioneer X-HM72D conected with Spotify. In Android aplication I have turn on option to showing device only in this same Wi-Fi or Ethernet, but I still can turn on my audio in home, when I started aplication for example in work a...

  • Newbie
  • I have my audio system Pioneer X-HM72D conected with Spotify. In Android aplication I have turn on option to showing device only in this same Wi-Fi or Ethernet, but I still can turn on my audio in ho...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Sound stops

The song plays for 15-30 seconds then the sound stops. The screen shows the song still playing but there is no sound. If I pause it then hit play again it makes a split second sound then nothing again.

  • Newbie
  • The song plays for 15-30 seconds then the sound stops. The screen shows the song still playing but there is no sound. If I pause it then hit play again it makes a split second sound then nothing agai...
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Won't shuffle artists!

Spotify (usually) only shuffles ONE album of an artist when im trying to shuffle the whole artist. After a while it just keeps playing from one album..Please help, this cant be right..

  • Newbie
  • Spotify (usually) only shuffles ONE album of an artist when im trying to shuffle the whole artist. After a while it just keeps playing from one album.. Please help, this cant be right..
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Superuser Contribution Recommended songs is stuck to reggae

My main playlist contains many types of music and in a list of approx 200 songs there must be about 4 reggae songs. Why is Recomended Songs stuck to reggae and it has been like this for months now and after 100 refreshes it is still reggae only. It i...

  • Casual Listener
  • My main playlist contains many types of music and in a list of approx 200 songs there must be about 4 reggae songs. Why is Recomended Songs stuck to reggae and it has been like this for months now an...
  • harrythebarrel
  • Casual Listener
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes