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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106545 Views

26 replies

3 likes

  • 106545 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216045 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216045 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569473 Views

78 replies

3 likes

  • 569473 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469603 Views

577 replies

40 likes

Account
Free
  • 469603 Views
  • 577 replies
  • 40 likes

Sync various speakers on different platforms

Hi, I have both and Ecobee4 smart thermostat with Alexa (Amazon) and various Google products (Google Home and Chromecast). Does Spotify app allows to sync the play between various units to create a multi-room setup? Thanks!

Newbie

Hi, I have both and Ecobee4 smart thermostat with Alexa (Amazon) and various Google products (Google Home and Chromecast). Does Spotify app allows to sync the play between various units to create a m...

576 Views

0 replies

2 likes

  • 576 Views
  • 0 replies
  • 2 likes

Solved!! Moved downloaded spotify songs to SD card, now I can't play them

Had a bunch of playlists downloaded, did the apps2 SD thing and moved all my data to my SD card but now spotify won't recognize the songs in my playlists as downloaded and I don't want to eat up data when I am off line. Any tips on how I should've do...

Newbie

Had a bunch of playlists downloaded, did the apps2 SD thing and moved all my data to my SD card but now spotify won't recognize the songs in my playlists as downloaded and I don't want to eat up data...

havenemperor

Regular

22739 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

Listen to local music based on my pc on my android

Hi,I Have music on my pc and I want to listen to some of them on my android device.I've follow this steps :https://support.spotify.com/fr/article/listen-to-local-files/But It doesn't work.I can see the local files on my android, but ther'es all grey....

Casual Listener

Hi, I Have music on my pc and I want to listen to some of them on my android device. I've follow this steps : https://support.spotify.com/fr/article/listen-to-local-files/ But It doesn't work. ...

Joe

Community Legend

695 Views

3 replies

0 likes

  • 695 Views
  • 3 replies
  • 0 likes

Phone

I have the premium Spotify on my s7 edge and have just changed to an s8 but it's not recognising the premium and now telling me to start a free trial . I pay for this but can't use it

Newbie

I have the premium Spotify on my s7 edge and have just changed to an s8 but it's not recognising the premium and now telling me to start a free trial . I pay for this but can't use it 

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
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Superuser Contribution Error en la descarga

Hasta el dia de ayer tenia mis playlist descargadas en la SD, ahora ya no me lo permite, sale ERROR EN LA DESCARGA por falta de memoria, la memoria se encuentra vacia y aún asi no me lo permite, esto solo sucede con la SD, por favor, que solución tie...

Newbie

Hasta el dia de ayer tenia mis playlist descargadas en la SD, ahora ya no me lo permite, sale ERROR EN LA DESCARGA por falta de memoria, la memoria se encuentra vacia y aún asi no me lo permite, esto...

Leonardo

Roadie

2799 Views

1 replies

1 likes

  • 2799 Views
  • 1 replies
  • 1 likes

Solved!! Songs stop playing randomly

When I'm in my car everyday on my way to work, I have my android phone (Lollipop 5.1.1 - Spotify last version) playing downloaded music on spotify using aux-in (not bluetooth). I have no Internet connexion but it's ok songs are "downloaded". But I do...

Music Fan

When I'm in my car everyday on my way to work, I have my android phone (Lollipop 5.1.1 - Spotify last version) playing downloaded music on spotify using aux-in (not bluetooth). I have no Internet con...

0412865077

Newbie

35641 Views

13 replies

5 likes

  • 35641 Views
  • 13 replies
  • 5 likes

Superuser Contribution Unable to log on & all my saved albums deleted!

Since the last update I found that I had been logged out of Spotify and couldn't log back in. A password change enabled me to log back in. When I did I found that my saved albums had all disappeared to be replaced by these random songs from artists w...

Newbie

Since the last update I found that I had been logged out of Spotify and couldn't log back in. A password change enabled me to log back in. When I did I found that my saved albums had  all disapp...

user-removed

Not applicable

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music interrupts then resume on its own

Hi, I have an issue that whenever I turn my screen off and the Spotify app is in the background, will stop on it's own, like the music gets suspended, but whenever I touch the volume up/down or wake the screen even before entering my password, I can ...

Newbie

Hi, I have an issue that whenever I turn my screen off and the Spotify app is in the background, will stop on it's own, like the music gets suspended, but whenever I touch the volume up/down or wake ...

Leonardo

Roadie

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Superuser Contribution The quality of the songs turn out poor sometimss

I am falling in love with Spotify and planning to pay for Premium, but these days I have been dealing with the music not playing smoothly. Although I set up the quality as 'high quality', some parts of the songs still do not sound well. May I ask whe...

Newbie

I am falling in love with Spotify and planning to pay for Premium, but these days I have been dealing with the music not playing smoothly. Although I set up the quality as 'high quality', some parts ...

Leonardo

Roadie

461 Views

1 replies

1 likes

  • 461 Views
  • 1 replies
  • 1 likes

Superuser Contribution Bluetooth Streaming

Hi there, I will be travelling to the US the weekend and was wondering if there are any charges use Spotify via the Bluetooth in my car provided I am listening in offline mode?Pretty sure this is fine but wanted to double check.TIA

Newbie

Hi there,   I will be travelling to the US the weekend and was wondering if there are any charges use Spotify via the Bluetooth in my car provided I am listening in offline mode? Pretty sure ...

Leonardo

Roadie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Spotify drained my data allowance

Hi all,On the morning of 4/9/17, sometime between midnight and 8am (BST), Spotify drained nearly my entire monthly data allowance (3GB), which has cost me £12 as I had to bring forward my SIM package by nearly a whole month.I'm a bit confused as to h...

Newbie

Hi all, On the morning of 4/9/17, sometime between midnight and 8am (BST), Spotify drained nearly my entire monthly data allowance (3GB), which has cost me £12 as I had to bring forward my SIM packa...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
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Now playing album artwork

So I got a new Pixel running nougat and Spotify had an awesome new now playing screen. When I updated to Oreo it went away and I was back to the same old boring screen.I then read that this feature is active only on certain user accounts bc it's stil...

Newbie

So I got a new Pixel running nougat and Spotify had an awesome new now playing screen. When I updated to Oreo it went away and I was back to the same old boring screen. I then read that this feature...

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
  • 0 likes

Spotify on Chromecast: Audio is not working.

Hello everyone! I'm sorry about my English... I'm trying to play the Spotify on Chromecast... But after the last update, the sound is not working... The app is able to connect to Chromecast and the TV is showing the Spotify app, but the sound is not ...

Casual Listener

Hello everyone! I'm sorry about my English... I'm trying to play the Spotify on Chromecast... But after the last update, the sound is not working... The app is able to connect to Chromecast and the T...

mariojuniortrab

Newbie

1030 Views

3 replies

2 likes

  • 1030 Views
  • 3 replies
  • 2 likes

Exiting Spotify using Google Assistant

What is the command, if there is one, to terminate the Spotify app using Google Assistant ?

Casual Listener

What is the command, if there is one, to terminate the Spotify app using Google Assistant ?

Joe

Community Legend

887 Views

2 replies

1 likes

  • 887 Views
  • 2 replies
  • 1 likes

Volume change and tracks skipping

When I plug my headphones in to listen to music, my volume changes itself and skips the track playing. I've been having this problem for awhile but haven't been able to fix it. I've looked online but couldn't find anything about it. If anyone can hel...

Visitor

When I plug my headphones in to listen to music, my volume changes itself and skips the track playing. I've been having this problem for awhile but haven't been able to fix it. I've looked online but...

user-removed

Not applicable

1391 Views

4 replies

0 likes

  • 1391 Views
  • 4 replies
  • 0 likes

Spotify App logged out by itself

I was listening to music before going to bed, after waking up it was logged out and i can't login anymore. It says " To listen aboard for more than 14 days, tell us were you are at spotify.com" I can login normaly on pc, but i can't login on mobile a...

Casual Listener

I was listening to music before going to bed, after waking up it was logged out and i can't login anymore. It says " To listen aboard for more than 14 days, tell us were you are at spotify.com" I can...

CryticalAce

Spotify Star

858 Views

4 replies

0 likes

  • 858 Views
  • 4 replies
  • 0 likes

Solved!! how to play only one album then stop - not go on to some random album radio next

seems like since recent update, if i start an album at bedtime and fall asleep, that album will finish and some seemingly random new album will start, and then another and another all night until i stop it. says sometihng about album radio. for examp...

Casual Listener

seems like since recent update, if i start an album at bedtime and fall asleep, that album will finish and some seemingly random new album will start, and then another and another all night until i s...

SleepytimeJo

Newbie

29132 Views

7 replies

2 likes

  • 29132 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify logged out by itself and won't let me back it at all

Yesterday I was traveling and didn't have radio signal So I thought I would play songs from my downloaded music. I opened spotify and it was logged out and asking me to log in again. I've been trying for almost 24 hours now. It won't accept any of my...

Newbie

Yesterday I was traveling and didn't have radio signal So I thought I would play songs from my downloaded music.  I opened spotify and it was logged out and asking me to log in again.  I've...

user-removed

Not applicable

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Superuser Contribution arquivos locais nao aparece

a opção de importar arquivos locais nao aparece nas configurações do meu Spotify mobile, https://support.spotify.com/br/article/listen-to-local-files/ neste link nao ensina como faz pra aparecer ela, alguém pode me ajudar?

Casual Listener

a opção de importar arquivos locais nao aparece nas configurações do meu Spotify mobile, https://support.spotify.com/br/article/listen-to-local-files/ neste link nao ensina como faz pra aparecer...

user-removed

Not applicable

2479 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! [PSA] Samsung users please read!

Summary: If you are using a Samsung device which has been updated (or running) Android 6.x Marshmallow it appears that they have introduced an agressive power saving option which is closing Spotify or stopping it accessing data when the application i...

Community Legend

Summary: If you are using a Samsung device which has been updated (or running) Android 6.x Marshmallow it appears that they have introduced an agressive power saving option which is closing Spotify...

Hannal7373

Newbie

332033 Views

89 replies

35 likes

crashes
Power Saver
Samsung
  • 332033 Views
  • 89 replies
  • 35 likes