Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
400103 Views
548 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
HiI've noticed that when I'm listening music on Spotify the power of the volume isn't as good as when I'm using other apps (like for example Youtube). I had to download a volume booster because sometimes I couldn't hear songs when at maximum level.An...
Hi I've noticed that when I'm listening music on Spotify the power of the volume isn't as good as when I'm using other apps (like for example Youtube). I had to download a volume booster because som...
Casual Listener
510 Views
1 replies
0 likes
Hello,I have problem with big data usage.I made clear new instalation of spotify app on my android phone.I have set streaming quality to low.I have checked data usage during streaming - about 50MB per hour = it is OK I have downloaded some playlists ...
Hello, I have problem with big data usage. I made clear new instalation of spotify app on my android phone. I have set streaming quality to low. I have checked data usage during streaming - about...
Casual Listener
581 Views
1 replies
0 likes
I have a new google pixel that I purchased from verizon and it seems when I use my garmin and spotify the volume turns down automatically I have re-installed the spotify app, changed my do not disturb setting and disabled the equalizer in spotify any...
I have a new google pixel that I purchased from verizon and it seems when I use my garmin and spotify the volume turns down automatically I have re-installed the spotify app, changed my do not distur...
264 Views
0 replies
0 likes
I want to move songs fromm Playlist catagory to Song catagory. I can not find an option to simply move song or folder from one catagory to another
I want to move songs fromm Playlist catagory to Song catagory. I can not find an option to simply move song or folder from one catagory to another
Community Legend
505 Views
3 replies
0 likes
When I'm navigating in the menus and albums constantly the app get stuck with the green circle, after few seconds a message show up, also when this happen I'm unable to change song or pause it. And when I try to close the app the song still playing e...
When I'm navigating in the menus and albums constantly the app get stuck with the green circle, after few seconds a message show up, also when this happen I'm unable to change song or pause it. And w...
Community Legend
2037 Views
2 replies
0 likes
Hey,I'm in cuba and I really can't log in to my android spotify app. The log in loads ages and nothing happen. I tried different tricks out of the internet. But it nothing helped. Any ideas?Thanks a lot- i miss my music!
Hey, I'm in cuba and I really can't log in to my android spotify app. The log in loads ages and nothing happen. I tried different tricks out of the internet. But it nothing helped. Any ideas? Thank...
Community Legend
11810 Views
8 replies
0 likes
I have recently updated to nougat to find that the equaliser seems to be missing will there be an update to replace it?
I have recently updated to nougat to find that the equaliser seems to be missing will there be an update to replace it?
Newbie
42192 Views
4 replies
0 likes
None of my devices are showing up. I've checked they are all connected to the same wifi network, I've updated and restarted everything and still nothing. Help!
None of my devices are showing up. I've checked they are all connected to the same wifi network, I've updated and restarted everything and still nothing. Help!
Casual Listener
659 Views
3 replies
0 likes
Why is it that my Spotify decides at least 2-3 times a month to seemingly redownload all of my previously saved songs? It's just done it again - I haven't added any new songs since the last time either. I've seen previous questions where it states th...
Why is it that my Spotify decides at least 2-3 times a month to seemingly redownload all of my previously saved songs? It's just done it again - I haven't added any new songs since the last time eith...
Roadie
375 Views
1 replies
0 likes
Device LG G3Andriod 5.0.1Spotify 2.6.0.813Provider T-mobileProblem: Spotify shows "No internet connection" when I am connected to my home wifi.Details: Spotify works when connected to 4g LTE. All other apps are working except for music streaming apps...
Device LG G3 Andriod 5.0.1 Spotify 2.6.0.813 Provider T-mobile Problem: Spotify shows "No internet connection" when I am connected to my home wifi. Details: Spotify works when connected to...
Newbie
2123 Views
7 replies
3 likes
I use my phone to play Spotify at work. Somebody in the office has a Chromecast running and often I get plagued by a stupid popup that gives me only two options - either to connect to the Chromecast now or later. Where is the "Dismiss" button. I shou...
I use my phone to play Spotify at work. Somebody in the office has a Chromecast running and often I get plagued by a stupid popup that gives me only two options - either to connect to the Chromecast ...
307 Views
0 replies
0 likes
on my old phone htc one m7,i could play spotify trough Bluetooth and skip songs with the buttons on my car radio.With my new phone(Samsung s7)I can 't use the car buttons anymore.so of i want to skip a song i need to use my phone.
on my old phone htc one m7,i could play spotify trough Bluetooth and skip songs with the buttons on my car radio.With my new phone(Samsung s7)I can 't use the car buttons anymore.so of i want to skip...
Roadie
844 Views
1 replies
0 likes
After upgrade to android 6 Spotify was unable to access music stored in external sdcard. It download again the files to internal memory.App version: 4.4.0.1008Android version: 6.0.1 (CyanogenMod)Device: Motorola XT1040
After upgrade to android 6 Spotify was unable to access music stored in external sdcard. It download again the files to internal memory. App version: 4.4.0.1008 Android version: 6.0.1 (CyanogenMod)...
Casual Listener
1002 Views
3 replies
0 likes
After updating, even though I already have the song, the notifications appear as if I did not have it.
After updating, even though I already have the song, the notifications appear as if I did not have it.
269 Views
0 replies
0 likes
hi, i recently upgraded to a premium account. it works perfect on my desktop but when i logon through my phone it doesnt show my account as premium and tells me to upgrade. so was wondering if anyone knows how to reslove this issue?thanks,
hi, i recently upgraded to a premium account. it works perfect on my desktop but when i logon through my phone it doesnt show my account as premium and tells me to upgrade. so was wondering if anyone...
Not applicable
441 Views
1 replies
0 likes
See this article on Stack Overflow:https://stackoverflow.com/questions/43160195/android-ble-unexpectedly-and-repeatedly-reconnects-to-peripheral/43688791#43688791I am able to reproduce on Sony Xperia X Compact running 7.1.1, build number 34.3.a.0.217...
See this article on Stack Overflow: https://stackoverflow.com/questions/43160195/android-ble-unexpectedly-and-repeatedly-reconnects-to-peripheral/43688791#43688791 I am able to reproduce on Sony ...
314 Views
0 replies
0 likes
The problem currently is that I want to listen to Gregorian Chants, I have recreated the playlist of Only Gregorian Chants four times already. 50 songs in the playlist. Each time I listen to the playlist, one song plays till completion, and then it t...
The problem currently is that I want to listen to Gregorian Chants, I have recreated the playlist of Only Gregorian Chants four times already. 50 songs in the playlist. Each time I listen to the play...
Casual Listener
860 Views
6 replies
0 likes
Hello, don't know where to post this but I got a message on my Spotify app for a deal called Spotify film, which includes access to Spotify and Hulu (no ads) for 16.99 but I don't see it anywhere to get more info on it. Wondering if anyone had any in...
Hello, don't know where to post this but I got a message on my Spotify app for a deal called Spotify film, which includes access to Spotify and Hulu (no ads) for 16.99 but I don't see it anywhere to ...
Newbie
2351 Views
9 replies
1 likes
New to Spotify and pretty much new to online listening overall, testing now one by one... And I am noticing no matter what services I tried all the music sounds very plain, there is no dynamics at all. I have a higher end sound system at home, higher...
New to Spotify and pretty much new to online listening overall, testing now one by one... And I am noticing no matter what services I tried all the music sounds very plain, there is no dynamics at al...
276 Views
0 replies
0 likes
I am a new premium user for Spotify. I am having an issue where the icon disappears from the notification bar and then after some time the app just stop playing music. I can clear data or uninstall and it will go back working for a while but within a...
I am a new premium user for Spotify. I am having an issue where the icon disappears from the notification bar and then after some time the app just stop playing music. I can clear data or uninstall a...
276 Views
0 replies
0 likes
