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This just started happening yesterday, I have a Galaxy S4, when I open Spotify there is the typical black backdrop and then in the upper left corner the menu button with the spotify logo, but after that nothing loads and soon I get a message saying "Spotify has stopped working" with the options of "Report" and "Ok". So far I have tried clearing the cache, clearing the app data, uninstalling and reinstalling the app, but nothing has worked. I have also heard it could be a problem if it is on the memory card, but in my case it was downloaded to the phone. Thank you for any help.
Please read the guide linked below for details on the most common issues and how to fix them. There is a detailed guide on getting a true clean install, I believe this will help you.
[GUIDE] How to fix common issues for Spotify on Android
i have the same problem men , but i i did factory settings and uninstalled and installed the app but now when i start up the app it gives immidiatly the message spotify is stopped and i cant do anything anymore , what should i do now , am i doomed now?
@Tgroeneveld wrote:
i have the same problem men , but i i did factory settings and uninstalled and installed the app but now when i start up the app it gives immidiatly the message spotify is stopped and i cant do anything anymore , what should i do now , am i doomed now?
Hi. Did you follow my troubleshooting guide? Did you clean install as part the instructions? I recommend you check that thread as it covers off most things.
yeah i did , but now i can get in my account en lissen to the music again but now i have 2 problems , 1 when i download my playlist for offline it says not enough space sync error , and it still pop ups sometimes with spotify closed if i dont use it all the time when i stop lissening for like 20 minits it gives me that message again
@Tgroeneveld wrote:
yeah i did , but now i can get in my account en lissen to the music again but now i have 2 problems , 1 when i download my playlist for offline it says not enough space sync error , and it still pop ups sometimes with spotify closed if i dont use it all the time when i stop lissening for like 20 minits it gives me that message again
What phone are you using? Got an sd card by any chance?
There's a section about that too.
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