Spotify keeps deleting downloaded songs

[jetlinssen]

Spotify premium keeps deleting my offline downloaded music, despite of the fact that I have enough empty storage room. What could be causing this problem?

[jetlinssen]

Hey folks,

For anybody still experiencing this issue, we'd recommend heading over to this Ongoing Issue thread. Follow the suggested troubleshooting steps and see if that helps.

Don't hesitate to reach out if you have questions. We're always a click away!

[DoubleDipped88]

It deletes mine no matter where I put it. I have my music saved to my SD
card too.

[hey_dude]

I don't think this is accurate, at least in my case, I had 25 GB of downloads on my sd card, Samsung Galaxy J3, and I noticed that the download green arrow was off on all of my downloaded albums, and noticed that it deleted about 13 GB on my sd card ... how is Tidal, thinking of making a switch! Spotify is so buggy, I don't understand why they are ranked so highly among musical streaming services.

[DoubleDipped88]

I havent tried Tidal personally but I heard they're just as bad. Alot of
people say they have buffering issues. I tried Amazon music a few weeks ago
and HATED IT! Their music selection isnt as big as Spotify.

[goldvixis]

I like Tidal, although the music is too modern for me, they had 99% of "my"
music. The only thing that I find is driving me crazy is that it doesn't
have a currently playing playlist, which is a bit annoying.

[hey_dude]

Thanks for the info. I was on tidal yesterday to check it out, and as you
said, selection not as good, have you tried Google play?

[DoubleDipped88]

I havent tried Google play yet. I have to look into it. I tried Pandora but
it wont let me out the music on my SD card.

[goldvixis]

I've tried Google Play, very minimal selection of my kind of music. Hated
the interface too. But it's a very personal thing, imo.

[DoubleDipped88]

I listen to alot of people that arent mainstream. Spotify is the only place
that have their music.

[goldvixis]

ditto but Tidal haven't been bad.

[tetsuohiryu]

Don't forget SoundCloud Go. 

There is a lot of underground music right there. 

Maybe more than Spotify.

[Veloester]

Why wouldn't they fix it it's **bleep**ing annoying

[Sam_jz]

I've done this twice already and my songs that were downloaded for offline keep being taken off of downloaded. I'm getting very tired of having to re-download every song (about 3,000) whenever the app decides not to keep it. Could you guys fix it?

[Sam_jz]

I've done this TWICE now and it's getting very annoying. It takes about an hour or more to re download the songs that were supposed to have been already downloaded. Is there anyway you guys can fix this mess? It's getting very annoying to keep doing this 

[Ulumsk]

Frustrating. I'm on a limited data plan and I frequently use large data chunks because I think I'm listening to my downloaded list before noticing spotify has decided to delete my music without telling me. This is a dealbreaker. Fix it.

[Veloester]

Can we download music from soundcloud?

[Felstriker]

Same here. Driving me nuts!

[shishimai]

Having the same issue. Changed my phone, reinstalled, nothing seems to work! Should hire more people to fix things faster.

[sukiakiumo]

I'm probably going to stop my apotSpo premium because of this. It happened recently. And because this happened it redownloades the same music in a few days. I had WiFi off. I had download using cellular put on at one point to get a few songs in poor connection areas. But when back in good reception areas, it used all of my data. 10gb. In two days... Costing me $20. F u Spotify. Was even thinking about putting $in your IPO but given how many people have this issue and how crappy your solution is, I'm soon gonna drop yo a$$ 

[blink-182]

LOL why is the solution, and I'm paraphrasing; "there's nowhere else to go"? 

This is the 3rd time in 4 months I've had to re-download all of my downloaded albums. My downloaded songs and playlists stay saved but none of my albums; which is a pain considering the amount of albums I've downloaded. I've cleared the cache, reinstalled the app with no progress.

I don't think I have it as bad as others as I've noticed them saying ALL of their downloaded music disappears so I've been lucky in that regard. Has Spotify actually labeled this issue as solved? 

[FCM2]

No fix after 2 years, family plan, I'm leaving soon, other apps are more reliable than this **bleep**, I don't understand how is it possible that you are #1 in the world.

Remember BlackBerry and Nokia and Blockbuster, If you rest at the top, someone will kill you soon.