Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Spotify randomly crashes - android (Samsung G6)

Spotify randomly crashes - android (Samsung G6)

Hey,
So recently Spotify started crashing randomly in the middle of a song, it might be after 10 minutes or after 30 minutes. I have reinstalled spotify and tried different playlists, none works. I also tried deleting the local files which was a solution in a different topic, that didnt work either. On the computer I have no problems.
Looking forward to your help.
Reply
7 Replies

Yes, please solve this! Downloaded content and offline doesn't matter as well.

Same problem with android 4.4.2., please solve this!

@devinj93

 

Hello:

 

Sorry for the delay posting a reply to this post. Does this bug report here: https://community.spotify.com/t5/Ongoing-Issues/Android-Crash-randomly-since-last-update-4-10-868/id... match closely to your issue you are having? Which android version do you have, Spotify app version, and have you tried doing a clean reinstall of the Spotify app again?

 

Also I am going to move this post over to this section of the community here: https://community.spotify.com/t5/Help-Android/bd-p/spotifyandroid

Yes, same issue, although happens when listening to albums (instead of playlists) too.

 

Samsung Galaxy S5

OS: Android 5.0

Version: 4.2.0.739

Clean install tried and issue still happens.

 

Thanks.

I as well am getting these issues on my LG G3.
HEEELPPP.

Same problem here also on Honor 7 and my gf on Galaxy s4 mini. Spotify mobile version 4.1.0.868.

@JayLB

 

Hey,

 

My spotify version is 4.2.0739.

My android version is 5.1.1.

My problem does resemble that issue.

I reinstalled the spotify app a couple of times, still crashes.

Thanks for the help.

 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random