Spotify will not see my new Google Cast speaker - Vizio Crave 360

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Spotify will not see my new Google Cast speaker - Vizio Crave 360

joemagjr
Regular
I just bought a new Vizio Crave 360 Google Cast speaker. The Spotify app will not see the speaker as an available device. It can be seen and casted to from the Vizio app as well as Google Play Music. I've spoken with Vizio tech support and they are telling me that the Spotify app is to blame. Any help would be appreciated. If I can't Wi-Fi cast to this speaker from Spotify, it's going back.
24 Replies

bbach1961
Newbie

Just wanted to say, premium user with the same issue: Vizio Crave 360 does not show up as a device to cast to.  Spotify, please work with Vizio and Google to get this resolved....

FlyRoyFly
Regular

It doesn't seem to have anything to do with Google. It's all on Spotify, I suspect. Spotify just needs to suck it up and use the publicly published Google Cast standards instead of whatever mess they're running. For some reason—which I think involves Spotify Connect—they haven't/won't to date.

pdampier
Casual Listener

Same problem here - All other apps find my Vizio Crave 360 speaker as chromecast audio but Spotify app on the PC (Windows 10) does not.  

 

Spotify on my Android phone (Pixel XL) does find the Vizio Crave.

Sjcraven
Newbie
So I'm a Spotify premium user and the crave 360 just started showing up within Spotify today!! Audio has been choppy though. Fingers crossed will be fixed soon!!

halo0
Casual Listener

EL OH EL. I just returned my Crave360 to Costco 2 days ago.

halo0
Casual Listener

Same issue here. Just got the Crave 360 and very disappointed it won't work with Spotify! Why am I paying $15 a month for this **bleep**?

joemagjr
Regular
Yeah, it's a shame and Spotify tech support is absolutely useless. I switched to Google Play Music family plan and have been extremely happy. They simply have everything plus I had uploaded my CD collection there years ago.

tlama55
Casual Listener

Question for you...have you run into any issues finding the music you like on GooglePlay?  Everything...well, virtually everything I like is on Spotify.  I have my playlists. I subscribe to playlists I like.  I'm concerned that the library of music is not the same.  Have you had this issue?

FlyRoyFly
Regular

Everything I want is on Google Music, even more so than Spotify actually. (Also you can upload thousands of your own tracks for free to Google Music.) But, finding what you want is awful on G Music. The iOS and Android interface is so big, so much white space, so weird...I just can't even

joemagjr
Regular
I have had no problems at all in that regard. I listen to everything from early 80s Metal to progressive Jazz and Wold Music. They just have everything. There is a free thirty day trial, so no risk to check it out.

chenghisean
Casual Listener
Having same issue with Crave Pro. Premium Spotify subscriber.

joemagjr
Regular
This is not a problem with the Vizio speakers. This is a Spotify problem. The Spotify app does not fully adhere to or support the Google Cast specification. The Crave speakers work perfectly within the Google Cast standards and the apps that support them such as Google Play Music.

mnc9999
Newbie

Hi,

 

I have the same problem with my Crave 360. Did you find a solution to this issue?

joemagjr
Regular
The solution was to cancel my Spotify subscription and start a Google Play Music Family subscription. Works perfectly now. The software on the Crave is far from perfect. Works perfectly when casting from Google Music but can be a real pain to connect via Bluetooth when I'm away from my WiFi network.

FlyRoyFly
Regular

I too have switched to Google Play Music. I have a three month free trial, so I'm hanging on to Spotify for now...hoping the situation is fixed.

 

The interesting thing is my 2016 Vizio sound bar (with Google Cast) works fine with Spotify Connect. It's only the Crave 360 speakers that don't. And just like you, all other apps cast to all of these without issue (well, without any more than the usual Chromecast issues.)

 

Get this fixed, Spotify!

tlama55
Casual Listener

Glad I'm not alone. I bought the Bar and I have no issues casting to it.  I've been going nuts here trying to figure out why I can't cast to my new Crave nor to a Group.  Brutal.  I was about to buy 4 of these things and I'm glad I didn't

joemagjr
Regular
The problem is really not the Crave. It adheres strictly to the Google cast standard. It works great with Google play music and I can create a group with the Crave and any other devices in my house including Chromecasts and Chromecast Audios. Works perfectly. The problem is with Spotify. I believe it has something to do with them driving people to the premium service. For instance the free Spotify version will work with a Chromecast but not a Chromecast Audio. The premium version will work with A Chromecast Audio but not with a crave 360... The way I see it, you either fully support the Google Cast standards or you don't. Spotify DOES NOT at this time.

FlyRoyFly
Regular

I believe you're onto the right idea... Spotify holds out Spotify Connect as a premium-level featur. If I'm remembering correctly, they developed this ahead of Google Cast Audio being released. So it's not as though Spotify had bad intentions; an audio casting protocol was needed for Spotify users.

 

The current sin seems to be that Spotify clings to Connect potocols/stack/whatever as the method of connection to Google Cast devices. They could, I presume, fall over to Google Cast APIs, and we'd have the same good casting experience that Google Music app has. but they don't, and we're stuck with the current implementation (even on beta) where casting to many Chromecast Audio devices simply doesn't work. Get it together Spotify!

Joe
Community Legend

You're a premium subscriber?

joemagjr
Regular
Yes sir, I am a premium subscriber. It works just fine with my Chromecast audios but will not see the new speaker.
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