You're a premium subscriber?
I see some other users with this problem recently:
Nah there's no phone support. Just keep emailing them back and your issue will eventually get escalated. You know how tech support works in large organisations.
I have the same problem with my Crave 360. Did you find a solution to this issue?
I too have switched to Google Play Music. I have a three month free trial, so I'm hanging on to Spotify for now...hoping the situation is fixed.
The interesting thing is my 2016 Vizio sound bar (with Google Cast) works fine with Spotify Connect. It's only the Crave 360 speakers that don't. And just like you, all other apps cast to all of these without issue (well, without any more than the usual Chromecast issues.)
Get this fixed, Spotify!
Glad I'm not alone. I bought the Bar and I have no issues casting to it. I've been going nuts here trying to figure out why I can't cast to my new Crave nor to a Group. Brutal. I was about to buy 4 of these things and I'm glad I didn't
Same issue here. Just got the Crave 360 and very disappointed it won't work with Spotify! Why am I paying $15 a month for this **bleep**?
Question for you...have you run into any issues finding the music you like on GooglePlay? Everything...well, virtually everything I like is on Spotify. I have my playlists. I subscribe to playlists I like. I'm concerned that the library of music is not the same. Have you had this issue?
Just wanted to say, premium user with the same issue: Vizio Crave 360 does not show up as a device to cast to. Spotify, please work with Vizio and Google to get this resolved....
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