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Stops plays after songs, errors

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Stops plays after songs, errors

Avatar of Goldfish0519
Casual Listener
2016-04-05 04:16 AM
I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I unlock my phone again. Also saying cannot play track on my playlist, but when I go to artist page it plays. I have uninstalled, reinstalled, cleared cache, nothing is working. Can someone please help this is very frustrating!
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Avatar of Daniel
Community Legend
2016-04-05 01:06 PM

A lot of Samsung users have reported that this is fixed by disabling the power saver feature in the phone settings.

Please use the search feature before posting a problem/bug/idea.
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     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

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Avatar of osornios
Spotify Star
Spotify Star
2016-04-05 06:22 AM

@Goldfish0519

 

I don't own a Samsung phone, but I've read multiple cases of users having problems. Is your app updated? Because most of the times, they've solved their probs downgrading Spotify to a previous version.

osorniosSpotify Star
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Note: I'm not a Spotify employee.
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Avatar of Daniel
Community Legend
2016-04-05 01:06 PM

A lot of Samsung users have reported that this is fixed by disabling the power saver feature in the phone settings.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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Avatar of Goldfish0519
Casual Listener
2016-04-05 02:20 PM
Just did it and it worked!

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