Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium
Country
Philippines
Device
Lenovo A328
Operating System
Android 4.4.2
My Question or Issue:
It seems that I can’t change the storage location in my phone, all I can see is Delete Cache option. I wonder if it’s removed or it’s not compatible on my phone because in the older versions I could still change it to SD card. Thanks in advance!
Solved! Go to Solution.
Hmm, that’s odd!
Could you try restarting your device? If that doesn’t help, try taking out your SD card, uninstall the app. Afterwards, put the SD card back in and reinstall the app following these steps.
Let me know how it goes!
Hey @makehaste, welcome to the community.
Hope you’re doing great!
Could you try following these steps in order:
Let me know how this goes!
Hello, thank you for answering!
Nothing happened actually, it's still the same. 😢
Here's a picture:
Hmm, that’s odd!
Could you try restarting your device? If that doesn’t help, try taking out your SD card, uninstall the app. Afterwards, put the SD card back in and reinstall the app following these steps.
Let me know how it goes!
Hey it worked! Thank you very much for helping! 😊
You’re welcome 🙂
Always let us know if you need more help 😊
Stay awesome.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…