Track Queue Not Transferring From Desktop Browser To Android App

[Tabreez]

Plan

Free/Premium

Country

United Kingdom

Device

Samsung Galaxy S8

Operating System

Android

My Question or Issue

So this has been going on since yesterday and I don't know whether this is a bug with the mobile app or a new update to it, but either way, this is not a good change at all. So whenever I try to listen to one artist on the browser to get a list of their entire library on the queue, that list won't transfer whatsoever when I try switching it over to the mobile app, instead it will just shuffle between only the best songs from that artist which won't include everything I actually want to listen to when I go out. This also means if I want to have a brand new song or two included in the queue, I can't listen to it on the app, I have to use the web browser on PC, which makes the mobile app pointless when I want to listen to an artist's entire library.

Whether this is part of a new update deliberately or a glitch in the mobile app, I'd want this back to working how it was before where switching from the PC browser to the mobile app will allow me to carry on from the last song I was listening to along with having that whole list itself in the queue.

[Dessi]

Hey @Tabreez, 

Thanks for reaching out and welcome to the Spotify Community! 

We checked on our side and it worked as usual on the web player and on mobile. In this case, we'd like to ask you to try some troubleshooting steps. 

Can you start with clearing your cache by following the steps here? When this is done, you can log our and back in a few times in a row to make sure that everything is synchronized. 

Let us know if this makes any difference.