Turn off video

[Bob330]

Plan

Premium

Country

Canada

Device

Samsung s10e

Operating System

Android 12

My Question or Issue

Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to turn off all video when data saver is on

[bigm]

Plan

Premium

Country

Germany

Device

Pixel 7a

Operating System

Android

My Question or Issue

Although I thought I had disabled automatic video playback, new video playback features keep popping up.

Now it's e.g. when scrolling down while a song is playing which has videos available. There's the video preview of that videos which I haven't found a way to disable. It's quite distracting when wanting to focus on the song and the lyrics. Another example are the discover genres tiles in the search tab.

So I guess what I would like is a way to disable any automatic video playback in the app, even for video previews. It's a music app and not YouTube after all, although Spotify executives seem to see that differently nowadays 😄

[Susan_GP]

Hi there @Bob330,

Thanks for reaching out to the Community and welcome!

Do you mean the video will play by itself without you selecting it? Could you possibly send us a video recording of this behavior? You can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

In the meantime, try reinstalling the app to check if that makes a difference. No worries, you won't lose any saved content, but you'll have to download your offline music again if Premium.

On another note, it's not possible to turn off or disable videos. However, it seems other users would like to have that option as well, and similar ideas have been posted here - feel free to add your vote to them: 

• It should be possible to turn off all video content
• Easily toggle video streaming on mobile data

The Idea Exchange is a great way for us to see what our users are interested in and how many people like a certain idea. Check out this FAQ to learn more about it. 

If you need a hand with anything else, we're always a post away!

[bigm]

I think OP's issue is unrelated to the one that I described, although I noticed I have the same problem with some songs, when I play with my TV connected. Some songs just play as video without asking and I haven't found a setting to disable it, neither on the phone nor on the TV. There's the possibility to switch to audio after the song has started playing, but this completely restarts the song.

What I described above is about the video previews which "play" as suggestions even without explicitly selecting them. I'm too lazy to do a screencast, but I have marked the places in the attached screenshots.

[Eni]

Hey there @bigm, 

Thanks for your reply. 

Currently, it's not possible to disable those videos. We appreciate you taking the time to share your feedback with us and will make sure to pass it onto the right team, as we always strive to improve your experience.

You can also have a look in our Idea Exchange to see if someone else has already made a similar suggestion. If there isn't one, you can give these steps a go and submit your idea so that other users can also support it. The higher the number of votes an idea gets, the more likely it is for it to be implemented.

If you need a hand with anything else, the Community is here for you. 

[PMatos]

I share my family subscription with my daughter and son and they started to watch videos on Spotify when Spotify had, until now, been only for their music enjoyment. I need to find a way to disable videos in their accounts, otherwise I will need to find another service. Do you have any suggestions? Alternatively is there any 3rd party app I can use the accesses the Spotify api but does not provide videos?

[Frektoon]

I'm annoyed by this video that is displayed in some songs and I don't think I can turn it off and the best thing is that it loops, it's not a full music video or video, it just runs for a certain moment and then resets and it irritates me too 

[MateusAuri]

**bleep** video previews are unwanted

edit: why the automatic bleep? there was nothing to be censored there! I just said I agree with bigm

[BestDolly]

My children have just lost their Spotify because I  don’t want them watching videos - I want them to listen to music.

Please can you reverse this trend Spotify!! 

[sackriverfilms]

Really getting to the end of my rope with spotify. Last thing in the world I need is a forced video previews on my phone while listening to music. I don't want distraction, I want music. I am so not interested in your video "reviews" you are forcing on me.

Spotify UI is becoming such an ugly mess. 

Can we have a player for just....music??? No video podcasts, no video reviews, no popups, no concert ads. I'm trying to escape annoying distractions when I use spotify, not looking for yet another bunch of promos fighting for my attention. 

[funkster120]

Can Spotify offer a solution for this problem please?. I‘m already tired of searching the whole web how to deactivate things for spotify apps. 

[TomPettyFan]

Hi Spotify team, I'd love to see an option to disable video previews/backgrounds when playing a song. Not only are they distracting, but some previews feature flickering lights that can trigger seizures and pose a serious health risk. Additionally, the constant video loop can be a significant distraction for users who need to focus on work or other tasks. I'd appreciate it if you could prioritize this feature request and provide a solution as soon as possible. Thank you for your attention to this important issue!

[Itsitsktxktxktxtxtd]

Please Spotify, I find auto playing videos so distracting! Just music, please please please 🙏