Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I hav ebaout 60 local files that I have been successful in adding to spotify on the windows computer... but when I go to my playlist, and select the "Available Offline" button, those files do not sync on the phone. I have even tried making a playlist of just those media files and then trying to make it available offline on the phone and it does not work there either.
I have tried removing all files associated with Spotify and redownloading it again... still did not help.
I used to be able to have these Sync... and i am not sure as to why I cannot any longer. My mobile version is 1.6.0.952.
Solved! Go to Solution.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Peter it does not show up there...... I know the phone sees the Spotify on the computer as it wants to control it on the computer... but the computer does not see the phone....
Both the computer and the phone are on the same Wifi Network.
Weird... how do i get the spotify program to see the phone???
ugh. I am lame.
Sorry to have wasted your time guys... that was the answer.
Yeah I've had that happen to me. Basically it won't sync unless it's listed under the devices section.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…