Brief description of the issue: Updates for Spotify on Android resets storage settings and deletes all downloaded tracks
Steps to reproduce the issue:
Your device and operating system (e.g. Samsung Galaxy 4, 5.1.1): Galaxy S5 (SM-G900V), Andoid v6.0.1
Type of Spotify account you have (Free/ Premium): Premium Family
The app version of Spotify you’re using: 220.127.116.112 armV7
I frequently have Spotify on my android in offline mode, due to 1. the inability to separate my queue on my desktop from the queue on my phone and 2. signal strength issues which prevent me from streaming higher quality versions, if anything at all (not to mention the data usage). Consistently (but not every tme) when I go to update the Spotify app, when I launch it after updating, the app will ask me to log in (even though when I used it right before updating I was logged in). After logging in, I will discover that the app has switched the Storage option from SD Card back to Device storage and all downloaded tracks are no longer available. This is extremely frustrating, especially when I'm about to begin long travels only to find I now have no stored music to play.
I'm willing to try any troubleshotting steps people can think of, but I'm at the point where I'm going to block updates for the app and refuse to ever update it so that I can get a consistent user experience from it, and not need to download my music over and over again.