Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
With the Latest Spotify update for Android I have noticed a decrease in the Volume of the music, what gives?!?!?!
Please fix it!
I switched to Spotify from Google Play and am having the same issue. The android app gives surprisingly low volume compared to the rest of the music playing apps I've used so far. I can also see it was reported 2 years ago and hasn't been solved since.
Not cool.
(Samsung S7)
I am running the latest android 7 on an LG V20. This is only happening on spotify. If I change songs the volume goes to about a quarter of what it was before and with it turned all the way up you can hardly hear the music. Closing the app and reopening is the way to fix it. The last update for spoitfy and the OS made it worse. if I change the song I can guarantee that I will have to restart spotify. At $15 a month I expect this app to work without having to restart it all the time!
You can't "turn off" the EQ in the Spotify Android App, or do you mean the Adapt Sound Checkbox? Either way, this does not solve the problem.
That's right. You can't turn it off. The problem isn't fixed! see here Volume Issues New Update: Still not fixed
Same problem on S7, Volume is approximately 10 dB lower than e.g. At Amazon Music.
Attached measurements with Depeche Mode - Enjoy the Silence:
- Spotify
- Play Music
- Amazon Music
Same here on an One M8. Things that improved a little bit:
Turning off "Same volume for every track"
While having Spotify open, switch to another music app, play music, switch back to Spotify. Instantly louder. But cant be the permanent solution...
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…