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Volume Level setting not changing in landscape orientation

Solved!

Volume Level setting not changing in landscape orientation

Plan

Premium

Country

Germany

Device

Samsung Galaxy S22

Operating System

Android 13 OneUI 5.1

 

My Question or Issue

When using Spotify App on Android device in landscape orientation, it is not possible to change the volume level setting. 
The dropdown opens and you can select another volume level, but the setting is not accepted. It is reproducable all the time. When turning device 90° to portrait, its working immediately.

Reply

Accepted Solutions
Marked as solution

Hi there @marthaidaotto,


Thanks for the post.

 

We weren't able to reproduce this on our end. Can you please send us a short video recording where this issue with the volume slider can be seen. Also, include your Spotify app version.

 

On another note - what happens if you control the volume using the phone's volume keys?

 

Cheers.

AlexModerator
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View solution in original post

5 Replies
Marked as solution

Hi there @marthaidaotto,


Thanks for the post.

 

We weren't able to reproduce this on our end. Can you please send us a short video recording where this issue with the volume slider can be seen. Also, include your Spotify app version.

 

On another note - what happens if you control the volume using the phone's volume keys?

 

Cheers.

AlexModerator
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Hi Alex,

thanks for checking. While taking screenshots to show the behavior, I noticed that the problem is fixed now. Seems like one of the recent app updates solved this.

 

Regards

Hey @marthaidaotto,


Thank you for your reply and confirmation.


We're glad to hear that everything works as it should for you again 🙂 

We've checked your profile and it looks like you're new to the Community. If you like - you can go ahead and check out our Music exchange section. You may find song recommendations there 🎵

 

Additionally, you can introduce yourself here in this thread if you want to. 

Let us know if we can help you with anything else. We're always one reply away. 

LyubkaModerator
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my phone volume control works perfectly but does not communicate with any speakers

Hey @salavation,

Thanks for posting in the Community.

Does this happen only in landscape mode? If yes, can you please provide the info requested above?

Looking forward to your reply.

MihailYModerator
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