Wont load/Something went wrong

[Signed-In-Blood]

Plan

Premium

Country

Australia

Operating system

Samsung A15

My question or issue

So ive been using the app for a long time, never had many issues. But after the last update, my spotify app wont load anything. It keeps popping up with 'something went wrong, try again' over and over again. Ive tried everything. A full clean reinstall, i followed instructions from another page, clearing cashe and data, restarting my device, using data instead of wifi, changing the optimization, yet i still get the same message with nothing loading. Its been like this ever since the last update which bugs me, as i thought it'd be fixed automatically by now. Id like to keep using it, as i am on a premium plan, but if it doesnt get resolved soon id have to cancel it. The problem is purely on the app on my phone, as i can log onto the website on my browser and listen there, or log in on my tv. Just wont do anything on the actual app. Is there anything else i havent tried yet and is there any possible fix? Thankyou.

[Sachi_xCh]

 

  

[Vasil]

Hey folks!

Chiming in with a quick update here - 
 

It has been confirmed that following the clean reinstall process and downloading the new app file from the Google Play app store/ Samsung app store/ other native app store (where Google Play is not allowed) fixes this issue.

Note that this process will erase your content saved for offline listening. The songs can later be re-downloaded once more.

Hope this helps! Keep us posted.

[dborgelorme]

Does not work for me. I am using Galaxy 24fe. And tried everything.