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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106659 Views

26 replies

3 likes

  • 106659 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216209 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216209 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569719 Views

78 replies

3 likes

  • 569719 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469824 Views

577 replies

40 likes

Account
Free
  • 469824 Views
  • 577 replies
  • 40 likes

Solved!! Mobile App - Play, Pause, and Skip Using Headphone/Headset with Controls.

Why all of a sudden am i no longer able to use my head phones to skip songs or increase of decrease the volume? I now have to get my phone everytime and its getting very tedious. This seems to have happened over night. Ive purchased new head phones s...

Newbie

Why all of a sudden am i no longer able to use my head phones to skip songs or increase of decrease the volume? I now have to get my phone everytime and its getting very tedious. This seems to have h...

Tinchojukic

Newbie

7614 Views

4 replies

0 likes

  • 7614 Views
  • 4 replies
  • 0 likes

Spotify Mobile App Android Issues

Hello Not sure if this happens to other people but sometimes when I open thr Spotify app, all my playlistd and saved songsnget stuck in a buffer loop and I cant access any music.

Casual Listener

Hello   Not sure if this happens to other people but sometimes when I open thr Spotify app, all my playlistd and saved songsnget stuck in a buffer loop and I cant access any music.

324 Views

0 replies

0 likes

Android
  • 324 Views
  • 0 replies
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No me aparece la sd para pasar mi musica

Siempre e tenido ese problema por algun caso que quiera transferir mi musica a la tarjeta sd NUNCA ME APARECE! y es un milagro cuando aparece la sd ya desmonte la tarjeta y la volvi a insertar y nada y ya me estoy decesperando y ya me pasa con 3 celu...

Newbie

Siempre e tenido ese problema por algun caso que quiera transferir mi musica a la tarjeta sd NUNCA ME APARECE! y es un milagro cuando aparece la sd ya desmonte la tarjeta y la volvi a insertar y nada...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Solved!! Playlists named "Loading...", cannot delete

I have a few playlists in my Spotify app that I had tried to import from iTunes. To be honest, I cannot remember how I went about that, but somehow I did it. Many of the playlists worked, but a few of them didn't. Instead of populating their names an...

Newbie

I have a few playlists in my Spotify app that I had tried to import from iTunes. To be honest, I cannot remember how I went about that, but somehow I did it. Many of the playlists worked, but a few o...

Joe

Community Legend

1790 Views

6 replies

1 likes

  • 1790 Views
  • 6 replies
  • 1 likes

Play store Download problem

First of all, I want to install the Spotify application.After pressing the download button is installed in the normal way and 100% loading ... says.And then there's no Enough storage space the application cannot be installed error.But all the other a...

Casual Listener

First of all, I want to install the Spotify application.After pressing the download button is installed in the normal way and 100% loading ... says.And then there's no Enough storage space the applic...

JesusP

Newbie

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Song won't download on Premium

After the last Spotify update, the songs I try to save to my library are getting stuck in an eternal "downloading" cycle. They appear under the library itself and can be played while online but are not actually saved to the offline library. Any ideas...

Casual Listener

After the last Spotify update, the songs I try to save to my library are getting stuck in an eternal "downloading" cycle. They appear under the library itself and can be played while online but are n...

Blackrain47

Casual Listener

1109 Views

2 replies

0 likes

  • 1109 Views
  • 2 replies
  • 0 likes

Can't Listen to some music even though I have premium

Hey,i have an Premium Account but i cant Listen to some tracks.Can anyone help me why and how I can listen to them.

Newbie

Hey, i have an Premium Account but i cant Listen to some tracks. Can anyone help me why and how I can listen to them.

SpotCreated

Roadie

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Why wont I go premium with my spotify gift card

I've just paid for a $ 39 gift card and toped up my account but my account says I'm not premium even though I was sent a spotify receipt by email saying I had topped up. HELP

Newbie

I've just paid for a $ 39 gift card and toped up my account but my account says I'm not premium even though I was sent a spotify receipt by email saying I had topped up. HELP

SpotCreated

Roadie

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution All Song Downloads Removed - 6th time

Hi,This is the 6th time all of the songs I have downloaded have had their downloads removed. This can be a huge inconvienence since I travel often and don't always have the wifi or time to download 2,000 songs over again. I have an Android phone. How...

Newbie

Hi, This is the 6th time all of the songs I have downloaded have had their downloads removed.  This can be a huge inconvienence since I travel often and don't always have the wifi or time to do...

Chris

Spotify

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

I have to be in internet to listen music

Ok after the last upgrade. I can't listen anymore music without internet.... And I am premium... And I still pay for it.... I tried EVERYTHING. Help me please!!!!

Newbie

Ok after the last upgrade. I can't listen anymore music without internet.... And I am premium... And I still pay for it.... I tried EVERYTHING.     Help me please!!!!

SpotCreated

Roadie

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Solved!! Playlist sorting doesnt work

I just downloaded spotify and created a playlist. Now I wanna change the order of the songs. When I "click" on the 3 points I only get the option to download, rename, share, go to playlist-radio, keep secret... But no point to change something. A fri...

Newbie

I just downloaded spotify and created a playlist. Now I wanna change the order of the songs. When I "click" on the 3 points I only get the option to download, rename, share, go to playlist-radio, kee...

Joe

Community Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Is Spotify corrupting my SD card?

Hello, In one week's time (total duration I've owned my Galaxy S4, SanDisk 64 microSD card and spotify), I've lost all data on my SD card after I've done large spotify downloads + phone restarts. With the way Spotify stores all of its data, does this...

Regular

Hello,   In one week's time (total duration I've owned my Galaxy S4, SanDisk 64 microSD card and spotify), I've lost all data on my SD card after I've done large spotify downloads + phone re...

1266860027

Casual Listener

7001 Views

12 replies

0 likes

Android
Corruption
Galaxy S4
microSD
  • 7001 Views
  • 12 replies
  • 0 likes

All Downloads are gone after reboot// Can't login in offline mode

Hello,Sometimes I restart my android device.Whenever I do this, I have to log me in again. When I'm logged in again. After that All my Downloads are gone, but Spotify still has all the data amount (ca. 20GB) on the SD card. I tried to fix this, going...

Newbie

Hello, Sometimes I restart my android device. Whenever I do this, I have to log me in again. When I'm logged in again. After that All my Downloads are gone, but Spotify still has all the data amoun...

573 Views

0 replies

0 likes

  • 573 Views
  • 0 replies
  • 0 likes

Solved!! Add to queue selections disappear after scrolling too much

Hi! If we have a few items selected on the current "play next" list and scroll down a full page, the selected items get unselected. Sometimes I just picked a bunch of songs and then I realized some weird behavior.. not actually listening to a bunch o...

Casual Listener

Hi!   If we have a few items selected on the current "play next" list and scroll down a full page, the selected items get unselected.   Sometimes I just picked a bunch of songs and then...

pimguilherme

Casual Listener

897 Views

2 replies

0 likes

  • 897 Views
  • 2 replies
  • 0 likes

ANDROID NO SD STORAGE CHOICE ANY MORE 2017/7

I lost all the songs that I had on my sd card downloaded.... Now, in the options, I can't find the settings of the storage. my phone is a samsung J5 with only 8 Go.... Please help me ! It's neccesary for me that the downloaded songs goes to my sd car...

Casual Listener

I lost all the songs that I had on my sd card downloaded....  Now, in the options, I can't find the settings of the storage.    my phone is a samsung J5 with only 8 Go.... Please he...

eruyaean2

Regular

1151 Views

5 replies

1 likes

  • 1151 Views
  • 5 replies
  • 1 likes

Songs missing and out of order when playing album in Android Auto

Here's my setup: Google Pixel XL running latest Android update, latest Spotify app, and using Android Auto in a new 2017 Honda Civic. My issue: when playing a downloaded album in Spotify on my phone, all tracks appear and the songs play in order. How...

Casual Listener

Here's my setup: Google Pixel XL running latest Android update, latest Spotify app, and using Android Auto in a new 2017 Honda Civic.   My issue: when playing a downloaded album in Spotify on ...

Joe

Community Legend

1578 Views

5 replies

0 likes

  • 1578 Views
  • 5 replies
  • 0 likes

Solved!! Chromecast Audio not appearing on Devices

I want to play my Spotify (Premium) account though my ChromeCast Audio device but it doesn't show up on my devices list. The CCA device is turned on and I have been able to play through my mobile to my CCA but am unable to do so through my laptop. I'...

Casual Listener

I want to play my Spotify (Premium) account though my ChromeCast Audio device but it doesn't show up on my devices list.   The CCA device is turned on and I have been able to play through my m...

ftfoi

Casual Listener

13830 Views

12 replies

0 likes

  • 13830 Views
  • 12 replies
  • 0 likes

Offline Songs "lost"

HiI recently got a problem with my 10gb of offline music. My offline playlists are still in SD card/android / data /Spotify... But don't appear in the app as these anymore! Just from one day to another! Sure I could just delete data of the app and do...

Newbie

Hi I recently got a problem with my 10gb of offline music.   My offline playlists are still in SD card/android / data /Spotify... But don't appear in the app as these anymore! Just from one d...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Wont Play Songs From Playlist

I have 300 saved songs, 100 of my favorites are in their own playlist. However, when I shuffle my saved songs, it never plays any of the 100 songs. I checked my "up next" songs to prove this. Anyone else had this problem?

Casual Listener

I have 300 saved songs, 100 of my favorites are in their own playlist. However, when I shuffle my saved songs, it never plays any of the 100 songs. I checked my "up next" songs to prove this. Anyone ...

coastercrazy637

Casual Listener

485 Views

2 replies

0 likes

  • 485 Views
  • 2 replies
  • 0 likes

Storage not possible - SD card in internal memory parameter

Hello, I would like to store all of my music of my sd card on my phone. But I can't have the small storage menu which I thike is because I configured my sd card in internal memory. I did that so that I can install some of my applications on this card...

Newbie

Hello,   I would like to store all of my music of my sd card on my phone. But I can't have the small storage menu which I thike is because I configured my sd card in internal memory. I did tha...

Joe

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes