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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209535 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209535 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558938 Views

78 replies

3 likes

  • 558938 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461953 Views

575 replies

39 likes

Account
Free
  • 461953 Views
  • 575 replies
  • 39 likes

Samsung Multiroom music stops playing

Hi. Using a Samsung multiroom M7 and Samsung tab s with spotify.after playing 5 to 10 minutes spotify stops playing. I have to Press the play button again and the reconnect to the multiroom. It happens a Lot of - Times. The internet connection is sta...

Regular

Hi.    Using a Samsung multiroom M7 and Samsung tab s with spotify.after playing 5 to 10 minutes spotify stops playing. I have to Press the play button again and the reconnect to the mult...

michaelgreg

Casual Listener

3925 Views

9 replies

1 likes

  • 3925 Views
  • 9 replies
  • 1 likes

App freezes but still plays music

I have a Galaxy S7, and lately my Spotify app has been acting up. Every once in a while the entire app itself will freeze, but it'll still be playing music. The pull-down from the notification bar will display whatever song was on previously, and I c...

Casual Listener

I have a Galaxy S7, and lately my Spotify app has been acting up. Every once in a while the entire app itself will freeze, but it'll still be playing music. The pull-down from the notification bar wi...

jp_onelove

Newbie

4774 Views

23 replies

5 likes

  • 4774 Views
  • 23 replies
  • 5 likes

Persian musics

Once I wrote what I need ,please just help to get spotify and enjoy listening persian traditional musics.thanks

Casual Listener

Once I wrote what I need ,please just help to get spotify and enjoy listening persian traditional musics.thanks

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Superuser Contribution Use SD card for phone with Spotify preinstalled

Hello everyone, I am using Spotify Premium on a Sony X Performance phone. The phone came with Spotify preinstalled, meaning I can't deinstall and install it again. I can only disable it. I'm saying this because my Spotify app can't see my SD card, an...

Newbie

Hello everyone,   I am using Spotify Premium on a Sony X Performance phone. The phone came with Spotify preinstalled, meaning I can't deinstall and install it again. I can only disable it. &n...

Joe

Community Legend

1728 Views

6 replies

0 likes

  • 1728 Views
  • 6 replies
  • 0 likes

Chromecast elite connectivity

Hello there, I'm having trouble using my android phone and Windows PC to operate and stream spofify on my Chromecast Elite. Chromecast is plugged into my amplifier which I use to play music and as a gate to my TV. Many times it does work without any ...

Newbie

Hello there,   I'm having trouble using my android phone and Windows PC to operate and stream spofify on my Chromecast Elite.    Chromecast is plugged into my amplifier which I use...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
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Downloaded albums disappear - again!

This is becoming very annoying! Random times when I try to use Spotify in the car, all my downloaded albums disappear from my SD card. Sometimes they reappear when I'm next near wi-fi, other timesI have to download all over again. This can be time co...

Newbie

This is becoming very annoying! Random times when I try to use Spotify in the car, all my downloaded albums disappear from my SD card. Sometimes they reappear when I'm next near wi-fi, other timesI h...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
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Solved!! Loccal files dont sync with phone

I want to sync my local songs to my android phone but if i want to download it, it says wait for download i have waited an half hour and it hasnt yet downloaded it.

Newbie

I want to sync my local songs to my android phone but if i want to download it, it says wait for download i have waited an half hour and it hasnt yet downloaded it.

Joe

Community Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Solved!! Local Music can't be played on Spotify connect

Hello,I connected a few of my local songs to my Spotify Premium and I use a speaker by Heos with Spotify connect. It plays every song without trouble but the local ones I just added. Spotify tells me than "this song can't be played as long as there i...

Newbie

Hello, I connected a few of my local songs to my Spotify Premium and I use a speaker by Heos with Spotify connect. It plays every song without trouble but the local ones I just added. Spotify tells ...

Joe

Community Legend

1726 Views

2 replies

0 likes

  • 1726 Views
  • 2 replies
  • 0 likes

Dowloaded song dissappear

Hey guys, it tortues me a lot. I've got the premium account, and always, after i downloaded the songs, maybe for like 2 months, the downloaded songs became un-dowloaded. Why would this keep happening? Any solutions to deal with the problem?

Casual Listener

Hey guys, it tortues me a lot. I've got the premium account, and always, after i downloaded the songs, maybe for like 2 months, the downloaded songs became un-dowloaded. Why would this keep happening...

Vader2004

Casual Listener

1014 Views

4 replies

0 likes

  • 1014 Views
  • 4 replies
  • 0 likes

Hi

does spotify use's data alot? Without premium

Newbie

does spotify use's data alot? Without premium

MrDavo

Gig Goer

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Solved!! My mobile won't play music after upgrading

Hi, my son has been listening to spotify on my premium account on my old mobile for a while now, today I got a premium family subscription, after inviting him his phone now won't play music, instead his only option is to use his phone as a remote for...

Casual Listener

Hi, my son has been listening to spotify on my premium account on my old mobile for a while now, today I got a premium family subscription, after inviting him his phone now won't play music, instead ...

shortwired

Casual Listener

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Solved!! Saved music is gone

I went to shuffle play my saved songs today, and was met with a "your saved songs go here" message. I'm on a Galaxy J7 that I got about two weeks ago, but have been able to see and play my saved songs on this phone before. Everything seems normal on ...

Casual Listener

I went to shuffle play my saved songs today, and was met with a "your saved songs go here" message. I'm on a Galaxy J7 that I got about two weeks ago, but have been able to see and play my saved song...

darylrapley

Newbie

868 Views

2 replies

0 likes

  • 868 Views
  • 2 replies
  • 0 likes

Calls and Bluetooth

I talk on Facebook messenger voice calls almost all day. I am trying to get Spotify to play music through a Bluetooth speaker while the call stays on my phone speaker. Is this possible? Android 7

Casual Listener

I talk on Facebook messenger voice calls almost all day. I am trying to get Spotify to play music through a Bluetooth speaker while the call stays on my phone speaker. Is this possible? Android 7

Tzelik

Casual Listener

2777 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Sharing tracks has stopped working

I've been routinely sending my girlfriend songs with the Share feature over Spotify and as of a month or so ago she stopped receiving them.It works if I share from my work computer, but not my phone. I'm running on a LG G2 and she has a Samsung Galax...

Regular

I've been routinely sending my girlfriend songs with the Share feature over Spotify and as of a month or so ago she stopped receiving them. It works if I share from my work computer, but not my phon...

darcyroad

Casual Listener

4101 Views

19 replies

1 likes

  • 4101 Views
  • 19 replies
  • 1 likes

Spotify free acting like a premium?

On mobile my spotify free acts like a premium or more like spotify free on computer. I can skip songs as much as I want to without limits but I haven't bought the premium (I have used the free trial but that was ages ago). Other premium features does...

Newbie

On mobile my spotify free acts like a premium or more like spotify free on computer. I can skip songs as much as I want to without limits but I haven't bought the premium (I have used the free trial ...

smallville13

Newbie

3470 Views

1 replies

1 likes

  • 3470 Views
  • 1 replies
  • 1 likes

Wont connect to car stereo

I have the Pioneer AVH-X3800DAD eith the spotify application on the stereo so i can connect it through the stereo and choose my playlists, but for a few months since the update i can not get it to conmect to the stereo, i can get it to play through n...

Casual Listener

I have the Pioneer AVH-X3800DAD eith the spotify application on the stereo so i can connect it through the stereo and choose my playlists, but for a few months since the update i can not get it to co...

Suppamodo

Newbie

834 Views

1 replies

1 likes

  • 834 Views
  • 1 replies
  • 1 likes

Artists won't stay followed

I don't know if there's a limit to the number of artists you casn follow (on a free account), but whenever i try to follow an artist it highlights the 'follow' button as if i did it sucessfully, but when i go to the artist later, it the follow button...

Casual Listener

I don't know if there's a limit to the number of artists you casn follow (on a free account), but whenever i try to follow an artist it highlights the 'follow' button as if i did it sucessfully, but ...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Illegal use of my account by someone else

My account somehow has been hacked into. All of my stations and personal preferences are gone, & in their place is someone else's songs, artists, etc. How are they accessing and using my account & how do I stop them?

Newbie

My account somehow has been hacked into. All of my stations and personal preferences are gone, & in their place is someone else's songs, artists, etc. How are they accessing and using my account ...

Robert_W

Community Legend

1768 Views

1 replies

0 likes

  • 1768 Views
  • 1 replies
  • 0 likes

No me detecta micro sd

Hola buenas tardes ya llevo 15 días con este problema ya actualice Spotify, lo densistale Spotify formatee micro SD y no la detecta y ya he hecho varias cosas y ni así siempre se guarda en la interna pero se llena rápidamente, ya hice de borrar datos...

Casual Listener

Hola buenas tardes ya llevo 15 días con este problema ya actualice Spotify, lo densistale Spotify formatee micro SD y no la detecta y ya he hecho varias cosas y ni así siempre se guarda en la interna...

1200 Views

0 replies

4 likes

  • 1200 Views
  • 0 replies
  • 4 likes

Remote device try to control my account

When playing my account another device (someones iphone) conect and take control of what i am listening. I have wifi and bluetooth turned off but the other device still controlling and also the othef user deleted my playlists. How that is posible ???...

Newbie

When playing my account another device (someones iphone) conect and take control of what i am listening. I have wifi and bluetooth turned off but the other device still controlling  and also the...

Joe

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes