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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386769 Views

545 replies

34 likes

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Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Using data to play downloaded songs.

So i have a custom playlist, I've downloaded the songs on it. I've turned off 'download using cellular' but when I listen to it, it's still using data... Why? And how do i stop it?

Newbie

So i have a custom playlist, I've downloaded the songs on it. I've turned off 'download using cellular' but when I listen to it, it's still using data... Why? And how do i stop it?

RodrigoPalma

Roadie

367 Views

1 replies

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Add Music

I can't add any music to my list after a little update what can I do? Buttons are disable to me...

Casual Listener

I can't add any music to my list after a little update what can I do? Buttons are disable to me...

superk1976

Casual Listener

1078 Views

7 replies

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Superuser Contribution had downloads; now gone

I downloaded several playlists to my Galaxy s7. I was able to play those playlists to the audio system in my new car. But, a few days later, I tried again and on the phone, none of the playlists had the downloaded arrow. I did upgrade the phone last ...

Regular

I downloaded several playlists to my Galaxy s7.  I was able to play those playlists to the audio system in my new car.  But, a few days later, I tried again and on the phone, none of the p...

RodrigoPalma

Roadie

322 Views

1 replies

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Superuser Contribution Muisc stops

I want to know why my music stops playing automatically on my S8? It'll be playing and just stop for no reason! Then there's the problem when I do want to stop playing, I close the app and it automatically opens a few mins later, doesn't play but I c...

Newbie

I want to know why my music stops playing automatically on my S8? It'll be playing and just stop for no reason! Then there's the problem when I do want to stop playing, I close the app and it automat...

RodrigoPalma

Roadie

321 Views

1 replies

0 likes

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Superuser Contribution Larger album art for samsung

Whenever i play my songs from spotify, the album art only comes out as a small picture rather than across the full screen. I am using a samsung. For iphone users, all the album arts are fully occupying the screen.

Newbie

Whenever i play my songs from spotify, the album art only comes out as a small picture rather than across the full screen. I am using a samsung. For iphone users, all the album arts are fully occupyi...

RodrigoPalma

Roadie

408 Views

1 replies

0 likes

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Superuser Contribution Missing storage option lg g5

Im having trouble getting the sd storage option to show up ive cleared me cache uninstalled the app and deleted it offmy internal memory but cant delete anything on my sd can anyone help?

Newbie

Im having trouble getting the sd storage option to show up ive cleared me cache uninstalled the app and deleted it offmy internal memory but cant delete anything on my sd can anyone help?

RodrigoPalma

Roadie

367 Views

1 replies

0 likes

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Superuser Contribution Problema con premiun

Favor chicos ingreso a mi cuenta y me dice que debo pagar nuevamente, favor ayuda

Newbie

Favor chicos ingreso a mi cuenta y me dice que debo pagar nuevamente, favor ayuda

RodrigoPalma

Roadie

389 Views

2 replies

0 likes

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Superuser Contribution En Android el presionar una canción se interrumpe el queue

Buen día, Muchas veces otras personas que no están familizarizada con la aplicación intentan poner música e instintivamente cuando encuentran la canción la presionan en pantalla, interrumpiendo y borrando la cola actual, es posible personalizar que o...

Newbie

Buen día,  Muchas veces otras personas que no están familizarizada con la aplicación intentan poner música e instintivamente cuando encuentran la canción la presionan en pantalla, interrumpiend...

RodrigoPalma

Roadie

366 Views

1 replies

0 likes

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Superuser Contribution deje de ser premium

Hola, perdonen mi pregunta, pero era premium y cerre mi sesion en mi celular por descuido. Y cuando volvi a abrirla deje de ser premium y tengo el temor de volver a poner mi numero de tarjeta y que me duplique el cobro. Si alguien sabe o lo paso lo m...

Visitor

Hola, perdonen mi pregunta, pero era premium y cerre mi sesion en mi celular por descuido. Y cuando volvi a abrirla deje de ser premium y tengo el temor de volver a poner mi numero de tarjeta y que m...

RodrigoPalma

Roadie

540 Views

2 replies

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Superuser Contribution Spotify not working

Hi i have asus zenfone max zc550kl. This mobile should have 2GB RAM. When i download spotify to my mobile i click on open and app is not working it show me message: Application is not responding. Can you help me? Thank for answer

Newbie

Hi i have asus zenfone max zc550kl. This mobile should have 2GB RAM. When i download spotify to my mobile i click on open and app is not working it show me message: Application is not responding. Can...

RodrigoPalma

Roadie

361 Views

1 replies

0 likes

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Superuser Contribution pas de connection possible avec ma tablette android et pourtant elle est bien connectée à ma bbox

J'utilise principalement spotify sur ma tablette sans souci. Depuis 2 jours Spotify me dit que je ne suis pas connecté et donc je n'ai pas accès avec la tablette... Pourtant j'ai bien accès sur mon PC et sur mon smartphone.... Que se passe-t-il ?

Newbie

J'utilise principalement spotify sur ma tablette sans souci. Depuis 2 jours Spotify me dit que je ne suis pas connecté et donc je n'ai pas accès avec la tablette... Pourtant j'ai bien accès sur mon P...

RodrigoPalma

Roadie

418 Views

1 replies

0 likes

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Superuser Contribution Spotify not working in Turkey????

So Im from the UK and I have spotify premium however I am unable to access anything whilst in turkey and its very frustrating... to the point where youtube ads are now apart of my life.Ive read that spofity should work here and i have a friend here f...

Newbie

So Im from the UK and I have spotify premium however I am unable to access anything whilst in turkey and its very frustrating... to the point where youtube ads are now apart of my life. Ive read t...

RodrigoPalma

Roadie

1610 Views

1 replies

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Superuser Contribution Premium download issues

So I don't know if it started when I updated the app or not, I had all the music at the time downloaded, the update finished, and I had to re-download everything. Updated it again since then and again, had to re-download the music. Ever since then be...

Newbie

So I don't know if it started when I updated the app or not, I had all the music at the time downloaded, the update finished, and I had to re-download everything. Updated it again since then and agai...

RodrigoPalma

Roadie

1413 Views

1 replies

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Superuser Contribution Scaricare con dati

Ultimamente non mi è più possibile scaricare brani con i miei datiIl download brani funziona solo in modalità Wi-FiCome risolvere questo problema?

Newbie

Ultimamente non mi è più possibile scaricare brani con i miei dati Il download brani funziona solo in modalità Wi-Fi Come risolvere questo problema?

RodrigoPalma

Roadie

1251 Views

1 replies

0 likes

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Superuser Contribution BMW Mini Android - Not Working

Hey, first post so not sure if doing it right. I have a brand new mini cooper SD - I want spotify but won't commit to a Apple Device just so it works with my car. Does anybody have any clue when it will work or any tips in getting it to work? It's a ...

Newbie

Hey, first post so not sure if doing it right.    I have a brand new mini cooper SD - I want spotify but won't commit to a Apple Device just so it works with my car.  Does anybody...

RodrigoPalma

Roadie

2204 Views

1 replies

0 likes

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Superuser Contribution Songs downloading to my device

HiI've set it to download the songs to my sd card but it still seems to be downloading to my device. How do I stop this?ThanksAlice

Newbie

Hi I've set it to download the songs to my sd card but it still seems to be downloading to my device. How do I stop this? Thanks Alice

RodrigoPalma

Roadie

1036 Views

1 replies

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Superuser Contribution Phone shuts down

My android phone (Samsung Galaxy s 7) is shutting down everytime I start spotify, after the newest update. I've rebooted my whole phone, but I still get the same problem.

Newbie

My android phone (Samsung Galaxy s 7) is shutting down everytime I start spotify, after the newest update. I've rebooted my whole phone, but I still get the same problem. 

RodrigoPalma

Roadie

542 Views

2 replies

1 likes

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Superuser Contribution Songs without image

Hi.my problem is the next:I use Spotify in offline mode and some songs that are stored in my playlist do not show the image.I deleted the application data and it still does not work, I think it is due to an error in the app.please help me

Newbie

Hi. my problem is the next: I use Spotify in offline mode and some songs that are stored in my playlist do not show the image. I deleted the application data and it still does not work, I think it...

RodrigoPalma

Roadie

299 Views

1 replies

0 likes

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Volume changes automatically on LG G5

Dear community,I'm using Spotify for years now in the Premium version, but never had this issue before.When I'm playing music on my LG G5 via Spotify, the music is at a normal volume level, but after some seconds it becomes more quiet, as if I would ...

Newbie

Dear community, I'm using Spotify for years now in the Premium version, but never had this issue before. When I'm playing music on my LG G5 via Spotify, the music is at a normal volume level, but...

Roelo1

Newbie

888 Views

2 replies

1 likes

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Spotify's Volume is Too Low on Android; all other music apps are fine.

I've been having a problem recently with Spotify's output volume being too low. Here's what I've done so far.Cleared Android's cache partition.Uninstalled/reinstalled the Spotify App.Performed a factory reset of my device.My current Android version i...

Newbie

I've been having a problem recently with Spotify's output volume being too low. Here's what I've done so far. Cleared Android's cache partition. Uninstalled/reinstalled the Spotify App. Performe...

274 Views

0 replies

0 likes

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