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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375581 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

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Superuser Contribution Missing storage option lg g5

Im having trouble getting the sd storage option to show up ive cleared me cache uninstalled the app and deleted it offmy internal memory but cant delete anything on my sd can anyone help?

Newbie

Im having trouble getting the sd storage option to show up ive cleared me cache uninstalled the app and deleted it offmy internal memory but cant delete anything on my sd can anyone help?

RodrigoPalma

Roadie

359 Views

1 replies

0 likes

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Superuser Contribution Problema con premiun

Favor chicos ingreso a mi cuenta y me dice que debo pagar nuevamente, favor ayuda

Newbie

Favor chicos ingreso a mi cuenta y me dice que debo pagar nuevamente, favor ayuda

RodrigoPalma

Roadie

377 Views

2 replies

0 likes

  • 377 Views
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Superuser Contribution En Android el presionar una canción se interrumpe el queue

Buen día, Muchas veces otras personas que no están familizarizada con la aplicación intentan poner música e instintivamente cuando encuentran la canción la presionan en pantalla, interrumpiendo y borrando la cola actual, es posible personalizar que o...

Newbie

Buen día,  Muchas veces otras personas que no están familizarizada con la aplicación intentan poner música e instintivamente cuando encuentran la canción la presionan en pantalla, interrumpiend...

RodrigoPalma

Roadie

359 Views

1 replies

0 likes

  • 359 Views
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Superuser Contribution deje de ser premium

Hola, perdonen mi pregunta, pero era premium y cerre mi sesion en mi celular por descuido. Y cuando volvi a abrirla deje de ser premium y tengo el temor de volver a poner mi numero de tarjeta y que me duplique el cobro. Si alguien sabe o lo paso lo m...

Visitor

Hola, perdonen mi pregunta, pero era premium y cerre mi sesion en mi celular por descuido. Y cuando volvi a abrirla deje de ser premium y tengo el temor de volver a poner mi numero de tarjeta y que m...

RodrigoPalma

Roadie

529 Views

2 replies

0 likes

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Superuser Contribution Spotify not working

Hi i have asus zenfone max zc550kl. This mobile should have 2GB RAM. When i download spotify to my mobile i click on open and app is not working it show me message: Application is not responding. Can you help me? Thank for answer

Newbie

Hi i have asus zenfone max zc550kl. This mobile should have 2GB RAM. When i download spotify to my mobile i click on open and app is not working it show me message: Application is not responding. Can...

RodrigoPalma

Roadie

355 Views

1 replies

0 likes

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Superuser Contribution pas de connection possible avec ma tablette android et pourtant elle est bien connectée à ma bbox

J'utilise principalement spotify sur ma tablette sans souci. Depuis 2 jours Spotify me dit que je ne suis pas connecté et donc je n'ai pas accès avec la tablette... Pourtant j'ai bien accès sur mon PC et sur mon smartphone.... Que se passe-t-il ?

Newbie

J'utilise principalement spotify sur ma tablette sans souci. Depuis 2 jours Spotify me dit que je ne suis pas connecté et donc je n'ai pas accès avec la tablette... Pourtant j'ai bien accès sur mon P...

RodrigoPalma

Roadie

415 Views

1 replies

0 likes

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Superuser Contribution Spotify not working in Turkey????

So Im from the UK and I have spotify premium however I am unable to access anything whilst in turkey and its very frustrating... to the point where youtube ads are now apart of my life.Ive read that spofity should work here and i have a friend here f...

Newbie

So Im from the UK and I have spotify premium however I am unable to access anything whilst in turkey and its very frustrating... to the point where youtube ads are now apart of my life. Ive read t...

RodrigoPalma

Roadie

1580 Views

1 replies

0 likes

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Superuser Contribution Premium download issues

So I don't know if it started when I updated the app or not, I had all the music at the time downloaded, the update finished, and I had to re-download everything. Updated it again since then and again, had to re-download the music. Ever since then be...

Newbie

So I don't know if it started when I updated the app or not, I had all the music at the time downloaded, the update finished, and I had to re-download everything. Updated it again since then and agai...

RodrigoPalma

Roadie

1402 Views

1 replies

0 likes

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Superuser Contribution Scaricare con dati

Ultimamente non mi è più possibile scaricare brani con i miei datiIl download brani funziona solo in modalità Wi-FiCome risolvere questo problema?

Newbie

Ultimamente non mi è più possibile scaricare brani con i miei dati Il download brani funziona solo in modalità Wi-Fi Come risolvere questo problema?

RodrigoPalma

Roadie

1241 Views

1 replies

0 likes

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Superuser Contribution BMW Mini Android - Not Working

Hey, first post so not sure if doing it right. I have a brand new mini cooper SD - I want spotify but won't commit to a Apple Device just so it works with my car. Does anybody have any clue when it will work or any tips in getting it to work? It's a ...

Newbie

Hey, first post so not sure if doing it right.    I have a brand new mini cooper SD - I want spotify but won't commit to a Apple Device just so it works with my car.  Does anybody...

RodrigoPalma

Roadie

2199 Views

1 replies

0 likes

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Superuser Contribution Songs downloading to my device

HiI've set it to download the songs to my sd card but it still seems to be downloading to my device. How do I stop this?ThanksAlice

Newbie

Hi I've set it to download the songs to my sd card but it still seems to be downloading to my device. How do I stop this? Thanks Alice

RodrigoPalma

Roadie

1024 Views

1 replies

0 likes

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Superuser Contribution Phone shuts down

My android phone (Samsung Galaxy s 7) is shutting down everytime I start spotify, after the newest update. I've rebooted my whole phone, but I still get the same problem.

Newbie

My android phone (Samsung Galaxy s 7) is shutting down everytime I start spotify, after the newest update. I've rebooted my whole phone, but I still get the same problem. 

RodrigoPalma

Roadie

520 Views

2 replies

1 likes

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Superuser Contribution Songs without image

Hi.my problem is the next:I use Spotify in offline mode and some songs that are stored in my playlist do not show the image.I deleted the application data and it still does not work, I think it is due to an error in the app.please help me

Newbie

Hi. my problem is the next: I use Spotify in offline mode and some songs that are stored in my playlist do not show the image. I deleted the application data and it still does not work, I think it...

RodrigoPalma

Roadie

286 Views

1 replies

0 likes

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Volume changes automatically on LG G5

Dear community,I'm using Spotify for years now in the Premium version, but never had this issue before.When I'm playing music on my LG G5 via Spotify, the music is at a normal volume level, but after some seconds it becomes more quiet, as if I would ...

Newbie

Dear community, I'm using Spotify for years now in the Premium version, but never had this issue before. When I'm playing music on my LG G5 via Spotify, the music is at a normal volume level, but...

Roelo1

Newbie

871 Views

2 replies

1 likes

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Spotify's Volume is Too Low on Android; all other music apps are fine.

I've been having a problem recently with Spotify's output volume being too low. Here's what I've done so far.Cleared Android's cache partition.Uninstalled/reinstalled the Spotify App.Performed a factory reset of my device.My current Android version i...

Newbie

I've been having a problem recently with Spotify's output volume being too low. Here's what I've done so far. Cleared Android's cache partition. Uninstalled/reinstalled the Spotify App. Performe...

271 Views

0 replies

0 likes

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Music stops without reason

When I'm using Spotify in my Android cell it just stops the music for no reason. I need to press play again, but it stops again. Apparently there is no patternfor this, because some times it runs for ours without stopping, and sometimes stops every m...

Newbie

When I'm using Spotify in my Android cell it just stops the music for no reason. I need to press play again, but it stops again. Apparently there is no patternfor this, because some times it runs for...

boubek

Casual Listener

819 Views

4 replies

1 likes

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[Android] Songs taking FOREVER to download

I'm using a Samsung Galaxy S7 and I have only 638 songs in my library, but it is taking AGES to download all the songs. By ages I mean over an hour for 10 songs or so. I'm downloading the songs in normal quality. My internet connection at home is jus...

Newbie

I'm using a Samsung Galaxy S7 and I have only 638 songs in my library, but it is taking AGES to download all the songs. By ages I mean over an hour for 10 songs or so. I'm downloading the songs in no...

337 Views

0 replies

0 likes

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Music skipping like a CD

Im bluetoothing music from my Samsung to the car and its skipping like you wouldnt believe! Any ideas how to stop it? I pay for premium and its all the songs ive downloaded.

Newbie

Im bluetoothing music from my Samsung to the car and its skipping like you wouldnt believe!    Any ideas how to stop it? I pay for premium and its all the songs ive downloaded. 

248 Views

0 replies

0 likes

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Getting upset lol

Created a profile but cant log in unless I click forgot password and create new password (same password) and tried to edit everything that would makes sense but nothing has worked

Newbie

Created a profile but cant log in unless I click forgot password and create new password (same password) and tried to edit everything that would makes sense but nothing has worked  

270 Views

0 replies

0 likes

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Samsung Gear S2 extreme battery drain

I noticed today that Spotify accounted for 94% of battery use on my Gear S2. I had played a couple of tracks on my S8 through a connected soundbar, not using the Gear app at all. Normally I get 2 days of use of my watch on one charge. Today it barely...

Community Legend

I noticed today that Spotify accounted for 94% of battery use on my Gear S2. I had played a couple of tracks on my S8 through a connected soundbar, not using the Gear app at all. Normally I get 2 day...

Costdalton

Newbie

1548 Views

2 replies

1 likes

Gear
S2
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