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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 851368 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17344 Views
  • 3 replies
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  • 17344 Views
  • 3 replies
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Questions regarding downloads

New to Spotify on trial. I only need to download songs on to my phone for offline playback, not my desktop. Q1. Am I correct in saying that if I click download on a playlist on my desktop app, it stores the file to my desktops hard drive, and that me...

  • Newbie
  • New to Spotify on trial. I only need to download songs on to my phone for offline playback, not my desktop.   Q1. Am I correct in saying that if I click download on a playlist on my deskt...
  • Joe
  • Community Legend
  • 254 Views
  • 1 replies
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  • 254 Views
  • 1 replies
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spotify connect

is absolute garbage lately. i use 2 android devices....my phone and an old phone i use as just a player.just a few weeks ago i could be listening on the old phone hard wire connected to a speaker and be able to control things with my phone from acros...

  • Casual Listener
  • is absolute garbage lately.  i use 2 android devices....my phone and an old phone i use as just a player. just a few weeks ago i could be listening on the old phone hard wire connected to a spe...
  • blahhhhhh2
  • Casual Listener
  • 233 Views
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  • 233 Views
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'three dot' menu actions not working

EDIT: It turns out that the problem is that, for some reason, Spotify and Lux don't work well together any more. What's the issue? Hi. I'm running Android 7.1.1 (Nexus 6P, N4F26T). Since the most recent update, none of the options available from the ...

  • Casual Listener
  • EDIT: It turns out that the problem is that, for some reason, Spotify and Lux don't work well together any more. What's the issue?       Hi. I'm running Android 7.1.1 (Nexus 6P, N4...
  • heedfull
  • Casual Listener
  • 1258 Views
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  • 1258 Views
  • 2 replies
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Pregunta

Hoy quise escuchar desde mi spotify de un samsung alli me propone solo escuchar de una forma aleatoria, si bien ingrese con mi Facebook no reconoce mi cuenta premiun, hay una forma de sincronizar mi cuenta de PC y la de mi telefono, cundo no estoy en...

  • Casual Listener
  • Hoy quise escuchar desde mi spotify de un samsung alli me propone solo escuchar de una forma aleatoria, si bien ingrese con mi Facebook no reconoce mi cuenta premiun, hay una forma de sincronizar mi ...
  • Osmapaloma-es
  • Newbie
  • 303 Views
  • 4 replies
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  • 303 Views
  • 4 replies
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Spotify Shuffle

Alright Spotify needs to fix the shuffle option ASAP. For the past week every time I shuffle my library of MULTIPLE ARTISTS and MULTIPLE GENRES the same songs always start first and some songs I never get to hear unless I go specifically select them....

  • Newbie
  • Alright Spotify needs to fix the shuffle option ASAP. For the past week every time I shuffle my library of MULTIPLE ARTISTS and MULTIPLE GENRES the same songs always start first and some songs I...
  • MauriceMV
  • Spotify Star
  • 192 Views
  • 1 replies
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  • 192 Views
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Solved!! Local files sync issue

I've downloaded multiple tracks in .mp3 on my dektop, adde them to my Local files and put them on a Playlist. They are now all availible via the desktop, but when I go onto my andriod phone, they all are greyed out and it says waiting to download. Bo...

  • Casual Listener
  • I've downloaded multiple tracks in .mp3 on my dektop, adde them to my Local files and put them on a Playlist. They are now all availible via the desktop, but when I go onto my andriod phone, they all...
  • Arheo
  • Casual Listener
  • 688 Views
  • 2 replies
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  • 688 Views
  • 2 replies
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Huawei p8 lite sd card

Hi,I have a p8 lite and i want save my music on sd card.But in the option of Spotify, i dont have a partie "storage"..I need help ! Thanks

  • Newbie
  • Hi, I have a p8 lite and i want save my music on sd card. But in the option of Spotify, i dont have a partie "storage".. I need help ! Thanks
  • MattSuda
  • Spotify Star
  • 3337 Views
  • 1 replies
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  • 3337 Views
  • 1 replies
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loss of tracks in playlists

so i dont know if spotify recently updated or not on android but my main playlist where i save everything before moving into set lists has now changed and any andall tracks that were not dowloaded previously have dissapeared, i mean come on if its go...

  • Newbie
  • so i dont know if spotify recently updated or not on android but my main playlist where i save everything before moving into set lists has now changed and any andall tracks that were not dowloaded pr...
  • 141 Views
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  • 141 Views
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Solved!! How can i switch of the playlidt radio when a playlist is ended

Always when a playlist is finished a playlist radio is started at the end of the playlist...But this includws always not downloaded songs so that my mobile traffic which is realy expensive is used...How can i switch of this?

  • Casual Listener
  • Always when a playlist is finished a playlist radio is started at the end of the playlist... But this includws always not downloaded songs so that my mobile traffic which is realy expensive is used....
  • MattSuda
  • Spotify Star
  • 755 Views
  • 4 replies
  • 0 likes
  • 755 Views
  • 4 replies
  • 0 likes

Reconnecting to Google Home - Volume Issues

When I leave my apartment then come back my phone connects back to my Google home perfectly and I can play music but the volume change function is broken. It always shows max volume even when that is not the case.Going to the Google Home unit and man...

  • Music Fan
  • When I leave my apartment then come back my phone connects back to my Google home perfectly and I can play music but the volume change function is broken. It always shows max volume even when that is...
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  • 219 Views
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Solved!! Family Premium

I just upgraded from the premium plan to the family premium plans and I'm not sure why if two of us are playing music at the same time the music keeps pausing. I thought the point of getting the family plan was , so we can play our music at the same ...

  • Casual Listener
  • I just upgraded from the premium plan to the family premium plans and I'm not sure why if two of us are playing music at the same time the music keeps pausing. I thought the point of getting the fami...
  • Cplante-cr
  • Newbie
  • 928 Views
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  • 928 Views
  • 3 replies
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Solved!! Problems with Chromecast Audio and Android

Hi! I'm using the new Chromecast Audio wth two Andoid smartphones and an Android tablet. There is no problem to play an album or a playlist BUT if I want to skip a song or choose a new song from same or other playlist the music stopped. It is not pos...

  • Visitor
  • Hi!   I'm using the new Chromecast Audio wth two Andoid smartphones and an Android tablet. There is no problem to play an album or a playlist BUT if I want to skip a song or choose a new song ...
  • taormania
  • Casual Listener
  • 29134 Views
  • 21 replies
  • 5 likes
  • 29134 Views
  • 21 replies
  • 5 likes

lost all my music

I just got a new phone Samsung A5 they transferred my data went to open Spotify App had to log in, so I did and all my playlists are gone. I tried the log in with ID and password when I uninstalled the app and reinstalled, it wanted credit card ect, ...

  • Newbie
  • I just got a new phone Samsung A5 they transferred my data went to open Spotify App had to log in, so I did and all my playlists are gone. I tried the log in with ID and password when I uninstalled t...
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  • 229 Views
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Spotify not recognised by Android Auto

Just installed Android Auto and Spotify is not appearing only Google Play and Amazon music. I read in these forums that it can be solved by reinstalling Spotify however I am unable to reinstall Spotify. It offers me the choice to Disable / Enable ins...

  • Regular
  • Just installed Android Auto and Spotify is not appearing only Google Play and Amazon music. I read in these forums that it can be solved by reinstalling Spotify however I am unable to reinstall Spoti...
  • 248 Views
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  • 248 Views
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[Android] Premium Account - Download failure

All of the sudden all my downloads are gone. If I redownload them, they stay downloaded but once I lock my phone they are gone. And it is not that I haven't enough storage because I have stil 15GB of storage that's free. Can someone help me?

  • Newbie
  • All of the sudden all my downloads are gone. If I redownload them, they stay downloaded but once I lock my phone they are gone. And it is not that I haven't enough storage because I have stil 15GB of...
  • 141 Views
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  • 141 Views
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Can't change order of songs in playlist

There must be something I'm missing. For the past 20 minutes I've been trying everything to just change the order of the songs in a playlist I've created. I long hold a song and a screen pops up without an option to move the song in any direction. I ...

  • Newbie
  • There must be something I'm missing. For the past 20 minutes I've been trying everything to just change the order of the songs in a playlist I've created. I long hold a song and a screen pops up with...
  • celeste7
  • Newbie
  • 1577 Views
  • 3 replies
  • 1 likes
  • 1577 Views
  • 3 replies
  • 1 likes

Cannot reorder tracks in playlist

How do you reorder tracks in a spotify playlist? I've read other threads but I have no "Edit" option, no way to filter columns, etc as mentioned in those threads. This is a VERY basic funtionality and I want it. Thanks

  • Regular
  • How do you reorder tracks in a spotify playlist?   I've read other threads but I have no "Edit" option, no way to filter columns, etc as mentioned in those threads.   This is a VERY bas...
  • Borowscy
  • Music Fan
  • 349 Views
  • 2 replies
  • 1 likes
  • 349 Views
  • 2 replies
  • 1 likes

Unplayable Songs

I'm pretty upset right now. I'm a Premium user but there are certain songs that I am still unable to play to. I've read some forums & followed the solutions but it didn't seemed to work for me i.e clean reinstallation on Android. I can't do that on m...

  • Casual Listener
  • I'm pretty upset right now. I'm a Premium user but there are certain songs that I am still unable to play to. I've read some forums & followed the solutions but it didn't seemed to work for me i....
  • fncat
  • Casual Listener
  • 726 Views
  • 2 replies
  • 0 likes
  • 726 Views
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Prevent Sleep Mode and Settings

Hi all, Two quick questions. I'm using Spotify radio on mobile and it gets frustrating that my phone goes into sleep mode when Spotify is playing. I'd like to find a way to prevent this so I hoped to find a setting. Which brings up another point -- t...

  • Newbie
  • Hi all,   Two quick questions.  I'm using Spotify radio on mobile and it gets frustrating that my phone goes into sleep mode when Spotify is playing.  I'd like to find a way to pre...
  • Kulmandu
  • Casual Listener
  • 25573 Views
  • 6 replies
  • 0 likes
  • 25573 Views
  • 6 replies
  • 0 likes