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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193897 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193897 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535086 Views

78 replies

3 likes

  • 535086 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438187 Views

565 replies

37 likes

Account
Free
  • 438187 Views
  • 565 replies
  • 37 likes

Volume change and tracks skipping

When I plug my headphones in to listen to music, my volume changes itself and skips the track playing. I've been having this problem for awhile but haven't been able to fix it. I've looked online but couldn't find anything about it. If anyone can hel...

Visitor

When I plug my headphones in to listen to music, my volume changes itself and skips the track playing. I've been having this problem for awhile but haven't been able to fix it. I've looked online but...

user-removed

Not applicable

1314 Views

4 replies

0 likes

  • 1314 Views
  • 4 replies
  • 0 likes

Spotify App logged out by itself

I was listening to music before going to bed, after waking up it was logged out and i can't login anymore. It says " To listen aboard for more than 14 days, tell us were you are at spotify.com" I can login normaly on pc, but i can't login on mobile a...

Casual Listener

I was listening to music before going to bed, after waking up it was logged out and i can't login anymore. It says " To listen aboard for more than 14 days, tell us were you are at spotify.com" I can...

CryticalAce

Spotify Star

791 Views

4 replies

0 likes

  • 791 Views
  • 4 replies
  • 0 likes

Solved!! how to play only one album then stop - not go on to some random album radio next

seems like since recent update, if i start an album at bedtime and fall asleep, that album will finish and some seemingly random new album will start, and then another and another all night until i stop it. says sometihng about album radio. for examp...

Casual Listener

seems like since recent update, if i start an album at bedtime and fall asleep, that album will finish and some seemingly random new album will start, and then another and another all night until i s...

SleepytimeJo

Newbie

28758 Views

7 replies

2 likes

  • 28758 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify logged out by itself and won't let me back it at all

Yesterday I was traveling and didn't have radio signal So I thought I would play songs from my downloaded music. I opened spotify and it was logged out and asking me to log in again. I've been trying for almost 24 hours now. It won't accept any of my...

Newbie

Yesterday I was traveling and didn't have radio signal So I thought I would play songs from my downloaded music.  I opened spotify and it was logged out and asking me to log in again.  I've...

user-removed

Not applicable

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Superuser Contribution arquivos locais nao aparece

a opção de importar arquivos locais nao aparece nas configurações do meu Spotify mobile, https://support.spotify.com/br/article/listen-to-local-files/ neste link nao ensina como faz pra aparecer ela, alguém pode me ajudar?

Casual Listener

a opção de importar arquivos locais nao aparece nas configurações do meu Spotify mobile, https://support.spotify.com/br/article/listen-to-local-files/ neste link nao ensina como faz pra aparecer...

user-removed

Not applicable

2439 Views

1 replies

0 likes

  • 2439 Views
  • 1 replies
  • 0 likes

Solved!! [PSA] Samsung users please read!

Summary: If you are using a Samsung device which has been updated (or running) Android 6.x Marshmallow it appears that they have introduced an agressive power saving option which is closing Spotify or stopping it accessing data when the application i...

Community Legend

Summary: If you are using a Samsung device which has been updated (or running) Android 6.x Marshmallow it appears that they have introduced an agressive power saving option which is closing Spotify...

Hannal7373

Newbie

329145 Views

89 replies

35 likes

crashes
Power Saver
Samsung
  • 329145 Views
  • 89 replies
  • 35 likes

Music randomly stops in Android Auto

I have been using Android Auto for about three weeks now, the last couple days whenever I am listening to music it will randomly stop playing. I have to navigate back to Spotify in AA and hit play to start playing music again. This happens both for m...

Casual Listener

I have been using Android Auto for about three weeks now, the last couple days whenever I am listening to music it will randomly stop playing.  I have to navigate back to Spotify in AA and hit p...

1399 Views

0 replies

4 likes

  • 1399 Views
  • 0 replies
  • 4 likes

Solved!! Android Auto Radio Stations

I currently have 2 Fords with SYNC 3 (2017 Fusion Sport and 2017 Explorer Sport) in which I use Andriod Auto (AA) every time I'm in them from my S8+. This issue also dates back to when I first got my Fusion (late 2016) and was useing my S7 Edge. When...

Visitor

I currently have 2 Fords with SYNC 3 (2017 Fusion Sport and 2017 Explorer Sport) in which I use Andriod Auto (AA) every time I'm in them from my S8+. This issue also dates back to when I first got my...

fletch8527

Casual Listener

1886 Views

2 replies

0 likes

  • 1886 Views
  • 2 replies
  • 0 likes

Can't log in Spotify app

Hey, My android Spotify app seems to log me out randomly. I was using it yesterday without problems and today in the morning, when I opening the app, I got the log in starting page. I've tried logging in using Facebook connect. However, it gives me a...

Newbie

Hey,  My android Spotify app seems to log me out randomly. I was using it yesterday without problems and today in the morning, when I opening the app, I got the log in starting page. I've &nbsp...

Joe

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant Control from Lock screen

Hey, i cant control Spotify from the locked screen,how do I enable it? S7 edge nougat

Newbie

Hey, i cant control Spotify from the locked screen,how do I enable it? S7 edge nougat 

Maria_B

Moderator

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to save to SD card on mobile app

All of my music previously saved on an SD card on my phone was deleted randomly. When I went into settings again, there was no more options to download to my SD card. I have found no help, please help if you have any solutions. Thank you!

Newbie

All of my music previously saved on an SD card on my phone was deleted randomly. When I went into settings again, there was no more options to download to my SD card. I have found no help, please hel...

Maria_B

Moderator

612 Views

1 replies

1 likes

  • 612 Views
  • 1 replies
  • 1 likes

Superuser Contribution Brincar canciones

Porque un usuario de mi plan familiar no puede adelantar canciones? Solo puede escuchar listas como si fuera una cuenta gratuita

Newbie

Porque un usuario de mi plan familiar no puede adelantar canciones? Solo puede escuchar listas como si fuera una cuenta gratuita

Maria_B

Moderator

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Party not available for me

Hi everyone, i have just discovered that the Spotity Party Mode is not available for me anymore?But why? The mood regulators are not there anymore. Neither on my Android Phne or on Windows PC. Please help me

Casual Listener

Hi everyone,   i have just discovered that the Spotity Party Mode is not available for me anymore? But why?   The mood regulators are not there anymore.   Neither on my Android ...

ivenhoe999

Casual Listener

864 Views

2 replies

0 likes

  • 864 Views
  • 2 replies
  • 0 likes

No more skips for free?

Did they get rid of 6 skips per hr for free? Haven't used Spotify in a few days and when a song I did not like came up in my playlist, I tried to skip it but says I found a premium option.So I'm not sure why this happened cause cause even in the play...

Casual Listener

Did they get rid of 6 skips per hr for free? Haven't used Spotify in a few days and when a song I did not like came up in my playlist, I tried to skip it but says I found a premium option. So I'm ...

PajamaSam18

Newbie

1827 Views

1 replies

1 likes

  • 1827 Views
  • 1 replies
  • 1 likes

Sound glitching bug Android

My music is cutting out every few seconds over Bluetooth and it's infuriating. I'm not having problems streaming Pandora on my speaker but Spotify (which I pay for) isn't working like it should. Ive already tested and reset the speaker and spotify wo...

Newbie

My music is cutting out every few seconds over Bluetooth and it's infuriating. I'm not having problems streaming Pandora on my speaker but Spotify (which I pay for) isn't working like it should. Ive ...

Desender

Regular

730 Views

2 replies

1 likes

  • 730 Views
  • 2 replies
  • 1 likes

Spotify restarts the phone

I have spotifu premium on my Samsung S4 and have got a lot of different problems.The phone "gets a blackout" and needs to be restarted. Most common when spotify can't find what I'm searching for.The searching can take up to 10 minutesSwitching radio ...

Newbie

I have spotifu premium on my Samsung S4 and have got a lot of different problems. The phone "gets a blackout" and needs to be restarted. Most common when spotify can't find what I'm searching for....

Jecubix

Newbie

3362 Views

2 replies

0 likes

  • 3362 Views
  • 2 replies
  • 0 likes

Solved!! [PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc...

If you are experiencing issues with sound quality, volume, distortion etc and you are running Android 5.x Lollipop please try disabling 'Nuplayer' from the developer settings. This is an experimental player Google introduced to Android and is known t...

Community Legend

If you are experiencing issues with sound quality, volume, distortion etc and you are running Android 5.x Lollipop please try disabling 'Nuplayer' from the developer settings. This is an experimental...

Joe

Community Legend

123410 Views

55 replies

15 likes

5.0
Lollipop
nuplayer
  • 123410 Views
  • 55 replies
  • 15 likes

Problems with Android App

Hi there, since the latest update I am having a lot of problems with the android app on the Samsung galaxy s4. - It is extremly slow (spotify green wheel spinning and spinning), songs / albums, artists take ages to load or do not load - songs start t...

Newbie

Hi there, since the latest update I am having a lot of problems with the android app on the Samsung galaxy s4.   - It is extremly slow (spotify green wheel spinning and spinning), songs / ...

tate_101

Regular

7888 Views

12 replies

10 likes

  • 7888 Views
  • 12 replies
  • 10 likes

My phone won't sync with local files

I've re-installed the app, logged in and out (both phone and computer), I've restarted my computer as well as my device, I've switched wifi network (even used my mobile hotspot!), I've checked my firewall and there isn't anything blocking Spotify (I ...

Casual Listener

I've re-installed the app, logged in and out (both phone and computer), I've restarted my computer as well as my device, I've switched wifi network (even used my mobile hotspot!), I've checked my fir...

Joe

Community Legend

848 Views

2 replies

0 likes

  • 848 Views
  • 2 replies
  • 0 likes

Superuser Contribution Conta Premium não funciona - Premium account doesn't work

Ola, possuo uma conta Premium e estou muito insatisfeita.1- Ao salvar albuns e músicas eles permanecem por pouco tempo no meu telefone. 2- sempre quando vira o mês eu perco TODOS os albuns e músicas que eu salvei previamente, sendo impossível ouvir a...

Newbie

Ola, possuo uma conta Premium e estou muito insatisfeita. 1- Ao salvar albuns e músicas eles permanecem por pouco tempo no meu telefone.  2- sempre quando vira o mês eu perco TODOS os albuns e...

user-removed

Not applicable

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes