Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110502 Views

26 replies

3 likes

  • 110502 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222440 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222440 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579215 Views

79 replies

3 likes

  • 579215 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477068 Views

577 replies

40 likes

Account
Free
  • 477068 Views
  • 577 replies
  • 40 likes

Solved!! Chromecast Audio not appearing on Devices

I want to play my Spotify (Premium) account though my ChromeCast Audio device but it doesn't show up on my devices list. The CCA device is turned on and I have been able to play through my mobile to my CCA but am unable to do so through my laptop. I'...

Casual Listener

I want to play my Spotify (Premium) account though my ChromeCast Audio device but it doesn't show up on my devices list.   The CCA device is turned on and I have been able to play through my m...

ftfoi

Casual Listener

13835 Views

12 replies

0 likes

  • 13835 Views
  • 12 replies
  • 0 likes

Offline Songs "lost"

HiI recently got a problem with my 10gb of offline music. My offline playlists are still in SD card/android / data /Spotify... But don't appear in the app as these anymore! Just from one day to another! Sure I could just delete data of the app and do...

Newbie

Hi I recently got a problem with my 10gb of offline music.   My offline playlists are still in SD card/android / data /Spotify... But don't appear in the app as these anymore! Just from one d...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Wont Play Songs From Playlist

I have 300 saved songs, 100 of my favorites are in their own playlist. However, when I shuffle my saved songs, it never plays any of the 100 songs. I checked my "up next" songs to prove this. Anyone else had this problem?

Casual Listener

I have 300 saved songs, 100 of my favorites are in their own playlist. However, when I shuffle my saved songs, it never plays any of the 100 songs. I checked my "up next" songs to prove this. Anyone ...

coastercrazy637

Casual Listener

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes

Storage not possible - SD card in internal memory parameter

Hello, I would like to store all of my music of my sd card on my phone. But I can't have the small storage menu which I thike is because I configured my sd card in internal memory. I did that so that I can install some of my applications on this card...

Newbie

Hello,   I would like to store all of my music of my sd card on my phone. But I can't have the small storage menu which I thike is because I configured my sd card in internal memory. I did tha...

Joe

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Spotify suddenly stops playing music while in second plan

It just needs to go to another screen which is not of Spotify app and it suddenly stops to play. It plays the song, when I go off to home screen or another app it stops. Spotify keeps opened but not running. I tried around the internet to fix it but ...

Newbie

It just needs to go to another screen which is not of Spotify app and it suddenly stops to play.    It plays the song, when I go off to home screen or another app it stops. Spotify keeps ...

Joe

Community Legend

840 Views

1 replies

0 likes

  • 840 Views
  • 1 replies
  • 0 likes

Where is " new realase from the artists I follow " ?

Hi, I'm a premium mumber and I wonder where is the section for the new release of the artists I follow ?I didn't find it on my android app, the web player from windows either Thanks

Music Fan

Hi,   I'm a premium mumber and I wonder where is the section for the new release of the artists I follow ? I didn't find it on my android app, the web player from windows either   Than...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Songs in queue get replaced by filter results

Whenever I filter a playlist and place a song in queue from there, in addition to the song being queued, the entire play queue gets replaced by the filter results, as if I just started playing a song from the results.

Casual Listener

Whenever I filter a playlist and place a song in queue from there, in addition to the song being queued, the entire play queue gets replaced by the filter results, as if I just started playing a song...

boonhead

Music Fan

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Current queue gets wiped out after 'Add to Up Next' from filtering

Brief description of the issue:If you play all the songs from the library by pressing Shuffle Play, songs are added to the queue. You can affect current queue by using the filter. When you clear the filter everything goes back to normal (current queu...

Music Fan

Brief description of the issue: If you play all the songs from the library by pressing Shuffle Play, songs are added to the queue. You can affect current queue by using the filter. When you clear th...

boonhead

Music Fan

1288 Views

1 replies

1 likes

bug
Mobile
  • 1288 Views
  • 1 replies
  • 1 likes

Rock This Playlist Is Different

I download several playlists to listen to and the "Rock This" playlist if different than the others. It also plays videos and when playing the screen on the phone is the full album art, not album art and player controls as it is on every other list I...

Regular

I download several playlists to listen to and the "Rock This" playlist if different than the others.  It also plays videos and when playing the screen on the phone is the full album art, not alb...

techsponge

Music Fan

845 Views

1 replies

0 likes

  • 845 Views
  • 1 replies
  • 0 likes

Some song not found in offline mode search

Hello, Sometimes when I search for songs that I know the name of I get no results for the song that I'm looking for. But then I go to my playlist and then I see that the song is right there all well and synced. I find this a strange appearance. I hop...

Music Fan

Hello,   Sometimes when I search for songs that I know the name of I get no results for the song that I'm looking for. But then I go to my playlist and then I see that the song is right there ...

438 Views

0 replies

2 likes

  • 438 Views
  • 0 replies
  • 2 likes

Can't download music

Recently whenever a Spotify download is done a message appears and says I can't download in more than 3 devices. Thing is I only use my PC and my android , and I only download songs in this last one.Can someone help me? I'm about to cancel my subscri...

Newbie

Recently whenever a Spotify download is done a message appears and says I can't download in more than 3 devices. Thing is I only use my PC and my android , and I only download songs in this last one....

SpotCreated

Roadie

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Stream keeps jittering, glitching

Hey guys,starting to get pretty **bleep** frustrated here. Ever since the latest update (or something, don't know the origin of the problem but it has persisted for more than a week now) the stream quality has been just bull**bleep**. If I listen on ...

Casual Listener

Hey guys, starting to get pretty **bleep** frustrated here. Ever since the latest update (or something, don't know the origin of the problem but it has persisted for more than a week now) the stre...

marianne_taylor

Newbie

1070 Views

1 replies

0 likes

  • 1070 Views
  • 1 replies
  • 0 likes

Spotify Lock Screen Controls Disappearing

I wasn't sure where to go looking for this issue. I found many hits that relate to my problem in different ways on different devices, but none of those fixes really worked for me. Device: OnePlus One running Cynageon Mod 11s (4.4.4) I don't know if t...

Visitor

I wasn't sure where to go looking for this issue. I found many hits that relate to my problem in different ways on different devices, but none of those fixes really worked for me.    Devi...

JohnTerburg

Regular

1539 Views

1 replies

0 likes

  • 1539 Views
  • 1 replies
  • 0 likes

Solved!! Editing playlists

can i edit my spotify playlists with free version?

Casual Listener

can i edit my spotify playlists with free version?

MrDavo

Gig Goer

1009 Views

4 replies

0 likes

  • 1009 Views
  • 4 replies
  • 0 likes

not a premium and have the same access as your computer when playing music(on phone/tablet).

Ok so I dont know what I did but all I know is I probably broke spotify by accident. If anyone else did this plz speak up also can we fix the bug where spotify crashes and stops the music and no matter what you do to fix it the music wont continue un...

Casual Listener

Ok so I dont know what I did but all I know is I probably broke spotify by accident. If anyone else did this plz speak up also can we fix the bug where spotify crashes and stops the music and no matt...

SpotCreated

Roadie

533 Views

1 replies

0 likes

Help
  • 533 Views
  • 1 replies
  • 0 likes

bye bye spotify

After a month giving spotify a last try i decided to cancel my subscription.why?Because android app is completely terrible, when i want to listen to music in my phone i dont wanna restart the app 6 times in a row because its frozen, when i want to li...

Newbie

After a month giving spotify a last try i decided to cancel my subscription. why? Because android app is completely terrible, when i want to listen to music in my phone i dont wanna restart the app...

MrDavo

Gig Goer

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Can't download more songs

I have enough space in my SD card but Spotify won't let me download more songs. Please help me

Newbie

I have enough space in my SD card but Spotify won't let me download more songs. Please help me

MrDavo

Gig Goer

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
  • 0 likes

(Android) Headset triple click does not go to previous song like most music platforms

On the iOS Spotify app and most Android music players, triple clicking the headset button goes to the previous track. On the Android Spotify app, triple clicking skips two songs forward. This is a very basic feature missing from the Android version o...

Casual Listener

On the iOS Spotify app and most Android music players, triple clicking the headset button goes to the previous track. On the Android Spotify app, triple clicking skips two songs forward.   Thi...

musicamanda

Newbie

6757 Views

1 replies

35 likes

  • 6757 Views
  • 1 replies
  • 35 likes

Playback stutter continuously while playing using mobile data

I looked up and can not find a solution to this. Since yesterday every song I play stutter repeatedly. So far, it does not happen when I play with wifi to my sonos system, only with mobile connection using headphones.I have a samsung S6- I have over ...

Visitor

I looked up and can not find a solution to this. Since yesterday every song I play stutter repeatedly. So far, it does not happen when I play with wifi to my sonos system, only with mobile connection...

614 Views

0 replies

0 likes

  • 614 Views
  • 0 replies
  • 0 likes

Can't play Everything is Alright by TheGloriousSons

the song is no where to be found on my playlist I had it download on, and whenever I search for it, it doesnt show up, but when I look at the artist, it's there, but doesn't play and none of the option buttons show up. what's up with that?

Newbie

the song is no where to be found on my playlist I had it download on, and whenever I search for it, it doesnt show up, but when I look at the artist, it's there, but doesn't play and none of the opti...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes