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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Rarezzz

Visitor

384430 Views

543 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7931 Views

0 replies

7 likes

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App has disapeared

The Spotify app has disapeared drom nu Samsung tv I can t find it in the app store!

Newbie

The Spotify app has disapeared drom nu Samsung tv  I can t find it in the app store!

Joe

Community Legend

328 Views

1 replies

0 likes

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Bluetooth - Playback cuts out, but pressing volume up or down resumes.

DescriptionWhen out running with the phone using offline files through spotify, the playback will cut out. Pressing volume up or volume down immediately resumes play. In discussing with a Jaybird rep, they pointed towards Spotify as the culprit: Live...

Music Fan

Description When out running with the phone using offline files through spotify, the playback will cut out. Pressing volume up or volume down immediately resumes play. In discussing with a Jaybird r...

Shizzawn

Newbie

962 Views

1 replies

1 likes

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Auto Crossfade

Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings.The fading starts super early (around 14 seconds)This is super annoying, because some songs are interrupted in the...

Regular

Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings. The fading starts super early (around 14 seconds) This is su...

jmarkeng

Newbie

1418 Views

4 replies

2 likes

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Delete locally stored files from Spotify

I accidentally imported music stored on my Android phone into spotify and now I can't get rid of it, short of deleting albums 1 by 1 (i've got thousands). How do I get spotify not to import local files? I've deleted the cache and uninstalled the enti...

Newbie

I accidentally imported music stored on my Android phone into spotify and now I can't get rid of it, short of deleting albums 1 by 1 (i've got thousands).   How do I get spotify not to import ...

388 Views

0 replies

0 likes

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Import your Music

Can someone explain me why I cannot import my own songs to the spotify anymore? I had some problems with my account and I had to create another one. When I reinstalled the app and put the new account (a premium one) the "import your music" just disap...

Newbie

Can someone explain me why I cannot import my own songs to the spotify anymore? I had some problems with my account and I had to create another one. When I reinstalled the app and put the new account...

Joe

Community Legend

719 Views

2 replies

0 likes

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Deleting music off of my playlist

I am unable to figure out how to delete songs from my playlist off of my android (or mac). I've clicked on all the possible "three dots" and "lines" from all the different views of the playlist and the now playing. I cannot figure it out. Please help...

Casual Listener

I am unable to figure out how to delete songs from my playlist off of my android (or mac). I've clicked on all the possible "three dots" and "lines" from all the different views of the playlist and t...

jhwong1

Casual Listener

1137 Views

2 replies

0 likes

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Android app does not respect metered WiFi networks

Hi, There's a technical problem with your Android app. It's actually not a bug, but rather a mistake in its implementation. In Android, you're able to set certain WiFi networks as "metered" or "restricted", so that apps that can do heavy downloads ov...

Music Fan

Hi,   There's a technical problem with your Android app. It's actually not a bug, but rather a mistake in its implementation.   In Android, you're able to set certain WiFi networks as "...

2854 Views

0 replies

60 likes

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Solved!! STILL won't save to SD card

I couldn't save my downloads to the micro SD card, and I used the solution that was offered on the help blog, about deleting the cache and the Spotify folder from my phones internal storage, then uninstalling the app.I tried that and it worked fine, ...

Newbie

I couldn't save my downloads to the micro SD card, and I used the solution that was offered on the help blog, about deleting the cache and the Spotify folder from my phones internal storage, then uni...

TechManiac

Gig Goer

1498 Views

1 replies

0 likes

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Superuser Contribution Error reproduccion Offline

Intento descargar musica desde mi cuenta premium, todo anda bien y el icono de descarga se encuentra en verde, pero al momento de reproducir algunas canciones en especifico se pausa el tema en un tiempo determinado.

Newbie

Intento descargar musica desde mi cuenta premium, todo anda bien y el icono de descarga se encuentra en verde, pero al momento de reproducir algunas canciones en especifico se pausa el tema en un tie...

Zoiliux

Newbie

557 Views

2 replies

0 likes

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Solved!! No funciona.

Spotify no me funciona en mi S4 mini, sale "Spotify se detuvo " cuando antes me funcionaba perfectamente. Les agradezco su ayuda.

Casual Listener

Spotify no me funciona en mi S4 mini, sale "Spotify se detuvo " cuando antes me funcionaba perfectamente. Les agradezco su ayuda.

Avichucho1

Casual Listener

4413 Views

3 replies

0 likes

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How do I move my music to a new device

I got a new phone and want to transfer all my music but I can't figure it out... help please!!!

Casual Listener

I got a new phone and want to transfer all my music but I can't figure it out... help please!!!

Jo1013

Casual Listener

14148 Views

4 replies

1 likes

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Desktop Controls On Samsung Galaxy 7

A month or two ago I was able to skip songs as many times as I want, go backwards to previously played tracks, and skip forward in the song about 10 seconds or whichever length I wanted. My account was still a free account, ads still showed advertisi...

Newbie

A month or two ago I was able to skip songs as many times as I want, go backwards to previously played tracks, and skip forward in the song about 10 seconds or whichever length I wanted. My acco...

301 Views

0 replies

0 likes

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Playlist

I wanted to add a song in my playlist a few days ago, but when I tried to I couldn't because my playlist is gone. I have my other playlists except that specific one (which is the one I usually listen to music in). I searched it up in the app and it c...

Newbie

I wanted to add a song in my playlist a few days ago, but when I tried to I couldn't because my playlist is gone. I have my other playlists except that specific one (which is the one I usually listen...

Joe

Community Legend

376 Views

1 replies

0 likes

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Song amount is different on phone and desktop

Hi,Today I noticed that my desktop app was displaying another amount of songs then my Android app in the same playlist? Any idea why Android playlist has more songs?Thanks!

Newbie

Hi, Today I noticed that my desktop app was displaying another amount of songs then my Android app in the same playlist? Any idea why Android playlist has more songs? Thanks!

247 Views

0 replies

0 likes

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Equalizer on LG G5

Hello! I had a Nexus 5 for two years, and I used Spotify equalizer without a problem. But when I switched to a new LG G5, the Eq. option from the config menu vanished. I've contacted LG, they gave me the best answer possible: use the included Music a...

Casual Listener

Hello!   I had a Nexus 5 for two years, and I used Spotify equalizer without a problem. But when I switched to a new LG G5, the Eq. option from the config menu vanished. I've contacted LG, the...

bumbee808

Newbie

8683 Views

5 replies

0 likes

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Samsun J7(2016)

After upgradig app only send that it could not open.

Newbie

After upgradig app only send that it could not open.

288 Views

0 replies

0 likes

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Para qué sirve el botón "Descargar/Descargadas" en Canciones

En el móbil tengo unas cuantas canciones​ guardadas en "Canciones". Las primeras que me guardé se descargaron automáticamente y salen con la flechita verde, pero las que voy guardando ahora tienen un problema, primero se descargan y sale la flechita ...

Casual Listener

En el móbil tengo unas cuantas canciones​ guardadas en "Canciones". Las primeras que me guardé se descargaron automáticamente y salen con la flechita verde, pero las que voy guardando ahora tienen un...

1628 Views

0 replies

0 likes

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Can't Download Songs in Any of My Playlists or Albums

Hi. Can someone please help me? I can't seem to download songs in any of my playlists or albums. When I add a song in a playlist or when I add an entire album, they do not automatically download the way they did before. (The download button is turned...

Casual Listener

Hi. Can someone please help me? I can't seem to download songs in any of my playlists or albums. When I add a song in a playlist or when I add an entire album, they do not automatically download the ...

337 Views

0 replies

0 likes

Download mode doesn't work
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Problems with playing music on Samsung phones

Hello,I have problem with playing music on my Samsung Galaxy S6. I have premium version.So the problem is that I plug my headphones start playin music, my playlist automatically and shuffled. Then I shut down phone. For a while it plays and then I mo...

Newbie

Hello, I have problem with playing music on my Samsung Galaxy S6. I have premium version. So the problem is that I plug my headphones start playin music, my playlist  automatically and shuffle...

319 Views

0 replies

0 likes

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Spotify fecha quando se fecha os aplicativos ativos

Quando o Spotify está funcionando, sempre que fecho os aplicativos ativos o mesmo também fecha.Percebi essa diferença pq vim do GooglePlay e lá mesmo fechando os aplicativos ativos as músicas não desligavam. É possível ele não interromper as músicas ...

Newbie

Quando o Spotify está funcionando, sempre que fecho os aplicativos ativos o mesmo também fecha. Percebi essa diferença pq vim do GooglePlay e lá mesmo fechando os aplicativos ativos as músicas não d...

1455 Views

0 replies

0 likes

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