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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 39957 Views
  • 65 replies
  • 25 likes
  • 39957 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876511 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876511 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26091 Views
  • 4 replies
  • 0 likes
  • 26091 Views
  • 4 replies
  • 0 likes

Solved!! Músicas Salvas

Pela segunda vez, tanto minhas músicas quanto as músicas já baixadas somem repentinamente do meu dispositivo, e algumas outras que deixo salvas desaparecem e sempre tenho de procura-las novamente. O que pode estar acontecendo? Não é problema com o ce...

  • Casual Listener
  • Pela segunda vez, tanto minhas músicas quanto as músicas já baixadas somem repentinamente do meu dispositivo, e algumas outras que deixo salvas desaparecem e sempre tenho de procura-las novamente. O ...
  • kaiquesavio
  • Casual Listener
  • 643 Views
  • 3 replies
  • 1 likes
  • 643 Views
  • 3 replies
  • 1 likes

Smartwatch S3 classic

Hello Comunity,I have a Problem With my Spotify App on my New Samsung Gear S3 classic. I have connected my Spotify Account With Facebook Account. When I log in With my Facebook always comes a Error "log in failed". I don't know why.Thank You for your...

  • Newbie
  • Hello Comunity, I have a Problem With my Spotify App on my New Samsung Gear S3 classic. I have connected my Spotify Account With Facebook Account. When I log in With my Facebook always comes a Err...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Performance issue (with spotify)

Spotify was getting slow on my device including:-Pauses in musicLong load times with the green circle and blank screenNot responding i.e I press pause or change track and it take 20 seconds or more to respondI tried uninstall and reinstall...deleting...

  • Casual Listener
  • Spotify was getting slow on my device including:- Pauses in music Long load times with the green circle and blank screen Not responding i.e I press pause or change track and it take 20 seconds or ...
  • 525 Views
  • 0 replies
  • 5 likes
  • 525 Views
  • 0 replies
  • 5 likes

how to get your account un disabled??

how do I get my account undisabled because it got disabled for no reason

  • Casual Listener
  • how do I get my account undisabled because it got disabled for no reason
  • straightbender
  • Casual Listener
  • 378 Views
  • 3 replies
  • 0 likes
  • 378 Views
  • 3 replies
  • 0 likes

Solved!! Sorting Playlist

Hi, I hope somebody can help me. I currently have a few playlist available. Every time I add a new song to the playlist, it goes to the bottom. How do I re-arrange the song to my wish? My playlist sorting options is set to Custom. Hope to hear from t...

  • Casual Listener
  • Hi,   I hope somebody can help me. I currently have a few playlist available. Every time I add a new song to the playlist, it goes to the bottom. How do I re-arrange the song to my wish? My pl...
  • Holy_serafim
  • Newbie
  • 928 Views
  • 4 replies
  • 1 likes
  • 928 Views
  • 4 replies
  • 1 likes

Not opening

I downloaded the app yesterday and I can't get it to open not even once. It keeps force closing .

  • Casual Listener
  • I downloaded the app yesterday and I can't get it to open not even once. It keeps force closing .
  • Joe
  • Community Legend
  • 359 Views
  • 5 replies
  • 0 likes
  • 359 Views
  • 5 replies
  • 0 likes

Subscribed, but not getting Premium?

So I can download music, but I still have limited skips and cannot add to que or skip back, all things I used to be able to do, but I had monetary issues, renewed my subscription when I could, and now when i try to do these things it gets to force me...

  • Newbie
  • So I can download music, but I still have limited skips and cannot add to que or skip back, all things I used to be able to do, but I had monetary issues, renewed my subscription when I could, and no...
  • Joe
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Premature download limit reached

I've searched through the boards and haven't found an answer. I am getting the downlad limit error at 272 songs with a 3,333 limit. Yes, I have storage room on my SD. Any help appreciated.

  • Newbie
  • I've searched through the boards and haven't found an answer. I am getting the downlad limit error at 272 songs with a 3,333 limit. Yes, I have storage room on my SD. Any help appreciated.
  • Joe
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! Stuck in offline mode

My Android phone got stuck in Offline mode for few days. Changing WiFi, reseting phone, loging out and back in didn't help. I tried to reinstall application and then it let me login and download list of playlists and songs and again says it is in off...

  • Casual Listener
  • My Android phone got stuck in Offline mode for few days. Changing WiFi, reseting phone, loging out and back in didn't help. I tried to reinstall application and then it let me login and download list...
  • Joe
  • Community Legend
  • 36307 Views
  • 3 replies
  • 0 likes
  • 36307 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium SD Card

I have an sd card in my phone and after i reinstalled spotify it showed up and everything worked fine but after i downloaded a few songs suddenly it stopped downloading and in the settings there was no storage option anymore so i can't choose my sd c...

  • Casual Listener
  • I have an sd card in my phone and after i reinstalled spotify it showed up and everything worked fine but after i downloaded a few songs suddenly it stopped downloading and in the settings there was ...
  • simon_rumpl
  • Casual Listener
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Slow download for offline on android.

I have needed to re-download my offline playlists and albums. This is very slow. I have 1400 tracks and it's taken overnight to do 400. I'm on good wifi and top spec sd card. Extreme quality is on and volume levelling is on too.Any solution to speed ...

  • Casual Listener
  • I have needed to re-download my offline playlists and albums. This is very slow. I have 1400 tracks and it's taken overnight to do 400. I'm on good wifi and top spec sd card. Extreme quality is on an...
  • Silverseagul
  • Casual Listener
  • 668 Views
  • 1 replies
  • 2 likes
  • 668 Views
  • 1 replies
  • 2 likes

phone restarts after opening spotify

I have a samsung galaxy s7 and when i open my sportify every time the entire phone is restarting. this is only with spotify. any idea how i can fix this?

  • Casual Listener
  • I have a samsung galaxy s7 and when i open my sportify every time the entire phone is restarting. this is only with spotify. any idea how i can fix this? 
  • Joe
  • Community Legend
  • 472 Views
  • 3 replies
  • 0 likes
  • 472 Views
  • 3 replies
  • 0 likes

Downloaded music disappears

Hi all,Recently I have this issue that downloaded albums all of a sudden become not downloaded again. Very annoying !I have a galaxy s5mini with an sd card, the card is set to contain all the spotify data.Anybody with the same problem ?ThanksHans

  • Newbie
  • Hi all, Recently I have this issue that downloaded albums all of a sudden become not downloaded again. Very annoying ! I have a galaxy s5mini with an sd card, the card is set to contain all the spo...
  • Joe
  • Community Legend
  • 240 Views
  • 2 replies
  • 0 likes
  • 240 Views
  • 2 replies
  • 0 likes

Solved!! Re-downloading songs automatically

This is the 3rd year of this issue. I've had a Sony/iPhone/Samsung and OnePlus 3 in this timeframe and the issue is the same accross all of them.No matter what I do, Spotify downloads 3.6 GBs of music automatically even though I've switched it off an...

  • Casual Listener
  • This is the 3rd year of this issue. I've had a Sony/iPhone/Samsung and OnePlus 3 in this timeframe and the issue is the same accross all of them. No matter what I do, Spotify downloads 3.6 GBs of mu...
  • tetsuohiryu
  • Gig Goer
  • 610 Views
  • 1 replies
  • 0 likes
  • 610 Views
  • 1 replies
  • 0 likes

No External Devices Refresh

With my Spotify on Android the external devices don't automatically refresh - if I leave my house and then come back none of my devices show up until I restart Spotify.

  • Newbie
  • With my Spotify on Android the external devices don't automatically refresh - if I leave my house and then come back none of my devices show up until I restart Spotify.
  • 475 Views
  • 0 replies
  • 0 likes
  • 475 Views
  • 0 replies
  • 0 likes

Solved!! Premium not working

I paid for premium and am not getting any of the perks other than being able to download. Its been like this for a few days and I've tried many ways to fix it including logging out and re-installing the app. Don't know where to go from here but any h...

  • Casual Listener
  • I paid for premium and am not getting any of the perks other than being able to download. Its been like this for a few days and I've tried many ways to fix it including logging out and re-installing ...
  • josephreese1
  • Casual Listener
  • 679 Views
  • 3 replies
  • 0 likes
  • 679 Views
  • 3 replies
  • 0 likes

Trouble Connecting on Wifi

Hello! I am running Spotify on my Android device (OnePlus 3) and I am using Lollipop. Over the last few days, I have been unable to connect to Spotify through WiFi on my phone. When I connect to WiFi, Spotify gives me an error saying there is 'No Int...

  • Casual Listener
  • Hello! I am running Spotify on my Android device (OnePlus 3) and I am using Lollipop. Over the last few days, I have been unable to connect to Spotify through WiFi on my phone. When I connect to WiFi...
  • Joe
  • Community Legend
  • 475 Views
  • 3 replies
  • 0 likes
  • 475 Views
  • 3 replies
  • 0 likes

change of sequence in personal playlists

Hello,I can not believe it, is it true that it is not possible to change the sequence of songs on Android devices (App)???I mean every music player you can download for free is able to do it!It must be possible as it is mandatory to have it for my op...

  • Newbie
  • Hello, I can not believe it, is it true that it is not possible to change the sequence of songs on Android devices (App)??? I mean every music player you can download for free is able to do it! It...
  • Joe
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Not working

I downloaded Spotify onto my phone yesterday and it has not wanted to open not even once. It keeps force stopping and closing .

  • Casual Listener
  • I downloaded Spotify onto my phone yesterday and it has not wanted to open not even once. It keeps force stopping and closing .
  • Joe
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Solved!! Music stops after 1,5 song

I have a Samsung Galaxy A3 and the latest version of Spotify. Ever since a couple weeks Spotify closes itself after 1,5 song which is to say the least frustrating. I have done a clean reinstall, emptied cache, gone in offline mode and back and am sti...

  • Casual Listener
  • I have a Samsung Galaxy A3 and the latest version of Spotify. Ever since a couple weeks Spotify closes itself after 1,5 song which is to say the least frustrating.   I have done a clean reinst...
  • Joe
  • Community Legend
  • 840 Views
  • 4 replies
  • 0 likes
  • 840 Views
  • 4 replies
  • 0 likes