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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110911 Views

26 replies

3 likes

  • 110911 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223295 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223295 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580339 Views

79 replies

3 likes

  • 580339 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477852 Views

577 replies

40 likes

Account
Free
  • 477852 Views
  • 577 replies
  • 40 likes

Superuser Contribution Using data to play downloaded songs.

So i have a custom playlist, I've downloaded the songs on it. I've turned off 'download using cellular' but when I listen to it, it's still using data... Why? And how do i stop it?

Newbie

So i have a custom playlist, I've downloaded the songs on it. I've turned off 'download using cellular' but when I listen to it, it's still using data... Why? And how do i stop it?

RodrigoPalma

Roadie

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Add Music

I can't add any music to my list after a little update what can I do? Buttons are disable to me...

Casual Listener

I can't add any music to my list after a little update what can I do? Buttons are disable to me...

superk1976

Casual Listener

1432 Views

7 replies

0 likes

  • 1432 Views
  • 7 replies
  • 0 likes

Superuser Contribution had downloads; now gone

I downloaded several playlists to my Galaxy s7. I was able to play those playlists to the audio system in my new car. But, a few days later, I tried again and on the phone, none of the playlists had the downloaded arrow. I did upgrade the phone last ...

Regular

I downloaded several playlists to my Galaxy s7.  I was able to play those playlists to the audio system in my new car.  But, a few days later, I tried again and on the phone, none of the p...

RodrigoPalma

Roadie

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Muisc stops

I want to know why my music stops playing automatically on my S8? It'll be playing and just stop for no reason! Then there's the problem when I do want to stop playing, I close the app and it automatically opens a few mins later, doesn't play but I c...

Newbie

I want to know why my music stops playing automatically on my S8? It'll be playing and just stop for no reason! Then there's the problem when I do want to stop playing, I close the app and it automat...

RodrigoPalma

Roadie

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Larger album art for samsung

Whenever i play my songs from spotify, the album art only comes out as a small picture rather than across the full screen. I am using a samsung. For iphone users, all the album arts are fully occupying the screen.

Newbie

Whenever i play my songs from spotify, the album art only comes out as a small picture rather than across the full screen. I am using a samsung. For iphone users, all the album arts are fully occupyi...

RodrigoPalma

Roadie

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing storage option lg g5

Im having trouble getting the sd storage option to show up ive cleared me cache uninstalled the app and deleted it offmy internal memory but cant delete anything on my sd can anyone help?

Newbie

Im having trouble getting the sd storage option to show up ive cleared me cache uninstalled the app and deleted it offmy internal memory but cant delete anything on my sd can anyone help?

RodrigoPalma

Roadie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema con premiun

Favor chicos ingreso a mi cuenta y me dice que debo pagar nuevamente, favor ayuda

Newbie

Favor chicos ingreso a mi cuenta y me dice que debo pagar nuevamente, favor ayuda

RodrigoPalma

Roadie

513 Views

2 replies

0 likes

  • 513 Views
  • 2 replies
  • 0 likes

Superuser Contribution En Android el presionar una canción se interrumpe el queue

Buen día, Muchas veces otras personas que no están familizarizada con la aplicación intentan poner música e instintivamente cuando encuentran la canción la presionan en pantalla, interrumpiendo y borrando la cola actual, es posible personalizar que o...

Newbie

Buen día,  Muchas veces otras personas que no están familizarizada con la aplicación intentan poner música e instintivamente cuando encuentran la canción la presionan en pantalla, interrumpiend...

RodrigoPalma

Roadie

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution deje de ser premium

Hola, perdonen mi pregunta, pero era premium y cerre mi sesion en mi celular por descuido. Y cuando volvi a abrirla deje de ser premium y tengo el temor de volver a poner mi numero de tarjeta y que me duplique el cobro. Si alguien sabe o lo paso lo m...

Visitor

Hola, perdonen mi pregunta, pero era premium y cerre mi sesion en mi celular por descuido. Y cuando volvi a abrirla deje de ser premium y tengo el temor de volver a poner mi numero de tarjeta y que m...

RodrigoPalma

Roadie

626 Views

2 replies

0 likes

  • 626 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not working

Hi i have asus zenfone max zc550kl. This mobile should have 2GB RAM. When i download spotify to my mobile i click on open and app is not working it show me message: Application is not responding. Can you help me? Thank for answer

Newbie

Hi i have asus zenfone max zc550kl. This mobile should have 2GB RAM. When i download spotify to my mobile i click on open and app is not working it show me message: Application is not responding. Can...

RodrigoPalma

Roadie

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution pas de connection possible avec ma tablette android et pourtant elle est bien connectée à ma bbox

J'utilise principalement spotify sur ma tablette sans souci. Depuis 2 jours Spotify me dit que je ne suis pas connecté et donc je n'ai pas accès avec la tablette... Pourtant j'ai bien accès sur mon PC et sur mon smartphone.... Que se passe-t-il ?

Newbie

J'utilise principalement spotify sur ma tablette sans souci. Depuis 2 jours Spotify me dit que je ne suis pas connecté et donc je n'ai pas accès avec la tablette... Pourtant j'ai bien accès sur mon P...

RodrigoPalma

Roadie

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not working in Turkey????

So Im from the UK and I have spotify premium however I am unable to access anything whilst in turkey and its very frustrating... to the point where youtube ads are now apart of my life.Ive read that spofity should work here and i have a friend here f...

Newbie

So Im from the UK and I have spotify premium however I am unable to access anything whilst in turkey and its very frustrating... to the point where youtube ads are now apart of my life. Ive read t...

RodrigoPalma

Roadie

1889 Views

1 replies

0 likes

  • 1889 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium download issues

So I don't know if it started when I updated the app or not, I had all the music at the time downloaded, the update finished, and I had to re-download everything. Updated it again since then and again, had to re-download the music. Ever since then be...

Newbie

So I don't know if it started when I updated the app or not, I had all the music at the time downloaded, the update finished, and I had to re-download everything. Updated it again since then and agai...

RodrigoPalma

Roadie

1498 Views

1 replies

0 likes

  • 1498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scaricare con dati

Ultimamente non mi è più possibile scaricare brani con i miei datiIl download brani funziona solo in modalità Wi-FiCome risolvere questo problema?

Newbie

Ultimamente non mi è più possibile scaricare brani con i miei dati Il download brani funziona solo in modalità Wi-Fi Come risolvere questo problema?

RodrigoPalma

Roadie

1316 Views

1 replies

0 likes

  • 1316 Views
  • 1 replies
  • 0 likes

Superuser Contribution BMW Mini Android - Not Working

Hey, first post so not sure if doing it right. I have a brand new mini cooper SD - I want spotify but won't commit to a Apple Device just so it works with my car. Does anybody have any clue when it will work or any tips in getting it to work? It's a ...

Newbie

Hey, first post so not sure if doing it right.    I have a brand new mini cooper SD - I want spotify but won't commit to a Apple Device just so it works with my car.  Does anybody...

RodrigoPalma

Roadie

2270 Views

1 replies

0 likes

  • 2270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs downloading to my device

HiI've set it to download the songs to my sd card but it still seems to be downloading to my device. How do I stop this?ThanksAlice

Newbie

Hi I've set it to download the songs to my sd card but it still seems to be downloading to my device. How do I stop this? Thanks Alice

RodrigoPalma

Roadie

1125 Views

1 replies

0 likes

  • 1125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone shuts down

My android phone (Samsung Galaxy s 7) is shutting down everytime I start spotify, after the newest update. I've rebooted my whole phone, but I still get the same problem.

Newbie

My android phone (Samsung Galaxy s 7) is shutting down everytime I start spotify, after the newest update. I've rebooted my whole phone, but I still get the same problem. 

RodrigoPalma

Roadie

650 Views

2 replies

1 likes

  • 650 Views
  • 2 replies
  • 1 likes

Superuser Contribution Songs without image

Hi.my problem is the next:I use Spotify in offline mode and some songs that are stored in my playlist do not show the image.I deleted the application data and it still does not work, I think it is due to an error in the app.please help me

Newbie

Hi. my problem is the next: I use Spotify in offline mode and some songs that are stored in my playlist do not show the image. I deleted the application data and it still does not work, I think it...

RodrigoPalma

Roadie

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Volume changes automatically on LG G5

Dear community,I'm using Spotify for years now in the Premium version, but never had this issue before.When I'm playing music on my LG G5 via Spotify, the music is at a normal volume level, but after some seconds it becomes more quiet, as if I would ...

Newbie

Dear community, I'm using Spotify for years now in the Premium version, but never had this issue before. When I'm playing music on my LG G5 via Spotify, the music is at a normal volume level, but...

Roelo1

Newbie

1037 Views

2 replies

1 likes

  • 1037 Views
  • 2 replies
  • 1 likes

Spotify's Volume is Too Low on Android; all other music apps are fine.

I've been having a problem recently with Spotify's output volume being too low. Here's what I've done so far.Cleared Android's cache partition.Uninstalled/reinstalled the Spotify App.Performed a factory reset of my device.My current Android version i...

Newbie

I've been having a problem recently with Spotify's output volume being too low. Here's what I've done so far. Cleared Android's cache partition. Uninstalled/reinstalled the Spotify App. Performe...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes