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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7034 Views

0 replies

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Superuser Contribution Premium - Downloaded track disappear after turning smartphone back on

Hi Community, i have problems with my premium account for nearly a week now.Problem: Downloaded tracks disappear.... First I thought that they randomly disappear, but after some testing I think, that they in most cases disappear, after i turned off m...

Casual Listener

Hi Community,   i have problems with my premium account for nearly a week now. Problem: Downloaded tracks disappear....   First I thought that they randomly disappear, but after some t...

Peterpan710

Casual Listener

403 Views

2 replies

0 likes

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Superuser Contribution Listening Activity

Hi, I have a OnePlus Two and my listening activities don't show on the friend feed of my friends when I listen on my phone. How can I change this so my friends see what I'm listening to when they're looking at their Spotify friend feed? Thanks!

Newbie

Hi, I have a OnePlus Two and my listening activities don't show on the friend feed of my friends when I listen on my phone. How can I change this so my friends see what I'm listening to when they're ...

user-removed

Not applicable

2135 Views

1 replies

0 likes

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Can't find music on sd card

I've set my downloaded music to save to my sd card in my S8+ but on opening the files I can't find it. Where is it?

Newbie

I've set my downloaded music to save to my sd card in my S8+ but on opening the files I can't find it. Where is it?

Joe

Community Legend

820 Views

1 replies

0 likes

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Albums do not play in order on Android Auto

Been seeing an issue with android auto and spotify. I'm running android 7.0, android auto 2.3.716604, spotify 8.4.4.810. I have spotify premium. My issue exists regardless if I am in my car or not, it is whenever I run things through android auto(eit...

Newbie

Been seeing an issue with android auto and spotify.  I'm running android 7.0, android auto 2.3.716604, spotify 8.4.4.810.   I have spotify premium.  My issue exists regardless if I am ...

flcknzwrg

Newbie

1766 Views

7 replies

8 likes

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Superuser Contribution No Storage Option

I have external storage SD Card. Within the settings of Spotify, no storage option appears.

Newbie

I have external storage SD Card.  Within the settings of Spotify, no storage option appears.

user-removed

Not applicable

559 Views

2 replies

1 likes

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Solved!! Spotify spinning green wheel (slow responding) on Samsung S7 Edge (Android v7)

Is anyone experiencing this same issue?Running Spotify on my Samsung S7 edge (running nougat) is the majority of the time a painful experience. Whenever I try to browse, search or go to playlists or albums I get the green spinning wheel which can tak...

Casual Listener

Is anyone experiencing this same issue? Running Spotify on my Samsung S7 edge (running nougat) is the majority of the time a painful experience.  Whenever I try to browse, search or go to playl...

richo99

Casual Listener

5811 Views

1 replies

3 likes

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NeverEnding advertisement when casting to Chromecast

I am using an Android device to cast to my Chromecast, and whenever I do that a never ending advertisement shows up and I can't get rid of it. I have rebooted the Chromecast, restarted my phone, and uninstalled and reinstalled Spotify on to my phone....

Newbie

I am using an Android device to cast to my Chromecast, and whenever I do that a never ending advertisement shows up and I can't get rid of it. I have rebooted the Chromecast, restarted my phone, and ...

441 Views

0 replies

0 likes

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Superuser Contribution Configuration problems

When I stop using another phone resource, like, calls or allarm, the last music I was listening starts without my request.I don't know what happened or how to fix it.Could someone help me?

Casual Listener

When I stop using another phone resource, like, calls or allarm, the last music I was listening starts without my request. I don't know what happened or how to fix it. Could someone help me?

Joe

Community Legend

442 Views

2 replies

0 likes

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Superuser Contribution Both buttons in notification bar skip forward

Hello,When hearing a podcast you have the possibility to skip back or forward 15 seconds. In the opened app it works fine. But if I do it in the dragged down notifications bar instead, both buttons will skip 15 seconds forward. Is this a known proble...

Newbie

Hello, When hearing a podcast you have the possibility to skip back or forward 15 seconds. In the opened app it works fine. But if I do it in the dragged down notifications bar instead, both buttons...

BlaineEXE

Casual Listener

712 Views

2 replies

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Solved!! Problems with local songs

Put a local song into my spotify playlist (.mp3 file) but afterwards renamed the file. Now in spotify I have an empty song and when I go to remove it I am presented with no options. To try remove this I cleared all spotify data and now return and fin...

Regular

Put a local song into my spotify playlist (.mp3 file) but afterwards renamed the file. Now in spotify I have an empty song and when I go to remove it I am presented with no options. To try remove thi...

Joe

Community Legend

1236 Views

9 replies

0 likes

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Songs

As I opened today my music>songs I was surprised to not find any of my songs there (probably more than 300, saved over the years). Everything was on place (playlists, recently played, etc.) and only the songs were strangely vanished! Any advice?

Newbie

As I opened today my music>songs I was surprised to not find any of my songs there (probably more than 300, saved over the years). Everything was on place (playlists, recently played, etc.) and on...

Brammetje

Regular

392 Views

1 replies

0 likes

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Superuser Contribution Spotify ist trotz Internetverbindung offline

Leider kann ich trotz meines Premium Accounts keine neuen Lieder mehr suchen, da mir seit 2 Tagen angezeigt wird das Spotofy offline ist, obwohl ich immer eine Internetverbindung habe. Ich habe ein Smartphone Handy. Bitte beheben

Newbie

Leider kann ich trotz meines Premium Accounts keine neuen Lieder mehr suchen, da mir seit 2 Tagen angezeigt wird das Spotofy offline ist, obwohl ich immer eine Internetverbindung habe. Ich habe ein S...

Alex

Spotify Legend

232280 Views

12 replies

42 likes

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Next Song Button not working properly on Lock Screen

Hi!I've recently upgraded my cell phone to a Huawei P10 lite, and it's driving me nuts. Whenever the phone is in the lock screen and Spotify is running, the controls show up as normal. Play/pause button works. Previous song button works. But when I p...

Casual Listener

Hi! I've recently upgraded my cell phone to a Huawei P10 lite, and it's driving me nuts. Whenever the phone is in the lock screen and Spotify is running, the controls show up as normal. Play/pause...

D3L7A3

Casual Listener

1503 Views

2 replies

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Superuser Contribution Missing playlist on new android

I bought a new android and when I log in there is no history. Accounts looks like I just started with no playlist. I look I to my account and can see my premium account is active so I know I have the correct account. I looked into restoring playlist ...

Newbie

I bought a new android and when I log in there is no history. Accounts looks like I just started with no playlist. I look I to my account and can see my premium account is active so I know I have the...

Maria_B

Moderator

292 Views

1 replies

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unable to stream over other apps

until today, ive been able to listening to music while using other apps on my mobile. now, it will not work, and it will stop streaming until I open the Spotify app again.

Newbie

until today, ive been able to listening to music while using other apps on my mobile. now, it will not work, and it will stop streaming until I open the Spotify app again.

Joe

Community Legend

205 Views

1 replies

0 likes

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Sound fluctuating

When I use Spotify on my Samsung S8 through bluetooth in my car, the sound fluctuates slightly up and down - primarily noticeable when listening to podcasts. It's just plain annoying! Thought it was an equalizer problem, so I tried to see if I could ...

Newbie

When I use Spotify on my Samsung S8 through bluetooth in my car, the sound fluctuates slightly up and down - primarily noticeable when listening to podcasts. It's just plain annoying! Thought it was ...

Joe

Community Legend

372 Views

1 replies

0 likes

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Superuser Contribution How to change music on Android via voice control?

I pretty much just use spotify on my phone for when I'm driving.Since my car doesn't have support for voice control, I can only rely on Spotify.So, in order to avoid me getting to change the music on my phone everytime...How can I change the music, p...

Regular

I pretty much just use spotify on my phone for when I'm driving. Since my car doesn't have support for voice control, I can only rely on Spotify. So, in order to avoid me getting to change the musi...

user-removed

Not applicable

4892 Views

1 replies

0 likes

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crashes when logging in

hi, for the last 2 months everytime i try to log in on my device it says logging in then immediatly closes. has anyone had this issue?

Casual Listener

hi,   for the last 2 months everytime i try to log in on my device it says logging in then immediatly closes. has anyone had this issue?

Bittencourt

Spotify Star

431 Views

4 replies

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CANT PLAY MUSIC OFFLINE, I HAVE PREMIUM

I cant play MUSIC Offline even tho i have premium, this started last nightHowever i still can listen yo music but just online, they downloaded songs doesnt play Offline. Hope you can help me out

Casual Listener

I cant play MUSIC Offline even tho i have premium, this started last night However i still can listen yo music but just online, they downloaded songs doesnt play Offline. Hope you can help me out

Joe

Community Legend

284 Views

1 replies

0 likes

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Deleting the songs

How can i delete the songs more than one?I mean multipl choising.

Visitor

How can i delete the songs more than one?I mean multipl choising.

shere92

Gig Goer

299 Views

2 replies

0 likes

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