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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195164 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195164 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536590 Views

78 replies

3 likes

  • 536590 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440695 Views

565 replies

37 likes

Account
Free
  • 440695 Views
  • 565 replies
  • 37 likes

Solved!! Why do local files not sync, and why do they not even show up on mobile in the list?

I created a Japanese iTunes account, and legitimately purchased some tracks I was keen on listening to. Easy! Getting Spotify to play nice however, has been anything but. So I added my tracks to a playlist, and set it to download. I hook my Nexus 6P ...

Casual Listener

I created a Japanese iTunes account, and legitimately purchased some tracks I was keen on listening to. Easy! Getting Spotify to play nice however, has been anything but.   So I added my track...

EvilChookie

Casual Listener

1430 Views

2 replies

0 likes

  • 1430 Views
  • 2 replies
  • 0 likes

Superuser Contribution Porque el buscador no "busca"

No puedo buscar canciónes en el buscador , y cuando le pongo en shuffle a una playlist no reproduce y le doy saltar y salta la canción y salta mas y no reproduce. Esta raro.

Casual Listener

No puedo buscar canciónes en el buscador , y cuando le pongo en shuffle a una playlist no reproduce y le doy saltar y salta la canción y salta mas y no reproduce. Esta raro.

Aedd

Newbie

37788 Views

6 replies

0 likes

  • 37788 Views
  • 6 replies
  • 0 likes

Solved!! How do I see what time/date a Playlist was last updated?

Hi there, I'd like to figure out when a Playlist was last updated. I see Spotify downloading songs ever so often when I'm in my wifi and I reckon it's for the Playlists I'm following. But how do I know WHICH one exactly it is currently updating? Or i...

Casual Listener

Hi there,    I'd like to figure out when a Playlist was last updated. I see Spotify downloading songs ever so often when I'm in my wifi and I reckon it's for the Playlists I'm following. ...

reavcn

Newbie

41325 Views

2 replies

0 likes

  • 41325 Views
  • 2 replies
  • 0 likes

Spotify premium for family

Hey !I have a problem. My father has spotify family, and add my count. I can downlaod music, choose witch i listen, but i haven't Spotify Premium. There is the message saying me to buy it.What can i do ?

Visitor

Hey ! I have a problem. My father has spotify family, and add my count. I can downlaod music, choose witch i listen, but i haven't Spotify Premium. There is the message saying me to buy it. What ca...

user-removed

Not applicable

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes

Can't log in from my Android.

Trying to log in on my Android. Says "You are currentlyl set to offline. Please go online to connect to spotify." When I click Connect, the same winddow pops up. And yes, my phone is definetly online. Thanks for any help!

Newbie

Trying to log in on my Android. Says "You are currentlyl set to offline. Please go online to connect to spotify." When I click Connect, the same winddow pops up. And yes, my phone is definetly online...

osornios

Spotify Star

683 Views

1 replies

0 likes

Login
  • 683 Views
  • 1 replies
  • 0 likes

SD Card and download issues

I've been having issues with spotify recognizing my SD card. If I unmount and mount, it will show for a while. I'm able to download content, but eventually spotify fails to see the card.I have attempted formatting the card, as well as doing a full un...

Casual Listener

I've been having issues with spotify recognizing my SD card. If I unmount and mount, it will show for a while. I'm able to download content, but eventually spotify fails to see the card. I have at...

Aquilisdicio

Casual Listener

1554 Views

6 replies

0 likes

  • 1554 Views
  • 6 replies
  • 0 likes

Sony Android TV can't keep credentials

I have Sony KDL-55W800C Android TV, the other day installed Spotify on it. Unfortunatelly, every time I turn the TV off Spotify looses the login info, and promps for login. Tried activating/logging through the phone app; tried w/h username & pass. Ke...

Visitor

I have Sony KDL-55W800C Android TV, the other day installed Spotify on it. Unfortunatelly, every time I turn the TV off Spotify looses the login info, and promps for login. Tried activating/logging t...

bsummers4

Casual Listener

1108 Views

3 replies

0 likes

Android
Bravia
Sony
TV
  • 1108 Views
  • 3 replies
  • 0 likes

Solved!! premium student on mobile

I paid for the premium student subscription. However not all premium features are available when I use my phone app. Back-tracking, skipping within a track are unavailable and when i listen to an album it will play suggested songs in between. This ne...

Casual Listener

I paid for the premium student subscription. However not all premium features are available when I use my phone app. Back-tracking, skipping within a track are unavailable and when i listen to an alb...

mcdouglasson

Newbie

1203 Views

3 replies

0 likes

  • 1203 Views
  • 3 replies
  • 0 likes

Superuser Contribution All local files are gone

Hi, All my local stored offline music is wiped after I was asked to re-login.Very unconvienient when on holiday where roaming charges apply! Any ideas how to get spotify to reload the local stored files?

Newbie

Hi,   All my local stored offline music is wiped after I was asked to re-login. Very unconvienient when on holiday where roaming charges apply!   Any ideas how to get spotify to reload...

Lee

Spotify

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with non downloaded music randomly stopping while on data

A couple of months ago my phone started having issues playing non downloaded music on data, songs or whatever I was listening to would randomly stop but would start back up again when I unlocked my phone. It will play my downloaded music just fine. H...

Newbie

A couple of months ago my phone started having issues playing non downloaded music on data, songs or whatever I was listening to would randomly stop but would start back up again when I unlocked my p...

Lee

Spotify

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

How to sync Spotify to XK Glow

I recently added an XK Glow accent light system to my motorcycle. It is controlled by my android smartphone which includes the ability to sync with musics apps like Spotify, but I cannot figure out how to do this. Can anyone help?

Newbie

I recently added an XK Glow accent light system to my motorcycle.  It is controlled by my android smartphone which includes the ability to sync with musics apps like Spotify, but I cannot figure...

917 Views

0 replies

0 likes

  • 917 Views
  • 0 replies
  • 0 likes

I deleted my "liked from radio" playlist. Any way i could get it back?

I accidentally deleted my "liked from radio" playlist and i like some songs and now i cant get to it. Anyway i can get it back??

Newbie

I accidentally deleted my "liked from radio" playlist and i like some songs and now i cant get to it. Anyway i can get it back??

argonic_man

Regular

2533 Views

2 replies

0 likes

  • 2533 Views
  • 2 replies
  • 0 likes

Speichern von Alben

Hallo! Wenn ich Alben speicher/downloade, sind sie automatisch auch in meinem Ordner 'Songs' geht das auch ohne dass sie in dem Ordner nochmal extra gespeichert werden??

Newbie

Hallo! Wenn ich Alben speicher/downloade, sind sie automatisch auch in meinem Ordner 'Songs' geht das auch ohne dass sie in dem Ordner nochmal extra gespeichert werden??

Nico

Community Legend

4100 Views

1 replies

1 likes

  • 4100 Views
  • 1 replies
  • 1 likes

Missing download tab

I just recently bought a new android phone. When I downloaded some albums to listen to offline, I noticed that the 'Downloads' tab that was previously visible on my other phone is no longer there. I have to scroll through my entire collection of albu...

Casual Listener

I just recently bought a new android phone. When I downloaded some albums to listen to offline, I noticed that the 'Downloads' tab that was previously visible on my other phone is no longer there. I ...

ianwarlord

Casual Listener

1122 Views

2 replies

0 likes

  • 1122 Views
  • 2 replies
  • 0 likes

How to get into the Beta Program

Hey folks. As title says, I'd like to know how can I get beta updates from Google Play. I already googled and looked in here, found nothing.I mean: I found A LOT of "Spotify Beta threads", so I don't know the right one.I've been trying to become a be...

Regular

Hey folks. As title says, I'd like to know how can I get beta updates from Google Play. I already googled and looked in here, found nothing. I mean: I found A LOT of "Spotify Beta threads", so I don...

shejan0

Gig Goer

8950 Views

5 replies

1 likes

Android
Beta
nougat
test
  • 8950 Views
  • 5 replies
  • 1 likes

Only random mode with premium account

Hello!I have a premium account but il can't Turn off the random mode and go to the previous track. I can download and choose a track in my playlist. Any advice?Thanks.

Visitor

Hello! I have a premium account but il can't Turn off the random mode and go to the previous track. I can download and choose a track in my playlist. Any advice? Thanks.

Joe

Community Legend

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Stops playing after a while on Tab 2 10.1

Spotify stops playing or crashes after a while on my Samsung Galaxy Tab 2 10.1 when I leave a playlist running for some time. Sometimes it happens after 1-2 songs and other times it takes a while. I assume it must be the ads, because I have the free ...

Music Fan

Spotify stops playing or crashes after a while on my Samsung Galaxy Tab 2 10.1 when I leave a playlist running for some time. Sometimes it happens after 1-2 songs and other times it takes a whil...

bengtsonfarm

Casual Listener

736 Views

2 replies

1 likes

  • 736 Views
  • 2 replies
  • 1 likes

can't click shuffle play

hi, i've pay for premium account, but when i click shuffle play or i want to start the song all over again by clicking (what do i call it?) rewind or whatsoever, i can't do that. it says that i discovered a premium feature and that i should get a pre...

Casual Listener

hi, i've pay for premium account, but when i click shuffle play or i want to start the song all over again by clicking (what do i call it?) rewind or whatsoever, i can't do that. it says that i disco...

Nico

Community Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Problem downloading songs offline

Hello I can t download the songs offline because the message 'you can t download on more than three devices ' appeares,the problem is that I have only spotify on my phone,the thing that comes in my mind is that before this message appeared I have upg...

Visitor

Hello I can t download the songs offline because the message 'you can t download on more than three devices ' appeares,the problem is that I have only spotify on my phone,the thing that comes in my m...

Joe

Community Legend

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Superuser Contribution My offline music got deleted some how...

I had a good chunk of music downloaded for offline listening, and just yesterday I was about to listen to my music on my phone (HTC 10) and found out they didn't have the green downward arrow (to signify they are downloaded). I'm not really to happy ...

Newbie

I had a good chunk of music downloaded for offline listening, and just yesterday I was about to listen to my music on my phone (HTC 10) and found out they didn't have the green downward arrow (to sig...

zsoltzsolt

Casual Listener

1543 Views

4 replies

0 likes

Android
disappered
htc 10
Offline issues
  • 1543 Views
  • 4 replies
  • 0 likes