Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
397013 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
No es la primera vez que me pasa esto y anteriormente intenté ya las demás cosas que decís como desinstalar y volver a instalar, siempre me sale el aviso de que tengo más de 3 dispositivos conectados y no es así solamente utilizo Spotify en mi teléfo...
No es la primera vez que me pasa esto y anteriormente intenté ya las demás cosas que decís como desinstalar y volver a instalar, siempre me sale el aviso de que tengo más de 3 dispositivos conectados...
306 Views
0 replies
0 likes
I Know that the app on the television itself has been deleted, but why cant I download the new television app for a android tv through Google Play as Spotify suggest here https://support.spotify.com/dk/listen_everywhere/on_tv/spotify-android-tv/ ?
I Know that the app on the television itself has been deleted, but why cant I download the new television app for a android tv through Google Play as Spotify suggest here https://support.spotify...
441 Views
0 replies
0 likes
Since I have Spotify premium I have issues with internet connection.I can listen 1 time on spotify after that it says: no internet connection even though I have.Tried reinstalling several times without result.pleas help
Since I have Spotify premium I have issues with internet connection. I can listen 1 time on spotify after that it says: no internet connection even though I have. Tried reinstalling several times w...
Roadie
601 Views
3 replies
0 likes
Dear all,I'm using Spotify for Android connected with a Bluetooth car device. My problem is that when the car connects to my phone the default music player starts automatically and not Spotify as I wish.If I have Spotify opened and paused it works as...
Dear all, I'm using Spotify for Android connected with a Bluetooth car device. My problem is that when the car connects to my phone the default music player starts automatically and not Spotify as I...
1870 Views
0 replies
2 likes
I often listen music of italian singers that also sing their music in other languages. Is it possible to select a language to listen just songs in my language and not the foreign versions?
I often listen music of italian singers that also sing their music in other languages. Is it possible to select a language to listen just songs in my language and not the foreign versions?
Casual Listener
2050 Views
3 replies
0 likes
When playing white themed albums the pause/play button is white as well. So you cannot tell what symbol it is.
When playing white themed albums the pause/play button is white as well. So you cannot tell what symbol it is.
332 Views
0 replies
0 likes
I have two jam speakers, when i play a song and click on 'devices available' the list shows one jam speaker and 'this phone'. Both jam speakers are on the same wifi network and both are 'seen' in the jam app.Why is Spotify not showing both? Any ideas...
I have two jam speakers, when i play a song and click on 'devices available' the list shows one jam speaker and 'this phone'. Both jam speakers are on the same wifi network and both are 'seen' in the...
285 Views
0 replies
0 likes
Whenever I try to listen to music in offline mode, it'll only finish (or play most) of the current song it had ready, but once the next song starts it just sits at 00:00 and doesn't progress. The album art is also just a blank square with a question ...
Whenever I try to listen to music in offline mode, it'll only finish (or play most) of the current song it had ready, but once the next song starts it just sits at 00:00 and doesn't progress. The alb...
241 Views
0 replies
0 likes
I have tried everything, from uninstalling the app, resetting my password, etc and it still wont let me log in. What else can I do? Getting really frustrated with it
I have tried everything, from uninstalling the app, resetting my password, etc and it still wont let me log in. What else can I do? Getting really frustrated with it 😥
242 Views
0 replies
0 likes
Every time I listen to a song volumes goes up and down, for example during the chorus of some song the volume goes down then return to normality after... It's pretty annoying, how can I solve it?
Every time I listen to a song volumes goes up and down, for example during the chorus of some song the volume goes down then return to normality after... It's pretty annoying, how can I solve it?
234 Views
0 replies
0 likes
Buen día tengo fallas en la app me suscribí a premium mediante pago en oxxo y al día de ayer se activo mi cuenta premium pero sin todos los beneficios por ejemplo no puedo regresar una canción ni activar el modo aleatorio
Buen día tengo fallas en la app me suscribí a premium mediante pago en oxxo y al día de ayer se activo mi cuenta premium pero sin todos los beneficios por ejemplo no puedo regresar una canción ni act...
Community Legend
507 Views
1 replies
0 likes
I went on to the website and it says I have Premium active but on my phone I cannot skip songs and it says you need premium to see previewsIt was working earlier today on the same account on my phone.
I went on to the website and it says I have Premium active but on my phone I cannot skip songs and it says you need premium to see previews It was working earlier today on the same account on my pho...
Community Legend
604 Views
4 replies
0 likes
On the website it says that I have premium, and I can download the songs, but when I try to skip one it says it's a premium function.
On the website it says that I have premium, and I can download the songs, but when I try to skip one it says it's a premium function.
Regular
730 Views
4 replies
0 likes
I'm on a Samsung Galaxy S8, Android Version 7, with the most recent Spotify app installed.Spotify will play the ad offering me 30 minutes of ad free music, but when I click on the ad, the banner screen just rolls up and returns me to the menu screen....
I'm on a Samsung Galaxy S8, Android Version 7, with the most recent Spotify app installed. Spotify will play the ad offering me 30 minutes of ad free music, but when I click on the ad, the banner ...
Newbie
2926 Views
2 replies
0 likes
In the last few minutes I went to Google Play to install Spotify on my Android tablet. Norton Mobile Security flagged Spotify as "HIgh Risk". It appears to demand acces to just about everything. Given the amount of posts here regarding security issue...
In the last few minutes I went to Google Play to install Spotify on my Android tablet. Norton Mobile Security flagged Spotify as "HIgh Risk". It appears to demand acces to just about every...
Casual Listener
2797 Views
5 replies
0 likes
About 2/3 of the time, when Spotify tells me to click here to get 30 minutes of ad-free music, there is no button to click (see attachment). I've tried touching everything on that screen and nothing works. Sometimes it's there, but most of the time, ...
About 2/3 of the time, when Spotify tells me to click here to get 30 minutes of ad-free music, there is no button to click (see attachment). I've tried touching everything on that screen and nothing ...
Casual Listener
1810 Views
2 replies
4 likes
Tengo cuenta premium y ayer me di cuenta que tengo la versión de prueba no puedo escuchar nada de mis playlist ya lo desistanle y nada sigue igual y los de spotify no tienen un numero o un correo para contacto sin mencionar que me hicieron doble carg...
Tengo cuenta premium y ayer me di cuenta que tengo la versión de prueba no puedo escuchar nada de mis playlist ya lo desistanle y nada sigue igual y los de spotify no tienen un numero o un correo par...
Newbie
1003 Views
5 replies
1 likes
Ayer compramos spotify premium, a mi familia le anda pero yo sigo sin tener premium, puedo descargar y escuchar sin conexion, pero no puedo adelantar canciones ni cambiarlas. ¿que sucede? ¿Acaso no tengo spotify premium?
Ayer compramos spotify premium, a mi familia le anda pero yo sigo sin tener premium, puedo descargar y escuchar sin conexion, pero no puedo adelantar canciones ni cambiarlas. ¿que sucede? ¿Acaso no t...
378 Views
0 replies
0 likes
Super annoying bug where I open the android app and I'm logged out for no reason. When I try to log back in I get an error saying I need to go online. So it's impossible to log in. Only way I can get around this is by uninstalling and reinstalling th...
Super annoying bug where I open the android app and I'm logged out for no reason. When I try to log back in I get an error saying I need to go online. So it's impossible to log in. Only way I can get...
317 Views
0 replies
0 likes
Após pagar o Spotify pelo cartão não consigo voltar a música nem reproduzir com se fosse Premium e sempre está aparecendo pra eu assinar novamente
Após pagar o Spotify pelo cartão não consigo voltar a música nem reproduzir com se fosse Premium e sempre está aparecendo pra eu assinar novamente
Casual Listener
373 Views
1 replies
0 likes
