Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Lucien_
  • Visitor
  • 14637 Views
  • 54 replies
  • 17 likes
  • 14637 Views
  • 54 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864525 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864525 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23301 Views
  • 3 replies
  • 0 likes
  • 23301 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify being unbelievably slow

My spotify is so slow atm. If I try click on any artist from the album screen it just shows "Go online to see the menu"... Constantly pauses music and on the app carries on the timer bar and then a minute or so later will unpause itself. I have a Sam...

  • Newbie
  • My spotify is so slow atm. If I try click on any artist from the album screen it just shows "Go online to see the menu"... Constantly pauses music and on the app carries on the timer bar and then a m...
  • rhymus
  • Music Fan
  • 742 Views
  • 4 replies
  • 0 likes
  • 742 Views
  • 4 replies
  • 0 likes

Android no funciona

en Android me muestra el siguiente anuncio y no reproduce el anuncio, no deja cambiar de canción. Reinicio la App y sigue igual. Tengo que reiniciar el móvil o la tablet para que funcioneIt stay stopped at advertising, dont show the add, and dont put...

  • Regular
  • en Android me muestra el siguiente anuncio y no reproduce el anuncio, no deja cambiar de canción. Reinicio la App y sigue igual. Tengo que reiniciar el móvil o la tablet para que funcione It stay st...
  • Usarnamed
  • Regular
  • 645 Views
  • 1 replies
  • 0 likes
  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't listen to downloaded music offline

I recently updated the app and now I can't listen to the music I downloaded when I'm offline and everytime I start the app I have to log in, that didn't happen before! I already tried reinstalling the app but I have the same problems. Please help me

  • Casual Listener
  • I recently updated the app and now I can't listen to the music I downloaded when I'm offline and everytime I start the app I have to log in, that didn't happen before! I already tried reinstalling th...
  • Sophia
  • Roadie
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Spotify not recognizing offline songs

Hi, I'm having an issue where I download songs (in extreme quality) to be heard offline and then all of a sudden some day they all "disappear". When I look at where to store the songs it shows like the space in the sd card is actually being used so t...

  • Regular
  • Hi,   I'm having an issue where I download songs (in extreme quality)  to be heard offline and then all of a sudden some day they all "disappear". When I look at where to store the songs ...
  • eduardo0
  • Regular
  • 1270 Views
  • 2 replies
  • 1 likes
  • Android
  • 1270 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Mini Player Concept

Hi everybody! I have a problem with spotify, when i want to listen to music with 4G the stream not works. Any help?

  • Visitor
  • Hi everybody! I have a problem with spotify, when i want to listen to music with 4G the stream not works. Any help?
  • Sophia
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium service not working after upgrading phone

Does anyone know how to recover your saved music when you have a premium subscription. I just upgraded my phone and it says I have a free account just got charged on June 1st again 9.99 what is going on

  • Newbie
  • Does anyone know how to recover your saved music when you have a premium subscription. I just upgraded my phone and it says I have a free account just got charged on June 1st again 9.99 what is going...
  • Sophia
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with download

I have a problem to listen to "MY MUSIC" offline, because it usually downloads, but when it finishes, the 563 song! Download, it simply "deletes" from the SD. I do not have this problem in my other playlists.

  • Newbie
  • I have a problem to listen to "MY MUSIC" offline, because it usually downloads, but when it finishes, the 563 song! Download, it simply "deletes" from the SD. I do not have this problem in my other p...
  • Sophia
  • Roadie
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Stop forcing us all to use 3 times as much data as necessary.

Spotify I dont know what the fluck you are thinking, but add a "do not preload next songs" button to settings on android and ios right now... The vast majority of us do not need that much buffering for a smooth experience, and most of us dont even ne...

  • Casual Listener
  • Spotify I dont know what the fluck you are thinking, but add a "do not preload next songs" button to settings on android and ios right now... The vast majority of us do not need that much buffering f...
  • 405 Views
  • 0 replies
  • 0 likes
  • abuse
    Feedback
  • 405 Views
  • 0 replies
  • 0 likes

Chromecast on Spotify acting strange.

A couple of weeks ago Spotify started acting strange when casting to Chromecast. I always need to restart the app for it to find my devices and if i start casting to one unit and then change to antoher ont the unit I used first is gone until I force ...

  • Gig Goer
  • A couple of weeks ago Spotify started acting strange when casting to Chromecast. I always need to restart the app for it to find my devices and if i start casting to one unit and then change to antoh...
  • siggethefirst
  • Casual Listener
  • 776 Views
  • 3 replies
  • 1 likes
  • 776 Views
  • 3 replies
  • 1 likes

Spotify keeps skipping tracks randomly or stops playing

Brief description of the issue: The spotify app keeps skipping tracks from albums randomly, and sometimes stops playing by itself in the middle of the songSteps to reproduce the issue: Have tried re-installing the app.Your device and operating system...

  • Regular
  • Brief description of the issue: The spotify app keeps skipping tracks from albums randomly, and sometimes stops playing by itself in the middle of the song Steps to reproduce the issue: Have tried r...
  • ddominykas
  • Regular
  • 673 Views
  • 3 replies
  • 0 likes
  • 673 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium subscription but only shuffle options for play

Hi therei have a current premium subscription which I've always been able to select which song I'd like to play. Today for no apparent reason I can only shuffle play. Very annoying when I've confirmed that my premium subscription is still active. How...

  • Newbie
  • Hi there i have a current premium subscription which I've always been able to select which song I'd like to play. Today for no apparent reason I can only shuffle play. Very annoying when I've confir...
  • Sophia
  • Roadie
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Músicas offline

Assinei Spotify há pouco tempo, e gostei bastante, porém queria saber se é possível baixar somente uma música de um álbum por exemplo, ou tem que ser todas as músicas do álbum.

  • Newbie
  • Assinei Spotify há pouco tempo, e gostei bastante, porém queria saber se é possível baixar somente uma música de um álbum por exemplo, ou tem que ser todas as músicas do álbum.
  • Sophia
  • Roadie
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify deletes my offline albums

Every few weeks Spotify deltes my downloaded albums which is pretty annoying. The downloaded playlist are still downloaded only the albums are affecteted. My Spotify is up to date and i have enoughe storage free. I already redownloaded the app but no...

  • Newbie
  • Every few weeks Spotify deltes my downloaded albums which is pretty annoying. The downloaded playlist are still downloaded only the albums are affecteted.   My Spotify is up to date and i have...
  • Sophia
  • Roadie
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Spotify starts after pop up ads or phone alarm goes off

I feel like I may be the only person with this issue right now. Just to get it out of the way I have a S7 Edge all apps and the phone are updated. The issue is if I am playing a game or even if my alarm clock goes off, Spotify starts playing music fr...

  • Casual Listener
  • I feel like I may be the only person with this issue right now. Just to get it out of the way I have a S7 Edge all apps and the phone are updated. The issue is if I am playing a game or even if my al...
  • Agnostos
  • Casual Listener
  • 981 Views
  • 2 replies
  • 1 likes
  • 981 Views
  • 2 replies
  • 1 likes

Superuser Contribution Phone calls

Hello everyone!Everytime i miss a phone call or a phone call i have ends, a song on spotify starts playing and its VERY annoying, its also draining my battery fast when im not near my phone to shut it off.Anyone know how i can shut this off?Thank you...

  • Newbie
  • Hello everyone! Everytime i miss a phone call or a phone call i have ends, a song on spotify starts playing and its VERY annoying, its also draining my battery fast when im not near my phone to sh...
  • Sophia
  • Roadie
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I have buyed spotify premium, and i have a long code. I dont know what to do now. I cant listen offline right now

  • Newbie
  • I have buyed spotify premium, and i have a long code. I dont know what to do now. I cant listen offline right now
  • Sophia
  • Roadie
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Ad Language Incorrect

I have searched the community, and spotify's help, and can't find any way to tell spotify to make my ads in the english language. Spotify says to click on the down arrow in the upper right corner to change my language, but my account settings don't e...

  • Casual Listener
  • I have searched the community, and spotify's help, and can't find any way to tell spotify to make my ads in the english language.   Spotify says to click on the down arrow in the upper right c...
  • Joe
  • Community Legend
  • 1158 Views
  • 3 replies
  • 0 likes
  • 1158 Views
  • 3 replies
  • 0 likes

Who would I contact on an issue I had with my Spotify. I had these songs and many more saved on my p

I signed up for Spotify over a year ago. I had save a ton of songs on my Library. About two weeks ago, when I went to Spotify on my phone, I had to log in to my account. I had forgotten my username and password so I redid them. When I got back in, al...

  • Casual Listener
  • I signed up for Spotify over a year ago. I had save a ton of songs on my Library. About two weeks ago, when I went to Spotify on my phone, I had to log in to my account. I had forgotten my username a...
  • Joe
  • Community Legend
  • 299 Views
  • 3 replies
  • 0 likes
  • 299 Views
  • 3 replies
  • 0 likes

Mobile

Why spotify does not work with the mobile network?

  • Newbie
  • Why spotify does not work with the mobile network?
  • Joe
  • Community Legend
  • 378 Views
  • 1 replies
  • 1 likes
  • 378 Views
  • 1 replies
  • 1 likes

Solved!! Bluetooth "Wave" Adds

Hello, I was wondering if there was anyway to turn off the constant adds to connect to the "wave" app when I connect to my cars Bluetooth. I have premium so I would think there's a way to stop these adds on the top banner but I can't figure out a way...

  • Newbie
  • Hello, I was wondering if there was anyway to turn off the constant adds to connect to the "wave" app when I connect to my cars Bluetooth. I have premium so I would think there's a way to stop these ...
  • Joe
  • Community Legend
  • 1353 Views
  • 1 replies
  • 0 likes
  • 1353 Views
  • 1 replies
  • 0 likes