Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195887 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
537508 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
442650 Views
565 replies
37 likes
I tried to contact Spotify through messaging, but every time I try I keep getting kicked off. It says that my chart will start soon, but it never does.
I tried to contact Spotify through messaging, but every time I try I keep getting kicked off. It says that my chart will start soon, but it never does.
Casual Listener
671 Views
2 replies
0 likes
Why when i change phones did i log out and log back in and everything was gone? Why is this acceptable? And why dont you people have a phone number? Kinda sad. Had 19 playlists with 50+ songs each. You have no idea how long it took to create all of t...
Why when i change phones did i log out and log back in and everything was gone? Why is this acceptable? And why dont you people have a phone number? Kinda sad. Had 19 playlists with 50+ songs each. Y...
Community Legend
443 Views
1 replies
0 likes
I started up my app to play some of my favorite music. I know spotify hates it when I play my chosen music otherwise my music would be the first I see when I open spotify. Today that changed, not only are spotify trying to sell me artist like cashmer...
I started up my app to play some of my favorite music. I know spotify hates it when I play my chosen music otherwise my music would be the first I see when I open spotify. Today that changed, not onl...
518 Views
0 replies
0 likes
Turn on app permissions, including the one for storage.
Turn on app permissions, including the one for storage.
405 Views
0 replies
0 likes
I imported a few musics I had downloaded in my fine before and they are not working. They are darker and I can't delete them. If I press the 3 dots next to the music it only shows me the music's name.
I imported a few musics I had downloaded in my fine before and they are not working. They are darker and I can't delete them. If I press the 3 dots next to the music it only shows me the music's name.
Casual Listener
624 Views
3 replies
0 likes
I will be going to university soon and want to take my Google Home with me. I know other people can connect to the Home through the spotify connect/google cast feature if they are on the same network. Is there a way to control what devices can/can't ...
I will be going to university soon and want to take my Google Home with me. I know other people can connect to the Home through the spotify connect/google cast feature if they are on the same network...
Community Legend
517 Views
1 replies
0 likes
Pessoal alguem poderia me ajudar ?A reprodução da minha playlist esta parando sozinha, eu coloco para ouvir no modo off e ela para sozinha.Alguem sabe o que é isso ?
Pessoal alguem poderia me ajudar ? A reprodução da minha playlist esta parando sozinha, eu coloco para ouvir no modo off e ela para sozinha. Alguem sabe o que é isso ?
Spotify Star
1611 Views
1 replies
2 likes
For a while now ive found that when i go into 'songs' and choose shuffle, its generating a queue with the same 3 or 4 artists from albums iv recently added.Its very frustrating to say the least and forces me to listen to a Daily Mix play list instead...
For a while now ive found that when i go into 'songs' and choose shuffle, its generating a queue with the same 3 or 4 artists from albums iv recently added. Its very frustrating to say the least and...
419 Views
0 replies
1 likes
For some time now (weeks at least) this has been an issue, "shuffle" used to work fine in the past, but has now become entirely broken on the Android app.In both windows and android apps/programs the play queue has a 50 (or thereabout) song limit. Th...
For some time now (weeks at least) this has been an issue, "shuffle" used to work fine in the past, but has now become entirely broken on the Android app. In both windows and android apps/programs t...
Casual Listener
8964 Views
5 replies
4 likes
Every song either pauses and will not play or will look like its playing but no sound. Anyone else have this? Everything was working well then nothing would play
Every song either pauses and will not play or will look like its playing but no sound. Anyone else have this? Everything was working well then nothing would play
372 Views
0 replies
0 likes
Since a few days Spotify starts everytime I unlock my Galaxy S8. I habe reinstalled and cleared cache already. I have also switched of all notifications. I am not using the widget. I use a Galaxy S3 smart watch if that is important. Does anybody have...
Since a few days Spotify starts everytime I unlock my Galaxy S8. I habe reinstalled and cleared cache already. I have also switched of all notifications. I am not using the widget. I use a Galaxy S3 ...
547 Views
0 replies
0 likes
I have a really large playlist and i have spotify premium. There are a few songs on my playlist that have gone dark gray. I can't listen to them when i click on them. They're the only ones that dont have the green "downloaded" or "saved" logo on them...
I have a really large playlist and i have spotify premium. There are a few songs on my playlist that have gone dark gray. I can't listen to them when i click on them. They're the only ones that dont ...
Roadie
507 Views
1 replies
0 likes
hii have two accounts mine and my wife , i am trying to search for playlist that she created but i could not founded, the same happends to her when she try to search for a playlist that i have created.saul0824 is my user i just create another one cal...
hi i have two accounts mine and my wife , i am trying to search for playlist that she created but i could not founded, the same happends to her when she try to search for a playlist that i have crea...
Roadie
635 Views
1 replies
0 likes
Hey, I've got a track on my playlist that is only visable on the playlist on my phone, but it's greyed out so it **bleep**s up my playlist for offline as It wont load properly even when all the other songs are downloaded. How do I remove the song fro...
Hey, I've got a track on my playlist that is only visable on the playlist on my phone, but it's greyed out so it **bleep**s up my playlist for offline as It wont load properly even when all the other...
Community Legend
1235 Views
4 replies
0 likes
After an engine restart. Spotify shows on the car screen but "Could not connect to spotify". Need to rescan for app on the car menu and it works again. Spotify app is running on phone etc, tried playing track not playing track.Other bluetooth phone f...
After an engine restart. Spotify shows on the car screen but "Could not connect to spotify". Need to rescan for app on the car menu and it works again. Spotify app is running on phone etc, tried play...
Casual Listener
1600 Views
3 replies
3 likes
please help!i had to get the new version of spotify and downloaded it and accidentaly hit "log in with facebook" and now all my playlists are missing i have tried to uninstall and log on again on the other options but now it refuses my username,and e...
please help! i had to get the new version of spotify and downloaded it and accidentaly hit "log in with facebook" and now all my playlists are missing 😞 i have tried to uninstall and log on again o...
Roadie
555 Views
1 replies
0 likes
I forgot it and can't get in my spotify ACC where i had Premium
I forgot it and can't get in my spotify ACC where i had Premium
Roadie
461 Views
1 replies
0 likes
Just started using Spotify with Android Auto and cannot figure out how to get followed radio stations to appear in the AA menu. I can start song radio by selecting the ((o)) button just fine, but whenever I try to stream one of my "followed" stations...
Just started using Spotify with Android Auto and cannot figure out how to get followed radio stations to appear in the AA menu. I can start song radio by selecting the ((o)) button just fine, but whe...
Newbie
5027 Views
6 replies
3 likes
Bonjour, j'aime beaucoup écouter ma musique via les daily mix, en revanche, j'ai supprimer une chanson par erreur de celui-ci avec l'icône rond avec un trait à l'intérieur, j'aimerais savoir comment je peux annuler ceci svp, pour que ce titre puisse ...
Bonjour, j'aime beaucoup écouter ma musique via les daily mix, en revanche, j'ai supprimer une chanson par erreur de celui-ci avec l'icône rond avec un trait à l'intérieur, j'aimerais savoir comment ...
2726 Views
0 replies
0 likes
My Spotify on my Samsung Galaxy S7 edge is unable to accomplish anything done through the menu accessed when interacting with a song/playlist/album etc. I have restarted my phone and uninstalled and reinstalled Spotify. I can still listen to music bu...
My Spotify on my Samsung Galaxy S7 edge is unable to accomplish anything done through the menu accessed when interacting with a song/playlist/album etc. I have restarted my phone and uninstalled and ...
Not applicable
9307 Views
23 replies
6 likes
