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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387813 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Paguei o Spotify e não estou conseguindo reproduzir sem ser aleatório nem voltar a música

Após pagar o Spotify pelo cartão não consigo voltar a música nem reproduzir com se fosse Premium e sempre está aparecendo pra eu assinar novamente

Newbie

Após pagar o Spotify pelo cartão não consigo voltar a música nem reproduzir com se fosse Premium e sempre está aparecendo pra eu assinar novamente

MarMigs

Casual Listener

365 Views

1 replies

0 likes

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"Watch Now" button not showing

The ad comes on to "Click Watch Now" for 30 minutes commercial free. I would love to watch a video in exchange for 30 minutes commercial free. However, the old "Watch Now" button has disappeared. I've tried closing and restarting the app, same proble...

Newbie

The ad comes on to "Click Watch Now" for 30 minutes commercial free. I would love to watch a video in exchange for 30 minutes commercial free. However, the old "Watch Now" button has disappeared. I'v...

somefloating

Casual Listener

958 Views

2 replies

0 likes

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Spotify in the car

I have a car with Bluetooth.When I get in to drive everything happens automatically, except Spotify.This is so **bleep**ing annoying that I have actually downloaded songs on Google play music just so I don't have to stop to open Spotify to get music....

Newbie

I have a car with Bluetooth. When I get in to drive everything happens automatically, except Spotify. This is so **bleep**ing annoying that I have actually downloaded songs on Google play music jus...

342 Views

0 replies

0 likes

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Logs me out and I lose downloaded data

I have a pixi android phone and downloaded Spotify. I have downloaded mt play list onto sad card in phone. When I close the app it logs me out And when I go back in all the data has gone so need to download again. I have checked and this is one of tw...

Newbie

I have a pixi android phone and downloaded Spotify. I have downloaded mt play list onto sad card in phone. When I close the app it logs me out And when I go back in all the data has gone so need to d...

324 Views

0 replies

0 likes

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Cambio en la apariencia (interfaz) en el Chromecast TV

Sucede que acabo de darme cuenta de que la apariencia cuando trasmito música desde mi Spotify Android al Chromecast (1) TV es diferente a como lo he visto antes. Y no me gusta cómo se ve ahora, se ve horrible, me gustaba la otra interfaz. Quisiera sa...

Casual Listener

Sucede que acabo de darme cuenta de que la apariencia cuando trasmito música desde mi Spotify Android al Chromecast (1) TV es diferente a como lo he visto antes. Y no me gusta cómo se ve ahora, se ve...

1071 Views

0 replies

0 likes

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Selecionar tempo da música

Tenho o premium em dia. Eu consigo baixar as musicas, escolhe-las e tudo mais, mas quando começo uma música não consigo mudar a parte dela, como no básico.

Newbie

Tenho o premium em dia. Eu consigo baixar as musicas, escolhe-las e tudo mais, mas quando começo uma música não consigo mudar a parte dela, como no básico.

702 Views

0 replies

0 likes

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Can't delete Cache or saved files

Hello, My Spotify won't let me delet my Cache and saved files from my micro SD-Card.I also can't delet it from my App-manager ( Samsung J5 ).I tried to delet the folder "com.spotfiy.music" but my phone can't delet it aswell. I really need help becaus...

Casual Listener

Hello,   My Spotify won't let me delet my Cache and saved files from my micro SD-Card. I also can't delet it from my App-manager ( Samsung J5 ). I tried to delet the folder "com.spotfiy.musi...

673 Views

0 replies

0 likes

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local files wont play

I have the song on my samsung 8 and on my computer. I can play them on my computer but they wont play on anything else. Ive followed all the steps. Nothing works/

Casual Listener

I have the song on my samsung 8 and on my computer.  I can play them on my computer but they wont play on anything else.  Ive followed all the steps.  Nothing works/

Buntulufigus

Casual Listener

630 Views

4 replies

0 likes

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Playlists don't appear on my profile

The last playlist I start to follow or I create they don't appear on my profile. I can see them on my menu but on the preview of ny profile and the other people can't see them.There are just 4 of them that are really old, not the new ones.All of my p...

Visitor

The last playlist I start to follow or I create they don't appear on my profile. I can see them on my menu but on the preview of ny profile and the other people can't see them. There are just 4 of t...

290 Views

0 replies

0 likes

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Switching from Android to PC freezes the phone

When Im listening in offline mode, then I switch to online mode, and then I start the PC with spotify, my Samsung Galaxy S7 Edge freezes completely and it keeps restarting until i pause the music on the pc.

Newbie

When Im listening  in offline mode, then I switch to online mode, and then I start the PC with spotify, my Samsung Galaxy S7 Edge freezes completely and it keeps restarting until i pause the mus...

266 Views

0 replies

0 likes

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las canciones se pausan automaticamente

No se por que cuando escucho las canciones despues de un rato se pausan automaticamente y tengo que volver a darle play para seguir escuchandolas. Ya revise mi conexion de internet y esta bien, tambien volvi a reiniciar mi equipo y reinstale la aplic...

Newbie

No se por que cuando escucho las canciones despues de un rato se pausan automaticamente y tengo que volver a darle play para seguir escuchandolas. Ya revise mi conexion de internet y esta bien, tambi...

368 Views

0 replies

0 likes

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Solved!! Spotify streaming question.

Hello,Ive recently installed spotify for listening to music in my car. Ive noticed that spotify downloads the whole song in cache and playing it. Therefore, if you listen only 10 seconds of a song it would have allready downloaded the whole file wich...

Newbie

Hello, Ive recently installed spotify for listening to music in my car. Ive noticed that spotify downloads the whole song in cache and playing it. Therefore, if you listen only 10 seconds of a song ...

Joe

Community Legend

614 Views

1 replies

0 likes

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Keep getting charged for an account we don't have!

My fiancee keeps getting charged $14.99 for an account that we don't have with you guys. We called the bank and stopped the payment, but they still advised us to reach out to you. However, that has been hard to do since you guys do not offer telephon...

Newbie

My fiancee keeps getting charged $14.99 for an account that we don't have with you guys. We called the bank and stopped the payment, but they still advised us to reach out to you. However, that has b...

Joe

Community Legend

540 Views

1 replies

0 likes

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Playlist strats over after certain song

When im cotrolling my spotify on my pc with my android phone the playlist start over after certain song. If i skip a song it will normaly go to next but after this certain song if i skip the playlist starts over.

Newbie

When im cotrolling my spotify on my pc with my android phone the playlist start over after certain song. If i skip a song it will normaly go to next but after this certain song if i skip the playlist...

520 Views

0 replies

0 likes

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Solved!! Stops playing on Samsung Galaxy S7 Edge

Hello, Since a few days I've got the Samsung Galaxy S7 Edge to replace my Galaxy S6. But when I'm listening to my playlists and the phone gets locked (screen turns to black and I need to enter my fingerprint to 'wake up' the phone) Spotify stops play...

Casual Listener

Hello,   Since a few days I've got the Samsung Galaxy S7 Edge to replace my  Galaxy S6.   But when I'm listening to my playlists and the phone gets locked (screen turns to black an...

Elwctrobunny13

Casual Listener

158324 Views

48 replies

2 likes

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Specific song freezes at exact time in the song consistently?

I have a problem with playback of "Brother Sport" by Animal Collective. It freezes at exactly 0:53 and I can't hear the song anymore. It is only this song, and at exactly that time, every time.android on samsung galaxy s8i tried removing from library...

Newbie

I have a problem with playback of "Brother Sport" by Animal Collective. It freezes at exactly 0:53 and I can't hear the song anymore. It is only this song, and at exactly that time, every time. an...

643 Views

0 replies

1 likes

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¿Cómo borrar el contenido sincronizado?

Hola! Uso Android en versión premiumComencé a usar la opción de "Importar música"Pero ahora se agregaron mis 3000 canciones almacenadas y quiero borrarlas, pensé que eliminando los datos de la app se irían de mi playlist, pero no es asíAgradecería un...

Newbie

Hola! Uso Android en versión premium Comencé a usar la opción de "Importar música" Pero ahora se agregaron mis 3000 canciones almacenadas y quiero borrarlas, pensé que eliminando los datos de la ap...

655 Views

0 replies

0 likes

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S8 chromecast wake -up device

Hi, i have a s8 since a couple of weeks and a chromecast for years. Normally on the s7 i was always able to start up my home cinema with cromecast from sleep mode just by playing on my phone and connecting This wont work anymore with the Spotify app ...

Newbie

Hi, i have a s8 since a couple of weeks and a chromecast for years. Normally on the s7 i was always able to start up my home cinema with cromecast from sleep mode just by playing on my phone and conn...

518 Views

0 replies

0 likes

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No puedo descargar spotify

Hola gente tengo un problema con mi motorola moto xt1058 no entiendo porque no puedo descargar spotify, cuando lo busco en Play Store no me aparece y cuando lo busco por Google aparece que no está disponible en mi país, pero estoy en Dublin - Irlanda...

Casual Listener

Hola gente tengo un problema con mi motorola moto xt1058 no entiendo porque no puedo descargar spotify, cuando lo busco en Play Store no me aparece y cuando lo busco por Google aparece que no está di...

1101 Views

0 replies

2 likes

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Downloaded content disapearing

Hi ! For the past few weeks my spotify library had gone crazy. My downloaded songs keep disapearing and i have to download them again. Sometimes i just need to tick the 'download' button and they will instantly be available, as if they were already o...

Casual Listener

Hi ! For the past few weeks my spotify library had gone crazy. My downloaded songs keep disapearing and i have to download them again. Sometimes i just need to tick the 'download' button and they wil...

542 Views

0 replies

0 likes

bug
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