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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210261 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210261 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

560316 Views

78 replies

3 likes

  • 560316 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462684 Views

575 replies

39 likes

Account
Free
  • 462684 Views
  • 575 replies
  • 39 likes

Spotify premium for family

Hey !I have a problem. My father has spotify family, and add my count. I can downlaod music, choose witch i listen, but i haven't Spotify Premium. There is the message saying me to buy it.What can i do ?

Visitor

Hey ! I have a problem. My father has spotify family, and add my count. I can downlaod music, choose witch i listen, but i haven't Spotify Premium. There is the message saying me to buy it. What ca...

user-removed

Not applicable

812 Views

3 replies

0 likes

  • 812 Views
  • 3 replies
  • 0 likes

Can't log in from my Android.

Trying to log in on my Android. Says "You are currentlyl set to offline. Please go online to connect to spotify." When I click Connect, the same winddow pops up. And yes, my phone is definetly online. Thanks for any help!

Newbie

Trying to log in on my Android. Says "You are currentlyl set to offline. Please go online to connect to spotify." When I click Connect, the same winddow pops up. And yes, my phone is definetly online...

osornios

Spotify Star

721 Views

1 replies

0 likes

Login
  • 721 Views
  • 1 replies
  • 0 likes

SD Card and download issues

I've been having issues with spotify recognizing my SD card. If I unmount and mount, it will show for a while. I'm able to download content, but eventually spotify fails to see the card.I have attempted formatting the card, as well as doing a full un...

Casual Listener

I've been having issues with spotify recognizing my SD card. If I unmount and mount, it will show for a while. I'm able to download content, but eventually spotify fails to see the card. I have at...

Aquilisdicio

Casual Listener

1639 Views

6 replies

0 likes

  • 1639 Views
  • 6 replies
  • 0 likes

Sony Android TV can't keep credentials

I have Sony KDL-55W800C Android TV, the other day installed Spotify on it. Unfortunatelly, every time I turn the TV off Spotify looses the login info, and promps for login. Tried activating/logging through the phone app; tried w/h username & pass. Ke...

Visitor

I have Sony KDL-55W800C Android TV, the other day installed Spotify on it. Unfortunatelly, every time I turn the TV off Spotify looses the login info, and promps for login. Tried activating/logging t...

bsummers4

Casual Listener

1172 Views

3 replies

0 likes

Android
Bravia
Sony
TV
  • 1172 Views
  • 3 replies
  • 0 likes

Solved!! premium student on mobile

I paid for the premium student subscription. However not all premium features are available when I use my phone app. Back-tracking, skipping within a track are unavailable and when i listen to an album it will play suggested songs in between. This ne...

Casual Listener

I paid for the premium student subscription. However not all premium features are available when I use my phone app. Back-tracking, skipping within a track are unavailable and when i listen to an alb...

mcdouglasson

Newbie

1259 Views

3 replies

0 likes

  • 1259 Views
  • 3 replies
  • 0 likes

Superuser Contribution All local files are gone

Hi, All my local stored offline music is wiped after I was asked to re-login.Very unconvienient when on holiday where roaming charges apply! Any ideas how to get spotify to reload the local stored files?

Newbie

Hi,   All my local stored offline music is wiped after I was asked to re-login. Very unconvienient when on holiday where roaming charges apply!   Any ideas how to get spotify to reload...

Lee

Spotify

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with non downloaded music randomly stopping while on data

A couple of months ago my phone started having issues playing non downloaded music on data, songs or whatever I was listening to would randomly stop but would start back up again when I unlocked my phone. It will play my downloaded music just fine. H...

Newbie

A couple of months ago my phone started having issues playing non downloaded music on data, songs or whatever I was listening to would randomly stop but would start back up again when I unlocked my p...

Lee

Spotify

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

How to sync Spotify to XK Glow

I recently added an XK Glow accent light system to my motorcycle. It is controlled by my android smartphone which includes the ability to sync with musics apps like Spotify, but I cannot figure out how to do this. Can anyone help?

Newbie

I recently added an XK Glow accent light system to my motorcycle.  It is controlled by my android smartphone which includes the ability to sync with musics apps like Spotify, but I cannot figure...

939 Views

0 replies

0 likes

  • 939 Views
  • 0 replies
  • 0 likes

I deleted my "liked from radio" playlist. Any way i could get it back?

I accidentally deleted my "liked from radio" playlist and i like some songs and now i cant get to it. Anyway i can get it back??

Newbie

I accidentally deleted my "liked from radio" playlist and i like some songs and now i cant get to it. Anyway i can get it back??

argonic_man

Regular

2571 Views

2 replies

0 likes

  • 2571 Views
  • 2 replies
  • 0 likes

Speichern von Alben

Hallo! Wenn ich Alben speicher/downloade, sind sie automatisch auch in meinem Ordner 'Songs' geht das auch ohne dass sie in dem Ordner nochmal extra gespeichert werden??

Newbie

Hallo! Wenn ich Alben speicher/downloade, sind sie automatisch auch in meinem Ordner 'Songs' geht das auch ohne dass sie in dem Ordner nochmal extra gespeichert werden??

Nico

Community Legend

4136 Views

1 replies

1 likes

  • 4136 Views
  • 1 replies
  • 1 likes

Missing download tab

I just recently bought a new android phone. When I downloaded some albums to listen to offline, I noticed that the 'Downloads' tab that was previously visible on my other phone is no longer there. I have to scroll through my entire collection of albu...

Casual Listener

I just recently bought a new android phone. When I downloaded some albums to listen to offline, I noticed that the 'Downloads' tab that was previously visible on my other phone is no longer there. I ...

ianwarlord

Casual Listener

1165 Views

2 replies

0 likes

  • 1165 Views
  • 2 replies
  • 0 likes

How to get into the Beta Program

Hey folks. As title says, I'd like to know how can I get beta updates from Google Play. I already googled and looked in here, found nothing.I mean: I found A LOT of "Spotify Beta threads", so I don't know the right one.I've been trying to become a be...

Regular

Hey folks. As title says, I'd like to know how can I get beta updates from Google Play. I already googled and looked in here, found nothing. I mean: I found A LOT of "Spotify Beta threads", so I don...

shejan0

Gig Goer

9085 Views

5 replies

1 likes

Android
Beta
nougat
test
  • 9085 Views
  • 5 replies
  • 1 likes

Only random mode with premium account

Hello!I have a premium account but il can't Turn off the random mode and go to the previous track. I can download and choose a track in my playlist. Any advice?Thanks.

Visitor

Hello! I have a premium account but il can't Turn off the random mode and go to the previous track. I can download and choose a track in my playlist. Any advice? Thanks.

Joe

Community Legend

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

Stops playing after a while on Tab 2 10.1

Spotify stops playing or crashes after a while on my Samsung Galaxy Tab 2 10.1 when I leave a playlist running for some time. Sometimes it happens after 1-2 songs and other times it takes a while. I assume it must be the ads, because I have the free ...

Music Fan

Spotify stops playing or crashes after a while on my Samsung Galaxy Tab 2 10.1 when I leave a playlist running for some time. Sometimes it happens after 1-2 songs and other times it takes a whil...

bengtsonfarm

Casual Listener

766 Views

2 replies

1 likes

  • 766 Views
  • 2 replies
  • 1 likes

can't click shuffle play

hi, i've pay for premium account, but when i click shuffle play or i want to start the song all over again by clicking (what do i call it?) rewind or whatsoever, i can't do that. it says that i discovered a premium feature and that i should get a pre...

Casual Listener

hi, i've pay for premium account, but when i click shuffle play or i want to start the song all over again by clicking (what do i call it?) rewind or whatsoever, i can't do that. it says that i disco...

Nico

Community Legend

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Problem downloading songs offline

Hello I can t download the songs offline because the message 'you can t download on more than three devices ' appeares,the problem is that I have only spotify on my phone,the thing that comes in my mind is that before this message appeared I have upg...

Visitor

Hello I can t download the songs offline because the message 'you can t download on more than three devices ' appeares,the problem is that I have only spotify on my phone,the thing that comes in my m...

Joe

Community Legend

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution My offline music got deleted some how...

I had a good chunk of music downloaded for offline listening, and just yesterday I was about to listen to my music on my phone (HTC 10) and found out they didn't have the green downward arrow (to signify they are downloaded). I'm not really to happy ...

Newbie

I had a good chunk of music downloaded for offline listening, and just yesterday I was about to listen to my music on my phone (HTC 10) and found out they didn't have the green downward arrow (to sig...

zsoltzsolt

Casual Listener

1617 Views

4 replies

0 likes

Android
disappered
htc 10
Offline issues
  • 1617 Views
  • 4 replies
  • 0 likes

Spotify users not showing up in search

For the past few days, I have been unable to find any users by searching their names in the search bar. I can still search for people I'm following but I cannot follow anyone new without looking at one of my friend's followers.

Regular

For the past few days, I have been unable to find any users by searching their names in the search bar. I can still search for people I'm following but I cannot follow anyone new without looking at o...

brc1

Casual Listener

2054 Views

5 replies

3 likes

  • 2054 Views
  • 5 replies
  • 3 likes

Music deleted

Hello,I downloaded some music to listen them without internet connection, but they have been delete by themselves. Now i have to re download them with a very slow connection. Thank you spotify.PS : Sorry for my bad english, i'm french

Visitor

Hello, I downloaded some music to listen them without internet connection, but they have been delete by themselves. Now i have to re download them with a very slow connection. Thank you spotify. ...

nrzrf14

Newbie

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Behind the lyrics doesnt work

I was using spotify on my nexus 5x where behind the lyric worked but then one day i opened my spotify it was gone, meanwhile i have reinstalled it multiple times and yes its turned on in settings. A few weeks back my phone broke so i bought a galaxy ...

Visitor

I was using spotify on my nexus 5x where behind the lyric worked but then one day i opened my spotify it was gone, meanwhile i have reinstalled it multiple times and yes its turned on in settings. A ...

user-removed

Not applicable

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes