Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114913 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231069 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
590301 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485037 Views
580 replies
42 likes
Created a profile but cant log in unless I click forgot password and create new password (same password) and tried to edit everything that would makes sense but nothing has worked
Created a profile but cant log in unless I click forgot password and create new password (same password) and tried to edit everything that would makes sense but nothing has worked
342 Views
0 replies
0 likes
I noticed today that Spotify accounted for 94% of battery use on my Gear S2. I had played a couple of tracks on my S8 through a connected soundbar, not using the Gear app at all. Normally I get 2 days of use of my watch on one charge. Today it barely...
I noticed today that Spotify accounted for 94% of battery use on my Gear S2. I had played a couple of tracks on my S8 through a connected soundbar, not using the Gear app at all. Normally I get 2 day...
Newbie
1696 Views
2 replies
1 likes
I have accidently blocked a musician from “my mixtape“. How can i reset my preferences for my mixtape? Thanks in advance
I have accidently blocked a musician from “my mixtape“. How can i reset my preferences for my mixtape? Thanks in advance
401 Views
0 replies
0 likes
hey, guys. I've been a Spotify premium user for a few weeks and I still have this problem on my phone only. whenever I want to turn off the shuffle function it advertises to get premium and doesn't allow me to turn the shuffle function off. The final...
hey, guys. I've been a Spotify premium user for a few weeks and I still have this problem on my phone only. whenever I want to turn off the shuffle function it advertises to get pr...
Casual Listener
996 Views
3 replies
0 likes
I have Spotify Premium which I got for international travel so I can listen to music offline. This worked great on the plane, but then several hours later when I went to listen to music again (after having turned my phone off and on again), Spotify a...
I have Spotify Premium which I got for international travel so I can listen to music offline. This worked great on the plane, but then several hours later when I went to listen to music again (after ...
Newbie
4308 Views
4 replies
2 likes
O aplicativo simplesmente parou de abrir no meu celular Android. Já desinstalei e reinstalei o aplicativo, já reiniciei o celular, mas nada deu certo. Quanto tento abrir, fica uma tela preta, e nada mais. Foi de uma hora para outra, sem motivos. O me...
O aplicativo simplesmente parou de abrir no meu celular Android. Já desinstalei e reinstalei o aplicativo, já reiniciei o celular, mas nada deu certo. Quanto tento abrir, fica uma tela preta, e nada ...
Newbie
1768 Views
1 replies
1 likes
I have saved one song to my library, but when I am listening song radio and then it can't recognize that I have saved that, if I click the save button, my library will contain same songs. Is it a bug?
I have saved one song to my library, but when I am listening song radio and then it can't recognize that I have saved that, if I click the save button, my library will contain same songs. Is it a bug?
326 Views
0 replies
0 likes
The Spotify app has disapeared drom nu Samsung tv I can t find it in the app store!
The Spotify app has disapeared drom nu Samsung tv I can t find it in the app store!
Community Legend
430 Views
1 replies
0 likes
DescriptionWhen out running with the phone using offline files through spotify, the playback will cut out. Pressing volume up or volume down immediately resumes play. In discussing with a Jaybird rep, they pointed towards Spotify as the culprit: Live...
Description When out running with the phone using offline files through spotify, the playback will cut out. Pressing volume up or volume down immediately resumes play. In discussing with a Jaybird r...
Newbie
1071 Views
1 replies
1 likes
Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings.The fading starts super early (around 14 seconds)This is super annoying, because some songs are interrupted in the...
Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings. The fading starts super early (around 14 seconds) This is su...
Newbie
1693 Views
4 replies
2 likes
I accidentally imported music stored on my Android phone into spotify and now I can't get rid of it, short of deleting albums 1 by 1 (i've got thousands). How do I get spotify not to import local files? I've deleted the cache and uninstalled the enti...
I accidentally imported music stored on my Android phone into spotify and now I can't get rid of it, short of deleting albums 1 by 1 (i've got thousands). How do I get spotify not to import ...
460 Views
0 replies
0 likes
Can someone explain me why I cannot import my own songs to the spotify anymore? I had some problems with my account and I had to create another one. When I reinstalled the app and put the new account (a premium one) the "import your music" just disap...
Can someone explain me why I cannot import my own songs to the spotify anymore? I had some problems with my account and I had to create another one. When I reinstalled the app and put the new account...
Community Legend
869 Views
2 replies
0 likes
I am unable to figure out how to delete songs from my playlist off of my android (or mac). I've clicked on all the possible "three dots" and "lines" from all the different views of the playlist and the now playing. I cannot figure it out. Please help...
I am unable to figure out how to delete songs from my playlist off of my android (or mac). I've clicked on all the possible "three dots" and "lines" from all the different views of the playlist and t...
Casual Listener
1313 Views
2 replies
0 likes
Hi, There's a technical problem with your Android app. It's actually not a bug, but rather a mistake in its implementation. In Android, you're able to set certain WiFi networks as "metered" or "restricted", so that apps that can do heavy downloads ov...
Hi, There's a technical problem with your Android app. It's actually not a bug, but rather a mistake in its implementation. In Android, you're able to set certain WiFi networks as "...
3435 Views
0 replies
60 likes
I couldn't save my downloads to the micro SD card, and I used the solution that was offered on the help blog, about deleting the cache and the Spotify folder from my phones internal storage, then uninstalling the app.I tried that and it worked fine, ...
I couldn't save my downloads to the micro SD card, and I used the solution that was offered on the help blog, about deleting the cache and the Spotify folder from my phones internal storage, then uni...
Gig Goer
1615 Views
1 replies
0 likes
Intento descargar musica desde mi cuenta premium, todo anda bien y el icono de descarga se encuentra en verde, pero al momento de reproducir algunas canciones en especifico se pausa el tema en un tiempo determinado.
Intento descargar musica desde mi cuenta premium, todo anda bien y el icono de descarga se encuentra en verde, pero al momento de reproducir algunas canciones en especifico se pausa el tema en un tie...
Newbie
705 Views
2 replies
0 likes
Spotify no me funciona en mi S4 mini, sale "Spotify se detuvo " cuando antes me funcionaba perfectamente. Les agradezco su ayuda.
Spotify no me funciona en mi S4 mini, sale "Spotify se detuvo " cuando antes me funcionaba perfectamente. Les agradezco su ayuda.
Casual Listener
4716 Views
3 replies
0 likes
I got a new phone and want to transfer all my music but I can't figure it out... help please!!!
I got a new phone and want to transfer all my music but I can't figure it out... help please!!!
Casual Listener
14980 Views
4 replies
1 likes
A month or two ago I was able to skip songs as many times as I want, go backwards to previously played tracks, and skip forward in the song about 10 seconds or whichever length I wanted. My account was still a free account, ads still showed advertisi...
A month or two ago I was able to skip songs as many times as I want, go backwards to previously played tracks, and skip forward in the song about 10 seconds or whichever length I wanted. My acco...
369 Views
0 replies
0 likes
I wanted to add a song in my playlist a few days ago, but when I tried to I couldn't because my playlist is gone. I have my other playlists except that specific one (which is the one I usually listen to music in). I searched it up in the app and it c...
I wanted to add a song in my playlist a few days ago, but when I tried to I couldn't because my playlist is gone. I have my other playlists except that specific one (which is the one I usually listen...
Community Legend
499 Views
1 replies
0 likes
