Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375544 Views

541 replies

34 likes

Account
Free
  • 375544 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Superuser Contribution Esta cancion no esta disponible

Desde spotify en el ordenador puedo escuchar todas las canciones, pero luego desde la aplicacion en el mobil no puedo escuchar muchas de las que tengo en la playlist, o que busco y que desde el ordenador si que podia escuchar. Desde el mobil las canc...

Newbie

Desde spotify en el ordenador puedo escuchar todas las canciones, pero luego desde la aplicacion en el mobil no puedo escuchar muchas de las que tengo en la playlist, o que busco y que desde el orden...

xXx_Wehrmacht69

Newbie

5906 Views

2 replies

0 likes

  • 5906 Views
  • 2 replies
  • 0 likes

Partager une chanson sur facebook

Le partage de une chanson est impossible sur Facebook avec un samsung s8+ sa bug toujours

Newbie

Le partage de une chanson est impossible sur Facebook avec un samsung s8+ sa bug toujours

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Facebook sharing of spotify music

So I got the Android gs8 downloaded my sp otify and now when I try to share something from sp otify to face book it says sorry this spotify account is already attached to another Facebook account. This started as soon as I got the gs8...when I turned...

Newbie

So I got the Android gs8 downloaded my sp otify and now when I try to share something from sp otify to face book it says sorry this spotify account is already attached to another Facebook account. Th...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

List recommendation not working

I spent two hours on this screen and all the artists followed didn't go into my collection. Two hours...

Casual Listener

I spent two hours on this screen and all the artists followed didn't go into my collection. Two hours...

ArizonaGrandAm

Casual Listener

428 Views

2 replies

0 likes

  • 428 Views
  • 2 replies
  • 0 likes

My premium is not working

It works on my Mac laptop, but it doesn't work on my Samsung phone. I can download, but i cant skip the song. I tried logging in with my username, but it still not working

Newbie

It works on my Mac laptop, but it doesn't work on my Samsung phone. I can download, but i cant skip the song. I tried logging in with my username, but  it still not working

Joe

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Shuffle BUG?

Hey Guys! Since this morning i can't hear music 'normal' like everyone... When i want to click on i song it doesn't work... Only the fcking Shuffle Button works... What can i do? Please help!

Newbie

Hey Guys! Since this morning i can't hear music 'normal' like everyone... When i want to click on i song it doesn't work... Only the fcking Shuffle Button works... What can i do? Please help!

roelofschuiling

Casual Listener

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

Listening offline

I recently bought a new Samsung Galaxy 7 phone and transferred my Spotify account over to my new phone. My phone provider included 2 years of Premium Spotify which has yet to expire. During that time I was able to listen to Spotify off line. As soon ...

Newbie

I recently bought a new Samsung Galaxy 7 phone and transferred my Spotify account over to my new phone. My phone provider included 2 years of Premium Spotify which has yet to expire. During that time...

Joe

Community Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

App Isn't Letting Me Go Back to Previous Tracks

Just signed up for Premium not even half an hour ago. Everything - downloading songs, picking songs I want to hear in any order, etc - works fine, but the app isn't letting me go back to previous songs. The back icon is grey and doesn't work. I've si...

Newbie

Just signed up for Premium not even half an hour ago. Everything - downloading songs, picking songs I want to hear in any order, etc - works fine, but the app isn't letting me go back to previous son...

Joe

Community Legend

10536 Views

1 replies

1 likes

  • 10536 Views
  • 1 replies
  • 1 likes

Premium wants more premium

I'm Premium user and whenever I try to play a song or shuffle play it says "You discovered a premium feature!" Start your free Spotify Premium trial to unlock it. Unable to play song. can I get any help

Visitor

I'm Premium user and whenever I try to play a song or shuffle play it says "You discovered a premium feature!" Start your free Spotify Premium trial to unlock it. Unable to play song. can I get any h...

Joe

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Solved!! Upload local files to Spotify?

I can do this on desktop and on iOS devices but can't find an option on the Android app. I'm on the latest version (8.4.11.1283) so am I missing something or is this not implemented in the Android version yet?

Gig Goer

I can do this on desktop and on iOS devices but can't find an option on the Android app. I'm on the latest version (8.4.11.1283) so am I missing something or is this not implemented in the Android ve...

clicheusername

Gig Goer

1951 Views

6 replies

0 likes

  • 1951 Views
  • 6 replies
  • 0 likes

Copy playlist to new account

Need help from chat team

Casual Listener

Need help from chat team

Fleanobelleau34

Casual Listener

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Se pausan las canciones a los 4 según / the songs get pause at 4 seconds

Cuando estoy reproduciendo listas, las canciones se pausan solas a los 4 segundos de comenzadas... When the song change, the new one get pause at 4 seconds after start.

Newbie

Cuando estoy reproduciendo listas, las canciones se pausan solas a los 4 segundos de comenzadas... When the song change, the new one get pause at 4 seconds after start.

438 Views

0 replies

1 likes

  • 438 Views
  • 0 replies
  • 1 likes

All music deleted, kept playing went way over my data limit.

Hi. Ive been using Spotify for a while now and the following has happened at least 6 times and ive had enough. I don't know how to get to costumer support so I'm gonna post here and hopefully someone will help.I noticed a few topics on all downloaded...

Casual Listener

Hi. Ive been using Spotify for a while now and the following has happened at least 6 times and ive had enough. I don't know how to get to costumer support so I'm gonna post here and hopefully someone...

Markmeima1990

Casual Listener

457 Views

3 replies

0 likes

  • 457 Views
  • 3 replies
  • 0 likes

Downloaded Music Albums not longer downloaded

Hi Everybody,first sorry for my bad english So i have a question about Spotify.Month ago i´ve downloaded some Music Albums, last Week i´ve seen that some Albums are not marked as Downloaded.I read about it, that it could be not enough Disk Space at t...

Newbie

Hi Everybody, first sorry for my bad english 🙂   So i have a question about Spotify. Month ago i´ve downloaded some Music Albums, last Week i´ve seen that some Albums are not marked as Down...

foetlunder1979

Newbie

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

carpetas y canciones borradas en spotify

Hola, Hoy spotify ha borrado todas los albumes y ficheros que tenía descargados en mi tarjeta SD de mi tablet, no sé porqué. Me había conectado a internet en los últimos 30 días más de una vez, de modo que no sé que ha pasado. Después he entrado en s...

Casual Listener

Hola,   Hoy spotify ha borrado todas los albumes y ficheros que tenía descargados en mi tarjeta SD de mi tablet, no sé porqué. Me había conectado a internet en los últimos 30 días más de una v...

Marienn

Newbie

716 Views

2 replies

1 likes

  • 716 Views
  • 2 replies
  • 1 likes

Spotify Won't Use certain Wifi

Hi all I'm using Spotify on my Samsung Note 3 but am having a few problems when I connect to Wifi in anywhere other than my home. I can have a strong Wifi connection in my work or on the train for example but get the "No Internet Connection" message ...

Casual Listener

Hi all   I'm using Spotify on my Samsung Note 3 but am having a few problems when I connect to Wifi in anywhere other than my home.  I can have a strong Wifi connection in my work or on...

1179849035

Newbie

10416 Views

5 replies

1 likes

  • 10416 Views
  • 5 replies
  • 1 likes

Behind the lyrics

I am using an asus zenfone 2 5.0 but BTL doesnt work. The feature is turned on in the settings but still nothing shows even on BTL playslist and to songs I know that has btl

Visitor

I am using an asus zenfone 2 5.0 but BTL doesnt work. The feature is turned on in the settings but still nothing shows even on BTL playslist and to songs I know that has btl

Nic0olai

Casual Listener

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Solved!! Lockscreen picture

When i play the music and the phone is in stand-by mode the album picture is not on display. How i can fix this problem ?.Huawei p9 lite

Casual Listener

When i play the music and the phone is in stand-by mode the album picture is not on display. How i can fix this problem ?. Huawei p9 lite

Nikcgi

Casual Listener

547 Views

2 replies

0 likes

  • 547 Views
  • 2 replies
  • 0 likes

Spotify used 8 gb of cellular data with "Download using cellular" set to off.

When I got into work this morning, I noticed Spotify had used 8 gb of data. I have a few downloaded playlists and have music quality set to "Extreme." However, "Download using cellular" is set to off. My commute is about 20 minutes, so unlikely I lis...

Newbie

When I got into work this morning, I noticed Spotify had used 8 gb of data.   I have a few downloaded playlists and have music quality set to "Extreme."   However, "Download using cellu...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes