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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118710 Views

27 replies

4 likes

  • 118710 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239402 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239402 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600189 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492745 Views

581 replies

42 likes

Account
Free
  • 492745 Views
  • 581 replies
  • 42 likes

Superuser Contribution BMW Mini Android - Not Working

Hey, first post so not sure if doing it right. I have a brand new mini cooper SD - I want spotify but won't commit to a Apple Device just so it works with my car. Does anybody have any clue when it will work or any tips in getting it to work? It's a ...

Newbie

Hey, first post so not sure if doing it right.    I have a brand new mini cooper SD - I want spotify but won't commit to a Apple Device just so it works with my car.  Does anybody...

RodrigoPalma

Roadie

2286 Views

1 replies

0 likes

  • 2286 Views
  • 1 replies
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Superuser Contribution Songs downloading to my device

HiI've set it to download the songs to my sd card but it still seems to be downloading to my device. How do I stop this?ThanksAlice

Newbie

Hi I've set it to download the songs to my sd card but it still seems to be downloading to my device. How do I stop this? Thanks Alice

RodrigoPalma

Roadie

1136 Views

1 replies

0 likes

  • 1136 Views
  • 1 replies
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Superuser Contribution Phone shuts down

My android phone (Samsung Galaxy s 7) is shutting down everytime I start spotify, after the newest update. I've rebooted my whole phone, but I still get the same problem.

Newbie

My android phone (Samsung Galaxy s 7) is shutting down everytime I start spotify, after the newest update. I've rebooted my whole phone, but I still get the same problem. 

RodrigoPalma

Roadie

674 Views

2 replies

1 likes

  • 674 Views
  • 2 replies
  • 1 likes

Superuser Contribution Songs without image

Hi.my problem is the next:I use Spotify in offline mode and some songs that are stored in my playlist do not show the image.I deleted the application data and it still does not work, I think it is due to an error in the app.please help me

Newbie

Hi. my problem is the next: I use Spotify in offline mode and some songs that are stored in my playlist do not show the image. I deleted the application data and it still does not work, I think it...

RodrigoPalma

Roadie

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Volume changes automatically on LG G5

Dear community,I'm using Spotify for years now in the Premium version, but never had this issue before.When I'm playing music on my LG G5 via Spotify, the music is at a normal volume level, but after some seconds it becomes more quiet, as if I would ...

Newbie

Dear community, I'm using Spotify for years now in the Premium version, but never had this issue before. When I'm playing music on my LG G5 via Spotify, the music is at a normal volume level, but...

Roelo1

Newbie

1057 Views

2 replies

1 likes

  • 1057 Views
  • 2 replies
  • 1 likes

Spotify's Volume is Too Low on Android; all other music apps are fine.

I've been having a problem recently with Spotify's output volume being too low. Here's what I've done so far.Cleared Android's cache partition.Uninstalled/reinstalled the Spotify App.Performed a factory reset of my device.My current Android version i...

Newbie

I've been having a problem recently with Spotify's output volume being too low. Here's what I've done so far. Cleared Android's cache partition. Uninstalled/reinstalled the Spotify App. Performe...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Music stops without reason

When I'm using Spotify in my Android cell it just stops the music for no reason. I need to press play again, but it stops again. Apparently there is no patternfor this, because some times it runs for ours without stopping, and sometimes stops every m...

Newbie

When I'm using Spotify in my Android cell it just stops the music for no reason. I need to press play again, but it stops again. Apparently there is no patternfor this, because some times it runs for...

boubek

Casual Listener

1048 Views

4 replies

1 likes

  • 1048 Views
  • 4 replies
  • 1 likes

[Android] Songs taking FOREVER to download

I'm using a Samsung Galaxy S7 and I have only 638 songs in my library, but it is taking AGES to download all the songs. By ages I mean over an hour for 10 songs or so. I'm downloading the songs in normal quality. My internet connection at home is jus...

Newbie

I'm using a Samsung Galaxy S7 and I have only 638 songs in my library, but it is taking AGES to download all the songs. By ages I mean over an hour for 10 songs or so. I'm downloading the songs in no...

401 Views

0 replies

0 likes

  • 401 Views
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Music skipping like a CD

Im bluetoothing music from my Samsung to the car and its skipping like you wouldnt believe! Any ideas how to stop it? I pay for premium and its all the songs ive downloaded.

Newbie

Im bluetoothing music from my Samsung to the car and its skipping like you wouldnt believe!    Any ideas how to stop it? I pay for premium and its all the songs ive downloaded. 

322 Views

0 replies

0 likes

  • 322 Views
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Getting upset lol

Created a profile but cant log in unless I click forgot password and create new password (same password) and tried to edit everything that would makes sense but nothing has worked

Newbie

Created a profile but cant log in unless I click forgot password and create new password (same password) and tried to edit everything that would makes sense but nothing has worked  

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Samsung Gear S2 extreme battery drain

I noticed today that Spotify accounted for 94% of battery use on my Gear S2. I had played a couple of tracks on my S8 through a connected soundbar, not using the Gear app at all. Normally I get 2 days of use of my watch on one charge. Today it barely...

Community Legend

I noticed today that Spotify accounted for 94% of battery use on my Gear S2. I had played a couple of tracks on my S8 through a connected soundbar, not using the Gear app at all. Normally I get 2 day...

Costdalton

Newbie

1704 Views

2 replies

1 likes

Gear
S2
  • 1704 Views
  • 2 replies
  • 1 likes

Your mixtape

I have accidently blocked a musician from “my mixtape“. How can i reset my preferences for my mixtape? Thanks in advance

Newbie

I have accidently blocked a musician from “my mixtape“. How can i reset my preferences for my mixtape? Thanks in advance

411 Views

0 replies

0 likes

  • 411 Views
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Solved!! can't turn off the shuffle button.

hey, guys. I've been a Spotify premium user for a few weeks and I still have this problem on my phone only. whenever I want to turn off the shuffle function it advertises to get premium and doesn't allow me to turn the shuffle function off. The final...

Casual Listener

hey, guys.  I've been a Spotify premium user for a few weeks and I still have this problem on my phone only. whenever I want to turn off the shuffle function it advertises to get pr...

quezadilaman

Casual Listener

998 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

How to always stay logged in

I have Spotify Premium which I got for international travel so I can listen to music offline. This worked great on the plane, but then several hours later when I went to listen to music again (after having turned my phone off and on again), Spotify a...

Casual Listener

I have Spotify Premium which I got for international travel so I can listen to music offline. This worked great on the plane, but then several hours later when I went to listen to music again (after ...

ㅇㅅㅇ

Newbie

4354 Views

4 replies

2 likes

  • 4354 Views
  • 4 replies
  • 2 likes

Spotify não abre!

O aplicativo simplesmente parou de abrir no meu celular Android. Já desinstalei e reinstalei o aplicativo, já reiniciei o celular, mas nada deu certo. Quanto tento abrir, fica uma tela preta, e nada mais. Foi de uma hora para outra, sem motivos. O me...

Newbie

O aplicativo simplesmente parou de abrir no meu celular Android. Já desinstalei e reinstalei o aplicativo, já reiniciei o celular, mas nada deu certo. Quanto tento abrir, fica uma tela preta, e nada ...

tteurs

Newbie

1835 Views

1 replies

1 likes

  • 1835 Views
  • 1 replies
  • 1 likes

Why Spotify can't recognize the song I have saved when listening song radio?

I have saved one song to my library, but when I am listening song radio and then it can't recognize that I have saved that, if I click the save button, my library will contain same songs. Is it a bug?

Newbie

I have saved one song to my library, but when I am listening song radio and then it can't recognize that I have saved that, if I click the save button, my library will contain same songs. Is it a bug?

332 Views

0 replies

0 likes

  • 332 Views
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App has disapeared

The Spotify app has disapeared drom nu Samsung tv I can t find it in the app store!

Newbie

The Spotify app has disapeared drom nu Samsung tv  I can t find it in the app store!

Joe

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Bluetooth - Playback cuts out, but pressing volume up or down resumes.

DescriptionWhen out running with the phone using offline files through spotify, the playback will cut out. Pressing volume up or volume down immediately resumes play. In discussing with a Jaybird rep, they pointed towards Spotify as the culprit: Live...

Music Fan

Description When out running with the phone using offline files through spotify, the playback will cut out. Pressing volume up or volume down immediately resumes play. In discussing with a Jaybird r...

Shizzawn

Newbie

1084 Views

1 replies

1 likes

  • 1084 Views
  • 1 replies
  • 1 likes

Auto Crossfade

Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings.The fading starts super early (around 14 seconds)This is super annoying, because some songs are interrupted in the...

Regular

Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings. The fading starts super early (around 14 seconds) This is su...

jmarkeng

Newbie

1707 Views

4 replies

2 likes

  • 1707 Views
  • 4 replies
  • 2 likes

Delete locally stored files from Spotify

I accidentally imported music stored on my Android phone into spotify and now I can't get rid of it, short of deleting albums 1 by 1 (i've got thousands). How do I get spotify not to import local files? I've deleted the cache and uninstalled the enti...

Newbie

I accidentally imported music stored on my Android phone into spotify and now I can't get rid of it, short of deleting albums 1 by 1 (i've got thousands).   How do I get spotify not to import ...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes