Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
394374 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi! I've been a Spotify premium member for about ten years now, and while each update seems to take away a bit of functionality, this last update takes the cake. I'm no longer able to listen to all my Liked songs by one artist at once. I can either l...
Hi! I've been a Spotify premium member for about ten years now, and while each update seems to take away a bit of functionality, this last update takes the cake. I'm no longer ab...
Newbie
883 Views
3 replies
3 likes
PlanFreeCountrySingapore DeviceOppo Find X3 ProOperating SystemAndroid 13 My Question or IssueWhen I select a song and goes into its info page, I press Play and a different song starts playing.This happens on Search results so far. The wrong song may...
Plan Free Country Singapore Device Oppo Find X3 Pro Operating System Android 13 My Question or Issue When I select a song and goes into its info page, I press Play and a differ...
Moderator
561 Views
1 replies
0 likes
Jag köpte ett premiumkort i en butik, men när jag skrev in koden sa det till mig att den här koden inte fungerar
Jag köpte ett premiumkort i en butik, men när jag skrev in koden sa det till mig att den här koden inte fungerar
Moderator
477 Views
1 replies
0 likes
Hello, I have a spotify premium account thus pay for no ads...When I just listened to a Why Files podcast there where ads in them not related to the Why Files whatsoever 4 times in a 49 minute podcast 2 ads of about 15 sec each. How is this possible ...
Hello, I have a spotify premium account thus pay for no ads... When I just listened to a Why Files podcast there where ads in them not related to the Why Files whatsoever 4 times in a 49 mi...
Spotify Star
769 Views
3 replies
0 likes
I've searched every community or bug issues but i don't see any same issues
I've searched every community or bug issues but i don't see any same issues
Not applicable
900 Views
2 replies
0 likes
PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android Oreo) My Question or IssueEver since the Spotify update on 6/28/22 I am unable to search for songs in my library/liked Songs/playlist. If I type the name of a song is shows up as ...
Plan Premium Country USA Device (Samsung Galaxy 9) Operating System (Android Oreo) My Question or Issue Ever since the Spotify update on 6/28/22 I am unable to search for ...
Casual Listener
1700 Views
4 replies
1 likes
I have a folder called Artists, which contains folders A-Z which contain playlists for the artists I like. I like to shuffle the whole Artists folder, which fortunately is still possible on pc, but not on mobile anymore for a long time now (please br...
I have a folder called Artists, which contains folders A-Z which contain playlists for the artists I like. I like to shuffle the whole Artists folder, which fortunately is still possible on pc, but n...
Not applicable
561 Views
2 replies
0 likes
Recently, I noticed when driving that I wasn't hearing any "new" podcasts. They were all about a week old. Opening the app, selecting my library, then podcasts, none were showing anything new.From the home screen, selecting the appropriate podcast th...
Recently, I noticed when driving that I wasn't hearing any "new" podcasts. They were all about a week old. Opening the app, selecting my library, then podcasts, none were showing anything new. From ...
Casual Listener
1445 Views
1 replies
0 likes
PlanPremiumCountryFrance DevicePoco f1 Operating SystemMIUI 11.0.9.0 - Android 10 My Question or IssueRecently, while I could listen to the music etc., and have access to the history, my app crashed when I tried to access the parameters section. I th...
Plan Premium Country France Device Poco f1 Operating System MIUI 11.0.9.0 - Android 10 My Question or Issue Recently, while I could listen to the mu...
Moderator
1870 Views
2 replies
0 likes
I can't listen to my songs except for one.You should really fix this spotify.
I can't listen to my songs except for one. You should really fix this spotify. 😕
Moderator
463 Views
1 replies
1 likes
I'm unable to see the clips which the artists upload & I usually follow on my Spotify account, recently I just checked the countdown section where we can presave the album there I can't find the vids they upload, it's been almost a week and am not su...
I'm unable to see the clips which the artists upload & I usually follow on my Spotify account, recently I just checked the countdown section where we can presave the album there I can't find the ...
Newbie
2072 Views
2 replies
0 likes
My echo show is playing Spotify but not the one I have on my phone which is premium
My echo show is playing Spotify but not the one I have on my phone which is premium
Moderator
375 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis has mainly been happening on my Klipsch speaker with Google Assistant, but I seem to rec...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This ha...
Casual Listener
2298 Views
2 replies
0 likes
Was ich habe:sowohl Premium als auch kostenlose VersionSamsung Galaxy A 52, Android 13Meine Frage oder mein ProblemBeim Abspielen von Playlisten (als Download und Online) UND gleichzeitiger Nutzung des Internets (Surfen, Abrufen von Mails, Social Med...
Was ich habe: sowohl Premium als auch kostenlose Version Samsung Galaxy A 52, Android 13 Meine Frage oder mein Problem Beim Abspielen von Playlisten (als Download und Online) UND gleichzeitiger N...
Moderator
840 Views
1 replies
1 likes
PlanPremiumCountryGermanyDeviceMotorola G42, Marshal Kilburn, Fiat/Chrysler UConnectOperating SystemAndroid 13 My Question or IssueSpotify refuses to play audio via Bluetooth on my Marshall Kilburn device when connected with a Motorola Moto G42 Andro...
Plan Premium Country Germany Device Motorola G42, Marshal Kilburn, Fiat/Chrysler UConnect Operating System Android 13 My Question or Issue Spotify refuses to play audio via Blue...
Casual Listener
1381 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceHuawei Mate 20 pro / Macbook Pro 16Operating SystemOSX/Android/Windows 10 My IssueWhen I pick "Living Room" music group created in Alexa that includes LG_Speaker_SP9YA then the sound plays on all other Alexa devices (5) ...
Plan Premium Country France Device Huawei Mate 20 pro / Macbook Pro 16 Operating System OSX/Android/Windows 10 My Issue When I pick "Living Room" music group created in Alexa that in...
Casual Listener
2016 Views
7 replies
1 likes
What I want to accomplish:I want the Spotify app to use only WIFI to download/stream stuff. I want the app to never use mobile data at all. What I have:Premium, Android 12, Fairphone FP4. What measures I've taken:1) I my phone settings -> apps -> Spo...
What I want to accomplish: I want the Spotify app to use only WIFI to download/stream stuff. I want the app to never use mobile data at all. What I have: Premium, Android 12, Fairphone FP4...
Newbie
10103 Views
6 replies
2 likes
PlanPremiumCountryBrazilDeviceGalaxy A31Operating SystemAndroid 11 My Question or IssueI am trying to add some mp3 files on my PC to a playlist and then download the playlist on my phone. This worked just fine 2 months ago, but for whatever reason, I...
Plan Premium Country Brazil Device Galaxy A31 Operating System Android 11 My Question or Issue I am trying to add some mp3 files on my PC to a playlist and then download the playlist...
Visitor
4130 Views
9 replies
2 likes
This is not a new idea but something that needs serious attention from the devs of the app. I have the app both on my Samsung Tab s9 and Samsung S20, but I have experienced frequent crashes of the app and its getting frustrating. I have looked at rec...
This is not a new idea but something that needs serious attention from the devs of the app. I have the app both on my Samsung Tab s9 and Samsung S20, but I have experienced frequent crashes of the ap...
414 Views
0 replies
0 likes
PlanPremiumCountryPhilippinesDeviceSamsung S23 UltraOperating SystemAndroid 14My Question or IssueVideo podcasts aren't showing (just audio) when connected to Bluetooth speakers, videos play fine when just on phone speakers. Tried reinstalling, clear...
Plan Premium Country Philippines Device Samsung S23 Ultra Operating System Android 14 My Question or Issue Video podcasts aren't showing (just audio) when connected to Bluetooth spea...
Moderator
725 Views
3 replies
0 likes
