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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111188 Views

26 replies

3 likes

  • 111188 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223716 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223716 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580905 Views

79 replies

3 likes

  • 580905 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478311 Views

577 replies

40 likes

Account
Free
  • 478311 Views
  • 577 replies
  • 40 likes

No se guardan las canciones

Soy Spotify premium y cada ves entro a la aplicación de mi smartphone tengo que volver a descargar todas las canciones porque al salir se borran todas . Que puedo hacer ?

Newbie

Soy Spotify premium y cada ves entro a la aplicación de mi smartphone tengo que volver a descargar todas las canciones porque al salir se borran todas . Que puedo hacer ?

autoincreible

Newbie

1735 Views

1 replies

5 likes

  • 1735 Views
  • 1 replies
  • 5 likes

(solved) Chromecast audio not working

Spotify used to work without any problem with chromecast audio in my xperia z3. Now that I'm using a Galaxy S7, the device does not appear in spotify. In other apps chromecast works. I'm premium user. (problem solved after doing a factory reset on ch...

Newbie

Spotify used to work without any problem with chromecast audio in my xperia z3. Now that I'm using a Galaxy S7, the device does not appear in spotify. In other apps chromecast works. I'm premium user...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Playlists not showing up on public profile

Okay. So when I create a playlist, it never shows up on my public profile, though I see it plain and clear from inside my profile. My username is muntjacfawn, and if you look on there you will see only four playlists. I have 10! Help me please.

Newbie

Okay. So when I create a playlist, it never shows up on my public profile, though I see it plain and clear from inside my profile. My username is muntjacfawn, and if you look on there you will see on...

user-removed

Not applicable

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Downloaded songs stop playing

Hi everyone. I've been so good with Spotify so far. I have about 6gbs of songs downloaded but some of these songs just stop playing randomly, when I'm offline of course. I have to listen to all the playlist to find these songs and download the proble...

Newbie

Hi everyone. I've been so good with Spotify so far. I have about 6gbs of songs downloaded but some of these songs just stop playing randomly, when I'm offline of course. I have to listen to all the p...

Joe

Community Legend

1043 Views

3 replies

0 likes

  • 1043 Views
  • 3 replies
  • 0 likes

Modo sin conexión

Al momento de estar en wifi descargue varias canciones para escuchar sin conexion, al mismo tiempohice la sincronización para enviar la musica a la tarjeta SD supuestamente fue exitosa, ahora en modo sin conexion no puedo escuchar nada y esta el espa...

Casual Listener

Al momento de estar en wifi descargue varias canciones para escuchar sin conexion, al mismo tiempohice la sincronización para enviar la musica a la tarjeta SD supuestamente fue exitosa, ahora en modo...

ErickRGuetta

Community Legend

742 Views

3 replies

0 likes

  • 742 Views
  • 3 replies
  • 0 likes

Superuser Contribution Archivos locales no reproducibles en android

Hola, tengo un nexus 5x actualizado a la última versión estable con spotify estable y con la última actualización no puedo reproducir archivos locales de mi macbook pro a mi movil nexus 5x. He probado a reinstalar desde cero en el móvil y nada... Ant...

Music Fan

Hola, tengo un nexus 5x actualizado a la última versión estable con spotify estable y con la última actualización no puedo reproducir archivos locales de mi macbook pro a mi movil nexus 5x.   ...

Erika

Roadie

13833 Views

5 replies

1 likes

  • 13833 Views
  • 5 replies
  • 1 likes

Android widget sleeps/blank

If I leave my phone for a short period the widget goes blank, I then press it and it takes me into Spotify where I need to resume playing. Pointless having a widget!

Newbie

If I leave my phone for a short period the widget goes blank, I then press it and it takes me into Spotify where I need to resume playing. Pointless having a widget!

645 Views

0 replies

3 likes

  • 645 Views
  • 0 replies
  • 3 likes

Premium account

My account on the web page of Spotify shows that i only have the free version and not premium; won't sync my music to the desktop version

Newbie

My account on the web page of Spotify shows that i only have the free version and not premium; won't sync my music to the desktop version

Angelina23

Regular

988 Views

4 replies

0 likes

  • 988 Views
  • 4 replies
  • 0 likes

Problème de connexion à SPOTIFY PRENIUM

Bonjour, Depuis ce matin je n'arrive plus à me connecter à SPOTIFY prenium.Ca me dit que je n'ai pas de compte prénium alors que c'est faux mon compte est prenium. Je suis donc sur un compte basic

Regular

Bonjour,   Depuis ce matin je n'arrive plus à me connecter à SPOTIFY prenium. Ca me dit que je n'ai pas de compte prénium alors que c'est faux mon compte est prenium. Je suis donc sur un comp...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Crackly audio/static on Google Pixel

I'm getting a lot of crackle/static throughout songs on my Google Pixel. Example being Fall Out Boy's "Golden" - a quiet song so its quite noticeable. If I play the same song through Play Music, it's fine (as are others). If I play it in Spotify, I g...

Newbie

I'm getting a lot of crackle/static throughout songs on my Google Pixel. Example being Fall Out Boy's "Golden" - a quiet song so its quite noticeable. If I play the same song through Play Music, it's...

1217 Views

0 replies

0 likes

  • 1217 Views
  • 0 replies
  • 0 likes

Canada Gear Fit 2

After receiving my Samsung Geart Fit 2 and finding out that there is no spotify available currently in Canada I am pretty upset Is there a definitive timeline for this to releasse in the Gear store or should I just return it as a major part of the pu...

Newbie

After receiving my Samsung Geart Fit 2 and finding out that there is no spotify available currently in Canada I am pretty upset   Is there a definitive timeline for this to releasse in th...

jurgenjacobs

Regular

2177 Views

6 replies

3 likes

  • 2177 Views
  • 6 replies
  • 3 likes

Error Downloading musics

I have a 32gb sd card but when i tried to download my musics it says that i dont have enough space then i tried to switch the storage and i didnt find at settings what can i do to solve it??

Newbie

I have a 32gb sd card but when i tried to download my musics it says that i dont have enough space then i tried to switch the storage and i didnt find at settings what can i do to solve it??

Joe

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Solved!! Play local file instead of Spotify version

Generally, I am very happy with Spotify quaity. But I have some things for which my local copy sounds better than Spotify's. Is there a way I can make Spotify "use local" instead of using its own copy? I am speaking of the exact same album. It appear...

Roadie

Generally, I am very happy with Spotify quaity. But I have some things for which my local copy sounds better than Spotify's. Is there a way I can make Spotify "use local" instead of using its own cop...

gutobernardo

Newbie

2395 Views

5 replies

0 likes

  • 2395 Views
  • 5 replies
  • 0 likes

Solved!! Problema archivos locales: No es posible descargarlos ni reproducirlos

En Windows 10 con la aplicación de Spotify, elijo la fuente (escritorio) y me aparecen correctamente dichos archivos locales.Creo una playlist y los dejo ahí, seleccionando también por si acaso la opción: Disponible Offline Voy a la app Android, a di...

Casual Listener

En Windows 10 con la aplicación de Spotify, elijo la fuente (escritorio) y me aparecen correctamente dichos archivos locales. Creo una playlist y los dejo ahí, seleccionando también por si acaso la ...

Edii_Tkd

Casual Listener

10186 Views

7 replies

1 likes

  • 10186 Views
  • 7 replies
  • 1 likes

Problème de connexion a Spotify Prenium

Bonjour, depuis ce matin je 'narrive plus à me connecter a spotify prenium.Ca me dit que mon compte n'est pas prénium alors qu'il est sensé l'être.

Regular

Bonjour, depuis ce matin je 'narrive plus à me connecter a spotify prenium. Ca me dit que mon compte n'est pas prénium alors qu'il est sensé l'être.  

Angelina23

Regular

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

Problem in downloaded songs.

I was normally listening to my playlists in Spotify, I stopped listening for a few hours and I went back to the app but this time offline without an internet connection but I came across my playlists all downloaded but were unavailable to access and ...

Casual Listener

I was normally listening to my playlists in Spotify, I stopped listening for a few hours and I went back to the app but this time offline without an internet connection but I came across my playlists...

Higor-HL7

Casual Listener

1110 Views

4 replies

1 likes

  • 1110 Views
  • 4 replies
  • 1 likes

EQ from iOS to Android

So after finally ditching Apple and moving back to Android I was rather dissapointed to discover that Spotify has chosen to use the built in Android equalizer rather than the fantastic 6-band EQ that was present on iOS. The biggest problem here is th...

Newbie

So after finally ditching Apple and moving back to Android I was rather dissapointed to discover that Spotify has chosen to use the built in Android equalizer rather than the fantastic 6-band EQ that...

949 Views

0 replies

0 likes

  • 949 Views
  • 0 replies
  • 0 likes

Spotify deletes offline content, I lose money

Hello. A couple of times each month spotify deletes all my offline music. I then have the privilege of having to re download everything, which of course costs me money. In fact I have spent three times as much money on downloading my music over and o...

Newbie

Hello. A couple of times each month spotify deletes all my offline music. I then have the privilege of having to re download everything, which of course costs me money. In fact I have spent three tim...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Solved!! Galaxy S6 issues- Can't add song to playlist or start song radio

I'm using Spotify app on my Galaxy s6 which is running the latest version of Marshmallow. My issue has been strange. When I long press on a song and the menu pops which contains the following options:Nothing happens when I tap any of the options. I'v...

Casual Listener

I'm using Spotify app on my Galaxy s6 which is running the latest version of Marshmallow.  My issue has been strange.   When I long press on a song and the menu pops w...

Joe

Community Legend

1222 Views

5 replies

0 likes

  • 1222 Views
  • 5 replies
  • 0 likes

Samsung Galaxy Note 4 SD Card Issues

Hello Spotify Community. So about a month ago, I bought a Samsung 128 GB Micro SD Card for my Galaxy Note 4 (Running Android version 4.4.4). After I put it in (I was using Google Play Music at the time), I would download songs on Google Play, and the...

Visitor

Hello Spotify Community.   So about a month ago, I bought a Samsung 128 GB Micro SD Card for my Galaxy Note 4 (Running Android version 4.4.4). After I put it in (I was using Google Play Musi...

Joe

Community Legend

5456 Views

12 replies

0 likes

  • 5456 Views
  • 12 replies
  • 0 likes