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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387680 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Songs keep skipping [Android]

Something has been going on with my Spotify player recently. As the title states, my songs keep getting skipped. I started playing some music and the player keeps skipping songs and pausing and unpausing the music at random. Sometimes it'll continuou...

Casual Listener

Something has been going on with my Spotify player recently. As the title states, my songs keep getting skipped. I started playing some music and the player keeps skipping songs and pausing and unpau...

xalmia

Casual Listener

892 Views

1 replies

0 likes

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  • 1 replies
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How to delete Artist Radio?

Hi, how can i delete "Nina Hagen" (see attached file)?

Casual Listener

Hi,   how can i delete "Nina Hagen" (see attached file)?

MartinStoichkov

Community Legend

2192 Views

3 replies

0 likes

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Shuffle all My Music Songs on Android Auto

Hello,Is there a way to shuffle all songs in my library on android auto? The work around I do is to add all of my songs to a playlist and shuffle that, but every time I add more music to my library I have to update the playlist via the desktop app. T...

Casual Listener

Hello, Is there a way to shuffle all songs in my library on android auto? The work around I do is to add all of my songs to a playlist and shuffle that, but every time I add more music to my library...

Tonyconman

Newbie

1389 Views

1 replies

3 likes

  • 1389 Views
  • 1 replies
  • 3 likes

Superuser Contribution Menu does not work on the app

Hi, I have the issue that the specific song/playlist menu doesn't work. As for example if I try to start a song radio I can click the button, but nothing happens. Same for every other option in this menu like "share" or "to the album". This also happ...

Casual Listener

Hi, I have the issue that the specific song/playlist menu doesn't work. As for example if I try to start a song radio I can click the button, but nothing happens. Same for every other option in this ...

Trayo

Casual Listener

917 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Songs not downloading

I hard reset my device yesterday. Got everything installed, but I am unable to download my songs. Since yesterday it's been a pain to download songs. It used to be quick, but after hours I barely reached 43% and we are talking about a 50mb connection...

Music Fan

I hard reset my device yesterday. Got everything installed, but I am unable to download my songs. Since yesterday it's been a pain to download songs. It used to be quick, but after hours I barely rea...

KatesHere

Community Legend

2009 Views

16 replies

0 likes

  • 2009 Views
  • 16 replies
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Spotify and SD-Card... the neverending sage of failure

Dear Spotify, First of all. I love your services. I've been using your services for years. And still it's my best spend money every month. However there seems to be a glitch in my experience.. Recently i switched phones. Since my old one broke. It's ...

Newbie

Dear Spotify,   First of all. I love your services. I've been using your services for years. And still it's my best spend money every month. However there seems to be a glitch in my experience...

336 Views

0 replies

0 likes

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PROBLEM WITH SD CARD

I removed the SD card and now all saved songs are gone.Please, help me.

Newbie

I removed the SD card and now all saved songs are gone. Please, help me.

226 Views

0 replies

0 likes

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Glitchy

Spotify Isso glitchy I can't even listen to it.I have to use one of my other players to listen to music.I have unlimited 4G and high speed wifi at home and its still **bleep**. I left google play because of this but I guess I may be going back.

Newbie

Spotify Isso glitchy I can't even listen to it. I have to use one of my other players to listen to music. I have unlimited 4G and high speed wifi at home and its still **bleep**. I left google play...

634 Views

0 replies

0 likes

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Home screen on htc m?

I used to be able to see the songs that were playing and skip forward and backwards whilst my phone was locked. Any ideas as this has disappeared

Newbie

I used to be able to see the songs that were playing and skip forward and backwards whilst my phone was locked. Any ideas as this has disappeared

229 Views

0 replies

0 likes

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samsung gear s3 streaming

So i just realized that when i open my spotify (premium) in my s3, there are only 2 mode choices: "remote" and "stream over wifi". remote allows me to play the music on the phone by controlling it through my gear while streaming over wifi allows me t...

Newbie

So i just realized that when i open my spotify (premium) in my s3, there are only 2 mode choices: "remote" and "stream over wifi".   remote allows me to play the music on the phone by controll...

1028 Views

0 replies

0 likes

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where is "my library"?

in my app there isn't "my library"....i have account premium on my asus zenfone 2 ze550ml android 5.0what can i do???? thx Lorenzo

Casual Listener

in my app there isn't "my library"....i have account premium on my asus zenfone 2 ze550ml android 5.0 what can i do????   thx   Lorenzo

Clickon87

Casual Listener

454 Views

2 replies

0 likes

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CANT DOWNLOAD

In my settings there isnt a download setting....I have the update 7.5.0.1076 and the current update is 7.5.0.1079..Is this the problem?....it doesnt let me update the app...PLEASE HELP ME

Newbie

In my settings there isnt a download setting....I have the update 7.5.0.1076 and the current update is 7.5.0.1079..Is this the problem?....it doesnt let me update the app...PLEASE HELP ME

Joe

Community Legend

457 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Additional Songs Play After Playlist Finishes

Super annoying, my Spotify app recently updated. Now when I start one of my Playlist, instead of Spotify playing the full list of songs and then stopping it plays my Playlist and then just moves to random songs afterwards. Considering I typically tur...

Newbie

Super annoying, my Spotify app recently updated. Now when I start one of my Playlist, instead of Spotify playing the full list of songs and then stopping it plays my Playlist and then just moves to r...

shweeney

Roadie

1243 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Bluetooth Issue

Hi,I have a problem with my phone (Android LG K500K) connecting to my car (Mazda CX-5). The phone connects or reconnect each time and I can see the current track Spotify is playing on the car's screen, but unless I go into the Spotify app on my phone...

Newbie

Hi, I have a problem with my phone (Android LG K500K) connecting to my car (Mazda CX-5). The phone connects or reconnect each time and I can see the current track Spotify is playing on the car's scr...

510 Views

0 replies

0 likes

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añadir canciones a favoritos

no puedo añadir canciones a favoritos ni borrarlas pero puedo añadirlas a mis playlists. ¿Que hago?

Newbie

no puedo añadir canciones a favoritos ni borrarlas pero puedo añadirlas a mis playlists. ¿Que hago?

1400 Views

0 replies

1 likes

  • 1400 Views
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Jersey, U.K not available in my country?

Hello, I want to get Spotify premium so I can listen offline while I travel on my Samsung S4, however when I go to download it it says it's 'not available in my country', despite none of my friends having the same issue. I live in Jersey, U.K. Any id...

Casual Listener

Hello,    I want to get Spotify premium so I can listen offline while I travel on my Samsung S4, however when I go to download it it says it's 'not available in my country', despite none ...

Joe

Community Legend

1913 Views

3 replies

0 likes

  • 1913 Views
  • 3 replies
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Solved!! Music stops

When i'm listening spotify, in sony's Phone, the music are always stoping, and i'm with good net. why?

Casual Listener

When i'm listening spotify, in sony's Phone, the music are always stoping, and i'm with good net. why?

Lcc24

Casual Listener

766 Views

2 replies

0 likes

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Android 7.0 blocked screen album and controls

In Android 6.0 after locking phone I was able to control music from Spotify (nice background and album art as lock screen). The same style as default Android Music app. But now in Android 7.0 the only posibility to control music on lock screen is to ...

Casual Listener

In Android 6.0 after locking phone I was able to control music from Spotify (nice background and album art as lock screen). The same style as default Android Music app. But now in Android 7.0 th...

573 Views

0 replies

0 likes

  • 573 Views
  • 0 replies
  • 0 likes