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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115189 Views

27 replies

4 likes

  • 115189 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231591 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231591 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591036 Views

79 replies

3 likes

  • 591036 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485552 Views

580 replies

42 likes

Account
Free
  • 485552 Views
  • 580 replies
  • 42 likes

Solved!! Streaming quality

Hi there, I am a new premium user mainly on my xperia z5 and was curious about streaming quality for offline music whilst connected to the internet. I will be listening to music in two different circumstances; one is out and about on and on the under...

Casual Listener

Hi there,   I am a new premium user mainly on my xperia z5 and was curious about streaming quality for offline music whilst connected to the internet.   I will be listening to music in ...

Joe

Community Legend

938 Views

3 replies

0 likes

  • 938 Views
  • 3 replies
  • 0 likes

Solved!! Where is the equalizer?

Various posts tell me that there is an equalizer, but I looked in my settings and there's nothing of the sort. Someone said under Playback. There I only have checkboxes for Offline mode, Gapless, Show unplayable songs, Normalize volume, Device broadc...

Regular

Various posts tell me that there is an equalizer, but I looked in my settings and there's nothing of the sort. Someone said under Playback. There I only have checkboxes for Offline mode, Gapless, Sho...

Jaydo

Regular

25693 Views

4 replies

0 likes

  • 25693 Views
  • 4 replies
  • 0 likes

I can't see all of my friends playlists

Hey all,When I go under my friends Playlists I only see some of the older ones he made a while back. None of his newer ones show up. He said he clicked "make public" on all of them but nothing changed. Just wondering if theres something were missing ...

Casual Listener

Hey all, When I go under my friends Playlists I only see some of the older ones he made a while back. None of his newer ones show up. He said he clicked "make public" on all of them but nothing ch...

Onnimolander16

Newbie

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

find music 2 days ago

How can I find my history on android. I was listening random music 3 days ago. I liked a music but I cant find this music use the music lyrics Can I find my 3 days history on android ?

Newbie

How can I find my history on android.    I was listening random music 3 days ago. I liked a music but I cant find this music use the music lyrics     Can I find my 3 days his...

Joe

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Why can't I rearrange playlist order on phone?

This is simplest functionality any music app should have, the ability to rearrange music in playlists on your phone. So why is it that I can only do it on the desktop version but not the mobile app? I also looked around and it appears iPhone users CA...

Casual Listener

This is simplest functionality any music app should have, the ability to rearrange music in playlists on your phone. So why is it that I can only do it on the desktop version but not the mobile app...

Joe

Community Legend

2313 Views

8 replies

3 likes

  • 2313 Views
  • 8 replies
  • 3 likes

Recently Played / Libraries Not Loading

Phone: Galaxy Note5Network Connection Type: 4G or WifiProblem Occurrence: 1-2 times dailyIf Spotify has not been running on my phone for a while, when I open it up it tries to load my "Recently Played" section and has a green spinning loading symbol....

Visitor

Phone: Galaxy Note5 Network Connection Type: 4G or Wifi Problem Occurrence: 1-2 times daily If Spotify has not been running on my phone for a while, when I open it up it tries to load my "Recent...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Spotify (or Android) not playing nicely when 2 bluetooth devices are connected

Up until 2 days ago, when two bluetooth devices were connected to my phone (Samsung Galaxy S7 Edge - Android v 6.0.1), everything was fine. It would switch to the newest BT device encountered and either continue to play seamlessly or possibly require...

Newbie

Up until 2 days ago, when two bluetooth devices were connected to my phone (Samsung Galaxy S7 Edge - Android v 6.0.1), everything was fine.  It would switch to the newest BT device encountered a...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Spotify premium stuttering songs

Problem: Premium stutters when trying to play songs from phone over WIFI to speaker.Hardware: Nexus 6P, Vizio Crave 360 with smartcastSoftware: Nougat 7.1.1, Spotify Premium 7.5.0.1076 I have tried to use the Android guide and uninstalled the program...

Newbie

Problem: Premium stutters when trying to play songs from phone over WIFI to speaker. Hardware: Nexus 6P, Vizio Crave 360 with smartcast Software: Nougat 7.1.1, Spotify Premium 7.5.0.1076 ...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Premium Spotify on Android crash and restart randomly

Premium Spotify on Android crash and restart randomly during play. Does anyone have a solution for this problem? Where is the log files?

Newbie

Premium Spotify on Android crash and restart randomly during play. Does anyone have a solution for this problem? Where is the log files?

Nico

Community Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Solved!! Full controls/album art on lock screen Galaxy S7

Just recently trying out the Android world and coming from iOS. When playing music and locking the phone, there's only a little bar for music controls on lock screen. Only options to skip forward or pause. Can the lock screen be like setup like iOS? ...

Casual Listener

Just recently trying out the Android world and coming from iOS.    When playing music and locking the phone, there's only a little bar for music controls on lock screen. Only options to s...

Edzerswords

Newbie

82776 Views

7 replies

4 likes

  • 82776 Views
  • 7 replies
  • 4 likes

Save to Sd Card

I just got a new phone LG Stylo 2 and downloaded the spotify app and can't find where you save to Sd Card. My old phone was also LG Stylo and it had it in the settings. Please Help

Newbie

I just got a new phone LG Stylo 2 and downloaded the spotify app and can't find where you save to Sd Card. My old phone was also LG Stylo and it had it in the settings. Please Help

Joe

Community Legend

648 Views

1 replies

0 likes

Android
sd card
  • 648 Views
  • 1 replies
  • 0 likes

Symphonic Coldplay by Royal Philharmonic Orchestra on Spotify

Why the Symphonic Coldplay by Royal Philharmonic Orchestra is still not available? This was released on 2013 and there is a plenty of albums available but not this one?

Newbie

Why the Symphonic Coldplay by Royal Philharmonic Orchestra is still not available? This was released on 2013 and there is a plenty of albums available but not this one?

Joe

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Syncing Local Files

I am having trouble with the local files. I am on the same network however, I don't have the available offline option and it only says waiting for connection. It has synced some files but not all. The other files just stay greyed out. Whats going on ...

Newbie

I am having trouble with the local files. I am on the same network however, I don't have the available offline option and it only says waiting for connection. It has synced some files but not all. Th...

Joe

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Solved!! Trouble logging in

My premium got canceled due to cc issues and I got signed out. It won't let me sign in due to not being in the u.s. I'm currently in israel I tried to change the country setting in my profile and it won't let me change the country from the u.s. to Is...

Newbie

My premium got canceled due to cc issues and I got signed out. It won't let me sign in due to not being in the u.s. I'm currently in israel I tried to change the country setting in my profile and it ...

Joe

Community Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Solved!! How do I wrestle back the control of my play button from Spotify?

Hello everyone,I use my headset's call button to pause and skip audio in the various apps. This external control is important to me as I am often on the move. The normal Android behavior is that the button controls whichever app you are using at the ...

Regular

Hello everyone, I use my headset's call button to pause and skip audio in the various apps. This external control is important to me as I am often on the move. The normal Android behavior is that th...

Jaydo

Regular

884 Views

2 replies

2 likes

  • 884 Views
  • 2 replies
  • 2 likes

Solved!! With every start notification "downloading 1 of xx (2%)"

Hello everyoneI never log off my Spotify but just close the Android App when not using it. Nearly everytime I open it I get a notification in my notification line showing the Spotify Icon and telling me "downloading 1 of xx (xx%)" and it starts downl...

Regular

Hello everyone I never log off my Spotify but just close the Android App when not using it. Nearly everytime I open it I get a notification in my notification line showing the Spotify Icon and telli...

curleey_13

Regular

3324 Views

2 replies

0 likes

  • 3324 Views
  • 2 replies
  • 0 likes

Removing albums doesn't free space.

I need free space on my sd card but removing downloaded albums doesn't make free space. It is the same as before removing. Why?

Gig Goer

I need free space on my sd card but removing downloaded albums doesn't make free space. It is the same as before removing. Why?

klauzer

Gig Goer

1065 Views

8 replies

0 likes

  • 1065 Views
  • 8 replies
  • 0 likes

No se guardan las canciones

Soy Spotify premium y cada ves entro a la aplicación de mi smartphone tengo que volver a descargar todas las canciones porque al salir se borran todas . Que puedo hacer ?

Newbie

Soy Spotify premium y cada ves entro a la aplicación de mi smartphone tengo que volver a descargar todas las canciones porque al salir se borran todas . Que puedo hacer ?

autoincreible

Newbie

1736 Views

1 replies

5 likes

  • 1736 Views
  • 1 replies
  • 5 likes