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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify playing automatically on bluetooth

This is VERY annoying. Every time I enter my car, spotify overrides other apps (such as podcasts) and start playing automatically.This issue has been described here also https://community.spotify.com/t5/Android/Disable-auto-play-on-Android-app/td-p/7...

Casual Listener

This is VERY annoying. Every time I enter my car, spotify overrides other apps (such as podcasts) and start playing automatically. This issue has been described here also https://community.spotify...

271 Views

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Browse menu playlists disapeared on Android phone

Recently, I did clear the spotify cache from the app manager but now the 'browse' menu is empty! I logged out and logged in again to make sure my android will shake out from the offline mode but still empty. Also, tried re-installing the app but to n...

Newbie

Recently, I did clear the spotify cache from the app manager but now the 'browse' menu is empty! I logged out and logged in again to make sure my android will shake out from the offline mode but stil...

265 Views

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3 problems with the app right now

1.) It is not possible to change the position in a playlist. I do not want to start the play and then change the order. I want to arrange the playlist in the app. And here is why: You may or may not have heard that playlists or mixtapes as I sometime...

Music Fan

1.) It is not possible to change the position in a playlist. I do not want to start the play and then change the order. I want to arrange the playlist in the app. And here is why: You may or may not ...

ArcticMe

Music Fan

935 Views

3 replies

1 likes

Android
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Issue w/ Downloading over Cellular

EDIT: Issue has been resolved. Looking to get post deleted.

Newbie

EDIT: Issue has been resolved. Looking to get post deleted.

210 Views

0 replies

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Offline mode

I just wasted almost a G and a half on downloading my songs back tried to stop it from taking to much credit so I stopped it now I lost all my data plus those songs I downloaded help please

Newbie

I just wasted almost a G and a half on downloading my songs back tried to stop it from taking to much credit so I stopped it now I lost all my data plus those songs I downloaded help please

209 Views

0 replies

0 likes

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Change language in menu?

Hi everyone,can you please advise how to change the Android app language in its menu? Actually, I spent a while looking for the Preferences themselves now that there was (another, unfortunate, substantial) change of the GUI and do not see it there - ...

Music Fan

Hi everyone, can you please advise how to change the Android app language in its menu? Actually, I spent a while looking for the Preferences themselves now that there was (another, unfortunate, subs...

Joe

Community Legend

1876 Views

6 replies

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Superuser Contribution Search function not working

Hi, The search function on my spotify app often doesn't work.I don't have any wifi-problems, i have updated the app, tried re-installing it, etc. I also have plenty of space on my phone so that can't be the issue either. Any idea how i can fix this? ...

Newbie

Hi,  The search function on my spotify app often doesn't work. I don't have any wifi-problems, i have updated the app, tried re-installing it, etc. I also have plenty of space on my phone so t...

RodrigoPalma

Roadie

269 Views

1 replies

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This song is not available.

This is infuriating. Everything is fine when I'm on WiFi at home, but as soon as I turn off WiFi literally everything is unplayable. I get the "This song is not available." on EVERYTHING that is not stored on my phone. I've updated Spotify, restarted...

Casual Listener

This is infuriating. Everything is fine when I'm on WiFi at home, but as soon as I turn off WiFi literally everything is unplayable. I get the "This song is not available." on EVERYTHING that is not ...

Trav110

Casual Listener

451 Views

3 replies

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Black screen on samsung 6edge when i open spotify

I did a recent update on my phone and when I now open spotify all I'm getting is a black screen

Newbie

I did a recent update on my phone and when I now open spotify all I'm getting is a black screen

Joe

Community Legend

478 Views

1 replies

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Superuser Contribution Unplayable artist

So I've been trying to listen to a band called the one hundred. Problem is, i literally cannot. When i listen to artist radio, it automatically skips to the next song, until it's a different artist. When i play it via download, it skips immediately t...

Regular

So I've been trying to listen to a band called the one hundred. Problem is, i literally cannot. When i listen to artist radio, it automatically skips to the next song, until it's a different artist. ...

RodrigoPalma

Roadie

307 Views

1 replies

0 likes

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Enlever la lecture en boucle

Bonjour, est-ce normal que je ne puisse pas enlever le mode "lire en boucle" ?

Newbie

Bonjour, est-ce normal que je ne puisse pas enlever le mode "lire en boucle" ?

577 Views

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Superuser Contribution No se me actualiza el diseño

No he recibido el nuevo diseño de spotify he borrado cache, e forzado cierre e incluso he borrado la App y nada.

Regular

No he recibido el nuevo diseño de spotify he borrado cache, e forzado cierre e incluso he borrado la App y nada.

Jotaaaace

Newbie

1982 Views

8 replies

4 likes

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Solved!! Can play only songs which are stored in my playlist. Cannot play or browse any lists.

Since I have gone premium, I cannot browse through any spotify list or browse.I am currently online but I can play only my own saved playlist. can anyone help please?

Casual Listener

Since I have gone premium, I cannot browse through any spotify list or browse.I am currently online but I can play only my own saved playlist. can anyone help please?

amgmsgti

Music Fan

853 Views

6 replies

0 likes

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Change storage location not appearing

When in the settings the change storage option is straight up not there, with no greyed out or anything. Please help, as I'm running out of internal storage source. Using a Moto g3 running android 6, and a functional 16gb SD card

Casual Listener

When in the settings the change storage option is straight up not there, with no greyed out or anything. Please help, as I'm running out of internal storage source. Using a Moto g3 running android 6,...

Joe

Community Legend

427 Views

1 replies

0 likes

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Mtel user have issues connecting to Spotify apps

I'm a Mtel user from Bulgaria and since the middle of last week I'm not able to connect to your applications both on Android and on my PC. When I gave them a call they told that as per your agreement I need to contact you.

Casual Listener

I'm a Mtel user from Bulgaria and since the middle of last week I'm not able to connect to your applications both on Android and on my PC. When I gave them a call they told that as per your agreement...

VassySt

Casual Listener

414 Views

2 replies

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Superuser Contribution "Song not available"

Lately when I have been playing Spotify it will only play a few songs from playlist and/or artists. If I try some songs it will say "Song not available". Isn't that the point of paying for Spotify monthly? I don't have the battery save on and often e...

Newbie

Lately when I have been playing Spotify it will only play a few songs from playlist and/or artists. If I try some songs it will say "Song not available". Isn't that the point of paying for Spotify mo...

RodrigoPalma

Roadie

362 Views

2 replies

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Superuser Contribution Song tracks 'are not available'

Been having a problem with Spotify on my Samsung galaxy s7. I can listen to tracks that i've downloaded in offline mode, and listen to tracks when I have wifi, but when I am driving or out for a work and try to search a song, it says the track is not...

Newbie

Been having a problem with Spotify on my Samsung galaxy s7. I can listen to tracks that i've downloaded in offline mode, and listen to tracks when I have wifi, but when I am driving or out for a work...

RodrigoPalma

Roadie

302 Views

1 replies

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Spotify doesnt want to download any of my songs !

Just got spotify premium and on my phone it doesnt want to dowload any of my songs that i want to listen to offline, i've tried on wifi, data, and i have plenty of storage ! Also i have it on my computer and half of the songs i've downloaded can't be...

Newbie

Just got spotify premium and on my phone it doesnt want to dowload any of my songs that i want to listen to offline, i've tried on wifi, data, and i have plenty of storage !    Also i hav...

Joe

Community Legend

263 Views

1 replies

0 likes

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Offline with full wifi

I don't know why but my Spotify is always offline although i have full wifi. This happens only at home on my wifi (when i use data or another wifi it works good). I tried to restart the wifi router, delete & download app again, clear app data. Nothin...

Visitor

I don't know why but my Spotify is always offline although i have full wifi. This happens only at home on my wifi (when i use data or another wifi it works good). I tried to restart the wifi router, ...

Catee

Community Legend

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8 replies

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