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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203359 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203359 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548459 Views

78 replies

3 likes

  • 548459 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456014 Views

571 replies

38 likes

Account
Free
  • 456014 Views
  • 571 replies
  • 38 likes

How can I turn off spotify automatically jumping to album radio once an album has finished?

For some reason my spotify has started jumping to "Album Radio", at the end of an album. It's rather frustraiting, but after looking around options, I've not been able to find any way to disable this? Can someone point me in the right direction? Than...

Casual Listener

For some reason my spotify has started jumping to "Album Radio", at the end of an album.  It's rather frustraiting, but after looking around options, I've not been able to find any way to disabl...

BluePitch

Newbie

1537 Views

1 replies

5 likes

  • 1537 Views
  • 1 replies
  • 5 likes

Volume gets suddenly loud

Hi! We have a two android phones, chromecast and a family account. We use separate users. Sometimes middle of the listening there is voice guidance saying someone else is listening spotify with this account and volume gets suddenly really loud. At th...

Newbie

Hi! We have a two android phones, chromecast and a family account. We use separate users. Sometimes middle of the listening there is voice guidance saying someone else is listening spotify with this ...

619 Views

0 replies

0 likes

  • 619 Views
  • 0 replies
  • 0 likes

Adding my own music

Im on family & friends premium i can add songs from my phone to my spotify playlists but my hubby can't why?!

Newbie

Im on family & friends premium i can add songs from my phone to my spotify playlists but my hubby can't why?!

Joe

Community Legend

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Songs not available on Android but are on Windows

I have created a playlist on Windows. When I open the playlist on Android, some songs are not available. If I search for the song on Android, the search cannot find the album, song or artist. On Windows it works fine. This makes no sense at all.An ex...

Casual Listener

I have created a playlist on Windows.  When I open the playlist on Android, some songs are not available.  If I search for the song on Android, the search cannot find the album, song or art...

Joe

Community Legend

623 Views

3 replies

0 likes

  • 623 Views
  • 3 replies
  • 0 likes

Cant control spotify from phone when using chromecast

My phone is a Sony xperia z5 updated to 6.01 and I just updated to the most recent version of Spotify. The problem I'm having is once I connect Spotify to chromecast I lose all controls. When I press anything such as shuffle on/off or next song it wi...

Newbie

My phone is a Sony xperia z5 updated to 6.01 and I just updated to the most recent version of Spotify. The problem I'm having is once I connect Spotify to chromecast I lose all controls. When I press...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

samsung note 3 stuck in offline mode

i have a samsung note 3. I went offline with the device. I am unable to get back online . my screen says "you're offline." "please connect to the unternet and try again" "spotify is currently set to offline " this problem has persisted for weeks and ...

Casual Listener

i have a samsung note 3. I went offline with the device. I am unable to get back online . my screen says "you're offline." "please connect to the unternet and try again" "spotify is currently set to ...

Joe

Community Legend

1459 Views

3 replies

0 likes

  • 1459 Views
  • 3 replies
  • 0 likes

Solved!! Local files wont sync with my mobile

So I was trying to add my AC/DC songs, that I have purchased time ago, to spotify since they don't have AC/DC, I created a playlist with my local files on the desktop app, then synced the playlist with my android device. I can see the playlist on my ...

Regular

So I was trying to add my AC/DC songs, that I have purchased time ago, to spotify since they don't have AC/DC, I created a playlist with my local files on the desktop app, then synced the playlist wi...

LSxPoweredKia

Casual Listener

10196 Views

23 replies

1 likes

Help
local files
Spotify
  • 10196 Views
  • 23 replies
  • 1 likes

Fluctuating volume with android app and chromecast

If i play content from spotify to my chromecast the volume is fluctuating. What to do?

Casual Listener

If i play content from spotify to my chromecast the volume is fluctuating. What to do?

blueboybillybob

Casual Listener

1696 Views

2 replies

1 likes

fluctuating volume android chromecast
  • 1696 Views
  • 2 replies
  • 1 likes

Keeps going to suggested radio instead of the next song

It's really annoying i can't play one song without it going to the radio for songs "like" the one i was listening to it automatically does that and i want it to stop asap

Casual Listener

It's really annoying i can't play one song without it going to the radio for songs "like" the one i was listening to it automatically does that and i want it to stop asap

Joe

Community Legend

9292 Views

10 replies

1 likes

  • 9292 Views
  • 10 replies
  • 1 likes

Starting Playback on PC startes playback on mobile too

When Spotify is used last on my Android mobile device and I start it on PC, select a track and press play the music starts both on my PC and my mobile device. I haven't intentionally activated Spotify Connect. Any ideas?

Casual Listener

When Spotify is used last on my Android mobile device and I start it on PC, select a track and press play the music starts both on my PC and my mobile device.   I haven't intentionally activat...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Changing Country on a daily base

Hi,Can I change the country on a daily base with spotify? I read I need to change every time the payment condidtion for this, but what when I do this on a daily base? This is not a solution for people they live close to a border and working the count...

Casual Listener

Hi, Can I change the country on a daily base with spotify? I read I need to change every time the payment condidtion for this, but what when I do this on a daily base? This is not a solution for peo...

phfran

Casual Listener

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes

Bug: "All Songs" for multi-level playlist folders only shows top-most folder.

Actual behaviour: If I have a playlist structure like so: Folder 1Folder 1.aPlaylist 1Folder 1.bPlaylist 2Playlist 3Playlist 4...If I go into "Folder 1" and press "All Songs", it will only populate the list with the songs from "Playlist 1". Expected ...

Casual Listener

Actual behaviour:   If I have a playlist structure like so:   Folder 1 Folder 1.a Playlist 1 Folder 1.b Playlist 2 Playlist 3 Playlist 4 ... If I go into "Folder 1" and ...

robboten

Regular

680 Views

2 replies

1 likes

  • 680 Views
  • 2 replies
  • 1 likes

I accidentally pushed "Donwloaded" button in "Songs" and I have lost all my downloaded music.

I am in offline mode, and now the phone is waiting to reach a WiFi network to donwload all my songs. There is some way to revert that mistake?

Music Fan

I am in offline mode, and now the phone is waiting to reach a WiFi network to donwload all my songs.  There is some way to revert that mistake?

Joe

Community Legend

2585 Views

6 replies

0 likes

  • 2585 Views
  • 6 replies
  • 0 likes

30 minutes as free never works

Any time I watch an ad (any ad) which says I will then enjoy thirty minutes of as free music, I usually enjoy between 10-20 minutes before the next one pops up. I've counted. Multiple times. Is this a glitch or are you just hoping we won't notice?

Newbie

Any time I watch an ad (any ad) which says I will then enjoy thirty minutes of as free music, I usually enjoy between 10-20 minutes before the next one pops up. I've counted. Multiple times. Is this ...

Joe

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

streaming quality for capped data plans

All the other known streaming apps have this feature. Spotify should have different settings for cellular and wifi and automatically switch from one streaming setting to another when the data switches from cellular to wifi and viceversa. Automatic op...

Casual Listener

All the other known streaming apps have this feature. Spotify should have different settings for cellular and wifi and automatically switch from one streaming setting to another when the data switche...

andrejjorje

Casual Listener

555 Views

2 replies

0 likes

  • 555 Views
  • 2 replies
  • 0 likes

Top Issue with Bluetooth and Android (and the solution)

- Open any media application (e.g. Google Music or Radiosnet) - I use to stream radio during my breakfast at home- Go to your car and launch Spotify- Leave your car and go do something else (e.g. work in the office)- Return back to the car by the end...

Newbie

- Open any media application (e.g. Google Music or Radiosnet) - I use to stream radio during my breakfast at home - Go to your car and launch Spotify - Leave your car and go do something else ...

480 Views

0 replies

1 likes

  • 480 Views
  • 0 replies
  • 1 likes

Solved!! Actualization removes the SD Card storage option

After the last app actualization, i can't find the Storage option in the app settings. So, I can't move my downloaded musics to my SD Card. My phone storage is small, and I need to use my SD Card to save the musics. Someone can help me please.EDIT: I...

Newbie

After the last app actualization, i can't find the Storage option in the app settings. So, I can't move my downloaded musics to my SD Card. My phone storage is small, and I need to use my SD...

Joe

Community Legend

1481 Views

7 replies

0 likes

  • 1481 Views
  • 7 replies
  • 0 likes