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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196208 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196208 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538016 Views

78 replies

3 likes

  • 538016 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444141 Views

565 replies

37 likes

Account
Free
  • 444141 Views
  • 565 replies
  • 37 likes

Top Issue with Bluetooth and Android (and the solution)

- Open any media application (e.g. Google Music or Radiosnet) - I use to stream radio during my breakfast at home- Go to your car and launch Spotify- Leave your car and go do something else (e.g. work in the office)- Return back to the car by the end...

Newbie

- Open any media application (e.g. Google Music or Radiosnet) - I use to stream radio during my breakfast at home - Go to your car and launch Spotify - Leave your car and go do something else ...

470 Views

0 replies

1 likes

  • 470 Views
  • 0 replies
  • 1 likes

Solved!! Actualization removes the SD Card storage option

After the last app actualization, i can't find the Storage option in the app settings. So, I can't move my downloaded musics to my SD Card. My phone storage is small, and I need to use my SD Card to save the musics. Someone can help me please.EDIT: I...

Newbie

After the last app actualization, i can't find the Storage option in the app settings. So, I can't move my downloaded musics to my SD Card. My phone storage is small, and I need to use my SD...

Joe

Community Legend

1443 Views

7 replies

0 likes

  • 1443 Views
  • 7 replies
  • 0 likes

[Android] Option for changing Storage disappeared!

Hey guys, today all my music was deleted and the button for the storage-selection in the settings disappeared. I tried also to uninstall and install it again and to reboot my phone. Please help me!!!A sad member

Regular

Hey guys, today all my music was deleted and the button for the storage-selection in the settings disappeared. I tried also to uninstall and install it again and to reboot my phone. Please help me!!!...

Joe

Community Legend

700 Views

3 replies

0 likes

  • 700 Views
  • 3 replies
  • 0 likes

Offline songs randomly not played

Hi,I cant listen my playlist offline anymore since most of the songs arent working. I have to turn out offline for listening every songs of the playlist. Is there any solution or any older version which can be used offline ? Thanks and sorry for my b...

Casual Listener

Hi, I cant listen my playlist offline anymore since most of the songs arent working. I have to turn out offline for listening every songs of the playlist. Is there any solution or any older version ...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Re: Playlists disappeared

Hi,I try this befor to and now again, but it stands that I dont delete any playliste

Visitor

Hi, I try this befor to and now again, but it stands that I dont delete any playliste

user-removed

Not applicable

1013 Views

8 replies

0 likes

  • 1013 Views
  • 8 replies
  • 0 likes

Problemas modo offline

Olá, estou tendo problemas pra ouvir minhas músicas em modo offline.Eu criei uma playlist para ouvir offline mas algumas músicas travam e só funcionam se tiver conectado a internet.Como resolver isso?

Newbie

Olá, estou tendo problemas pra ouvir minhas músicas em modo offline. Eu criei uma playlist para ouvir offline mas algumas músicas travam e só funcionam se tiver conectado a internet. Como resol...

Giba

Newbie

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

[Spotify connect] icon no show, cannot get connected with my Denon

I just upgraded my pixels from 7.0 to 7.1, and I used Spotify connect with my denonAVR1300 amp to play music. However it won't show up the icon"Device available" anymore, but I double checked iphone6s, and 5s still works with same wifi circumstance.W...

Newbie

I just upgraded my pixels from 7.0 to 7.1, and I used Spotify connect with my denonAVR1300 amp to play music. However it won't show up the icon"Device available" anymore, but I double checked iphone6...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcasts not playing offline mode

I have my podcasts downloaded so I can listen to them when I travel. Now they're not showing up as downloaded offline! Help!

Casual Listener

I have my podcasts downloaded so I can listen to them when I travel. Now they're not showing up as downloaded offline! Help!

Shelley5328

Casual Listener

765 Views

2 replies

0 likes

  • 765 Views
  • 2 replies
  • 0 likes

[Android][Other] Update lobbying

I know i'm being rude and all but come on, the update invites are so invasive. Is it possible to have the update info one or two time a day instead of two per minute ? I don't have empty room for all the updates of my phone.Thanks.

Newbie

I know i'm being rude and all but come on, the update invites are so invasive. Is it possible to have the update info one or two time a day instead of two per minute ? I don't have empty room for all...

428 Views

0 replies

0 likes

Android
Other
  • 428 Views
  • 0 replies
  • 0 likes

Up next/queue forgets the songs

After the latest update (on Android 7.0) I've had a problem with songs in the queue. Any time I play any audio in another app the Spotify app forgets the songs it's supposed to play next. I usually spend about five minutes picking songs and arranging...

Casual Listener

After the latest update (on Android 7.0) I've had a problem with songs in the queue. Any time I play any audio in another app the Spotify app forgets the songs it's supposed to play next. I usually s...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Solved!! STOP PLAYING RECOMMEND

When i listen to my playlist it playes recommend songs and i cant cancel it please tell me how i can turn it off

Newbie

When i listen to my playlist it playes recommend songs and i cant cancel it please tell me how i can turn it off

Finngao

Newbie

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes

Is there anyway I can add one of my MP3 songs that I downloaded to my Samsung Galaxy Tab to Spotify?

Is there anyway I can add my downloaded MP3s from the internet to my Samsung Galaxy Tab using Spotify as there is some songs that Spotify dont have that I want to listen?

Regular

Is there anyway I can add my downloaded MP3s from the internet to my Samsung Galaxy Tab using Spotify as there is some songs that Spotify dont have that I want to listen?

dbreen1996

Regular

1618 Views

7 replies

0 likes

  • 1618 Views
  • 7 replies
  • 0 likes

Solved!! Spotify stops working when I try to play the next song (skipping)

So I have had Spotify premium for a little less than a year and it keeps getting worse. I have a Moto G4 plus and the newest version of androidOf course the saved songs are undownloaded every now and then, and it's just slow.But lately I'm having a l...

Casual Listener

So I have had Spotify premium for a little less than a year and it keeps getting worse. I have a Moto G4 plus and the newest version of android Of course the saved songs are undownloaded every now a...

Eefje99

Casual Listener

800 Views

2 replies

0 likes

  • 800 Views
  • 2 replies
  • 0 likes

Some playlists are released

Hello,I am using premium on my Android Samsung A5 2016. I have a problem. I can not reach my some playlists. Some songs that I added are released and these playlists are empty. How can I solve this problem or is it a general problem does it fix with ...

Newbie

Hello, I am using premium on my Android Samsung A5 2016. I have a problem. I can not reach my some playlists. Some songs that I added are released and these playlists are empty. How can I solve this...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Android playback just stops mid playback?

I have downloaded my playlists and the app says every song has been downloaded however mid way through a song while not connected to the internet, playback stops. It starts again once I am connected to the internet again. If I keep it in offline mode...

Newbie

I have downloaded my playlists and the app says every song has been downloaded however mid way through a song while not connected to the internet, playback stops. It starts again once I am connected ...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with the app

The app keeps on deleting my playlists like 800 songs every day and I have to redownload them , is there something I am doing wrong or is it a bug ? Thanks for your help

Casual Listener

The app keeps on deleting my playlists like 800 songs every day and I have to redownload them , is there something I am doing wrong or is it a bug ? Thanks for your help

Arissarantis

Casual Listener

440 Views

2 replies

0 likes

  • 440 Views
  • 2 replies
  • 0 likes

Spotify premium

I have just subscribed to spotify premium on my laptop. How do I pair up my Samsung Galaxy A3 so I share the same facilities?

Newbie

I have just subscribed to spotify premium on my laptop. How do I pair up my Samsung Galaxy A3 so I share the same facilities?

itu_

Community Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Music downloads

Every 2 days the music i have downloaded to where i can listen offline dissappears and becomes un-downloaded. This just recently started happening the past couple weeks and have no idea why. Im getting tired of searching for everything again and down...

Casual Listener

Every 2 days the music i have downloaded to where i can listen offline dissappears and becomes un-downloaded. This just recently started happening the past couple weeks and have no idea why. Im getti...

erediger

Newbie

540 Views

3 replies

0 likes

  • 540 Views
  • 3 replies
  • 0 likes

Receiving no Notifications

The setting is activated that I should receive push notifications for new realeased music. And in the Android settings everthing is okay, too. I never got any notivications neither on Windows (since the bell was still available) or neither on Andorid...

Regular

The setting is activated that I should receive push notifications for new realeased music. And in the Android settings everthing is okay, too.  I never got any notivications neither on Windows (...

MartinStoichkov

Community Legend

1090 Views

7 replies

0 likes

  • 1090 Views
  • 7 replies
  • 0 likes

'Download using cellular' turned on, still can't download

I always update my Spotify app, however, one update broke the feature that has always been working. Is this a bug that someone else have experienced or is it just me?Version: 5.8.0.1029Android: 5.1 (API22)Device: Asus Zenfone Go

Regular

I always update my Spotify app, however, one update broke the feature that has always been working. Is this a bug that someone else have experienced or is it just me? Version: 5.8.0.1029 Android:...

gazer104

Newbie

820 Views

3 replies

0 likes

  • 820 Views
  • 3 replies
  • 0 likes