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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387871 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

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Superuser Contribution How automatically delete played songs from playlist?

Hello,I would like to know if it is possible that a played song get delete from a playlist, so I don't have to hear it twice.Thanks, Carlos

Casual Listener

Hello, I would like to know if it is possible that a played song get delete from a playlist, so I don't have to hear it twice. Thanks, Carlos

carlos86

Casual Listener

519 Views

2 replies

0 likes

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Superuser Contribution Wheres my music going?

My songs become unsaved after awhile even though I saved them to be able to play offline.

Newbie

My songs become unsaved after awhile even though I saved them to be able to play offline.

Erika

Roadie

326 Views

1 replies

0 likes

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Superuser Contribution Desaparecen canciones de mi lista de Favoritos.

Las canciones que me gustan las guardo en "Favoritos" , tengo activada la función de descarga de las canciones que están en esa categoría pero continuamente me ha sucedido que desaparecen canciones de la lista. Estas canciones aún están en Spotify y ...

Casual Listener

Las canciones que me gustan las guardo en "Favoritos" , tengo activada la función de descarga de las canciones que están en esa categoría pero continuamente me ha sucedido que desaparecen canciones d...

Erika

Roadie

6790 Views

1 replies

1 likes

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Superuser Contribution Songs deleted

Apparently even time there's an update some songs I have downloaded get deleted. Then they have to be re downloaded which is a major pain in the **bleep**. **bleep** is up with that?I'm not entirely sure if it's cause of the update, but I updated the...

Regular

Apparently even time there's an update some songs I have downloaded get deleted. Then they have to be re downloaded which is a major pain in the **bleep**. **bleep** is up with that? I'm not entir...

Erika

Roadie

417 Views

1 replies

0 likes

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premium account

hi, I've been a premium user for a year now and right now whenever I enter my mobile number to get a pin code, I don't receive anything. help please!

Casual Listener

hi, I've been a premium user for a year now and right now whenever I enter my mobile number to get a pin code, I don't receive anything. help please!

229 Views

0 replies

0 likes

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All my music is gone

I was listening to music for the past few hours and then it asked to me to update n I put remind me laster. Then a minute later, the app basically disappeared and I went to the appstore to reinstall it. After I did, and logged back into my account an...

Casual Listener

I was listening to music for the past few hours and then it asked to me to update n I put remind me laster. Then a minute later, the app basically disappeared and I went to the appstore to reinstall ...

Saneht

Casual Listener

341 Views

2 replies

0 likes

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Data Transfer

Hello! I have a question, and wander if i can find help here. Did someone know how many data ransfer spotify dowload beside music of course(photos, google analitycs etc.)?

Visitor

Hello!   I have a question, and wander if i can find help here.   Did someone know how many data ransfer spotify dowload beside music of course(photos, google analitycs etc.)?

303 Views

0 replies

0 likes

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premium user can't play playlist offline

hi,i know that premium user should go online once in a month for play in offline mode.but my premium account is not even a month yet. my question is: i've download lots of playlist and albums on my account, but i don;t know why, sometimes when i go o...

Newbie

hi, i know that premium user should go online once in a month for play in offline mode. but my premium account is not even a month yet.   my question is: i've download lots of playlist and a...

216 Views

0 replies

0 likes

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Solved!! Repeating songs over again when only 3/4 through the track

I am listening to my spotify account through an Amazon Echo, but it just keeps repeating the same songs when only 3/4 through its not set to repeat its set on random.

Newbie

I am listening to my spotify account through an Amazon Echo, but it just keeps repeating the same songs when only 3/4 through its not set to repeat its set on random.

SRT4STK

Regular

3141 Views

9 replies

3 likes

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Solved!! SD Card Issues

Hey everyone! I am having issues saving music to my SD card. The SD card is new(ish) and has plenty of storage, however, when I go to my Spotify settings, there is no "Storage" option at the bottom. I am running Android 6 and Spotify Version 7.4.0. I...

Casual Listener

Hey everyone!   I am having issues saving music to my SD card.  The SD card is new(ish) and has plenty of storage, however, when I go to my Spotify settings, there is no "Storage" option ...

Joe

Community Legend

2105 Views

3 replies

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Solved!! I updated my Sporify and now it doesn't detect my headphones. HELP

My spotify doesnt detect my headphones anymore. My phone has still the same settings, all the sounds work, my headphones work with other apps. Spotify works without the headphones but once i plug them i cannot hear a thing. I have sony experia phone....

Casual Listener

My spotify doesnt detect my headphones anymore. My phone has still the same settings, all the sounds work, my headphones work with other apps. Spotify works without the headphones but once i plug the...

Joe

Community Legend

708 Views

3 replies

0 likes

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Google voice commands to play full album in order?

I asked a similar question over a year ago that was not resolved, moved to Google Play Music, and now I'm back into Spotify.Whenever I say "OK Google" and ask to play an album, it'll start by playing the top tracks, rather than starting from the firs...

Casual Listener

I asked a similar question over a year ago that was not resolved, moved to Google Play Music, and now I'm back into Spotify. Whenever I say "OK Google" and ask to play an album, it'll start by pla...

newmind02

Casual Listener

1055 Views

1 replies

1 likes

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Não consigo ver as singles nas páginas de artistas

Quando eu entro numa página de um artista eu não consigo ver as singles/EPs, aparece apenas os albuns e compilações. Antes aparecia normalmente mas agora desapareceram. Aindo consigo perquisar, escutar, mas não apareces a parte das singles na página ...

Newbie

Quando eu entro numa página de um artista eu não consigo ver as singles/EPs, aparece apenas os albuns e compilações. 😞 Antes aparecia normalmente mas agora desapareceram. Aindo consigo perquisar, e...

891 Views

0 replies

2 likes

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Dirección particular de la cuenta

Hola quiero saber cómo buscar los datos de la dirección particular que he puesto en mi cuenta ya que contraté ha e un año la cuenta familiar y ahora que he dado cuántas mis contactos no.pueden acceder a ella debido a que no coincide la dirección

Newbie

Hola quiero saber cómo buscar los datos de la dirección particular que he puesto en mi cuenta ya que contraté ha e un año la cuenta familiar y ahora que he dado cuántas mis contactos no.pueden accede...

231 Views

0 replies

0 likes

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Downloaded Songs Will Not Play

I've got 12 downloaded songs on 2 different albums that won't play. I haven't exceeded the 3333 limit and the green arrow has appeared next to the songs indicating that they've downloaded. 3 are in the middle of one album, the surrounding songs work....

Casual Listener

I've got 12 downloaded songs on 2 different albums that won't play. I haven't exceeded the 3333 limit and the green arrow has appeared next to the songs indicating that they've downloaded. 3 are in t...

Joe

Community Legend

527 Views

4 replies

0 likes

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Music stopping while multitasking with pokémon go

Music stops when switching over to pokémon go, why? They say it is because Pokémon go is a full screen app and that Spotify automatically stops the music when opening one of those. Is that correct and if so, can it be changed in the next version?

Casual Listener

Music stops when switching over to pokémon go, why? They say it is because Pokémon go is a full screen app and that Spotify automatically stops the music when opening one of those. Is that correct an...

Marklund

Casual Listener

8219 Views

5 replies

0 likes

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Why isnt the music playing?

I connected my speaker to my phone (via bluetooth) and for some reason when I press play on my phone to play music it pauses itself and I tried closing the app and it still won't let me play, I turned off my speaker and it still doesn't work. Help!

Newbie

I connected my speaker to my phone (via bluetooth) and for some reason when I press play on my phone to play music it pauses itself and I tried closing the app and it still won't let me play, I turne...

278 Views

0 replies

0 likes

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Songs stop and start, choppy playback and dropouts

Android, Sprint EVO 4G LTE over 3G I'm a premium subscriber, but simply can't justify paying any more as long as my mobile experience is so terrible. When traveling in my car in the NE (NYC, CT, MA) spotify will play a song or two normally and then s...

Regular

Android, Sprint EVO 4G LTE over 3G I'm a premium subscriber, but simply can't justify paying any more as long as my mobile experience is so terrible. When traveling in my car in the NE (NYC, CT, MA)...

Kalmora

Roadie

20997 Views

14 replies

0 likes

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Spotify runs real slow

Spotify runs really slowly, even when off line. Play lists takes ages to load and songs take ages to buffer (timer ticking but no sound). Any "quick fix" or should I unsubscribe?

Casual Listener

Spotify runs really slowly, even when off line. Play lists takes ages to load and songs take ages to buffer (timer ticking but no sound). Any "quick fix" or should I unsubscribe?

Joe

Community Legend

555 Views

3 replies

0 likes

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Superuser Contribution smart tv philips

hola como va? tengo una cuenta premium, mi consulta es la siguiente, en el celular funciona perfecto, pero en la tv descargue la app, igrese usando mi cuenta premium, sin embargo no me aparecen las canciones escuchadas recientementes, el motor de bus...

Newbie

hola como va? tengo una cuenta premium, mi consulta es la siguiente, en el celular funciona perfecto, pero en la tv descargue la app, igrese usando mi cuenta premium, sin embargo no me aparecen las c...

Erika

Roadie

403 Views

1 replies

0 likes

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  • 0 likes