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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118691 Views

27 replies

4 likes

  • 118691 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239382 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239382 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600177 Views

79 replies

3 likes

  • 600177 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492731 Views

581 replies

42 likes

Account
Free
  • 492731 Views
  • 581 replies
  • 42 likes

Solved!! Trouble logging in

My premium got canceled due to cc issues and I got signed out. It won't let me sign in due to not being in the u.s. I'm currently in israel I tried to change the country setting in my profile and it won't let me change the country from the u.s. to Is...

Newbie

My premium got canceled due to cc issues and I got signed out. It won't let me sign in due to not being in the u.s. I'm currently in israel I tried to change the country setting in my profile and it ...

Joe

Community Legend

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Solved!! How do I wrestle back the control of my play button from Spotify?

Hello everyone,I use my headset's call button to pause and skip audio in the various apps. This external control is important to me as I am often on the move. The normal Android behavior is that the button controls whichever app you are using at the ...

Regular

Hello everyone, I use my headset's call button to pause and skip audio in the various apps. This external control is important to me as I am often on the move. The normal Android behavior is that th...

Jaydo

Regular

889 Views

2 replies

2 likes

  • 889 Views
  • 2 replies
  • 2 likes

Solved!! With every start notification "downloading 1 of xx (2%)"

Hello everyoneI never log off my Spotify but just close the Android App when not using it. Nearly everytime I open it I get a notification in my notification line showing the Spotify Icon and telling me "downloading 1 of xx (xx%)" and it starts downl...

Regular

Hello everyone I never log off my Spotify but just close the Android App when not using it. Nearly everytime I open it I get a notification in my notification line showing the Spotify Icon and telli...

curleey_13

Regular

3328 Views

2 replies

0 likes

  • 3328 Views
  • 2 replies
  • 0 likes

Removing albums doesn't free space.

I need free space on my sd card but removing downloaded albums doesn't make free space. It is the same as before removing. Why?

Gig Goer

I need free space on my sd card but removing downloaded albums doesn't make free space. It is the same as before removing. Why?

klauzer

Gig Goer

1073 Views

8 replies

0 likes

  • 1073 Views
  • 8 replies
  • 0 likes

No se guardan las canciones

Soy Spotify premium y cada ves entro a la aplicación de mi smartphone tengo que volver a descargar todas las canciones porque al salir se borran todas . Que puedo hacer ?

Newbie

Soy Spotify premium y cada ves entro a la aplicación de mi smartphone tengo que volver a descargar todas las canciones porque al salir se borran todas . Que puedo hacer ?

autoincreible

Newbie

1741 Views

1 replies

5 likes

  • 1741 Views
  • 1 replies
  • 5 likes

(solved) Chromecast audio not working

Spotify used to work without any problem with chromecast audio in my xperia z3. Now that I'm using a Galaxy S7, the device does not appear in spotify. In other apps chromecast works. I'm premium user. (problem solved after doing a factory reset on ch...

Newbie

Spotify used to work without any problem with chromecast audio in my xperia z3. Now that I'm using a Galaxy S7, the device does not appear in spotify. In other apps chromecast works. I'm premium user...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Playlists not showing up on public profile

Okay. So when I create a playlist, it never shows up on my public profile, though I see it plain and clear from inside my profile. My username is muntjacfawn, and if you look on there you will see only four playlists. I have 10! Help me please.

Newbie

Okay. So when I create a playlist, it never shows up on my public profile, though I see it plain and clear from inside my profile. My username is muntjacfawn, and if you look on there you will see on...

user-removed

Not applicable

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Downloaded songs stop playing

Hi everyone. I've been so good with Spotify so far. I have about 6gbs of songs downloaded but some of these songs just stop playing randomly, when I'm offline of course. I have to listen to all the playlist to find these songs and download the proble...

Newbie

Hi everyone. I've been so good with Spotify so far. I have about 6gbs of songs downloaded but some of these songs just stop playing randomly, when I'm offline of course. I have to listen to all the p...

Joe

Community Legend

1059 Views

3 replies

0 likes

  • 1059 Views
  • 3 replies
  • 0 likes

Modo sin conexión

Al momento de estar en wifi descargue varias canciones para escuchar sin conexion, al mismo tiempohice la sincronización para enviar la musica a la tarjeta SD supuestamente fue exitosa, ahora en modo sin conexion no puedo escuchar nada y esta el espa...

Casual Listener

Al momento de estar en wifi descargue varias canciones para escuchar sin conexion, al mismo tiempohice la sincronización para enviar la musica a la tarjeta SD supuestamente fue exitosa, ahora en modo...

ErickRGuetta

Community Legend

759 Views

3 replies

0 likes

  • 759 Views
  • 3 replies
  • 0 likes

Superuser Contribution Archivos locales no reproducibles en android

Hola, tengo un nexus 5x actualizado a la última versión estable con spotify estable y con la última actualización no puedo reproducir archivos locales de mi macbook pro a mi movil nexus 5x. He probado a reinstalar desde cero en el móvil y nada... Ant...

Music Fan

Hola, tengo un nexus 5x actualizado a la última versión estable con spotify estable y con la última actualización no puedo reproducir archivos locales de mi macbook pro a mi movil nexus 5x.   ...

Erika

Roadie

13889 Views

5 replies

1 likes

  • 13889 Views
  • 5 replies
  • 1 likes

Android widget sleeps/blank

If I leave my phone for a short period the widget goes blank, I then press it and it takes me into Spotify where I need to resume playing. Pointless having a widget!

Newbie

If I leave my phone for a short period the widget goes blank, I then press it and it takes me into Spotify where I need to resume playing. Pointless having a widget!

654 Views

0 replies

3 likes

  • 654 Views
  • 0 replies
  • 3 likes

Premium account

My account on the web page of Spotify shows that i only have the free version and not premium; won't sync my music to the desktop version

Newbie

My account on the web page of Spotify shows that i only have the free version and not premium; won't sync my music to the desktop version

Angelina23

Regular

1008 Views

4 replies

0 likes

  • 1008 Views
  • 4 replies
  • 0 likes

Problème de connexion à SPOTIFY PRENIUM

Bonjour, Depuis ce matin je n'arrive plus à me connecter à SPOTIFY prenium.Ca me dit que je n'ai pas de compte prénium alors que c'est faux mon compte est prenium. Je suis donc sur un compte basic

Regular

Bonjour,   Depuis ce matin je n'arrive plus à me connecter à SPOTIFY prenium. Ca me dit que je n'ai pas de compte prénium alors que c'est faux mon compte est prenium. Je suis donc sur un comp...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Crackly audio/static on Google Pixel

I'm getting a lot of crackle/static throughout songs on my Google Pixel. Example being Fall Out Boy's "Golden" - a quiet song so its quite noticeable. If I play the same song through Play Music, it's fine (as are others). If I play it in Spotify, I g...

Newbie

I'm getting a lot of crackle/static throughout songs on my Google Pixel. Example being Fall Out Boy's "Golden" - a quiet song so its quite noticeable. If I play the same song through Play Music, it's...

1231 Views

0 replies

0 likes

  • 1231 Views
  • 0 replies
  • 0 likes

Canada Gear Fit 2

After receiving my Samsung Geart Fit 2 and finding out that there is no spotify available currently in Canada I am pretty upset Is there a definitive timeline for this to releasse in the Gear store or should I just return it as a major part of the pu...

Newbie

After receiving my Samsung Geart Fit 2 and finding out that there is no spotify available currently in Canada I am pretty upset   Is there a definitive timeline for this to releasse in th...

jurgenjacobs

Regular

2191 Views

6 replies

3 likes

  • 2191 Views
  • 6 replies
  • 3 likes

Error Downloading musics

I have a 32gb sd card but when i tried to download my musics it says that i dont have enough space then i tried to switch the storage and i didnt find at settings what can i do to solve it??

Newbie

I have a 32gb sd card but when i tried to download my musics it says that i dont have enough space then i tried to switch the storage and i didnt find at settings what can i do to solve it??

Joe

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Solved!! Play local file instead of Spotify version

Generally, I am very happy with Spotify quaity. But I have some things for which my local copy sounds better than Spotify's. Is there a way I can make Spotify "use local" instead of using its own copy? I am speaking of the exact same album. It appear...

Roadie

Generally, I am very happy with Spotify quaity. But I have some things for which my local copy sounds better than Spotify's. Is there a way I can make Spotify "use local" instead of using its own cop...

gutobernardo

Newbie

2409 Views

5 replies

0 likes

  • 2409 Views
  • 5 replies
  • 0 likes

Solved!! Problema archivos locales: No es posible descargarlos ni reproducirlos

En Windows 10 con la aplicación de Spotify, elijo la fuente (escritorio) y me aparecen correctamente dichos archivos locales.Creo una playlist y los dejo ahí, seleccionando también por si acaso la opción: Disponible Offline Voy a la app Android, a di...

Casual Listener

En Windows 10 con la aplicación de Spotify, elijo la fuente (escritorio) y me aparecen correctamente dichos archivos locales. Creo una playlist y los dejo ahí, seleccionando también por si acaso la ...

Edii_Tkd

Casual Listener

10211 Views

7 replies

1 likes

  • 10211 Views
  • 7 replies
  • 1 likes

Problème de connexion a Spotify Prenium

Bonjour, depuis ce matin je 'narrive plus à me connecter a spotify prenium.Ca me dit que mon compte n'est pas prénium alors qu'il est sensé l'être.

Regular

Bonjour, depuis ce matin je 'narrive plus à me connecter a spotify prenium. Ca me dit que mon compte n'est pas prénium alors qu'il est sensé l'être.  

Angelina23

Regular

547 Views

2 replies

0 likes

  • 547 Views
  • 2 replies
  • 0 likes