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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196194 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196194 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537992 Views

78 replies

3 likes

  • 537992 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444073 Views

565 replies

37 likes

Account
Free
  • 444073 Views
  • 565 replies
  • 37 likes

Receiving no Notifications

The setting is activated that I should receive push notifications for new realeased music. And in the Android settings everthing is okay, too. I never got any notivications neither on Windows (since the bell was still available) or neither on Andorid...

Regular

The setting is activated that I should receive push notifications for new realeased music. And in the Android settings everthing is okay, too.  I never got any notivications neither on Windows (...

MartinStoichkov

Community Legend

1090 Views

7 replies

0 likes

  • 1090 Views
  • 7 replies
  • 0 likes

'Download using cellular' turned on, still can't download

I always update my Spotify app, however, one update broke the feature that has always been working. Is this a bug that someone else have experienced or is it just me?Version: 5.8.0.1029Android: 5.1 (API22)Device: Asus Zenfone Go

Regular

I always update my Spotify app, however, one update broke the feature that has always been working. Is this a bug that someone else have experienced or is it just me? Version: 5.8.0.1029 Android:...

gazer104

Newbie

820 Views

3 replies

0 likes

  • 820 Views
  • 3 replies
  • 0 likes

Help

No puedo abrir la aplicacio con mi cuenta pero si en la web. Que hago?

Newbie

No puedo abrir la aplicacio con mi cuenta pero si en la web. Que hago?

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

Logging in on Android phone

I have recently joined family premium woth my husband. Spotify will allow me to log into it on my computer but we i try to log in on the Android app with my username and password it tells me i dont habe a facebook account connected with spotify and i...

Newbie

I have recently joined family premium woth my husband. Spotify will allow me to log into it on my computer but we i try to log in on the Android app with my username and password it tells me i dont h...

Joe

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Personal Mixtapes only working on Desktop

Hi there, as the topic already says, I can't use the "Your Mixtape" feature on my android devices.It only works on my MacOS application.I did not found anything regarding this problem in the web.Anybody who also had this issue and can tell me how to ...

Visitor

Hi there,   as the topic already says, I can't use the "Your Mixtape" feature on my android devices. It only works on my MacOS application. I did not found anything regarding this problem in...

user-removed

Not applicable

991 Views

6 replies

0 likes

  • 991 Views
  • 6 replies
  • 0 likes

Singles section and albums disappeared

Hi! I have 2 problems. I have spotify on my android and on my computer.Why isn't the singles section there anymore on my android spotify? It has disappeared for a long long time! Sometimes the singles have other songs within, for example those of Eny...

Casual Listener

Hi! I have 2 problems. I have spotify on my android and on my computer. Why isn't the singles section there anymore on my android spotify? It has disappeared for a long long time! Sometimes the sing...

watermark

Casual Listener

831 Views

5 replies

0 likes

  • 831 Views
  • 5 replies
  • 0 likes

Spotify reagiert nicht

Seit dem letzten update von spotify reagiert spotify nicht direkt und beendet sich von selbst. Ein fehlerhaftere Version gab es bis jetzt nicht.

Newbie

Seit dem letzten update von spotify reagiert spotify nicht direkt und beendet sich von selbst. Ein fehlerhaftere Version gab es bis jetzt nicht.

1002 Views

0 replies

0 likes

  • 1002 Views
  • 0 replies
  • 0 likes

Keep losing added/downloaded songs from my library

All the sudden when I got to recently played artists or my songs. I may have only a few songs from certain albums and over 1000 songs from my library. I've been using Spotify for months and beverage had this sorta problem.

Casual Listener

All the sudden when I got to recently played artists or my songs. I may have only a few songs from certain albums and over 1000 songs from my library. I've been using Spotify for months and beverage ...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Why Auto Play?

To me it seems that the Auto Play is a new feature. I did not ask for it. And neither did I find anyone in this community that asked for it. What we asked for is the option to change the position of the tracks, we asked for a good way to handle audio...

Music Fan

To me it seems that the Auto Play is a new feature. I did not ask for it. And neither did I find anyone in this community that asked for it.   What we asked for is the option to change the pos...

Vanterax

Roadie

777 Views

3 replies

2 likes

  • 777 Views
  • 3 replies
  • 2 likes

Spofity and Google Music Pausing War

Hello everyone, I have encountered an obnoxious issue on my Android. I have a Moto X 2nd Gen, running 5.1, Spotify app version 7.5.0.1076 armV7, and Google Play Music version "7.2.4222-1.L.3634639". I've checked for updates to the phone, spotify, and...

Casual Listener

Hello everyone,   I have encountered an obnoxious issue on my Android. I have a Moto X 2nd Gen, running 5.1, Spotify app version 7.5.0.1076 armV7, and Google Play Music version "7.2.4222-1.L.3...

616 Views

0 replies

0 likes

google music
google play
pause
  • 616 Views
  • 0 replies
  • 0 likes

Playing after album

When I go to sleep, I shuffle play an album. When the album has played all the way through, it starts playing from the album radio. How do I get this to stop? I only want it to play the album I selected.

Visitor

When I go to sleep, I shuffle play an album. When the album has played all the way through, it starts playing from the album radio. How do I get this to stop? I only want it to play the album I selec...

Herregaard

Regular

694 Views

4 replies

0 likes

  • 694 Views
  • 4 replies
  • 0 likes

Solved!! How do I sign out on android?

I have spotify on my android phone. How do I sign out when I want to stop listening? I've been using "forcestop" on the app, but I don't think that's probably the best way. Thanks!

Casual Listener

I have spotify on my android phone. How do I sign out when I want to stop listening? I've been using "forcestop" on the app, but I don't think that's probably the best way. Thanks!

Joe

Community Legend

8411 Views

5 replies

0 likes

  • 8411 Views
  • 5 replies
  • 0 likes

Scared about auto resume on second device

Hey guys, since last week a ran into a scaring issues with my spotify setup.I usually go to the gym and hook up my iPhone to the sound-system.After the workout I head over to the changing room, leaving the iPhone behind but still playing music. As so...

Newbie

Hey guys,   since last week a ran into a scaring issues with my spotify setup. I usually go to the gym and hook up my iPhone to the sound-system. After the workout I head over to the changin...

415 Views

0 replies

0 likes

Resume Playing
  • 415 Views
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  • 0 likes

Free play

Hi I'm Pooh Bear aka ***********@gmail.com you say 30 minutes ad free, but it plays 3 approximately 2:45 average songs and goes too an even longer ad. This has only been in the last two months or so. You got an actual 30 minutes music play before. I'...

Visitor

Hi I'm Pooh Bear aka ***********@gmail.com you say 30 minutes ad free, but it plays 3 approximately 2:45 average songs and goes too an even longer ad. This has only been in the last two months or so....

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

[Glitch] Repeat and Shuffle automatically disables to switch to Radio

I will be listening to a single playlist with two or three songs, or even a single song after two times, both the Repeat function and Shuffle Function disables to automatically switch to radio without my permission.This glitch has caused data consump...

Roadie

I will be listening to a single playlist with two or three songs, or even a single song after two times, both the Repeat function and Shuffle Function disables to automatically switch to radio withou...

576 Views

0 replies

0 likes

  • 576 Views
  • 0 replies
  • 0 likes

Artist Radio

Everytime I try to play Logic radio, it either says I need premium, or simply doesn't react. All my other stations are working just fine. What is happening??

Newbie

Everytime I try to play Logic radio, it either says I need premium, or simply doesn't react. All my other stations are working just fine. What is happening??

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Solved!! Playlists auto switching to song radio

Just recently I noticed that when my playlists play through to the last song Spotify suddenly then starts playing random songs from Song Radio. Before it would stop at the end of the last song on the Playlist. Maybe something to do with a new Spotify...

Music Fan

Just recently I noticed that when my playlists play through to the last song Spotify suddenly then starts playing random songs from Song Radio. Before it would stop at the end of the last song on the...

Joe

Community Legend

2130 Views

3 replies

0 likes

  • 2130 Views
  • 3 replies
  • 0 likes

Samsung Gear S3 BT connection not stable using direct link via WLAN

Dear all, using Spotify via the Smartphone works fine. But using it via WLAN and transmitting it to a BT receiver plugged to an amplifier doesn't work properly. Connection isn't stable and stutters significantly so that app is just not useable. Does ...

Casual Listener

Dear all, using Spotify via the Smartphone works fine. But using it via WLAN and transmitting it to a BT receiver plugged to an amplifier doesn't work properly. Connection isn't stable and stutters s...

Joe

Community Legend

853 Views

3 replies

0 likes

  • 853 Views
  • 3 replies
  • 0 likes

Having trouble with Local Files on G5

I'm having a heyday trying to get my dad's Garth Brooks greatest hits CD onto my local file so I can download it to play on my Android phone (LG G5), I'm new to Spotify Premium so is there anything that I should know or is this just a typical bug?

Newbie

I'm having a heyday trying to get my dad's Garth Brooks greatest hits CD onto my local file so I can download it to play on my Android phone (LG G5), I'm new to Spotify Premium so is there anything t...

Joe

Community Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

No me deja oír ciertas canciones.

Tengo una playlist con 80 canciones.Un amigo que tiene la cuenta premium se descargóa playlist y solo habían 74. Habían ciertas canciones que no lo dejaba oír teniendo Premium, que a mí si me deja no teniendo premium.

Newbie

Tengo una playlist con 80 canciones. Un amigo que tiene la cuenta premium se descargóa playlist y solo habían 74. Habían ciertas canciones que no lo dejaba oír teniendo Premium, que a mí si me deja ...

188 Views

0 replies

0 likes

  • 188 Views
  • 0 replies
  • 0 likes