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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6902 Views

0 replies

7 likes

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Solved!! Yamaha RX-V1075 - PROBLEM SOLVED

I am having problems with Spotify and Yamaha RX-V1075 receiver (firmware 1.86, just updated several days ago). The Yamaha has built in streaming media options such as Rhapsody, SiriusXM, Pandora as well as Spotify but yet Spotify will not work. I kno...

Casual Listener

I am having problems with Spotify and Yamaha RX-V1075 receiver (firmware 1.86, just updated several days ago). The Yamaha has built in streaming media options such as Rhapsody, SiriusXM, Pandora as w...

tugboatr

Casual Listener

2252 Views

1 replies

0 likes

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Superuser Contribution Downloaded albums dont appear on my phone

I have downloaded albums but they don't appear in my phone's library just the Spotify one and they definitely say downloaded.

Newbie

I have downloaded albums but they don't appear in my phone's library just the Spotify one and they definitely say downloaded.

RodrigoPalma

Roadie

314 Views

1 replies

0 likes

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[Android][Music] Please work on it fast

Hi spotify i have a problem and that is that i can't listen to a girl group name twice. My account is premiumso i dont know why i can't hear there songs.I am a kpop fan an sometimes i cant hear any of their songs. So please but every singer song out ...

Newbie

Hi spotify i have a problem and that is that i can't listen to a girl group name twice. My account is premiumso i dont know why i can't hear there songs.I am a kpop fan an sometimes i cant hear any o...

Joe

Community Legend

479 Views

1 replies

0 likes

Android
Music
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Superuser Contribution Problem playing songs

I recently become Spotify premium.Now when i try playing some songs i get a little popup with the notification: this song is not available.Who knows some advice?

Casual Listener

I recently become Spotify premium. Now when i try playing some songs i get a little popup with the notification: this song is not available. Who knows some advice?

Hitchcock_20

Newbie

782 Views

3 replies

0 likes

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Superuser Contribution Valor do Premium

Olá, uso o Spotify há um tempinho e vi uma oferta do premium 3 meses por R$1,99, mas quando fui pagar o boleto, era R$16,90, queria saber o por quê disso.Desde já, agradeço!

Newbie

Olá, uso o Spotify há um tempinho e vi uma oferta do premium 3 meses por R$1,99, mas quando fui pagar o boleto, era R$16,90, queria saber o por quê disso. Desde já, agradeço!

RodrigoPalma

Roadie

338 Views

1 replies

0 likes

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Solved!!Superuser Contribution Can't connect through mobile data, but works fine through WiFi

Hi,After the last update Spotify will no longer work when the phone is working on mobile data. It says that there is no connection (all other apps are working fine) however it works perfectly fine when I connect to any WiFi. I have checked with other...

Casual Listener

Hi, After the last update Spotify will no longer work when the phone is working on mobile data. It says that there is no connection (all other apps are working fine) however it works perfectly fine ...

KM761

Casual Listener

51298 Views

23 replies

3 likes

Android
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Superuser Contribution Listening playlist in order / Android

Hi everybody, I mostly use spotify with Android now. When I play a playlist by selecting the first song spotify *ALWAYS* shuffle the playlist (it never plays the playlist in displayed order). I don't understand why I have the same behavour using or n...

Casual Listener

Hi everybody,   I mostly use spotify with Android now. When I play a playlist by selecting the first song spotify *ALWAYS* shuffle the playlist (it never plays the playlist in displayed order)...

Petaudiere

Casual Listener

400 Views

2 replies

0 likes

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Vodafone

Ho un'offerta con la Vodafone con la quale prevede 12 mesi di abbonamento a spotify premium (spotify gold) iniziato il 23/04/2016 e oggi 25/11/2016 non mi fa collegare il mio account al servizio premium.

Newbie

Ho un'offerta con la Vodafone con la quale prevede 12 mesi di abbonamento a spotify premium (spotify gold) iniziato il 23/04/2016 e oggi 25/11/2016 non mi fa collegare il mio account al servizio prem...

ndrededu

Regular

2729 Views

13 replies

2 likes

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  • 2 likes

Superuser Contribution 3 month advertising

Good morning, I would like to know that I paid the spotify through the promotion that was sent by email for 3 months but it was not 3 months but 1 month I would like to be explained

Newbie

Good morning, I would like to know that I paid the spotify through the promotion that was sent by email for 3 months but it was not 3 months but 1 month I would like to be explained

RodrigoPalma

Roadie

397 Views

2 replies

0 likes

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Superuser Contribution "Song not available"

I freqently get "song not available" when trying to play songs. I have my settings set to not show songs that aren't available. If I remove and reinstall the app, I can then play the songs, so it's not that they've been removed from Spotify. This is ...

Casual Listener

I freqently get "song not available" when trying to play songs.  I have my settings set to not show songs that aren't available.  If I remove and reinstall the app, I can then play the song...

DaftHarlot

Casual Listener

735 Views

4 replies

0 likes

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Does not search for songs.

Hello everybody.My spotfy is not searching for any music or artist.It just appears "oops, something went wrong".can you help me please?

Newbie

Hello everybody. My spotfy is not searching for any music or artist. It just appears "oops, something went wrong". can you help me please?

Joe

Community Legend

388 Views

2 replies

0 likes

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Superuser Contribution Revert to sidebar menu

I really dont like moving the navigation menu to the bottom of the screen which takes a lot of space, preventing me from viewing songs and playlists. For my android phone, now I have the Android navigation bar, spotify navigation bar and then now pla...

Newbie

I really dont like moving the navigation menu to the bottom of the screen which takes a lot of space, preventing me from viewing songs and playlists. For my android phone, now I have the Android navi...

Colson18

Newbie

981 Views

2 replies

3 likes

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Superuser Contribution Allow user to select default sound device.

Hello i have just switched from a iphone 7 to a s7. I have already had a look to try and find a solution to the very low volume on bluetooth devices. Can somone please help i have tried everything i can but the volume is so low i have beats solo 3 th...

Casual Listener

Hello i have just switched from a iphone 7 to a s7. I have already had a look to try and find a solution to the very low volume on bluetooth devices. Can somone please help i have tried everything i ...

Krnkingka

Casual Listener

373 Views

2 replies

0 likes

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Spotify Won't Let Me Search Music

Hello. Today I noticed that my spotify's search feature no longer works. I am a premium user and ordinarily can search and choose whichever songs I like, but now whenever I attempt to search a song, the words "Oops, something went wrong" isntantly ap...

Newbie

Hello. Today I noticed that my spotify's search feature no longer works. I am a premium user and ordinarily can search and choose whichever songs I like, but now whenever I attempt to search a song, ...

MattSuda

Spotify Star

12248 Views

8 replies

0 likes

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Oops Something went wrong problem

Spotify keeps Something went wrong when I try to search something. Please find a way to stop this from happening.

Casual Listener

Spotify keeps Something went wrong when I try to search something. Please find a way to stop this from happening.

Joe

Community Legend

569 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Prblema al buscar musica

Tengo premium, y cuando quiero buscar alguna musica no me busca se me queda quieto sin hacer nada. Pasa algo?

Newbie

Tengo premium, y cuando quiero buscar alguna musica no me busca se me queda quieto sin hacer nada. Pasa algo?

AlejaR

Moderator

470 Views

3 replies

0 likes

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Search not working

Search panel is not working on Nexus 6P running Nougat. After entering a search query, I see "Ooops, not working". I am connected to the internet, and can use other features (brrowsing playlists, whatever). Issue persisted after a reinstall.

Casual Listener

Search panel is not working on Nexus 6P running Nougat. After entering a search query, I see "Ooops, not working". I am connected to the internet, and can use other features (brrowsing playlists, wha...

Joe

Community Legend

486 Views

3 replies

0 likes

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Android stops Spotify whenever I kill working apps

Android stops Spotify whenever I kill working apps. I could not find a solution for this problem. I dont want android to kill Spotify when I kill other apps for more ram. I dont think this is about my phone or the android version. It is directly abou...

Casual Listener

Android stops Spotify whenever I kill working apps. I could not find a solution for this problem. I dont want android to kill Spotify when I kill other apps for more ram. I dont think this is about m...

phadeon

Casual Listener

488 Views

2 replies

0 likes

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cuenta familiar

Tengo mi cuenta familiar e invite a mi hijo, quiere acceder desde su tablet samsumg pero ya dentro de su cuenta en la web a la hora de querer activarla cuenta em la opcion de "no soy un robot" no me aparecen los botones de continuar u omitir

Newbie

Tengo mi cuenta familiar e invite a mi hijo, quiere acceder desde su tablet samsumg pero ya dentro de su cuenta en la web a la hora de querer activarla cuenta em la opcion de "no soy un robot" no me ...

253 Views

0 replies

0 likes

  • 253 Views
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