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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375666 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

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Offline Music Stops Playing on Samsung S4

Hi, Since this morning, all the music I have downloaded on my Spotify Music app on the Samsung S4 stops playing when I lose the internet or mobile data connection. I have it stored on my internal storage and not on the SD card. I also reinstalled the...

Casual Listener

Hi,   Since this morning, all the music I have downloaded on my Spotify Music app on the Samsung S4 stops playing when I lose the internet or mobile data connection. I have it stored on my int...

zunairamalik

Casual Listener

349 Views

2 replies

0 likes

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Superuser Contribution Songs keep pausing

I have a 30 day Premium trial and for the past 5 days have had no problem. I am using the app on my mobile and playing music through my Roberts streamline radio using WiFi. Today however the songs keep randomly pausing and I am nowhere near my phone ...

Casual Listener

I have a 30 day Premium trial and for the past 5 days have had no problem.  I am using the app on my mobile and playing music through my Roberts streamline radio using WiFi.  Today however ...

Erika

Roadie

499 Views

3 replies

0 likes

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Android Auto voice command register but don't work.

Good day guys, I just replaced my phone for a Samsung S6 and everything worked well for 2 week but now when I ask Spotify to play one of my playlist or just one band google will answer '' Okay playing Metallica'' but spotify won't register it and it ...

Newbie

Good day guys,   I just replaced my phone for a Samsung S6 and everything worked well for 2 week but now when I ask Spotify to play one of my playlist or just one band google will answer '' Ok...

541 Views

0 replies

0 likes

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Offline tracks dont play

Since last spotify update i cant use offline playlists anymore. I download a playlist but in offline mode the songs don't start.I reinstalled spotify.I cleared the cache.I restarted my Samsung galaxy S5.I downloaded the tracks on divice and on sd car...

Newbie

Since last spotify update i cant use offline playlists anymore. I download a playlist but in offline mode the songs don't start. I reinstalled spotify. I cleared the cache. I restarted my Samsung ...

pzbbjr

Newbie

342 Views

1 replies

0 likes

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Can you clear queue in the Android app?

I was wondering if there is a way to clear the play queue in the Android app so that I don't have songs hanging on my phone to be accidentally played in an inopportune moment?

Newbie

I was wondering if there is a way to clear the play queue in the Android app so that I don't have songs hanging on my phone to be accidentally played in an inopportune moment?

ErikG

Roadie

11916 Views

1 replies

7 likes

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ASUS - ZENFONE 3 MAX - PROBLEMA

Eu queria saber se, somente eu estou enfrentando este problema, meu aparelho está demorando horas para baixar uma lista com aproximadamente 80 músicas, em 3 horas obteve apenas 45% do download, já olhei as configurações e está tudo correto, não é pro...

Newbie

Eu queria saber se, somente eu estou enfrentando este problema, meu aparelho está demorando horas para baixar uma lista com aproximadamente 80 músicas, em 3 horas obteve apenas 45% do download, já ol...

978 Views

0 replies

0 likes

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Solved!! Allow Spotify to work with 3rd Party Equalizers

I have a Galaxy Nexus running Android 4.1 (and 4.0 ICS before that) and have noticed that, while apps such as Google Music and Pandora seamlessly work with 3rd-party equalizers, Spotify doesn't seem to be able to utilize them. I was wondering why tha...

Gig Goer

I have a Galaxy Nexus running Android 4.1 (and 4.0 ICS before that) and have noticed that, while apps such as Google Music and Pandora seamlessly work with 3rd-party equalizers, Spotify doesn't seem ...

cslagley8

Newbie

13874 Views

12 replies

3 likes

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Saved/ saved offline

Im using alot of space on my phone with spotify, i love the app but i dont understand how to save my music without saving it offline, cause even when the download button is ticked off music still is avalible offline. I want to be able to organize my ...

Casual Listener

Im using alot of space on my phone with spotify, i love the app but i dont understand how to save my music without saving it offline, cause even when the download button is ticked off music still is ...

277 Views

0 replies

0 likes

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Deleting

Is there any way of removing all of my music from my spotify account without having to physically go through every artist or album? The cache only deletes the data but keeps the songs there.

Newbie

Is there any way of removing all of my music from my spotify account without having to physically go through every artist or album? The cache only deletes the data but keeps the songs there.

293 Views

0 replies

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Problem to skip previous track with headphone controller

Hi, I have a problem to skip back track on the playlist using my headphone, it works with all commands, except for the triple click wich skip 2 tracks forward instead of backward....Anyone can help me?

Casual Listener

Hi, I have a problem to skip back track on the playlist using my headphone, it works with all commands, except for the triple click wich skip 2 tracks forward instead of backward.... Anyone can help...

trikydj

Casual Listener

830 Views

4 replies

0 likes

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Spotify closing

Ok, I don't know for how long this has been happening but it's quite anoying... This is the situation: I'm listening music with any kind of bluethooth (hasn't tryied wired) device, everything is fine... I recieve a call, music stops, good... But when...

Newbie

Ok, I don't know for how long this has been happening but it's quite anoying... This is the situation: I'm listening music with any kind of bluethooth (hasn't tryied wired) device, everything is fine...

617 Views

0 replies

0 likes

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ANDROID "My Library" Tab Gone

Hello,Ever since the last major spotify update a couple months ago or whenever it was, the "My Library" tab on the app on my Sony Experia XA phone is no longer there, and has been replaced by a "Me" tab. Seems like a minor tweak, but the "Me" tab doe...

Casual Listener

Hello, Ever since the last major spotify update a couple months ago or whenever it was, the "My Library" tab on the app on my Sony Experia XA phone is no longer there, and has been replaced by a "...

Brendo905

Casual Listener

2845 Views

6 replies

0 likes

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Solved!! Spotify Offline Mode - How does it work?

HelloI am planning to buy Spotify Premium in order to be able to listen to Spotify on my Android device. Before I do so, I have some questions I didn't find the answers for (yet).1) When I've downloaded a playlist for offline mode, does it use my Int...

Regular

Hello I am planning to buy Spotify Premium in order to be able to listen to Spotify on my Android device. Before I do so, I have some questions I didn't find the answers for (yet). 1) When I've...

krongen

Newbie

329720 Views

32 replies

3 likes

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"Random song" button

Guys can you tell me how can I off random songs on my Spotify Premium? Because its really anoying that songs are Random and I cant find where I can off this :/. Edit: actually IT was shuffle button never mind

Newbie

Guys can you tell me how can I off random songs on my Spotify Premium? Because its really anoying that songs are Random and I cant find where I can off this :/. Edit: actually IT was shuffle button n...

513 Views

0 replies

0 likes

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Superuser Contribution Unable to use Spotify Connect with Hama 3100

Buongiorno,Avrei gentilmente bisogno di un aiuto in quanto nel mio locale ascolto spotify collegato al dispositivo Hama. Collego i due dispositivi al wifi e ascolto tutta la musica con premium tranquillamente. Dopo qualche tempo, a volte possono esse...

Newbie

Buongiorno, Avrei gentilmente bisogno di un aiuto in quanto nel mio locale ascolto spotify collegato al dispositivo Hama. Collego i due dispositivi al wifi e ascolto tutta la musica con premium tran...

Erika

Roadie

708 Views

1 replies

0 likes

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Superuser Contribution Problemas para sincronizar archivos locales en android.

Buenas. Siempre había seguido el proceso para sincronizar los archivos locales a la lista de spotify, descargar, añadirla en una playlist y descargarla, y asi ya se me guardaba y podía escucharla desde el smartphone. Desde hace un rato, desde la app ...

Newbie

Buenas.  Siempre había seguido el proceso para sincronizar los archivos locales a la lista de spotify, descargar, añadirla en una playlist y descargarla, y asi ya se me guardaba y podía escucha...

Erika

Roadie

1374 Views

1 replies

0 likes

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Finalized at intermittent intervals

Description of the issue:My Spotify is finalized at intermittent intervals several times during the day.Steps to reproduce the issue:When I listen to music on my cell phone.What steps I tried:I've reinstalled Spotify a few times, but after a few days...

Newbie

Description of the issue: My Spotify is finalized at intermittent intervals several times during the day. Steps to reproduce the issue: When I listen to music on my cell phone. What steps I t...

351 Views

0 replies

0 likes

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Refinding Missing Album/ Playlist

The album/ playlist (I forget which) I had been listening to last month is now gone. Is it possible to pull back up in play history albums or playlists that have been taken down to check what tracks were on it?

Newbie

The album/ playlist (I forget which) I had been listening to last month is now gone. Is it possible to pull back up in play history albums or playlists that have been taken down to check what tracks ...

292 Views

0 replies

0 likes

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Memoria

Estou tentando baixar musicas para ouvir, mas quando olho tenho 32G ... mas da uma msg falando que esta cheio !! Alguem sabe me informar o pq ??

Newbie

Estou tentando baixar musicas para ouvir, mas quando olho tenho 32G ... mas da uma msg falando que esta cheio !! Alguem sabe me informar o pq ?? 

285 Views

0 replies

0 likes

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