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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 42154 Views
  • 65 replies
  • 25 likes
  • 42154 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 877836 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 877836 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26323 Views
  • 4 replies
  • 0 likes
  • 26323 Views
  • 4 replies
  • 0 likes

Download música

Queria saber se existe a opção de baixar apenas uma música. Eu só consigo fazer o download de álbuns e playlists.

  • Newbie
  • Queria saber se existe a opção de baixar apenas uma música. Eu só consigo fazer o download de álbuns e playlists.
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Spotify for Android TV with Tasker?

Hi, I have a Mi Box (official Android TV-box), I'm using the official Spotify app for Android TV.I'm trying to send Tasker intents to com.spotify.tv.androidI am able to launch it with Tasker, but I also want it to start playing a playlist on shuffle....

  • Newbie
  • Hi,   I have a Mi Box (official Android TV-box), I'm using the official Spotify app for Android TV. I'm trying to send Tasker intents to com.spotify.tv.android I am able to launch it with Ta...
  • 689 Views
  • 0 replies
  • 0 likes
  • 689 Views
  • 0 replies
  • 0 likes

Downloads using cellular on Android 6 Marshmallow

Hi, please help. I'm using the newest Spotify app on Custom ROM Cyanogenmod 13 based on Android 6.0.1 Marshmallow. But, I can't download using Cellular network, Spotify ask me to "Go to settings to download using Cellular" although I enabled it alrea...

  • Casual Listener
  • Hi, please help. I'm using the newest Spotify app on Custom ROM Cyanogenmod 13 based on Android 6.0.1 Marshmallow. But, I can't download using Cellular network, Spotify ask me to "Go to settings to d...
  • Suriako
  • Regular
  • 757 Views
  • 2 replies
  • 0 likes
  • 757 Views
  • 2 replies
  • 0 likes

Solved!! Taiwan - Spotify free on mobile question

I'm a user from Taiwan.I had downloaded the app in my smartphone,but I couldn’t play music on it.Is free version of phones still not open in Taiwan?Thanks!

  • Newbie
  • I'm a user from Taiwan.I had downloaded the app in my smartphone,but I couldn’t play music on it.Is free version of phones still not open in Taiwan?Thanks!
  • Simonftw
  • Music Fan
  • 1183 Views
  • 2 replies
  • 0 likes
  • 1183 Views
  • 2 replies
  • 0 likes

I can't find "your library" in my spotify

Hi, i would like to know how to find "your library" in my spotify, now there is only "me" and i cant find in an organized form my downloaded musics and playlists... i would really appreciated if you solved my problem

  • Newbie
  • Hi, i would like to know how to find "your library" in my spotify, now there is only "me" and i cant find in an organized form my downloaded musics and playlists... i would really appreciated if you ...
  • Joe
  • Community Legend
  • 1024 Views
  • 3 replies
  • 0 likes
  • 1024 Views
  • 3 replies
  • 0 likes

Connect - Sehe Denon AVR1912 Receiver nicht in Spotify Android

Hallo, habe ein Samsung Note 10.1 Tablet und dort Spotify installiert. Habe einen Premium Account. Ich möchte Musik vom Tablet über den AV Receiver abspielen. Tablet (über WLAN Access Point) und AV Receiver sind in dem selben LAN. Ich sehe den AV Rec...

  • Newbie
  • Hallo, habe ein Samsung Note 10.1 Tablet und dort Spotify installiert. Habe einen Premium Account. Ich möchte Musik vom Tablet über den AV Receiver abspielen. Tablet (über WLAN Access Point) und AV R...
  • Joe
  • Community Legend
  • 2207 Views
  • 1 replies
  • 0 likes
  • 2207 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast Audio - problems skipping/changing tracks

Problem: Spotify connected to chromecast audio -> Whenever you skip one or more tracks it loses the connection to the chromecast audio and you have to reconnect it. We've had this problem in the discussion board before:https://community.spotify.com/t...

  • Roadie
  • Problem: Spotify connected to chromecast audio -> Whenever you skip one or more tracks it loses the connection to the chromecast audio and you have to reconnect it.   We've had this problem...
  • bademeister1328
  • Casual Listener
  • 11820 Views
  • 8 replies
  • 6 likes
  • 11820 Views
  • 8 replies
  • 6 likes

Won't let me log in

Hey, everytime i try to log in on my samsung phone, in the spotify app, it wont let me log in. It logs in for like 3 seconds and it will not stay for long and keeps sending me to a page that says "new to spotify? start here! and if youre already an m...

  • Newbie
  • Hey, everytime i try to log in on my samsung phone, in the spotify app, it wont let me log in. It logs in for like 3 seconds and it will not stay for long and keeps sending me to a page that says "ne...
  • Cubsrock13
  • Newbie
  • 12744 Views
  • 33 replies
  • 3 likes
  • 12744 Views
  • 33 replies
  • 3 likes

Local Files play silently after being downloaded in the app.

So I've been encountering a weird problem where when I download certain local files onto my Nexus 5 i'll be able to play them, but there will be no audio and when the track finishes it won't move onto the next song in the playlist. I've downloaded ot...

  • Casual Listener
  • So I've been encountering a weird problem where when I download certain local files onto my Nexus 5 i'll be able to play them, but there will be no audio and when the track finishes it won't move ont...
  • awesomesauce135
  • Casual Listener
  • 572 Views
  • 2 replies
  • 0 likes
  • 572 Views
  • 2 replies
  • 0 likes

Playlist does not start after detecting tempo in running mode

Hi folks,i have a problem with when i want to use spotify for running. When i start a individual running mix the app recognize my tempo but it does not start playing songs. When i press play the last playlist will be played.Any ideas?Regards Lars

  • Casual Listener
  • Hi folks, i have a problem with when i want to use spotify for running. When i start a individual running mix the app recognize my tempo but it does not start playing songs. When i press p...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Long pauses on BT devices at end of songs

On my newish phone (OnePlus 3), Spotify stops playing at the end of a track (apparently randomly) and then remains silent for a few minutes, up to 10 or so, only to resume playing the next song on the album or playlist. If I wake up the phone, the ne...

  • Newbie
  • On my newish phone (OnePlus 3), Spotify stops playing at the end of a track (apparently randomly) and then remains silent for a few minutes, up to 10 or so, only to resume playing the next song on th...
  • 325 Views
  • 0 replies
  • 0 likes
  • Android
    bluetooth
    playback
  • 325 Views
  • 0 replies
  • 0 likes

Albums and Songs not loading

The 'albums' and 'songs' feature in the Spotify App has not worked for me for at least 6 months now. I go into albums and just get a loading screen which never loads my albums. I cannot store albums offline either. I can save them when I'm on my comp...

  • Newbie
  • The 'albums' and 'songs' feature in the Spotify App has not worked for me for at least 6 months now. I go into albums and just get a loading screen which never loads my albums. I cannot store albums ...
  • DriesDauwe
  • Newbie
  • 1107 Views
  • 1 replies
  • 2 likes
  • Albums
    Android
    loading
    Samsung
    songs
  • 1107 Views
  • 1 replies
  • 2 likes

My library not showing up. All my songs are gone

I recently upgraded to premium. On my laptop there is a songs tab and everything is still there but on my android where it should say "My Library" it says "Me". There is no songs tab. i have tried logging in and out, clearing cache, uninstalling and ...

  • Newbie
  • I recently upgraded to premium. On my laptop there is a songs tab and everything is still there but on my android where it should say "My Library" it says "Me". There is no songs tab. i have tried lo...
  • Joe
  • Community Legend
  • 1002 Views
  • 1 replies
  • 2 likes
  • 1002 Views
  • 1 replies
  • 2 likes

[Android] Music keeps being paused

Every time I open a game or if I switch from any app to a game, Spotify stops playing music. Could you fix it or add an option to let us choose to don't pause music when opening games and other players? Poweramp Player has this option (called Permane...

  • Casual Listener
  • Every time I open a game or if I switch from any app to a game, Spotify stops playing music. Could you fix it or add an option to let us choose to don't pause music when opening games and other playe...
  • Zyph7007
  • Newbie
  • 488 Views
  • 3 replies
  • 0 likes
  • 488 Views
  • 3 replies
  • 0 likes

Solved!! Ongoing issue with missing storage option

For last few months I am facing storage setting missing issue.This setting sometimes appears but most of the time is not available. And I cannot listen to music offline. It is very unfortunate that I have to download 10 GB of songs every few weeks.Pl...

  • Newbie
  • For last few months I am facing storage setting missing issue. This setting sometimes appears but most of the time is not available. And I cannot listen to music offline. It is very unfortunate that...
  • Owenbird2012_21
  • Casual Listener
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Can I delate playlists?

By mistake, my brother had downloaded a huge playlist that, actually, I won't use. So, I am worried about the space in my memory that this playlist is using. I want to delate it. Can I do something like that? Heeeelp

  • Newbie
  • By mistake, my brother had downloaded a huge playlist that, actually, I won't use. So, I am worried about the space in my memory that this playlist is using. I want to delate it. Can I do something l...
  • Joe
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Songs dissapeared from "my songs" after update

I've saved an immense amount of music and noticed today (12/31/16) that a good chunk of my music dissapeared after this update. Can anyone help me out? I regret updating this service that I do pay for. I have been a fan for years, but come on.

  • Newbie
  • I've saved an immense amount of music and noticed today (12/31/16) that a good chunk of my music dissapeared after this update. Can anyone help me out? I regret updating this service that I do pay fo...
  • Joe
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Subida de la totalidad de archivos locales.

Hola He estado intentando subir algunos archivos locales a Spotify y a pesar de que en la opción Editar -> Preferencias elijo la carpeta que quiero subir, no se suben todos los archivos que están dentro de esa carpeta. Pensé que era el formato y revi...

  • Newbie
  • Hola 🙂 He estado intentando subir algunos archivos locales a Spotify y a pesar de que en la opción Editar -> Preferencias elijo la carpeta que quiero subir, no se suben todos los archivos que est...
  • 370 Views
  • 0 replies
  • 0 likes
  • 370 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S4 Lock Screen Widget Not Working

Hi, Is there any fix or anything, Not even getting the widget on my lock screen like on my old S2... It's quite annoying to have to unlock my phone and go in to the app just to change a track. Any ideas or updates?? Nick

  • Newbie
  • Hi,   Is there any fix or anything, Not even getting the widget on my lock screen like on my old S2...   It's quite annoying to have to unlock my phone and go in to the app just to ...
  • Youngricardo13
  • Casual Listener
  • 3017 Views
  • 2 replies
  • 0 likes
  • 3017 Views
  • 2 replies
  • 0 likes

Lockscreen controls don't work on Android 5.0

Ever since I upgraded to 5.0 lollipop I can't change songs from the lockscreen. The only alternative is turning on the notifications during lockscreen option. The problem is that this shows all my notications and the controls are considerably smaller...

  • Casual Listener
  • Ever since I upgraded to 5.0 lollipop I can't change songs from the lockscreen. The only alternative is turning on the notifications during lockscreen option. The problem is that this shows all my ...
  • Youngricardo13
  • Casual Listener
  • 21605 Views
  • 18 replies
  • 9 likes
  • 21605 Views
  • 18 replies
  • 9 likes