Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387846 Views

545 replies

34 likes

Account
Free
  • 387846 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
  • 0 replies
  • 7 likes

Playlist plays different genre on shuffle play

My Abzu playlist plays pop music from 2-3 years ago when I use Shuffle Play. Why does this happen, and what can I do to prevent it, without buying premium?

Newbie

My Abzu playlist plays pop music from 2-3 years ago when I use Shuffle Play. Why does this happen, and what can I do to prevent it, without buying premium?

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Solved!! Why is Spotify playing more songs when it finishes the playlist

I have not asked for "songs based on my playlist". I carefully make my playlists as to what I want on them, then play them.I do not wish anything else to be played. When it finishes, stop playing.. And go back to the start if I hit the "play" button....

Roadie

I have not asked for "songs based on my playlist". I carefully make my playlists as to what I want on them, then play them. I do not wish anything else to be played. When it finishes, stop playing.....

EarlPurple

Roadie

811 Views

3 replies

1 likes

  • 811 Views
  • 3 replies
  • 1 likes

Solved!! Songs skip every few songs

I have a premium account on my android and within the past few days I have noticed every song skips every few seconds. How do I fix this?? This is very annoying and frustrating when I'm paying for a premium service.

Casual Listener

I have a premium account on my android and within the past few days I have noticed every song skips every few seconds. How do I fix this?? This is very annoying and frustrating when I'm paying for a ...

i1982nava

Casual Listener

744 Views

3 replies

0 likes

  • 744 Views
  • 3 replies
  • 0 likes

Spotify app downloads music every time I open the app

I have noticed that my Spotify app always downloads 16 songs (more or less) when I open it. It's not like it prohibits me from listening, but I'm tired of always seeing 'downloading 0 of 16' as a notification.I think the problem comes from the fact t...

Casual Listener

I have noticed that my Spotify app always downloads 16 songs (more or less) when I open it. It's not like it prohibits me from listening, but I'm tired of always seeing 'downloading 0 of 16' as a not...

Michotke

Casual Listener

1480 Views

2 replies

0 likes

  • 1480 Views
  • 2 replies
  • 0 likes

Solved!! I'm unable to edit most of the settings ony my Android device

Almost every settings is greyed out (screenshots included). I've never had this problem before, phone is LG G3 running official Android 6.0. I have Spotify Family Premium. I tried re-installing with complete data delete via SD Maid.

Casual Listener

Almost every settings is greyed out (screenshots included). I've never had this problem before, phone is LG G3 running official Android 6.0. I have Spotify Family Premium. I tried re-installing with ...

Joe

Community Legend

2000 Views

4 replies

0 likes

edit
settings
  • 2000 Views
  • 4 replies
  • 0 likes

Set Spotify as default Audio Application

Hi Folks, is there a way to set Sportify as my default Android Audio Player?Every Time i connect to my Car-BT-Audio System or my Audio Headset, the wrong application starts. GreetsDerLonG

Casual Listener

Hi Folks,   is there a way to set Sportify as my default Android Audio Player? Every Time i connect to my Car-BT-Audio System or my Audio Headset, the wrong application starts.   Greet...

DerLonG

Casual Listener

2002 Views

2 replies

0 likes

  • 2002 Views
  • 2 replies
  • 0 likes

Solved!! Shuffle Play

I just downloaded Spotify and I understand Shuffle Play is only option. But, I select a playlist and it plays a different one and no way to get out of the one the system selected. How do I get to my selected Playlist? I am OK with random order I just...

Casual Listener

I just downloaded Spotify and I understand Shuffle Play is only option.  But, I select a playlist and it plays a different one and no way to get out of the one the system selected.  How do ...

Joe

Community Legend

3141 Views

8 replies

0 likes

  • 3141 Views
  • 8 replies
  • 0 likes

Bezahlungs Fehler?

Ich habe folgendes Problem ich habe premium für 2 monate bezaht (mit Gutscheinen) aber mir werden bei der app nur 29 Tage angezeigt

Newbie

Ich habe folgendes Problem ich habe premium für 2 monate bezaht (mit Gutscheinen) aber mir werden bei der app nur 29 Tage angezeigt

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

cant log in with my xiaomi phone

Hello i have some problemI just bought a new phone- if you wanna know what brand is, its XiaomiMy older brand phone is Xiaomi too, but I bought another type I always log in with my facebook account, but my new phone cant log in with it It says :'You ...

Casual Listener

Hello i have some problem I just bought a new phone- if you wanna know what brand is, its Xiaomi My older brand phone is Xiaomi too, but I bought another type I always log in with my facebook accou...

Joe

Community Legend

1159 Views

1 replies

0 likes

Login
Xiaomi
  • 1159 Views
  • 1 replies
  • 0 likes

Android Music on SD-Card

Hello everyone I downloaded some music from spotify onto my sd-card. After that i resetted my phone because my wlan was not working. But now my spotify account signals me that i don't have any music downloaded even tho the storage on my sd card is st...

Newbie

Hello everyone   I downloaded some music from spotify onto my sd-card. After that i resetted my phone because my wlan was not working.  But now my spotify account signals me that i don't...

Joe

Community Legend

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

[Redmi note 3] Consuming mobile data when play Offline Playlist

Hi community,Since 2 months ago I've noted that Spotify is consuming 'Mobile Data' , but I'm only playing music already downloaded ( Offline checkbox in the PlayList switched On ). How is it possbile? I've about 3X Mb of consumption per day.Could it ...

Casual Listener

Hi community, Since 2 months ago I've noted that Spotify is consuming 'Mobile Data' , but I'm only playing music already downloaded ( Offline checkbox in the PlayList switched On ). How is it possbi...

JLA3

Newbie

474 Views

1 replies

1 likes

  • 474 Views
  • 1 replies
  • 1 likes

Solved!! Songs can't be played

There are certain songs in my playlist that I can't play, for example A sky full of stars (coldplay). If I want to listen to this song it does play (everything seems to be fine) but there is no sound. I can play other songs in my playlist but some so...

Casual Listener

There are certain songs in my playlist that I can't play, for example A sky full of stars (coldplay). If I want to listen to this song it does play (everything seems to be fine) but there is no sound...

Eikenlaan

Casual Listener

1587 Views

4 replies

0 likes

  • 1587 Views
  • 4 replies
  • 0 likes

Solved!! Artist radio automatically starts after I finished playing an album

Since today, whenever I finished playing an album, Spotify will automatically start playing the associated 'artist radio'. This is quite a problem when I'm not connected to Wifi because although the album is downloaded to my phone, the songs on the r...

Casual Listener

Since today, whenever I finished playing an album, Spotify will automatically start playing the associated 'artist radio'. This is quite a problem when I'm not connected to Wifi because although the ...

NimueAlban

Casual Listener

1515 Views

3 replies

0 likes

  • 1515 Views
  • 3 replies
  • 0 likes

Solved!! Lockscreen widget not showing android 6.0.1

Hi, I tried changing my notification settings and a restart, but I can't get the lockscreen widget to work on my samsung galaxy a5 2016.

Casual Listener

Hi, I tried changing my notification settings and a restart, but I can't get the lockscreen widget to work on my samsung galaxy a5 2016.

Joe

Community Legend

8535 Views

5 replies

0 likes

  • 8535 Views
  • 5 replies
  • 0 likes

Solved!! Can't save Spotify to SD Card (Galaxy S5)

I completely in installed the app and reinstalled and the option to save to SD Card in the app manager still isn't available.

Visitor

I completely in installed the app and reinstalled and the option to save to SD Card in the app manager still isn't available.

Joe

Community Legend

42686 Views

6 replies

0 likes

  • 42686 Views
  • 6 replies
  • 0 likes

Solved!! Downloaded songs undiscoverable after reinstall

I had my phone (Xperia X) restored to factory settings, prior to which I removed the microSD card to save my data. All of the spotify downloads were being stored on SD card, and they are still there (a folder in Android/data/com. spotify.music is cou...

Casual Listener

I had my phone (Xperia X) restored to factory settings, prior to which I removed the microSD card to save my data. All of the spotify downloads were being stored on SD card, and they are still there ...

Joe

Community Legend

2560 Views

1 replies

0 likes

  • 2560 Views
  • 1 replies
  • 0 likes

Artists in Me widget don't show up

Only three artists show up when I try to search for songs by artist in the Me widget. The only real function of spotify premium for me is to be able to use spotify offline and I want to be able to search for songs by individual song, artist and playl...

Newbie

Only three artists show up when I try to search for songs by artist in the Me widget. The only real function of spotify premium for me is to be able to use spotify offline and I want to be able to se...

1739 Views

0 replies

0 likes

  • 1739 Views
  • 0 replies
  • 0 likes

Biblioteca substituída por EU

O menu Biblioteca foi substituído pelo menu "Eu". Tenho que entrar nesse menu e selecionar Favoritos, mas não consigo simplesmente visualizar minhas músicas listadas por artista, somente por álbum. Vejo que outros usuários de Android têm a Biblioteca...

Newbie

O menu Biblioteca foi substituído pelo menu "Eu". Tenho que entrar nesse menu e selecionar Favoritos, mas não consigo simplesmente visualizar minhas músicas listadas por artista, somente por álbum. V...

itu_

Community Legend

2658 Views

1 replies

0 likes

  • 2658 Views
  • 1 replies
  • 0 likes

Not premium anymore ?

I am premium and I am listening to adds. If I go to settings it asks me to pay to get premium... But I am premium...

Newbie

I am premium and I am listening to adds. If I go to settings it asks me to pay to get premium... But I am premium...

itu_

Community Legend

2818 Views

1 replies

0 likes

  • 2818 Views
  • 1 replies
  • 0 likes

Shuffle doesn't include nested folders?

So I have an odd glitch. I have three folders, each inside the other (Galaxy-->Hyper-->Main). When I shuffle play the topmost folder, it appropriately includes music from all three folders.However, when I shuffle the Hyper folder, which has the Main ...

Casual Listener

So I have an odd glitch. I have three folders, each inside the other (Galaxy-->Hyper-->Main). When I shuffle play the topmost folder, it appropriately includes music from all three folders. Ho...

1819 Views

0 replies

0 likes

  • 1819 Views
  • 0 replies
  • 0 likes