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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118679 Views

27 replies

4 likes

  • 118679 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239307 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239307 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600165 Views

79 replies

3 likes

  • 600165 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492719 Views

581 replies

42 likes

Account
Free
  • 492719 Views
  • 581 replies
  • 42 likes

Je ne peux plus écouter la musique

Bonjour , Ça fait 3 semaines que je ne peux écouter de la musique alors que j'ai l'offre premium avec mon opérateur , pourtant l'application me dit que je suis connecté mais les musiques sont en grises alors que normalement elles sont blanches , j'ai...

Casual Listener

Bonjour ,    Ça fait 3 semaines que je ne peux écouter de la musique alors que j'ai l'offre premium avec mon opérateur , pourtant l'application me dit que je suis connecté mais les musiqu...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Equalizer disappeared Android Nougat

I cannot find the Spotify equalizer that was previously there. It's not under any settings to my knowledge. I don't want to use another app and I was wondering where it went.Running Android Nougat on the Oneplus 3. Spotify version 7.5.0.1076 armV7

Casual Listener

I cannot find the Spotify equalizer that was previously there. It's not under any settings to my knowledge. I don't want to use another app and I was wondering where it went. Running Android Nouga...

sachin124567

Casual Listener

1420 Views

2 replies

0 likes

  • 1420 Views
  • 2 replies
  • 0 likes

Internal Error

Hi there- Trying to lauch the app on an android today, I get the error message: "An internal error has occured. This can be caused by a lack of network connectivity. Please make sure you have a good network connection." The only option is exiting the...

Casual Listener

Hi there-   Trying to lauch the app on an android today, I get the error message: "An internal error has occured.  This can be caused by a lack of network connectivity.  Please make ...

Cwilk

Newbie

2734 Views

3 replies

0 likes

  • 2734 Views
  • 3 replies
  • 0 likes

Komt er een app voor fit2?

Komt er in nederland een app voor op de gear fit2?

Casual Listener

Komt er in nederland een app voor op de gear fit2?

Hubo

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Removing unplayable songs from my playlists

I just discovered three unplayable songs marked gray by Spotify, on 1 of my playlists. Fine. I can replace the songs, but i find i can no longer remove the original unplayable songs from my playlists! Why? All the unplayable songs do is take up unnec...

Roadie

I just discovered three unplayable songs marked gray by Spotify, on 1 of my playlists. Fine. I can replace the songs, but i find i can no longer remove the original unplayable songs from my playlists...

djdon77

Roadie

3264 Views

7 replies

0 likes

New issue
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  • 7 replies
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Solved!! ARCHIVOS LOCALES

Muy buenos días comunidad Spotify. Les dejo un pequeño "Gran" problema que estoy teniendo con la app.Antes que nada aclaro, soy usuario premium, la descarga de los archivos locales fueron realizadas bajo la misma red wifi, el UpnP del router este act...

Newbie

Muy buenos días comunidad Spotify. Les dejo un pequeño "Gran" problema que estoy teniendo con la app. Antes que nada aclaro, soy usuario premium, la descarga de los archivos locales fueron realizada...

Crhis_López

Newbie

2509 Views

1 replies

1 likes

  • 2509 Views
  • 1 replies
  • 1 likes

Starting the app problem

When I try to open spotify, I have to restart it several times befor being able to use the app. I'm a premium user and it really bothers me.. I have a Samsung galaxy s7 edge. Thanks for the help!

Newbie

When I try to open spotify, I have to restart it several times befor being able to use the app. I'm a premium user and it really bothers me.. I have a Samsung galaxy s7 edge. Thanks for the help!

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
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Ola

Estava ouvindo normalmente minhas playlists no Spotify, deixei de ouvi por algumas hrs e dps voltei a entrar no app porem desta vez offline sem conexão com a internet porem me deparei com minhas playlists todas baixadas, mas eatavam indisponíveis par...

Casual Listener

Estava ouvindo normalmente minhas playlists no Spotify, deixei de ouvi por algumas hrs e dps voltei a entrar no app porem desta vez offline sem conexão com a internet porem me deparei com minhas play...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast

I'm using android (obvi) and Podcasts don't work, i keep tapping on them but they don't open up. I tried long pressing but all it gives me is the synopsis of the chosen podcast and the option to share it on social media but i haven't been able to lis...

Casual Listener

I'm using android (obvi) and Podcasts don't work, i keep tapping on them but they don't open up. I tried long pressing but all it gives me is the synopsis of the chosen podcast and the option to shar...

mich_mashmish

Casual Listener

719 Views

3 replies

0 likes

  • 719 Views
  • 3 replies
  • 0 likes

I cant change the music quality to High

Im a new prenium user. I use a android phone. I tried to resest the cache, re install Spotify. It wont work. I want to downlowad music in the higher quality possible.

Casual Listener

Im a new prenium user. I use a android phone. I tried to resest the cache, re install Spotify. It wont work. I want to downlowad music in the higher quality possible.

LunaFreyja

Casual Listener

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes

Superuser Contribution Al cambiar canciones descargadas spotify se queda pegado

Bueno principalmente lo del titulo, estoy escuchando canciones descargadas pero al cambiar las canciones se queda pegado un rato, como podria solucionar esto?? me pasa en mi android. When I Changing songs on my Android the Spotify player stops for a ...

Newbie

Bueno principalmente lo del titulo, estoy escuchando canciones descargadas pero al cambiar las canciones se queda pegado un rato, como podria solucionar esto?? me pasa en mi android.   When I ...

Erika

Roadie

1381 Views

1 replies

0 likes

  • 1381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download files to offline

Hi there, Recently when I download files they immidietly turned on to be not downloaded, even I didn't switch it on. I tried to restart, download APP again, but that didn't help. Please, help!

Newbie

Hi there,  Recently when I download files they immidietly turned on to be not downloaded, even I didn't switch it on. I tried to restart, download APP again, but that didn't help. Please, help!...

Erika

Roadie

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Party] Soptify Party Mode ?

Hi community ! Someone can say me where i can find the Party mode like this ? Ty

Casual Listener

Hi community !   Someone can say me where i can find the Party mode like this ?   Ty 😉

Erika

Roadie

3077 Views

5 replies

0 likes

  • 3077 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android 7 - can't move offline files to external SDCard

Since the latest update of spotify I can no longer choose the storage for the offline files. Spotify stores the files on the interal memory an uses all my free memory. Now I have only 250 MB storage free.On the external SD card I've got 67 GB free.Pl...

Casual Listener

Since the latest update of spotify I can no longer choose the storage for the offline files.  Spotify stores the files on the interal memory an uses all my free memory. Now I have only 250 MB s...

Joe

Community Legend

2434 Views

6 replies

0 likes

  • 2434 Views
  • 6 replies
  • 0 likes

unwanted songs in my playlist

Hi, I have a collaborative playlist with someone. There are songs that we didnt add in it but only when we use spotify on our phones. The playlist on my laptop is accurate. Has this happened to anyone else?

Casual Listener

Hi,   I have a collaborative playlist with someone.  There are songs that we didnt add in it but only when we use spotify on our phones.  The playlist on my laptop is accurate. &nbsp...

MattSuda

Spotify Star

1504 Views

8 replies

1 likes

  • 1504 Views
  • 8 replies
  • 1 likes

Spotify connect playing on different devices after ads

This problem only occurs when playing through a bluetooth speaker, and after an ad has finished playing. When playing spotify using my PC connected to a bluetooth speaker, music will begin playing from the speaker on my android phone after an ad has ...

Newbie

This problem only occurs when playing through a bluetooth speaker, and after an ad has finished playing. When playing spotify using my PC connected to a bluetooth speaker, music will begin playi...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Solved!! Song cuts out

I've got one song on my phone that the soung cuts out but it keeps playing (apline universe gaia). It only happens on my andriod S7 endge and not my computer. Normally happens right around 1:15 seconds in. I've tried re downloading the whole set list...

Casual Listener

I've got one song on my phone that the soung cuts out but it keeps playing (apline universe gaia). It only happens on my andriod S7 endge and not my computer. Normally happens right around 1:15 secon...

burnteggoz

Casual Listener

974 Views

2 replies

0 likes

  • 974 Views
  • 2 replies
  • 0 likes

Songs Won't Play on Galaxy S7.

Whenever I tap on a song, nothing happens. Any help would be appreciated! :- )

Regular

Whenever I tap on a song, nothing happens. Any help would be appreciated! :- )

adlercs12

Regular

1608 Views

10 replies

0 likes

  • 1608 Views
  • 10 replies
  • 0 likes

[Android] One Song On Local Files Will Not Download - "This Song Is Not Available"

I am getting one error out of the entire album saying "This song is not available." It is a local file. The rest of the album downloaded fine. Screenshots: Android error: http://imgur.com/a/ZeQ8HWindows look: http://imgur.com/a/jzUDYI have tried:Unin...

Casual Listener

I am getting one error out of the entire album saying "This song is not available." It is a local file. The rest of the album downloaded fine.   Screenshots:  Android error: http:/...

Joe

Community Legend

768 Views

3 replies

0 likes

  • 768 Views
  • 3 replies
  • 0 likes