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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115160 Views

27 replies

4 likes

  • 115160 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231545 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231545 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590978 Views

79 replies

3 likes

  • 590978 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485530 Views

580 replies

42 likes

Account
Free
  • 485530 Views
  • 580 replies
  • 42 likes

Songs not available on Android but are on Windows

I have created a playlist on Windows. When I open the playlist on Android, some songs are not available. If I search for the song on Android, the search cannot find the album, song or artist. On Windows it works fine. This makes no sense at all.An ex...

Casual Listener

I have created a playlist on Windows.  When I open the playlist on Android, some songs are not available.  If I search for the song on Android, the search cannot find the album, song or art...

Joe

Community Legend

654 Views

3 replies

0 likes

  • 654 Views
  • 3 replies
  • 0 likes

Cant control spotify from phone when using chromecast

My phone is a Sony xperia z5 updated to 6.01 and I just updated to the most recent version of Spotify. The problem I'm having is once I connect Spotify to chromecast I lose all controls. When I press anything such as shuffle on/off or next song it wi...

Newbie

My phone is a Sony xperia z5 updated to 6.01 and I just updated to the most recent version of Spotify. The problem I'm having is once I connect Spotify to chromecast I lose all controls. When I press...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

samsung note 3 stuck in offline mode

i have a samsung note 3. I went offline with the device. I am unable to get back online . my screen says "you're offline." "please connect to the unternet and try again" "spotify is currently set to offline " this problem has persisted for weeks and ...

Casual Listener

i have a samsung note 3. I went offline with the device. I am unable to get back online . my screen says "you're offline." "please connect to the unternet and try again" "spotify is currently set to ...

Joe

Community Legend

1491 Views

3 replies

0 likes

  • 1491 Views
  • 3 replies
  • 0 likes

Solved!! Local files wont sync with my mobile

So I was trying to add my AC/DC songs, that I have purchased time ago, to spotify since they don't have AC/DC, I created a playlist with my local files on the desktop app, then synced the playlist with my android device. I can see the playlist on my ...

Regular

So I was trying to add my AC/DC songs, that I have purchased time ago, to spotify since they don't have AC/DC, I created a playlist with my local files on the desktop app, then synced the playlist wi...

LSxPoweredKia

Casual Listener

10409 Views

23 replies

1 likes

Help
local files
Spotify
  • 10409 Views
  • 23 replies
  • 1 likes

Fluctuating volume with android app and chromecast

If i play content from spotify to my chromecast the volume is fluctuating. What to do?

Casual Listener

If i play content from spotify to my chromecast the volume is fluctuating. What to do?

blueboybillybob

Casual Listener

1733 Views

2 replies

1 likes

fluctuating volume android chromecast
  • 1733 Views
  • 2 replies
  • 1 likes

Keeps going to suggested radio instead of the next song

It's really annoying i can't play one song without it going to the radio for songs "like" the one i was listening to it automatically does that and i want it to stop asap

Casual Listener

It's really annoying i can't play one song without it going to the radio for songs "like" the one i was listening to it automatically does that and i want it to stop asap

Joe

Community Legend

9378 Views

10 replies

1 likes

  • 9378 Views
  • 10 replies
  • 1 likes

Starting Playback on PC startes playback on mobile too

When Spotify is used last on my Android mobile device and I start it on PC, select a track and press play the music starts both on my PC and my mobile device. I haven't intentionally activated Spotify Connect. Any ideas?

Casual Listener

When Spotify is used last on my Android mobile device and I start it on PC, select a track and press play the music starts both on my PC and my mobile device.   I haven't intentionally activat...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Changing Country on a daily base

Hi,Can I change the country on a daily base with spotify? I read I need to change every time the payment condidtion for this, but what when I do this on a daily base? This is not a solution for people they live close to a border and working the count...

Casual Listener

Hi, Can I change the country on a daily base with spotify? I read I need to change every time the payment condidtion for this, but what when I do this on a daily base? This is not a solution for peo...

phfran

Casual Listener

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes

Bug: "All Songs" for multi-level playlist folders only shows top-most folder.

Actual behaviour: If I have a playlist structure like so: Folder 1Folder 1.aPlaylist 1Folder 1.bPlaylist 2Playlist 3Playlist 4...If I go into "Folder 1" and press "All Songs", it will only populate the list with the songs from "Playlist 1". Expected ...

Casual Listener

Actual behaviour:   If I have a playlist structure like so:   Folder 1 Folder 1.a Playlist 1 Folder 1.b Playlist 2 Playlist 3 Playlist 4 ... If I go into "Folder 1" and ...

robboten

Regular

714 Views

2 replies

1 likes

  • 714 Views
  • 2 replies
  • 1 likes

I accidentally pushed "Donwloaded" button in "Songs" and I have lost all my downloaded music.

I am in offline mode, and now the phone is waiting to reach a WiFi network to donwload all my songs. There is some way to revert that mistake?

Music Fan

I am in offline mode, and now the phone is waiting to reach a WiFi network to donwload all my songs.  There is some way to revert that mistake?

Joe

Community Legend

2646 Views

6 replies

0 likes

  • 2646 Views
  • 6 replies
  • 0 likes

30 minutes as free never works

Any time I watch an ad (any ad) which says I will then enjoy thirty minutes of as free music, I usually enjoy between 10-20 minutes before the next one pops up. I've counted. Multiple times. Is this a glitch or are you just hoping we won't notice?

Newbie

Any time I watch an ad (any ad) which says I will then enjoy thirty minutes of as free music, I usually enjoy between 10-20 minutes before the next one pops up. I've counted. Multiple times. Is this ...

Joe

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

streaming quality for capped data plans

All the other known streaming apps have this feature. Spotify should have different settings for cellular and wifi and automatically switch from one streaming setting to another when the data switches from cellular to wifi and viceversa. Automatic op...

Casual Listener

All the other known streaming apps have this feature. Spotify should have different settings for cellular and wifi and automatically switch from one streaming setting to another when the data switche...

andrejjorje

Casual Listener

579 Views

2 replies

0 likes

  • 579 Views
  • 2 replies
  • 0 likes

Top Issue with Bluetooth and Android (and the solution)

- Open any media application (e.g. Google Music or Radiosnet) - I use to stream radio during my breakfast at home- Go to your car and launch Spotify- Leave your car and go do something else (e.g. work in the office)- Return back to the car by the end...

Newbie

- Open any media application (e.g. Google Music or Radiosnet) - I use to stream radio during my breakfast at home - Go to your car and launch Spotify - Leave your car and go do something else ...

508 Views

0 replies

1 likes

  • 508 Views
  • 0 replies
  • 1 likes

Solved!! Actualization removes the SD Card storage option

After the last app actualization, i can't find the Storage option in the app settings. So, I can't move my downloaded musics to my SD Card. My phone storage is small, and I need to use my SD Card to save the musics. Someone can help me please.EDIT: I...

Newbie

After the last app actualization, i can't find the Storage option in the app settings. So, I can't move my downloaded musics to my SD Card. My phone storage is small, and I need to use my SD...

Joe

Community Legend

1539 Views

7 replies

0 likes

  • 1539 Views
  • 7 replies
  • 0 likes

[Android] Option for changing Storage disappeared!

Hey guys, today all my music was deleted and the button for the storage-selection in the settings disappeared. I tried also to uninstall and install it again and to reboot my phone. Please help me!!!A sad member

Regular

Hey guys, today all my music was deleted and the button for the storage-selection in the settings disappeared. I tried also to uninstall and install it again and to reboot my phone. Please help me!!!...

Joe

Community Legend

800 Views

3 replies

0 likes

  • 800 Views
  • 3 replies
  • 0 likes

Offline songs randomly not played

Hi,I cant listen my playlist offline anymore since most of the songs arent working. I have to turn out offline for listening every songs of the playlist. Is there any solution or any older version which can be used offline ? Thanks and sorry for my b...

Casual Listener

Hi, I cant listen my playlist offline anymore since most of the songs arent working. I have to turn out offline for listening every songs of the playlist. Is there any solution or any older version ...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Re: Playlists disappeared

Hi,I try this befor to and now again, but it stands that I dont delete any playliste

Visitor

Hi, I try this befor to and now again, but it stands that I dont delete any playliste

user-removed

Not applicable

1181 Views

8 replies

0 likes

  • 1181 Views
  • 8 replies
  • 0 likes