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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6839 Views

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How do you revert back from new tab menu?

To have that menu at the bottom of my screen at all time is just the worst, i get infuriated every time i open the ap. I cant have it as it is now, how do i revert back to the old menu? (yes, its wierdly strong feelings to have about a layout)

Casual Listener

To have that menu at the bottom of my screen at all time is just the worst, i get infuriated every time i open the ap. I cant have it as it is now, how do i revert back to the old menu? (yes, it...

Joe

Community Legend

421 Views

1 replies

0 likes

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Spotify does not download music even with free space.

Spotify says my storage is full and it can't download, but it isn't. I have a SD Card that is used as internal storage, it is full, but the phone (with the Card) has about 7gb FREE. The menu option to choose where the Spotify has to store the musics ...

Newbie

Spotify says my storage is full and it can't download, but it isn't. I have a SD Card that is used as internal storage, it is full, but the phone (with the Card) has about 7gb FREE. The menu option t...

Joe

Community Legend

370 Views

2 replies

0 likes

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Solved!! New Version of sotify to android playlist diffrent HELPP

Since i updated the spotify app on my phone it not the same..on the old ver i click on PLAYLIST then click my personal playlist and the i can play the music on the playlist.. now on the new app when i click on the Playlist its shows me am menu and i ...

Visitor

Since i updated the spotify app on my phone it not the same.. on the old ver i click on PLAYLIST then click my personal playlist and the i can play the music on the playlist.. now on the new app &nb...

user-removed

Not applicable

571 Views

4 replies

0 likes

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Downloaded music not staying downloaded

All of my music says it's downloaded, but it will not play when I go offline. My music I have downloaded also doesn't stay downloaded if I close the app. I've been doing everything all the forums say to do and it still won't work. I'm on a Samsung Ga...

Newbie

All of my music says it's downloaded, but it will not play when I go offline. My music I have downloaded also doesn't stay downloaded if I close the app. I've been doing everything all the forums say...

crematedman

Community Legend

810 Views

1 replies

0 likes

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  • 1 replies
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Deleted songs

Signed in through facebook 2 yrs ago. Have since deleted my facebook acc but have now lost almost all my album 's any help thanks

Newbie

Signed in through facebook 2 yrs ago. Have since deleted my facebook acc but have now lost almost all my album 's any help thanks

Joe

Community Legend

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
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Impossible de mettre un son personnel et l'écouter en hors ligne

Bonjour, J'ai essayé de mettre un son de mon ordinateur dans les fichiers locaux, mais il m'est impossible par la suite de faire la lecture en hors connexion sur mon téléphone "ce titre est indisponible" J'ai pourtant mis toute les options de télégar...

Newbie

Bonjour,   J'ai essayé de mettre un son de mon ordinateur dans les fichiers locaux, mais il m'est impossible par la suite de faire la lecture en hors connexion sur mon téléphone "ce titre est ...

190 Views

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Android 4.4.2 audio randomly pauses

Whenever I'm listening to music and my screen is off, music randomly pauses and then starts again where it left off. It's very annoying.It happens also in other music players

Newbie

Whenever I'm listening to music and my screen is off, music randomly pauses and then starts again where it left off. It's very annoying. It happens also in other music players

Joe

Community Legend

251 Views

1 replies

0 likes

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  • 1 replies
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3 meses por $9.00?

Me llego un correo de Spotify que si pagaba $9.00 me daban tres meses de spotify, y cuando voy a pagar me cobran $99.00, trendre entonces que pagar hasta dentro de 4 meses?

Newbie

Me llego un correo de Spotify que si pagaba $9.00 me daban tres meses de spotify, y cuando voy a pagar me cobran $99.00, trendre entonces que pagar hasta dentro de 4 meses?

185 Views

0 replies

0 likes

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Spotify home Depot add glitch

Hi,I was listening to Spotify on my ps4 using my android tablet as a "remote" and a home Depot add came up. for some reason it will not let me play any other music, it just keeps looping the ad. when I open the pop-up menu on my ps4, it shows that th...

Newbie

Hi, I was listening to Spotify on my ps4 using my android tablet as a "remote" and a home Depot add came up. for some reason it will not let me play any other music, it just keeps looping the ad. wh...

266 Views

0 replies

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Can't start (connect) Spotify stream on Chromecast Audio

If I'm trying to start a stream on my Chromecast Audio via my Android App it just showing "Connecting" but never starts to play my songs. The only respons from the Chromecast Audio is the short sound, when connecting a new device.I'm on the newest Ap...

Newbie

If I'm trying to start a stream on my Chromecast Audio via my Android App it just showing "Connecting" but never starts to play my songs. The only respons from the Chromecast Audio is the short sound...

vikto_Or

Newbie

426 Views

1 replies

2 likes

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Verbindungsabbrüche mit Chromecast

Hallo zusammen,ich nutze Spotify gemeinsam mit meiner Frau über einen Spotify Premium Account auf 2 Smartphone's. (htc one m8s)2 Szenarien bringen die Verbindung zum Chromecast zum Abbruch, oder die Spotify App hängt sich auf.1. Ich wische an Handy e...

Newbie

Hallo zusammen, ich nutze Spotify gemeinsam mit meiner Frau über einen Spotify Premium Account auf 2 Smartphone's. (htc one m8s) 2 Szenarien bringen die Verbindung zum Chromecast zum Abbruch, oder ...

pierreleroi

Newbie

1493 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

0 playlist

I have a premium acount and ik got 1 playlist but at my profiel it says i got 0 playlist help

Newbie

I have a premium acount and ik got 1 playlist but at my profiel it says i got 0 playlist help

343 Views

0 replies

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Solved!! Search function gone after update

I can no longer find "search", only daily mix, playlists, stations, tracks, albums, artists and podcasts/videos.

Casual Listener

I can no longer find "search", only daily mix, playlists, stations, tracks, albums, artists and podcasts/videos.

Joe

Community Legend

1218 Views

5 replies

0 likes

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Can't share playlist, music or send msgs

Spotify, i´m not being able to share anything or send messages by android versions. When I click share, instead open spotify internal share options, it opens the android options: Whatsapp, facebook, twitter.... Can you help me to get back internal sh...

Casual Listener

Spotify, i´m not being able to share anything or send messages by android versions. When I click share, instead open spotify internal share options, it opens the android options: Whatsapp, facebook, ...

Joe

Community Legend

589 Views

3 replies

0 likes

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Album picture it is not seen

It's empty. Before that can seed. I think update has give a bug.

Gig Goer

It's empty. Before that can seed. I think update has give a bug.

262 Views

0 replies

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Solved!! (help fast) how can I create a free trail today?

Hello all! I am going out of town first thing tomorrow morning and I need to create a free trail before then. Can anyone help me with this? You can call or text me at*snipped* or email me at *snipped*Thank you for any help you can offer!

Casual Listener

Hello all! I am going out of town first thing tomorrow morning and I need to create a free trail before then. Can anyone help me with this? You can call or text me at *snipped* or email me at&n...

Hubo

Community Legend

853 Views

3 replies

0 likes

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spotify automatically undownloading every song off of my sd card

I like to store all of my downloaded music from spotify on an SD card that way I have extra room on my phone to do other things but the problem is ill download them all and it will be good for a couple of days and then I'll open spotify and the will ...

Newbie

I like to store all of my downloaded music from spotify on an SD card that way I have extra room on my phone to do other things but the problem is ill download them all and it will be good for a coup...

crematedman

Community Legend

430 Views

2 replies

0 likes

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No option to save music on SD card v6.9.0.1212

As I can't downgrade the app, I'd like to ask for that function to be added again....or is there another solution ?

Casual Listener

As I can't downgrade the app, I'd like to ask for that function to be added again. ...or is there another solution ?

castrillon7

Casual Listener

379 Views

2 replies

0 likes

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Some Saved Music Not Playing

Old downloads are fine. But recently downloaded ones, succesfully saves but when playing offline, they are not complete. So the music stops in the middle part. Not all songs do this but yeah, some recent ones do. Whats the fix? I dont want to redownl...

Casual Listener

Old downloads are fine. But recently downloaded ones, succesfully saves but when playing offline, they are not complete. So the music stops in the middle part. Not all songs do this but yeah, some re...

Rojh

Casual Listener

305 Views

2 replies

0 likes

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Cancelled subscription still charging

Hi! I subscribe to your premium last October but I cancelled it before Nov. since I changed it to your Family Premium account. Howcome Im still being charged for the cancelled subscription I made. Please advise.

Casual Listener

Hi! I subscribe to your premium last October but I cancelled it before Nov. since I changed it to your Family Premium account. Howcome Im still being charged for the cancelled subscription I made. Pl...

honeygonzcab

Casual Listener

272 Views

2 replies

0 likes

  • 272 Views
  • 2 replies
  • 0 likes