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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

401052 Views

549 replies

35 likes

Account
Free
  • 401052 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8615 Views

0 replies

7 likes

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I can't add offline devices to my account

I removed all my offline devices to try and get my PC and android to sync, now after reinstalling the apps and logging back in they are not showing up on my account and there is no option to add devices. Spotify help isn't giving me any answers. I ca...

Casual Listener

I removed all my offline devices to try and get my PC and android to sync, now after reinstalling the apps and logging back in they are not showing up on my account and there is no option to add devi...

mzdebra666

Newbie

606 Views

2 replies

2 likes

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Start a playlist with a specific song

I don't get it. I really don't get it. How can i start a playlist not with a shuffle button but with a song choosen by the upper search bar? Thank you and kind regards

Regular

I don't get it. I really don't get it.   How can i start a playlist not with a shuffle button but with a song choosen by the upper search bar?   Thank you and kind regards

Bäär

Regular

2000 Views

3 replies

0 likes

start
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Account invalid after family upgrade

Hello,I had a Premium account for spotify just yesterday, Today i tried to sign in with Facebook but it failed.. About two weeks ago we signed up at spotify as a Family cuz it was cheaper. I registered my old spotify account to it that already had a ...

Newbie

Hello, I had a Premium account for spotify just yesterday, Today i tried to sign in with Facebook but it failed.. About two weeks ago we signed up at spotify as a Family cuz it was cheaper. I regist...

314 Views

0 replies

0 likes

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Spotify Crashes after Downloading (Solved)

I bought the premium 2 weeks ago and tried to download my playlists, because of not enough space, ı had to transfer the files to sd card. But, after all of the files transfers to the sd card, i cant open spotify and it crashes. I tried to redownload ...

Newbie

I bought the premium 2 weeks ago and tried to download my playlists, because of not enough space, ı had to transfer the files to sd card. But, after all of the files transfers to the sd card, i cant ...

402 Views

0 replies

0 likes

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Dowloaded music in sd card not avaiable offline

Hi, I downloaded music in my sd card, but they aren't available offline. It doens't even appear the green set next the playlists to show it has been downloaded. Can anyone help me? It was working just fine without the sd card, and using the phone's m...

Casual Listener

Hi, I downloaded music in my sd card, but they aren't available offline. It doens't even appear the green set next the playlists to show it has been downloaded. Can anyone help me? It was working jus...

372 Views

0 replies

0 likes

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Won't download songs over 4G

So I wanted to add 8 new songs to my list. But the WiFi is very slow. I wanted to do it over the 4G. But it won't download. I already turned on the download over mobile, but is still says that I need to turn in on... I already reinstalled Spotify and...

Newbie

So I wanted to add 8 new songs to my list. But the WiFi is very slow. I wanted to do it over the 4G. But it won't download. I already turned on the download over mobile, but is still says that I need...

1117 Views

0 replies

0 likes

4G
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Solved!! Gapless playback not working.

When listening to a gapless album on Premium there is a jump between tracks and also the volume auto adjusts. Any way to stop this from happening? I have toggled 'gapless playback' under Settings. Samsung S5 Android app.

Visitor

When listening to a gapless album on Premium there is a jump between tracks and also the volume auto adjusts. Any way to stop this from happening? I have toggled 'gapless playback' under Settings. Sa...

user-removed

Not applicable

9968 Views

2 replies

0 likes

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Song wont skip to next song while listening a list

If i play a list of something, everytime that a song finishes, i have tu unlock my note 4 and press start again in the next song, because it doesnt start automatically. I have tried to change the cache location to my internal storage, i have reinstal...

Casual Listener

If i play a list of something, everytime that a song finishes, i have tu unlock my note 4 and press start again in the next song, because it doesnt start automatically. I have tried to change the cac...

romanturbo

Casual Listener

321 Views

1 replies

0 likes

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Can't download a song

I have a local file song and I had it on offline mode but now it's taking for ever to download I got plenty of storage and it's 1 song it also just says waiting to download

Newbie

I have a local file song and I had it on offline mode but now it's taking for ever to download I got plenty of storage and it's 1 song it also just says waiting to download

303 Views

0 replies

0 likes

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Downloaded playlists disappear when I restart my s7 edge but storage folder still exists

Hello,I've been having this persistent problem for a few weeks now. I've been reading the posts here, but none seem to fit my problem.I'm using a Samsung s7 edge, which has not been modified in any way. As such, the storage is divided into internal a...

Newbie

Hello, I've been having this persistent problem for a few weeks now. I've been reading the posts here, but none seem to fit my problem. I'm using a Samsung s7 edge, which has not been modified ...

327 Views

0 replies

2 likes

  • 327 Views
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Cell service......

So this is probably a stupid question, but I don't claim to be tech savvy. I'm going on a trip this weekend, into mountains where there is no cell service. Can I still access my Playlist and listen to it under these circumstances? I'm not quite sure ...

Newbie

So this is probably a stupid question, but I don't claim to be tech savvy. I'm going on a trip this weekend, into mountains where there is no cell service. Can I still access my Playlist and listen t...

246 Views

0 replies

0 likes

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Music in SD card

Hi, i read the music can download in sd card, i found how do it but i dont found the option in setting, in others i dont have this posibility, my cell phone is motorola moto g3, sorry for my english

Casual Listener

Hi, i read the music can download in sd card, i found how do it but i dont found the option in setting, in others i dont have this posibility, my cell phone is motorola moto g3, sorry for my english

Bittencourt

Spotify Star

606 Views

3 replies

0 likes

Account
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Sharing Songs with Non-Facebook Users

Hi all,I've seen previous posts on this topic suggesting that I must be following the non-facebook user and they must be following me, and suggesting that I reinstall the app. I've done both, but my friend's spotify username is still not being recogn...

Newbie

Hi all, I've seen previous posts on this topic suggesting that I must be following the non-facebook user and they must be following me, and suggesting that I reinstall the app. I've done both, but m...

osornios

Spotify Star

313 Views

1 replies

0 likes

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Solved!! Spotify crashing - clean reinstalling doesn't help

Hi there, I have a galaxy s4 and a spotify premium subscription,A few days ago my spotify version was updated, and since then everytime I try to navigate to any playlist or any selection from the main screen - the app crashes. The only way it works i...

Regular

Hi there,   I have a galaxy s4 and a spotify premium subscription, A few days ago my spotify version was updated, and since then everytime I try to navigate to any playlist or any selection f...

user-removed

Not applicable

2080 Views

10 replies

0 likes

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Aktiflestirme sorubnu

Vodafone araciligi ile aktiflestirme sorunu yasiyorum nasil duzeltilir

Newbie

Vodafone araciligi ile aktiflestirme sorunu yasiyorum nasil duzeltilir

240 Views

0 replies

0 likes

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how do I use or get into new party mode or use this new feature?

So Ihit browse then find party in genres but all I see are playlists. It would be nice if when Spotify puts out a new feature they explain how to use it.I want to start that do streaming party songs then hit that cool adjust to slower songs or faster...

Casual Listener

So Ihit browse then find party in genres but all I see are playlists. It would be nice if when Spotify puts out a new feature they explain how to use it. I want to start that do streaming party song...

assennato

Newbie

9093 Views

9 replies

4 likes

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  • 4 likes

Songs keep playing and playing

=== START OF TEMPLATE ===Brief description of the issue: After disconnecting from Bluetooth (headphones and car) music continues to play.Steps to reproduce the issue:First I did this. Played spotify on my BT headphones or in the car.Then I did that T...

Newbie

=== START OF TEMPLATE === Brief description of the issue: After disconnecting from Bluetooth (headphones and car) music continues to play. Steps to reproduce the issue: First I did this. Played...

364 Views

0 replies

0 likes

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Solved!! Cant play Songs in individual order on Tablet.

Hello Spotify team. I am currently a Spotify Free users and have problems playing the songs in an individual order. I have two tablets. One thing is for Samsung Galaxy Tab S10.5 and the second is a Samsung Galaxy Tab 4 7.0. On the Samsung Galaxy Tab ...

Casual Listener

Hello Spotify team.   I am currently a Spotify Free users and have problems playing the songs in an individual order. I have two tablets. One thing is for Samsung Galaxy Tab S10.5 and the seco...

gentz

Newbie

1278 Views

7 replies

2 likes

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  • 7 replies
  • 2 likes