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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

400195 Views

548 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8596 Views

0 replies

7 likes

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Spotify closes during search

While using search function 2 letters in spotify closes itself. This is commonly with 2 specific letters which change each time it occurs. However it can make searching for particular artists impossible. Solutions? Suggestions?

Casual Listener

While using search function 2 letters in spotify closes itself. This is commonly with 2 specific letters which change each time it occurs. However it can make searching for particular artists impossi...

osornios

Spotify Star

352 Views

1 replies

0 likes

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  • 1 replies
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Spotify closing itself

While using search function, 2 letters in, spotify closes itself. This is commonly with 2 specific letters which change each time it occurs. However it can make searching for particular artists impossible. Solutions? Suggestions?

Casual Listener

While using search function, 2 letters in, spotify closes itself. This is commonly with 2 specific letters which change each time it occurs. However it can make searching for particular artists impos...

lloydbjoseph

Casual Listener

632 Views

2 replies

0 likes

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  • 2 replies
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Any way to LOWER lowest volume? Ears ringing

I have a bit of tinnitus which gets worse after listening to headphones. I have canal phones that block out a fair amount of background noise so I don't have to crank the volume, and even the lowest volume setting is too high using Spotify so I can't...

Music Fan

I have a bit of tinnitus which gets worse after listening to headphones. I have canal phones that block out a fair amount of background noise so I don't have to crank the volume, and even the lowest ...

tman202

Music Fan

826 Views

3 replies

0 likes

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Volume going up and down through songs

I have a S6 Active and within the last two weeks i have noticed that the volume will constantly go up and down through the whole song. This only happens when I use Spotify and not when I use any of my other music apps. It also happens whether or not ...

Regular

I have a S6 Active and within the last two weeks i have noticed that the volume will constantly go up and down through the whole song. This only happens  when I use Spotify and not when I use an...

374 Views

0 replies

2 likes

  • 374 Views
  • 0 replies
  • 2 likes

Ford Sync Malfunctioning with Spotify

So I am aware that Spotify released an update over the weekend to restrict access to the phone app while you are driving (for safety reasons I'm assuming). They are essentially forcing us to use the Ford Sync Spotify app instead of the Spotify app on...

Gig Goer

So I am aware that Spotify released an update over the weekend to restrict access to the phone app while you are driving (for safety reasons I'm assuming). They are essentially forcing us to use the ...

lugesz

Casual Listener

1687 Views

3 replies

2 likes

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  • 3 replies
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Music disappearing from Library every two or three days

Hi guys.I download music cause I'm a premium user so it doesn't use my data from the mobile each time I want to play my music. I put it on my sd card and it works. But each time I restart the app it has disappeared from "my libraby" and when I go to ...

Newbie

Hi guys. I download music cause I'm a premium user so it doesn't use my data from the mobile each time I want to play my music. I put it on my sd card and it works. But each time I restart the app i...

387 Views

0 replies

1 likes

  • 387 Views
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Spotify no longer available through Amazon Appstore for Malaysia

I own a Blackberry 10 device (Blackberry Passport) and the only way to get Spotify for it is from the Amazon AppStore. I have had the app for a while now and am even a premium subscriber. Today, I was notified that there was an update for Spotify, bu...

Casual Listener

I own a Blackberry 10 device (Blackberry Passport) and the only way to get Spotify for it is from the Amazon AppStore. I have had the app for a while now and am even a premium subscriber.   To...

519 Views

0 replies

0 likes

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Spotify, Android, and ford applink

So with the recent update with a significantly improved UI and feature set (Yay! We now have radio access from the sync screen!) I noticed my #1 most used feature seems to have inadvertantly been removed. Previously I was able to hit menu, and choose...

Regular

So with the recent update with a significantly improved UI and feature set (Yay! We now have radio access from the sync screen!) I noticed my #1 most used feature seems to have inadvertantly been rem...

mckraken

Regular

510 Views

1 replies

0 likes

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  • 1 replies
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Spotify in Spain

I used Spotify free in Spain up to last year for many months on a couple of Android devices and then stopped using it. Coming back to it in April 2016, I'm now told that it's not available in Spain. This is only on my tablet, as I'm running it perfec...

Newbie

I used Spotify free in Spain up to last year for many months on a couple of Android devices and then stopped using it. Coming back to it in April 2016, I'm now told that it's not available in Spain. ...

jonan930504

Newbie

959 Views

1 replies

1 likes

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  • 1 replies
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Android app on OnePlus One complete mess

The app has been giving me so omuch trouble over the last few months and now that I have premium, since 3 weeks or so, it's becoming even more frustating. When I search for an artist or an album, I get an error message, saying that something went wro...

Newbie

 The app has been giving me so omuch trouble over the last few months and now that I have premium, since 3 weeks or so, it's becoming even more frustating. When I search for an artist or an albu...

746 Views

0 replies

0 likes

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Impaired navigation after android update (6.0)

After the android 6.0 update I realized that spotify's overall navigation became worser than usual. The volume drops out of nothing, it shows the ''loading'' screen even if youre browsing through offline contet, it freezes everytime, for several time...

Regular

After the android 6.0 update I realized that spotify's overall navigation became worser than usual. The volume drops out of nothing, it shows the ''loading'' screen even if youre browsing through off...

440 Views

0 replies

0 likes

Android 6.0
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I have paid for Spotify Premium but can only shuffle play on Android Sony Walkman NWZ X2

Hi I have paid for premium but im still only able to shuffle. I have this problem on my mobile (Sony Xperia z3 compact) and also on my mp3 player (Sony Walkman NWZ X2) I paid over a grand for my Walkman, and want to use spotify to play music wireless...

Visitor

Hi    I have paid for premium but im still only able to shuffle. I have this problem on my mobile (Sony Xperia z3 compact) and also on my mp3 player (Sony Walkman NWZ X2)    I...

howie911

Newbie

587 Views

2 replies

0 likes

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  • 2 replies
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Se pausa cuando pasa de tema, tengo que entrar a la app para que se reproduzca

No se porque sucede esto y la verdad es un bajon, no quiero tener que estar entrando a la app cada vez que cambia de tema en una playlist. Ya verifique la configuracion y esta todo bien, no se que puede ser..tengo un Galaxy S6

Newbie

No se porque sucede esto y la verdad es un bajon, no quiero tener que estar entrando a la app cada vez que cambia de tema en una playlist. Ya verifique la configuracion y esta todo bien, no se que pu...

489 Views

0 replies

0 likes

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Cobrança

Assinei a promoção de R$1,99 por 3 meses e me foi cobrado $10,00. Gostaria de saber o por que?

Newbie

Assinei a promoção de R$1,99 por 3 meses e me foi cobrado $10,00. Gostaria de saber o por que?

356 Views

0 replies

0 likes

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Albums sauvegardés

Bonjour. Depuis mon application android, la liste des albums sauvegardés ne remonte pas. Savez vous pourquoi ?

Newbie

Bonjour. Depuis mon application android, la liste des albums sauvegardés ne remonte pas. Savez vous pourquoi ?

446 Views

0 replies

0 likes

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No option to change to Internal Storage (phone memory)

Idk if I'm the only one who has this issue. But, as I kept on getting the "Download Error" due to full SD card storage. It's not letting me change it to Phone memory instead.

Casual Listener

Idk if I'm the only one who has this issue. But, as I kept on getting the "Download Error" due to full SD card storage. It's not letting me change it to Phone memory instead.

mamaniwaxnmigz

Casual Listener

622 Views

2 replies

0 likes

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  • 2 replies
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Solved!! the track is not available

Ok so i had spotify working for like 2 or three days and eas loving it now every single song i would listen to says track not available. There is nothing that tells me what to do how to get em back,, upgrade, or how i can fix it... Loved this app but...

Newbie

Ok so i had spotify working for like 2 or three days and eas loving it now every single song i would listen to says track not available. There is nothing that tells me what to do how to get em back,...

christina5155

Newbie

9031 Views

8 replies

0 likes

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Downloaded songs disappearing

Hey there. Having an issue where after downloading a number of albums, I open my library and find that a number of seemingly random songs from each album have disappeared. i.e. there is no longer a green download icon next to the song titles but inst...

Newbie

Hey there. Having an issue where after downloading a number of albums, I open my library and find that a number of seemingly random songs from each album have disappeared. i.e. there is no longer a g...

504 Views

0 replies

0 likes

  • 504 Views
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Não consigo recuperar minha conta.

Recentemente, necessitei fazer alguns reajustes no meu celular, e como consequencia, foi necessário desinstalar o Spotify. Logo que fiz os reajustes e baixei o Spotify novamente, imaginei que eu fosse conseguir recuperar minha conta, mas não foi isso...

Newbie

Recentemente, necessitei fazer alguns reajustes no meu celular, e como consequencia, foi necessário desinstalar o Spotify.   Logo que fiz os reajustes e baixei o Spotify novamente, imaginei qu...

1154 Views

0 replies

0 likes

  • 1154 Views
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  • 0 likes