Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396951 Views

547 replies

35 likes

Account
Free
  • 396951 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8489 Views

0 replies

7 likes

  • 8489 Views
  • 0 replies
  • 7 likes

Opt Out of Android Beta

Hi, I would like to opt out of the Android Beta, is there anyway to do this? I have been through the settings in Spotify on my phone, desktop app and web app but cannot find an option. I have also tried uninstalling the app but it seems the beta prog...

Regular

Hi,   I would like to opt out of the Android Beta, is there anyway to do this? I have been through the settings in Spotify on my phone, desktop app and web app but cannot find an option. I hav...

wilbarclay

Regular

6301 Views

4 replies

1 likes

Android
Beta
opt out
  • 6301 Views
  • 4 replies
  • 1 likes

Missing albums from Eason Chan

Hello I found an existing problem of missing most of the albums from Eason Chan on Andriod edition for quite a long time. Could it be fixed as it involved like 20+ of his work, and he is one of the top artist from Hong Kong and i wish it can be fixed...

Casual Listener

Hello   I found an existing problem of missing most of the albums from Eason Chan on Andriod edition for quite a long time.   Could it be fixed as it involved like 20+ of his work, and ...

benjic86

Casual Listener

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Need more kpop artists

PLEASE ADD GOT7 SONGS! AS WELL AS MORE K WILL AND IU SONGS!

Newbie

PLEASE ADD GOT7 SONGS! AS WELL AS MORE K WILL AND IU SONGS!

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Spotify Connect does not work any more after update

I've updated Spotify to the current version 4.4.0.1008 on my android device (s5mini duos). Since that time I cannot connect any more to my Pioneer VSX924 any more. The Pioneer firmware is up to date.The device is shown in Spotify "Devices available" ...

Casual Listener

I've updated Spotify to the current version 4.4.0.1008 on my android device (s5mini duos). Since that time I cannot connect any more to my Pioneer VSX924 any more. The Pioneer firmware  is up to...

luxwie

Casual Listener

1520 Views

9 replies

0 likes

  • 1520 Views
  • 9 replies
  • 0 likes

Android Handy Problem - offline songs playing 2 or 3 and other in the queue have no sounds

He i have a Problem with my Samsung Handy, Spotify playing 2 or 3 Songs (offline Playlist) correct and then start the next song but i can not hear this. I can not everytime stop Spotify and start new and then the same Problem.New Start / Update and n...

Newbie

He i have a Problem with my Samsung Handy,   Spotify playing 2 or 3 Songs (offline Playlist) correct and then start the next song but i can not hear this. I can not everytime stop Spotify and ...

Bittencourt

Spotify Star

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Doesn't work after first song

Hi,after i've listened one song, I can't hear the second one. Don't know why, I see that the seconds goes but nothing comes out from the speakers.Someone can help me?Thanks

Newbie

Hi, after i've listened one song, I can't hear the second one. Don't know why, I see that the seconds goes but nothing comes out from the speakers. Someone can help me? Thanks

Bittencourt

Spotify Star

620 Views

1 replies

0 likes

Second song doesn't work
  • 620 Views
  • 1 replies
  • 0 likes

Solved!! Ik krijg de hele tijd een foutmelding als ik probeer in te loggen.

Hallo,Ik heb sinds kort een nieuwe mobiel samsung s6 maar als ik wil inloggen via men facebook account zegt ie hele tijd fout melding probeer later. Ik heb het nou al 3 dagen geprobeert en hij werkt nog steeds niet. Ik heb men ww op facebook ook al v...

Casual Listener

Hallo, Ik heb sinds kort een nieuwe mobiel samsung s6 maar als ik wil inloggen via men facebook account zegt ie hele tijd fout melding probeer later. Ik heb het nou al 3 dagen geprobeert en hij werk...

Jeroenlondon

Casual Listener

1017 Views

3 replies

0 likes

  • 1017 Views
  • 3 replies
  • 0 likes

Last.fm Username and Password Rejected

I am aware that this issue has been posted before, but it persists after trying all the fixes for it. I am using a VZW Galaxy S6 with Spotify installed. My last.fm integration was working perfectly unstill it suddenly started throwing the Username/pa...

Casual Listener

I am aware that this issue has been posted before, but it persists after trying all the fixes for it.   I am using a VZW Galaxy S6 with Spotify installed. My last.fm integration was working pe...

531 Views

0 replies

2 likes

  • 531 Views
  • 0 replies
  • 2 likes

con el celular en stand by no reproduce playlist

desde que realizaron las 2 ultimas actualizaciones para android, cuando se pone a reproducir una playlist o una radio, cuando el celular pasa a modo stand by, al finalizar la cancion que reproduce, no continua con la siguiente, como si quedara mudo. ...

Regular

desde que realizaron las 2 ultimas actualizaciones para android, cuando se pone a reproducir una playlist o una radio, cuando el celular pasa a modo stand by, al finalizar la cancion que reproduce, n...

ratarosario

Regular

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

javiertibata

actualice la app el pasado viernes tengo version premium y ahora no reproduce sino dos canciones y a la tercera avanza pero no suena... ni siquiera con la musica guardada la he desistalado y vuelto a instalar haber si funciona pero nada...

Newbie

actualice la app el pasado viernes tengo version premium y ahora no reproduce sino dos canciones y a la tercera avanza pero no suena... ni siquiera con la musica guardada la he desistalado y vuelto a...

Bittencourt

Spotify Star

431 Views

1 replies

0 likes

problema con la app
  • 431 Views
  • 1 replies
  • 0 likes

Spotfy getting mute during the play of my playlists

Porque a porcaria do app está ficando mudo na transição entre as músicas da playlist?Onde posso entrar em contato com suporte Brasil?AttGlauco

Newbie

Porque a porcaria do app está ficando mudo na transição entre as músicas da playlist? Onde posso entrar em contato com suporte Brasil? Att Glauco

Bittencourt

Spotify Star

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

HTC ONE drops spotify over bluetooth

My HTC ONE, when trying to play spotify over Bluetooth spotify will stop working about five songs in. Then it says it playing but no sound comes. Bluetooth works fine with all the other players on my phone. This also happens when I'm plugged into hea...

Newbie

My HTC ONE, when trying to play spotify over Bluetooth spotify will stop working about five songs in. Then it says it playing but no sound comes. Bluetooth works fine with all the other players on my...

zeeast

Newbie

1152 Views

5 replies

1 likes

  • 1152 Views
  • 5 replies
  • 1 likes

7 day free trial of premium

I have had spotify for couple days now still can't figure out how to get my 7 day free trial can someone help it says im,on spotify free but would like to try the 7 day trial im,on a android smartphone

Regular

I have had spotify for couple days now still can't figure out how to get my 7 day free trial can someone help it says im,on spotify free but would like to try the 7 day trial im,on a android smartpho...

EAGLESFAN4LIFE

Regular

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Solved!! Reset device password no e-mail received - "Geräte-Kennwort festlegen"

Hi, I am trying to reset the device password to use my Account on Spotify and I never receive the e-mail to reset. I checked spam folder and tried several days ago - not working. Please help. I am registered with a FB Account. Kind regards,Tim

Newbie

Hi,   I am trying to reset the device password to use my Account on Spotify and I never receive the e-mail to reset.   I checked spam folder and tried several days ago - not working. &...

jean3601

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Android App "Normal Quality" by downloads

My ask stands over that ^^.Sorry, if my question is annoying, but I can't find the answer (especially for this setting) in the FAQ

Casual Listener

My ask stands over that ^^. Sorry, if my question is annoying, but I can't find the answer (especially for this setting) in the FAQ 😛

jonasherdegen

Community Legend

474 Views

3 replies

0 likes

Android
  • 474 Views
  • 3 replies
  • 0 likes

Android app is switching songs and shuts itself down without my permission

HejMy problem is this:Since three weeks, my app starts to switch the songs or just shuts itself down when I'm putting my mobile in my pockets. As long as it is just lying on the table, everything is just fine (sometimes my phone also starts to tel me...

Newbie

Hej My problem is this: Since three weeks, my app starts to switch the songs or just shuts itself down when I'm putting my mobile in my pockets. As long as it is just lying on the table, everything...

Bittencourt

Spotify Star

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Equalizer

Hi, i would like to express a really annoying thing with the built-in equalizer in spotify. I have made alot of changes in the equalizer and it sounds really good. The problem is that when you start a song or make a fast forward in it, it takes about...

Newbie

Hi,   i would like to express a really annoying thing with the built-in equalizer in spotify.   I have made alot of changes in the equalizer and it sounds really good.   The prob...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Onkyo TX-NR414 volume Max ARE U SERIOUS?!

Dear Spotify developers, this is a very huge Problem. When you have a very Powerfull AVR/Loudspeakers this is even more dangerous!I hope this bug will be fixed soon.Receiver: TX-NR414 firmware 117130010000Spotify Android version: 2.5.0.942

Regular

Dear Spotify developers, this is a very huge Problem. When you have a very Powerfull AVR/Loudspeakers this is even more dangerous! I hope this bug will be fixed soon. Receiver: TX-NR414 firmwar...

user-removed

Not applicable

1174 Views

2 replies

6 likes

  • 1174 Views
  • 2 replies
  • 6 likes

Solved!! Start Spotify Connect on AVR: volume?

Hi From Android application I start a playlist on my Denon avr via Spotify Connect. But the volume is not synced, is it OK? It is displayed as zero level, but touching it behaves correctly. So I do not know at what level is the volume. Is it a bug or...

Community Legend

Hi From Android application I start a playlist on my Denon avr via Spotify Connect. But the volume is not synced, is it OK? It is displayed as zero level, but touching it behaves correctly. So I do n...

user-removed

Not applicable

5772 Views

20 replies

12 likes

  • 5772 Views
  • 20 replies
  • 12 likes