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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396902 Views

547 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8488 Views

0 replies

7 likes

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7 day free trial of premium

Im,on a android smartphone was wondering i just set up,my spotify this morning and haven't got a free 7 day trial thing yet how long does it take I have went to my account and subscriptions it has I have free but would like to try the 7 day trial bef...

Newbie

Im,on a android smartphone was wondering i just set up,my spotify this morning and haven't got a free 7 day trial thing yet how long does it take I have went to my account and subscriptions it has I ...

spicycowman

Regular

791 Views

1 replies

0 likes

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Spotify Connect never finds other devices

I used to able to play songs from phone onto my desktop or laptop and vice versa but now Spotify Connect is never able to locate my other devices from any device (Windows nor Android). I tried reinstalling and restarting on all devices but it still d...

Casual Listener

I used to able to play songs from phone onto my desktop or laptop and vice versa but now Spotify Connect is never able to locate my other devices from any device (Windows nor Android). I tried reinst...

266 Views

0 replies

0 likes

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Solved!! Search Bar bug Spotify crashes

Hi, i'm using spotify on several Android devices, and it happens with all of them. When i open the search bar and write "wo" "po" "so" the application crashes. It is like syllables that end with "o" force spotify to crash. It doens't happen with "lo"...

Newbie

Hi, i'm using spotify on several Android devices, and it happens with all of them. When i open the search bar and write "wo" "po" "so" the application crashes. It is like syllables that end with "o" ...

Bittencourt

Spotify Star

3652 Views

1 replies

0 likes

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  • 1 replies
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I have a premium subscription by my app doesn't show premium even though it recognises my subscripti

I've been successfully utilising my premium account via the installed app on my phone. I tried to install Spotify on my kindle and it's all gone wrong! My premium account has since gone. But in my settings in the app it shows a premium subscription b...

Newbie

I've been successfully utilising my premium account via the installed app on my phone. I tried to install Spotify on my kindle and it's all gone wrong! My premium account has since gone. But in my se...

charlottekthoma

Newbie

517 Views

1 replies

0 likes

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  • 1 replies
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No notification bar controls

Hi, when i change the app the notification bar controls are gone but in the spotify app notification bar controls are visible.I tried reinstall spotify and notification tick is okey.. Sorry for bad english. Version: 4.5.0.820

Newbie

Hi, when i change the app the notification bar controls are gone but in the spotify app notification bar controls are visible. I tried reinstall spotify and notification tick is okey.. Sorry for bad...

457 Views

0 replies

0 likes

  • 457 Views
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Premium free one week

Hi, I've activated the free trial for one week and now I don't know how to quit this offer and I don't know if it will cost me something after this week, please help me :S

Newbie

Hi, I've activated the free trial for one week and now I don't know how to quit this offer and I don't know if it will cost me something after this week, please help me :S

Bittencourt

Spotify Star

1065 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify doesn't play continuously

Alright so I have Spotify running all the time and it does so pretty fine. Though when the screen is off after a few plays the song seems to get stuck at - for example - 4:35/4:35 and it doesn't go to the next song. I have to turn on the screen again...

Music Fan

Alright so I have Spotify running all the time and it does so pretty fine. Though when the screen is off after a few plays the song seems to get stuck at - for example - 4:35/4:35 and it doesn't go t...

Bittencourt

Spotify Star

5871 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Songs Skipping with Chromecast Audio

Just upgraded to premium so I could use a new Chromecast Audio. I have noticed that when set to cast, when I try to skip a song, the audio stops. After that if I press play, it just skips to the next song until eventually I get some song playing... I...

Visitor

Just upgraded to premium so I could use a new Chromecast Audio. I have noticed that when set to cast, when I try to skip a song, the audio stops. After that if I press play, it just skips to the next...

user-removed

Not applicable

1735 Views

6 replies

1 likes

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Solved!! Spotify Unlimited

Hi, I am considering upgrading to Spotify Unlimited (for $4.99 + sales tax every month), but I have a question. With Spotify Unlimited, will I be able to listen to my playlists in offline mode WITHOUT using data? I do not have unlimited data, so I ne...

Newbie

Hi, I am considering upgrading to Spotify Unlimited (for $4.99 + sales tax every month), but I have a question. With Spotify Unlimited, will I be able to listen to my playlists in offline mode WITHOU...

navaira

Roadie

878 Views

2 replies

0 likes

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Songs Mute on my Tablet

Hey guys basically what is happeneing, if I go to any song, and press replay, it will only replay with sound 3-5 times then mute, the progress bar keeps going, but it keeps playing on mute, until i either rewind the song, or until i shut off my table...

Visitor

Hey guys basically what is happeneing, if I go to any song, and press replay, it will only replay with sound 3-5 times then mute, the progress bar keeps going, but it keeps playing on mute, until i e...

Stodadio

Regular

679 Views

3 replies

0 likes

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Spotify Video Issues

Started trying out some of the Spotify Video areas, liked and followed a few. I was watching slomo animals... Amazing stuff.. Then about 5 mins into the video weird rendering lines happened.Im using the latest version of Spotify, and on a Nexus 6I sc...

Newbie

Started trying out some of the Spotify Video areas, liked and followed a few. I was watching slomo animals... Amazing stuff.. Then about 5 mins into the video weird rendering lines happened. Im us...

479 Views

0 replies

0 likes

Videos
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Spotify Offline

I was having this same issue. I had "use cellular data" setting turned on in the app but it wouldn't connect. I had to also go into my iPhone settings and then go to apps > Spotify > turned on "Cellullar Data" there two. Now works. In short, having "...

Newbie

I was having this same issue. I had "use cellular data" setting turned on in the app but it wouldn't connect. I had to also go into my iPhone settings and then go to apps > Spotify > turned on ...

476 Views

0 replies

0 likes

Offline Access
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Missing the option to sort by Artist on my Songs folder

Hello, I searched for the solution and couldn't find it anywhere. I did find the button, but the only options showing are by "Title" and "Recently added", while the "Artist" one is missing, even though it is said to be there here.I tried reinstalling...

Newbie

Hello,   I searched for the solution and couldn't find it anywhere. I did find the button, but the only options showing are by "Title" and "Recently added", while the "Artist" one is miss...

285 Views

0 replies

0 likes

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Can't Resume Playing or Mono Sound with My Fort Touch 3.8 and Bluetooth Stereo Connection

I have a 2013 C-MAX Hybrid with the latest MFT update (3.8?), TracFone LG34C (Android 4.4). I am connecting spotify android app (v4.5.0.820) to the car speakers via Bluetooth Stereo. It will start playing if I use the controls in the spotify app. Car...

Newbie

I have a 2013 C-MAX Hybrid with the latest MFT update (3.8?), TracFone LG34C (Android 4.4).  I am connecting spotify android app (v4.5.0.820) to the car speakers via Bluetooth Stereo.  It w...

453 Views

0 replies

0 likes

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Spotify doesn't apear on android wear

I have a moto 360 and it is updated to Android wear 5.1.1 (latest)The spotify app on my phone (HTC one M8) is upgraded and the log tells me it now supports Android wear but it doesn't appear on the watch.- I rebooted the phone and the watch- Reinstal...

Regular

I have a moto 360 and it is updated to Android wear 5.1.1 (latest) The spotify app on my phone (HTC one M8) is upgraded and the log tells me it now supports Android wear but it doesn't appear on t...

Renzous

Newbie

6865 Views

19 replies

3 likes

android wear
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  • 19 replies
  • 3 likes

offline playlists don't save on sd card (htc m8)

I have a 64 gb SD card in my phone. So the offline tracks should save on the card. I deleted the catch already and tried it with extreme quality too.Thanks for help

Casual Listener

I have a 64 gb SD card in my phone. So the offline tracks should save on the card. I deleted the catch already and tried it with extreme quality too. Thanks for help 😊👌

timmyboy

Casual Listener

375 Views

1 replies

0 likes

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import playlist

how can I import a playlist from a friend ?I am using a Samsung s6

Casual Listener

how can I import a playlist from a friend ?I am using a Samsung s6

369 Views

0 replies

0 likes

  • 369 Views
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Solved!! Occasionally, songs end too early

Hi everyone, I'm using Spotify on my Oneplus X (Android 5.1.1, Oxygen OS 2.1.3). When I'm listening to songs offline, and without WiFi, I occasionally experience songs ending too early, skipping to the next one before they have ended (mostly, the las...

Casual Listener

Hi everyone,   I'm using Spotify on my Oneplus X (Android 5.1.1, Oxygen OS 2.1.3). When I'm listening to songs offline, and without WiFi, I occasionally experience songs ending too early, skip...

JeroenRood

Casual Listener

4783 Views

4 replies

1 likes

  • 4783 Views
  • 4 replies
  • 1 likes

App not functioning

I downloaded spotify to my galaxy S5, it let's me log in but then it goes black and shuts down. I don't have an SD card, so that's not it. I've Uninstalled and tried again several times but it still won't work. Please help

Newbie

I downloaded spotify to my galaxy S5, it let's me log in but then it goes black and shuts down. I don't have an SD card, so that's not it. I've Uninstalled and tried again several times but it still ...

Bittencourt

Spotify Star

825 Views

1 replies

0 likes

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  • 1 replies
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Where is Video shows?

I have seen a number of articles in the tech press about the new Video update and how both Android and IOS versions are available. Indeed, I received the update on my Moto E phone. I have not, however, received the update on my Nexus 7. What do I hav...

Gig Goer

I have seen a number of articles in the tech press about the new Video update and how both Android and IOS versions are available. Indeed, I received the update on my Moto E phone. I have not, h...

354 Views

0 replies

0 likes

  • 354 Views
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  • 0 likes