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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394374 Views

546 replies

35 likes

Account
Free
  • 394374 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8375 Views

0 replies

7 likes

  • 8375 Views
  • 0 replies
  • 7 likes

Connect on iphone

I want to play to itunes but connect does not show up

Casual Listener

I want to play to itunes but connect does not show up

Flyfscot

Casual Listener

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
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application lags and loads slowly.

I have a new Samsung s5 active. I have reinstalled the Spotify app many times. I force stop and clear the cache. However the app lags when I try to click on the "radio tab. When I click my play lists that takes a while to load as well. Changing songs...

Casual Listener

I have a new Samsung s5 active. I have reinstalled the Spotify app many times. I force stop and clear the cache. However the app lags when I try to click on the "radio tab. When I click my play lists...

supersonic

Casual Listener

376 Views

1 replies

2 likes

  • 376 Views
  • 1 replies
  • 2 likes

Help!

I can't find a playlist that my friend has on my PS4, I know for sure that I am following them both, I just cannot find this playlist, and neither can he on HIS PS4, we don't know what to do.

Casual Listener

I can't find a playlist that my friend has on my PS4, I know for sure that I am following them both, I just cannot find this playlist, and neither can he on HIS PS4, we don't know what to do.

Jchamilton

Casual Listener

513 Views

4 replies

0 likes

  • 513 Views
  • 4 replies
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Problem to login

I have a new Samsung Galaxy S6. I'm not able to login to Spotify. I have empty cash and reinstalled Spotify several times, but nothing happens when I enter my user and pw. What to do?

Newbie

I have a new Samsung Galaxy S6. I'm not able to login to Spotify. I have empty cash and reinstalled Spotify several times, but nothing happens when I enter my user and pw. What to do?

Thomzen42

Newbie

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

My Library has been completely wiped

So I'm fairly new to premium. And I was just starting to love it until about 15 minutes ago.I was going through my list of songs under "Your Library" and I thought by hitting "Available Offline" it would play my songs I have there when I had no servi...

Casual Listener

So I'm fairly new to premium. And I was just starting to love it until about 15 minutes ago. I was going through my list of songs under "Your Library" and I thought by hitting "Available Offline" ...

jean3601

Community Legend

684 Views

4 replies

1 likes

  • 684 Views
  • 4 replies
  • 1 likes

Spotify not starting up V3.5.0.963

Hey, Can someone please help me out? I really love this app and always use it whenever I can. So I have Spotify Premium and never had big troubles with the app, but the latest update (v3.5.0.963) kind of messed up the app for me I think. It started w...

Newbie

Hey,   Can someone please help me out? I really love this app and always use it whenever I can.  So I have Spotify Premium and never had big troubles with the app, but the latest update&...

323 Views

0 replies

0 likes

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Solved!! Spotify Connect does not work @denon avr-x2100w

Hi @all.Spotify Connect doesn't work correctly. Starting it out of the App, it connects for about a second and crashes (the Amplifier switches back to Network Choice Menu).Things i have done without a sollution:- starting every unit including disconn...

Music Fan

Hi @all. Spotify Connect doesn't work correctly. Starting it out of the App, it connects for about a second and crashes (the Amplifier switches back to Network Choice Menu). Things i have done with...

Thunder1984

Regular

8693 Views

32 replies

4 likes

Android 5.0.2
Denon
  • 8693 Views
  • 32 replies
  • 4 likes

'Appears On' section under Various Artists Profile

Around 4 weeks ago I was able to go on 'Various Artists' profile page and scroll to the bottom and go on 'Appears On' section to browse new album releases from 'Various Artists' but now the 'Appears On' section has dissapeared under the 'Various Arti...

Regular

Around 4 weeks ago I was able to go on 'Various Artists' profile page and scroll to the bottom and go on 'Appears On' section to browse new album releases from 'Various Artists' but now the 'Appears ...

Atif_

Regular

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

How Can I Access Albums From Various Artists

How can I access the list of new album releases from various artists. This was possible before the Artists Radio feature was added. Right now I can only access the list of albums created from one single artists rather than compilation albums.

Regular

How can I access the list of new album releases from various artists. This was possible before the Artists Radio feature was added. Right now I can only access the list of albums created from one sin...

Atif_

Regular

1474 Views

3 replies

0 likes

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  • 3 replies
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Playlist is lost

Can somebody help me? I am registered on my mobile with my facebook account and on my tablett with my username. On the tablett i made a big playlist of songs. On my mobile i had only few songs. Now there is no more my big playlist on my tablett. Inst...

Casual Listener

Can somebody help me? I am registered on my mobile with my facebook account and on my tablett with my username. On the tablett i made a big playlist of songs. On my mobile i had only few songs. ...

kbrooksc

Community Legend

482 Views

3 replies

0 likes

  • 482 Views
  • 3 replies
  • 0 likes

Spotify Skipping/pausing on andriod 4.4.2

The songs will play great for 4 or 5, then start to pause, it could be once a song, or multiple times a song. it can last anywhere from 1 sec to 30 seconds. If i replay the song, it will not skip in the same place. I have uninstalled, deleted cache, ...

Newbie

The songs will play great for 4 or 5, then start to pause, it could be once a song, or multiple times a song. it can last anywhere from 1 sec to 30 seconds. If i replay the song, it will not ski...

LucyLuLuu

Roadie

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Playback button does not show up on the lock screen

This is how my lock screen looks like when spotify is playing. How can I make the playback button show up?I have a Galaxy S5 running the Android 5.0 and my spotify is premium.

Newbie

This is how my lock screen looks like when spotify is playing. How can I make the playback button show up? I have a Galaxy S5 running the Android 5.0 and my spotify is premium.

264 Views

0 replies

0 likes

  • 264 Views
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Annoying Spotify widget on s5 solution

Hello, I have had a problem with the Spotify widget on the s5's lockscreen since I got it. I am in the lawn business and like to keep my phone in my jeans pocket, which after sweating from work (Texas heat), would cause the widgets pause, skip, or ex...

Newbie

Hello, I have had a problem with the Spotify widget on the s5's lockscreen since I got it. I am in the lawn business and like to keep my phone in my jeans pocket, which after sweating from work (Texa...

395 Views

0 replies

0 likes

  • 395 Views
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No noise

Song is playing after being downloaded and there is no sound, volume is up on phone and in app tried to log out and log back in, still no sound????

Newbie

Song is playing after being downloaded and there is no sound, volume is up on phone and in app tried to log out and log back in, still no sound????

317 Views

0 replies

0 likes

  • 317 Views
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green arrow but won't play offline

The problemI downloaded the songs my clicking make playlist availible offline. Green arrows appear everywhere. Once I disconnect all my internet functions it won't play. Also if I put the offline mode on before disconnecting the internet, the songs w...

Newbie

The problem I downloaded the songs my clicking make playlist availible offline. Green arrows appear everywhere. Once I disconnect all my internet functions it won't play. Also if I put the offline m...

1045 Views

0 replies

0 likes

  • 1045 Views
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Why does my offline music download every time I start Spotify?

Every time I open spotify on my Android, my offline music downloads again. Anyone know what that's about?

Newbie

Every time I open spotify on my Android, my offline music downloads again. Anyone know what that's about?

434 Views

0 replies

0 likes

  • 434 Views
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Solved!! No Running Tracks on Android but does have it in Iphone.

Hi there.Used to be running every morning. Recently notice that iPhone does have the Running track that will based on the tempo of your step. But how come android doesn't have that function in the apps????

Newbie

Hi there. Used to be running every morning. Recently notice that iPhone does have the Running track that will based on the tempo of your step. But how come android doesn't have that function in th...

kbrooksc

Community Legend

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Strange Spotify Connect behaviour

Hi there, i'm using a yamaha receiver to play spotify songs with connect. That's working great. But since a few weeks i sometimes get a notification in my android phone that spotify is playing a song on my receiver ... but i'm at my office, not at ho...

Casual Listener

Hi there,   i'm using a yamaha receiver to play spotify songs with connect. That's working great. But since a few weeks i sometimes get a notification in my android phone that spotify is playi...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Latest update 3.5.0.963 doesn't show all albums

This is the first (noticeable?) bug I've encountered using Spotify on Android. I can't see all my saved albums in the Albums screen. I just see my one latest saved album. Tried resaving an album I had saved before and it appears there now but the oth...

Newbie

This is the first (noticeable?) bug I've encountered using Spotify on Android. I can't see all my saved albums in the Albums screen. I just see my one latest saved album. Tried resaving an album I ha...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes