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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118803 Views

27 replies

4 likes

  • 118803 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239683 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239683 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600547 Views

79 replies

3 likes

  • 600547 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492995 Views

581 replies

42 likes

Account
Free
  • 492995 Views
  • 581 replies
  • 42 likes

Sound fluctuates

Sound fluctuates when headphones or aux cord is connected. Please help. Its not the phone. Had it checked out by tech support at Verizon.

Casual Listener

Sound fluctuates when headphones or aux cord is connected. Please help. Its not the phone. Had it checked out by tech support at Verizon.

ll_cool_dub

Casual Listener

957 Views

4 replies

1 likes

  • 957 Views
  • 4 replies
  • 1 likes

I cannot control the music playback on the lock screen

I just cant control the music on the lock screen after update. I usually can control it on the lock screen when i turn on my phone screen. Help pls!

Newbie

I just cant control the music on the lock screen after update. I usually can control it on the lock screen when i turn on my phone screen. Help pls!

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Solved!! Running feature is not available in app version 3

Hi there, Awesome application, even though there are 2 problems: 1. Cannot install apk from Google play. It says that "application is not compatible with your android device".I just downloaded *.apk from you web-site and installed manually, but that'...

Casual Listener

Hi there,   Awesome application, even though there are 2 problems:   1. Cannot install apk from Google play. It says that "application is not compatible with your android device". I ju...

Tackeshy

Casual Listener

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes

Change of Facebook account login

How do I resume the songs I have downloaded using my first Facebook account logging in with a second Facebook account on my Android Spotify app?

Casual Listener

How do I resume the songs I have downloaded using my first Facebook account logging in with a second Facebook account on my Android Spotify app?

Daniel

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

My music were deleted

I change my subscription from free to premium and all of the music's I saved were deleted. It's there any possible solution to this problem?

Newbie

I change my subscription from free to premium and all of the music's I saved were deleted. It's there any possible solution to this problem?

Daniel

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Solved!! Premium

I paid for premium again but i still have to be online to listen to all of my songs. this has never happened to me before.

Visitor

I paid for premium again but i still have to be online to listen to all of my songs. this has never happened to me before.

user-removed

Not applicable

16824 Views

6 replies

0 likes

  • 16824 Views
  • 6 replies
  • 0 likes

Solved!! Device Location

Where would I locate my android device's name in Spotify? I've been attempting to sync some local files and have made several posts, but in every solution to similiar errors people mention manually syncing their device. I am unable to do so, as I can...

Music Fan

Where would I locate my android device's name in Spotify? I've been attempting to sync some local files and have made several posts, but in every solution to similiar errors people mention manually s...

Joaker74

Music Fan

2401 Views

2 replies

0 likes

  • 2401 Views
  • 2 replies
  • 0 likes

Reestablecer contraseña

No puedo reestablacer mi contraseña. El formulario caducó dice. Ayudaaa!!!

Newbie

No puedo reestablacer mi contraseña. El formulario caducó dice. Ayudaaa!!!

Treallday

Casual Listener

726 Views

3 replies

1 likes

  • 726 Views
  • 3 replies
  • 1 likes

Sound interrupted with music coming from search

Hellow, After listening music for a few days with no problem, When hearing the music from search, the music is interrupted constantly, This doesn´ happen when I hear music from playlists. I haven´t had any problem with the internet. Thanks if somebod...

Casual Listener

Hellow,   After listening music for a few days with no problem, When hearing the music from search,  the music is interrupted constantly,  This doesn´ happen when I hear music from p...

DasPeter

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Spotify don't save some albums

I try to save some albums on my cell device Samsung Galaxy S5 with Android 4.4.2, I have a premium account, so I go to the artist page, I follow them and I save an album of this artist (Porter, for example) everything it's ok but when I close the app...

Newbie

I try to save some albums on my cell device Samsung Galaxy S5 with Android 4.4.2, I have a premium account, so I go to the artist page, I follow them and I save an album of this artist (Porter, for e...

DasPeter

Community Legend

529 Views

1 replies

0 likes

Albums don't saved on my music
  • 529 Views
  • 1 replies
  • 0 likes

Interrupted listening in "search" music

Hi, I´m using Spotify and noticed since yesterday that I can listen continously the music that I get from playlists, but if I listen to music got searching, it its interrupted again and again making it impossible to listen. Kindly tell me if you know...

Casual Listener

Hi,  I´m using Spotify and noticed since yesterday that I can listen continously the music that I get from playlists, but if I listen to music got searching, it its interrupted again and again m...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Solved!! Payment

I got spotify premium, it said it would be R$1.99 first 3 months, but i paid R$11.00, why?

Casual Listener

I got spotify premium, it said it would be R$1.99 first 3 months, but i paid R$11.00, why?

Pete

Roadie

2333 Views

10 replies

0 likes

  • 2333 Views
  • 10 replies
  • 0 likes

Solved!! Can't connect to the application

Dear all,I need your help, I can't connect to the application.I have a free account.When I type my login and password on the application (Android) I have the following message: You already have created an account with this email address.I have the la...

Casual Listener

Dear all, I need your help, I can't connect to the application. I have a free account. When I type my login and password on the application (Android) I have the following message: You already...

Daniel

Community Legend

1157 Views

6 replies

0 likes

  • 1157 Views
  • 6 replies
  • 0 likes

Spotify keeps downloading to phone, even if option "available offline" is OFF

I´m having quite a problem here, guys. My Android device is right now at around half-capacity, with Spotify files alone taking over 14 gb of space. All the albums that I have saved here, which once were available offline, are now not, but it still co...

Casual Listener

I´m having quite a problem here, guys.    My Android device is right now at around half-capacity, with Spotify files alone taking over 14 gb of space.   All the albums that I have ...

TravelGoddess

Newbie

705 Views

3 replies

0 likes

  • 705 Views
  • 3 replies
  • 0 likes

Map My Ride Text to Speech Issue still persisting

There was a substantial thread where Spotify had to fix inaudible text to speech whilst Spotify was playing. Whilst that issue seems to be fixed on Google Maps and navigation apps like Co-Pilot and Tom Tom, I'm afraid to say it isn't fixed on Map My ...

Casual Listener

There was a substantial thread where Spotify had to fix inaudible text to speech whilst Spotify was playing.  Whilst that issue seems to be fixed on Google Maps and navigation apps like Co-Pilot...

cvigo

Casual Listener

1740 Views

4 replies

1 likes

  • 1740 Views
  • 4 replies
  • 1 likes

Local files problem

I just can't listen my local files on my android mobile. I read what should be done but is not working. What I do?

Casual Listener

I just can't listen my local files on my android mobile. I read what should be done but is not working. What I do?

Brunwho

Casual Listener

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

All offline music has been removed

A week ago all my offline albums/songs had disappeared from the device. I could still see the arrow icon, which indicates that the song is in offline mode, I guess, but it is gray and if I want to play an album i need to download it again. It is real...

Casual Listener

A week ago all my offline albums/songs had disappeared from the device. I could still see the arrow icon, which indicates that the song is in offline mode, I guess, but it is gray and ...

Daniel

Community Legend

1218 Views

3 replies

0 likes

  • 1218 Views
  • 3 replies
  • 0 likes

Skipping songs oUT of nowhere! And pausing

I've had spotify for a year never had issues with it till latest update, I'm driving or just listening to spotify on my bombox and out of nowhere it skips songs or it pauses in the middle of a song I cleared cache no fader but it still does I didn't ...

Newbie

I've had spotify for a year never had issues with it till latest update, I'm driving or just listening to spotify on my bombox and out of nowhere it skips songs or it pauses in the middle of a song I...

jean3601

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Spotify Running/ Nike + App

I have been anxiously waiting for Spotify Running for a while now and it says here that it came out today. How can I access this feature? I am assuming I just have to wait for the next update, but I am not sure. Has anyone else with an android been a...

Roadie

I have been anxiously waiting for Spotify Running for a while now and it says here that it came out today. How can I access this feature? I am assuming I just have to wait for the next update, but ...

Daniel

Community Legend

2114 Views

1 replies

0 likes

  • 2114 Views
  • 1 replies
  • 0 likes

Spotfy crashing when trying to upgrade

I'm using and Xperia Z3 with the latest version of spotify and Android 5.1.1. I'm trying to upgrade my free accpunt to premium, which I have done before. However, when I go to enter in my details, if I press either the month or year for the expiry da...

Newbie

I'm using and Xperia Z3 with the latest version of spotify and Android 5.1.1. I'm trying to upgrade my free accpunt to premium, which I have done before. However, when I go to enter in my details, if...

Daniel

Community Legend

1021 Views

1 replies

0 likes

Android 5.1.1
bug
crashing
Credit Card
Premium
  • 1021 Views
  • 1 replies
  • 0 likes