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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387619 Views

545 replies

34 likes

Account
Free
  • 387619 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

spotify app

How do I create spotify app after previous deleted and have account account Is setup ?? On Samsung S6 please

Casual Listener

How do I create spotify app after previous deleted and have account account Is setup ?? On Samsung S6 please

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
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Transfer Music from Phone to Computer

Hello, I just bought myself a new computer, and can immidiatly listen to all songs that are from Spotify on my newly downloaded Spotify application. However, I cannot listen to local files from my old computer on this one. Is there a way I can transf...

Newbie

Hello,   I just bought myself a new computer, and can immidiatly listen to all songs that are from Spotify on my newly downloaded Spotify application. However, I cannot listen to local files...

Kimisenling

Casual Listener

17423 Views

4 replies

1 likes

  • 17423 Views
  • 4 replies
  • 1 likes

Equilizer does not work

Hi, I have a new note 5 (920c version). My previous phone was note 4. On my new phone samsung equlizer (or any other equilizer) does not effect music at all. However equilizers workd in google music. I think there is a problem with android 5.1 and sp...

Casual Listener

Hi,   I have a new note 5 (920c version). My previous phone was note 4. On my new phone samsung equlizer (or any other equilizer) does not effect music at all. However equilizers workd in goog...

thegamerm

Casual Listener

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

My playlists keep downloading to internal casche - zte quartz

I have a zte quartz Android phone, O S is z797cv1.0.0b05I also have Spotify premium, allowing me to download playlists to my phone. Here's my problem: my playlists keep downloading to internal casche. I have followed the instructions for switching my...

Casual Listener

I have a zte quartz Android phone, O S is z797cv1.0.0b05 I also have Spotify premium, allowing me to download playlists to my phone. Here's my problem: my playlists keep downloading to internal ca...

Siller18

Regular

1009 Views

5 replies

1 likes

  • 1009 Views
  • 5 replies
  • 1 likes

Several downloaded playlists are now missing one to two songs each. Why?

I have been listening to these downloaded playlists for some time now, but most one or two songs from several playlists are no longer available offline and I have to download them again and again. How do I get back to keeping them downloaded? My Wi-F...

Casual Listener

I have been listening to these downloaded playlists for some time now, but most one or two songs from several playlists are no longer available offline and I have to download them again and again. Ho...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Playing time has gap of 1 second to smartphone app on Spotify Connect for Amazon Fire TV/Stick

Brief description of the issue: The Spotify Connect App on the Amazon Fire TV is one second before the normal Spotify app and counts up the playing time up to second 60 if a song was skipped by the remote of the Amazon Fire TV. In this cas the time d...

Newbie

Brief description of the issue: The Spotify Connect App on the Amazon Fire TV is one second before the normal Spotify app and counts up the playing time up to second 60 if a song was skipped by the r...

696 Views

0 replies

0 likes

Amazon
Connect
FireTV
  • 696 Views
  • 0 replies
  • 0 likes

Solved!! Removing songs from a playlist (Android)

Does anybody know if they will ever implement a feature that allows you to remove songs from a playlist on a phone, instead of having to do it on a computer? (Premium user) Thanks in advance.

Newbie

Does anybody know if they will ever implement a feature that allows you to remove songs from a playlist on a phone, instead of having to do it on a computer? (Premium user) Thanks in advance.

Nico

Community Legend

760 Views

1 replies

0 likes

Playlist remove songs android
  • 760 Views
  • 1 replies
  • 0 likes

Solved!! How to share with non-facebook friends?

It seems I can only select recipients from my facebook friends. Is there a trick to get also users that only have a spotyify user id to show up in this?

Newbie

It seems I can only select recipients from my facebook friends. Is there a trick to get also users that only have a spotyify user id to show up in this?

user-removed

Not applicable

1000 Views

1 replies

0 likes

  • 1000 Views
  • 1 replies
  • 0 likes

Crash on playlist searching... Help please

So when I try to use the search feature to look for a song in my play list spotify crashes every time. It's been happening for a few months now and very annoying

Newbie

So when I try to use the search feature to look for a song in my play list spotify crashes every time. It's been happening for a few months now and very annoying

user-removed

Not applicable

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Log in trouble

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but every time I change it, it tells me my session has bee...

Casual Listener

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but eve...

user-removed

Not applicable

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect

So every time I listen to music and every one else in my family wants to listening to music and when they start their music my devise says you are now controling the other devise. So I must click "Spotify connect" and click on my phone. Although this...

Newbie

So every time I listen to music and every one else in my family wants to listening to music and when they start their music my devise says you are now controling the other devise. So I must click "Sp...

Jordi

Community Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Can't download offline music anymore

Hello, I have a premium account, but for the last 2 days everytime I'm trying to download offline music, it saves and download but when I close and opened the spotify app, they are not downloaded, I have to redownload the album and it does the same t...

Visitor

Hello, I have a premium account, but for the last 2 days everytime I'm trying to download offline music, it saves and download but when I close and opened the spotify app, they are not downloaded, I ...

user-removed

Not applicable

523 Views

1 replies

1 likes

  • 523 Views
  • 1 replies
  • 1 likes

Guest network

I have two WiFi networks - home & guest - and some Spotify Connect devices.All the Spotify Connect devices have static IP addresses from my router.I use Android Spotify app.The guest network is configured in such way that the IP addresses can be reac...

Music Fan

I have two WiFi networks - home & guest - and some Spotify Connect devices. All the Spotify Connect devices have static IP addresses from my router. I use Android Spotify app. The guest networ...

user-removed

Not applicable

767 Views

1 replies

0 likes

  • 767 Views
  • 1 replies
  • 0 likes

No premium account on my cellphone

I have a family plan and I added my girlfriend. On her computer, spotify shows se has a premium account. But on her cell phone, spotify shows as if she had a free account, no premium. She has a samsung galaxy S3. I upgraded spotify to the latest vers...

Newbie

I have a family plan and I added my girlfriend. On her computer, spotify shows se has a premium account. But on her cell phone, spotify shows as if she had a free account, no premium.   S...

user-removed

Not applicable

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

No metadata to car stereo

I do not have any metadata being transmitted to my honda civic exl stereo 2014 from my phone. Just says "no name". I have uninstalled and re-installed the app. I even did a factory reset on my phone. Nothing works and the "Help" on spotify is useless...

Casual Listener

I do not have any metadata being transmitted to my honda civic exl stereo 2014 from my phone. Just says "no name". I have uninstalled and re-installed the app. I even did a factory reset on my phone....

izman8r

Casual Listener

1177 Views

2 replies

0 likes

bluetooth
metadata
  • 1177 Views
  • 2 replies
  • 0 likes

Spotify crashing immediately when loading

Ive been unable to load spotify on my phone as of yesterday. Whenever i go to open the app it crashes back to the desktop/homescreen within a few seconds. Sometimes it will start loading the UI, sometimes it doesnt even get that far. I havent had any...

Newbie

Ive been unable to load spotify on my phone as of yesterday. Whenever i go to open the app it crashes back to the desktop/homescreen within a few seconds. Sometimes it will start loading the UI, some...

LordRollin

Community Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Need to find recently played songs (Android/Sonos)

Hi Spotify community,I had a party last weekend, and we played music from Spotify through my Sonos system. We had a funny love song contest, and I passed around my Android phone, and guests searched for and played songs. Is there any way that I can f...

Casual Listener

Hi Spotify community, I had a party last weekend, and we played music from Spotify through my Sonos system.  We had a funny love song contest, and I passed around my Android phone, and guests s...

driveflanger

Community Legend

1353 Views

3 replies

0 likes

Android
  • 1353 Views
  • 3 replies
  • 0 likes

Spotify lags on Android

So I have an s4 with cricket. My internet speed is quite decent as it is LTE. However, loading between songs while online lags sometimes. It takes a while to transition to another song. The OS is the factory OS that came with the android and it's up ...

Casual Listener

So I have an s4 with cricket.  My internet speed is quite decent as it is LTE.  However, loading between songs while online lags sometimes.  It takes a while to transition to another s...

vipertongn

Casual Listener

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Android car stereo crashing

Ever since updating to the newest version of spotify it no longer works - I press the app button and it attempts to load it but you dont see anything except a black screen then crashes then goes back to the android "desktop" does anyone have any idea...

Casual Listener

Ever since updating to the newest version of spotify it no longer works - I press the app button and it attempts to load it but you dont see anything except a black screen then crashes then goes back...

Chrith

Casual Listener

5003 Views

3 replies

0 likes

  • 5003 Views
  • 3 replies
  • 0 likes

Sync over Cellular not working

Hi, I'm using Spotify Premium on latest Android app and it tells me to enable 2G/3G syncing to download my songs. This option doesn't exist. Sync over Cellular is On. I do not have Wi-Fi, I don't have Internet access besides my Unlimited Data Plan. A...

Regular

Hi, I'm using Spotify Premium on latest Android app and it tells me to enable 2G/3G syncing to download my songs. This option doesn't exist. Sync over Cellular is On. I do not have Wi-Fi, I don't hav...

Nerak

Newbie

7095 Views

2 replies

0 likes

  • 7095 Views
  • 2 replies
  • 0 likes