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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111286 Views

26 replies

3 likes

  • 111286 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223860 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223860 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581108 Views

79 replies

3 likes

  • 581108 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478419 Views

577 replies

40 likes

Account
Free
  • 478419 Views
  • 577 replies
  • 40 likes

No Internet connection when using mobile data

Hello. I have searched the forum for solutions to this, but have found nothing that works to solve my issue. Brief description of the issue:My phone, an HTC One M7, running Android 5.0.2, cannot connect to spotify using mobile data (LTE, HSDPA, 3G, w...

Regular

Hello. I have searched the forum for solutions to this, but have found nothing that works to solve my issue.   Brief description of the issue: My phone, an HTC One M7, running Android 5.0.2, ...

LucyLuLuu

Roadie

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Problem with the Wifi

Hi, I'm new to Spotify and I have a Premium account. My problem is that the wifi at home does not work on my device (Samsung Note 5), it says I have no connection. It works perfectly when I'm on my mobile data. I read the troubleshooting about this a...

Newbie

Hi, I'm new to Spotify and I have a Premium account. My problem is that the wifi at home does not work on my device (Samsung Note 5), it says I have no connection. It works perfectly when I'm on my m...

driveflanger

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Solved!! Reverse order of playlists

Hi All This issue really spans more than just Android but all platforms I think... Hope someone can help. This has been mentioned before and I have yet to find a satisfactory explanation. I have a playlist that I generally maintain in the spotify app...

Casual Listener

Hi All   This issue really spans more than just Android but all platforms I think...   Hope someone can help.  This has been mentioned before and I have yet to find a satisfact...

KevinSal

Casual Listener

5819 Views

6 replies

0 likes

  • 5819 Views
  • 6 replies
  • 0 likes

Why does spotify say I am in the wrong country and i am not connected to the internet?

Hello, I am trying to get the spotify app to work and this is getting rediculous. No app should be this hard to get working. Initially when I tried to logg in it said I am not connected to the internet (whihc I am). I did a ful reset, took battery ou...

Newbie

Hello,   I am trying to get the spotify app to work and this is getting rediculous.  No app should be this hard to get working.   Initially when I tried to logg in it said I am not...

DasPeter

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

How do I properly delete songs from the Android app?

Because when you 'undownload' songs, they still take up memory.

Casual Listener

Because when you 'undownload' songs, they still take up memory.

DasPeter

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

song suggestions

How would i suggest song(s)to be added to your database of music?

Newbie

How would i suggest song(s)to be added to your database of music?

Nico

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

7 day free trial

Hello I think I accidentally clicked to do a 7 day free trial on my mobile. Is this going to sign me up for something which I have to pay for at the end of the 7 days? I can't seem to find anything on my account which says ive changed anything? ?! Th...

Newbie

Hello I think I accidentally clicked to do a 7 day free trial on my mobile. Is this going to sign me up for something which I have to pay for at the end of the 7 days? I can't seem to find anythin...

slipknotbmthfob

Newbie

832 Views

3 replies

1 likes

  • 832 Views
  • 3 replies
  • 1 likes

Library view with local files synced to Android

Hi, I have a lot of local files that I would like to play on Spotify on Android. I saw that there was a possibility to add local files to a playlist from your computer and then sync that playlist offline to your phone. I tried that and that worked fi...

Casual Listener

Hi,   I have a lot of local files that I would like to play on Spotify on Android. I saw that there was a possibility to add local files to a playlist from your computer and then sync that pla...

Potatismos

Casual Listener

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Playlist position: last position will be not remembered

Hello,Spotify does always forget the position in the playlist after the app hasnt been active for a while. I found a topic with this problem, but the answer was just a question for the version in use. Well,what is the solution since this topic was cl...

Newbie

Hello, Spotify does always forget the position in the playlist after the app hasnt been active for a while. I found a topic with this problem, but the answer was just a question for the version in u...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

set a Spotify Connect priority

i want be able to set a priority for Spotify Connect Devices

Visitor

i want be able to set a priority for Spotify Connect Devices

user-removed

Not applicable

1243 Views

2 replies

2 likes

  • 1243 Views
  • 2 replies
  • 2 likes

Spotify's Excessive Memory Usage

While digging through my phone's memory to figure out why most of it had been used up, I discovered that Spotify had more than 8GB in use spread 50/50 between my phone's memory and SD card. Why isn't there a way to tell Spotify to stop using the phon...

Visitor

While digging through my phone's memory to figure out why most of it had been used up, I discovered that Spotify had more than 8GB in use spread 50/50 between my phone's memory and SD card.   ...

torkp

Regular

4126 Views

1 replies

3 likes

  • 4126 Views
  • 1 replies
  • 3 likes

Parece que estás intentando acceder a spotify desde un país distinto

No me deja entrar en mi cuenta y mr sale este mensaje. Lo raro es que es que antes me funciona normal y ahora no.Alguien sabe porque?Gracias de antemano

Newbie

No me deja entrar en mi cuenta y mr sale este mensaje. Lo raro es que es que antes me funciona normal y ahora no. Alguien sabe porque? Gracias de antemano

MarMac85

Casual Listener

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

Spotify offline mode while using roaming on another application?

Hi there guys,So I'm about to go on a roadtrip through France and so I downloaded a couple of playlists I would listen to while on the road. My plan was to listen to them with Spotify being on offline mode so I could use my roaming data for Waze(GPS)...

Newbie

Hi there guys, So I'm about to go on a roadtrip through France and so I downloaded a couple of playlists I would listen to while on the road. My plan was to listen to them with Spotify being on offl...

Skellingtor

Community Legend

1103 Views

1 replies

0 likes

  • 1103 Views
  • 1 replies
  • 0 likes

Solved!! What quality is downloaded when one has different quality settings for streaming and offline mode?

Let's say you have the following quality settings and that you right now are NOT on wifi: - Streaming: normal- Offline: extreme Then you add a new track to a playlist that is available offline. Since I only have syncing over wifi, it doesn't download...

Regular

Let's say you have the following quality settings and that you right now are NOT on wifi:   - Streaming: normal - Offline: extreme   Then you add a new track to a playlist that is avai...

user-removed

Not applicable

1269 Views

3 replies

1 likes

Android
Offline syncing
quality sync
  • 1269 Views
  • 3 replies
  • 1 likes

Spotify via USB in the car/ problems via Android

Hi, if I connect the iphone with the USB port in my car it works. I can handle my playlist by using the radio screen and my car plays the music. if I connect my Android (5.0.2) mobile with the USB it does not work. No Spotify Playlist available. Only...

Newbie

Hi,     if I connect the iphone with the USB port in my car it works. I can handle my playlist by using the radio screen and my car plays the music. if I connect my Android (5.0.2) m...

842 Views

0 replies

0 likes

  • 842 Views
  • 0 replies
  • 0 likes

Spotify not working on android

Hello,I cannot do anything you sugested on this forum because when I click the icon the screen becomes black and that is it, it goes back to home page! In Play store does not appear so I am going on a web page and click on download and takes me to Pl...

Newbie

Hello, I cannot do anything you sugested on this forum because when I click the icon the screen becomes black and that is it, it goes back to home page! In Play store does not appear so I am going o...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

college discount not working

I'm trying to sign up for the college discount but at first it wouldn't find my school, then eventually worked, but then said they couldn't find me in my school. I waited a few days and tried to redo it and now it keeps saying my card is having a bad...

Regular

I'm trying to sign up for the college discount but at first it wouldn't find my school, then eventually worked, but then said they couldn't find me in my school. I waited a few days and tried to redo...

Jacktofallos

Regular

1529 Views

9 replies

0 likes

  • 1529 Views
  • 9 replies
  • 0 likes

Spotify connect

I would like to play spotify in iTunes but CONNECT does not show up on the bottom of the spotify screen on my iphone. Can anyone help please.

Casual Listener

I would like to play spotify in iTunes but CONNECT does not show up on the bottom of the spotify screen on my iphone. Can anyone help please.

Amarro

Community Legend

728 Views

3 replies

0 likes

  • 728 Views
  • 3 replies
  • 0 likes

I can't change my password. It's says' form has expired'

I had forgotten my password and as I had changed the password an error message appeared and stated that 'form had expired'.

Newbie

I had forgotten my password and as I had changed the password an error message appeared and stated that 'form had expired'.

Ambivalence

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes