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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107383 Views

26 replies

3 likes

  • 107383 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217316 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217316 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571432 Views

79 replies

3 likes

  • 571432 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470747 Views

577 replies

40 likes

Account
Free
  • 470747 Views
  • 577 replies
  • 40 likes

can not sign in because i created the account in a diferente country

I created the account when i was on holidays adn when i try to sign in at home it tells me i am trying to enter from a different country and wouldnt let me sign in. Could you help me? Thanks

Visitor

I created the account when i was on holidays adn when i try to sign in at home it tells me i am trying to enter from a different country and wouldnt let me sign in. Could you help me? Thanks

jonasherdegen

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

No funciona modo premium

Casual Listener

3252

Casual Listener

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Won't play!

Why does some artist's content suddenly become inaccessible? There are at least 3 artists i've saved to my library recently whose conent won't play or download.

Newbie

Why does some artist's content suddenly become inaccessible? There are at least 3 artists i've saved to my library recently whose conent won't play or download.

kbrooksc

Community Legend

400 Views

2 replies

0 likes

  • 400 Views
  • 2 replies
  • 0 likes

Connect on iphone

I want to play to itunes but connect does not show up

Casual Listener

I want to play to itunes but connect does not show up

Flyfscot

Casual Listener

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

application lags and loads slowly.

I have a new Samsung s5 active. I have reinstalled the Spotify app many times. I force stop and clear the cache. However the app lags when I try to click on the "radio tab. When I click my play lists that takes a while to load as well. Changing songs...

Casual Listener

I have a new Samsung s5 active. I have reinstalled the Spotify app many times. I force stop and clear the cache. However the app lags when I try to click on the "radio tab. When I click my play lists...

supersonic

Casual Listener

461 Views

1 replies

2 likes

  • 461 Views
  • 1 replies
  • 2 likes

Help!

I can't find a playlist that my friend has on my PS4, I know for sure that I am following them both, I just cannot find this playlist, and neither can he on HIS PS4, we don't know what to do.

Casual Listener

I can't find a playlist that my friend has on my PS4, I know for sure that I am following them both, I just cannot find this playlist, and neither can he on HIS PS4, we don't know what to do.

Jchamilton

Casual Listener

654 Views

4 replies

0 likes

  • 654 Views
  • 4 replies
  • 0 likes

Problem to login

I have a new Samsung Galaxy S6. I'm not able to login to Spotify. I have empty cash and reinstalled Spotify several times, but nothing happens when I enter my user and pw. What to do?

Newbie

I have a new Samsung Galaxy S6. I'm not able to login to Spotify. I have empty cash and reinstalled Spotify several times, but nothing happens when I enter my user and pw. What to do?

Thomzen42

Newbie

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

My Library has been completely wiped

So I'm fairly new to premium. And I was just starting to love it until about 15 minutes ago.I was going through my list of songs under "Your Library" and I thought by hitting "Available Offline" it would play my songs I have there when I had no servi...

Casual Listener

So I'm fairly new to premium. And I was just starting to love it until about 15 minutes ago. I was going through my list of songs under "Your Library" and I thought by hitting "Available Offline" ...

jean3601

Community Legend

837 Views

4 replies

1 likes

  • 837 Views
  • 4 replies
  • 1 likes

Spotify not starting up V3.5.0.963

Hey, Can someone please help me out? I really love this app and always use it whenever I can. So I have Spotify Premium and never had big troubles with the app, but the latest update (v3.5.0.963) kind of messed up the app for me I think. It started w...

Newbie

Hey,   Can someone please help me out? I really love this app and always use it whenever I can.  So I have Spotify Premium and never had big troubles with the app, but the latest update&...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect does not work @denon avr-x2100w

Hi @all.Spotify Connect doesn't work correctly. Starting it out of the App, it connects for about a second and crashes (the Amplifier switches back to Network Choice Menu).Things i have done without a sollution:- starting every unit including disconn...

Music Fan

Hi @all. Spotify Connect doesn't work correctly. Starting it out of the App, it connects for about a second and crashes (the Amplifier switches back to Network Choice Menu). Things i have done with...

Thunder1984

Regular

9839 Views

32 replies

4 likes

Android 5.0.2
Denon
  • 9839 Views
  • 32 replies
  • 4 likes

'Appears On' section under Various Artists Profile

Around 4 weeks ago I was able to go on 'Various Artists' profile page and scroll to the bottom and go on 'Appears On' section to browse new album releases from 'Various Artists' but now the 'Appears On' section has dissapeared under the 'Various Arti...

Regular

Around 4 weeks ago I was able to go on 'Various Artists' profile page and scroll to the bottom and go on 'Appears On' section to browse new album releases from 'Various Artists' but now the 'Appears ...

Atif_

Regular

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

How Can I Access Albums From Various Artists

How can I access the list of new album releases from various artists. This was possible before the Artists Radio feature was added. Right now I can only access the list of albums created from one single artists rather than compilation albums.

Regular

How can I access the list of new album releases from various artists. This was possible before the Artists Radio feature was added. Right now I can only access the list of albums created from one sin...

Atif_

Regular

1623 Views

3 replies

0 likes

  • 1623 Views
  • 3 replies
  • 0 likes

Playlist is lost

Can somebody help me? I am registered on my mobile with my facebook account and on my tablett with my username. On the tablett i made a big playlist of songs. On my mobile i had only few songs. Now there is no more my big playlist on my tablett. Inst...

Casual Listener

Can somebody help me? I am registered on my mobile with my facebook account and on my tablett with my username. On the tablett i made a big playlist of songs. On my mobile i had only few songs. ...

kbrooksc

Community Legend

583 Views

3 replies

0 likes

  • 583 Views
  • 3 replies
  • 0 likes

Spotify Skipping/pausing on andriod 4.4.2

The songs will play great for 4 or 5, then start to pause, it could be once a song, or multiple times a song. it can last anywhere from 1 sec to 30 seconds. If i replay the song, it will not skip in the same place. I have uninstalled, deleted cache, ...

Newbie

The songs will play great for 4 or 5, then start to pause, it could be once a song, or multiple times a song. it can last anywhere from 1 sec to 30 seconds. If i replay the song, it will not ski...

LucyLuLuu

Roadie

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Playback button does not show up on the lock screen

This is how my lock screen looks like when spotify is playing. How can I make the playback button show up?I have a Galaxy S5 running the Android 5.0 and my spotify is premium.

Newbie

This is how my lock screen looks like when spotify is playing. How can I make the playback button show up? I have a Galaxy S5 running the Android 5.0 and my spotify is premium.

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Annoying Spotify widget on s5 solution

Hello, I have had a problem with the Spotify widget on the s5's lockscreen since I got it. I am in the lawn business and like to keep my phone in my jeans pocket, which after sweating from work (Texas heat), would cause the widgets pause, skip, or ex...

Newbie

Hello, I have had a problem with the Spotify widget on the s5's lockscreen since I got it. I am in the lawn business and like to keep my phone in my jeans pocket, which after sweating from work (Texa...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

No noise

Song is playing after being downloaded and there is no sound, volume is up on phone and in app tried to log out and log back in, still no sound????

Newbie

Song is playing after being downloaded and there is no sound, volume is up on phone and in app tried to log out and log back in, still no sound????

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

green arrow but won't play offline

The problemI downloaded the songs my clicking make playlist availible offline. Green arrows appear everywhere. Once I disconnect all my internet functions it won't play. Also if I put the offline mode on before disconnecting the internet, the songs w...

Newbie

The problem I downloaded the songs my clicking make playlist availible offline. Green arrows appear everywhere. Once I disconnect all my internet functions it won't play. Also if I put the offline m...

1266 Views

0 replies

0 likes

  • 1266 Views
  • 0 replies
  • 0 likes