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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50907 Views
  • 66 replies
  • 25 likes
  • 50907 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881545 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881545 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27284 Views
  • 4 replies
  • 0 likes
  • 27284 Views
  • 4 replies
  • 0 likes

Song list doesn't show on mobile

Right after I updated my Spotify on Android, all the songs on my songlist were gone! It's kinda weird, because on the actual spotify web, app and even ps4, everything works totally fine and I can see all my songs. However, on the app I find that I ha...

  • Casual Listener
  • Right after I updated my Spotify on Android, all the songs on my songlist were gone! It's kinda weird, because on the actual spotify web, app and even ps4, everything works totally fine and I can see...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Data Usage

Hey all, so I was just curious to know if I would go over my data listening to music for roughly 2 and a half hours a day? I have 6GB of data that resets monthly. I have WIFI at home and at my course. But I have never tried to listen to music on the ...

  • Casual Listener
  • Hey all, so I was just curious to know if I would go over my data listening to music for roughly 2 and a half hours a day? I have 6GB of data that resets monthly. I have WIFI at home and at my course...
  • user-removed
  • Not applicable
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

[Android] Kindle Fire HD 7 (4th gen)

It would be great if you would hurry up and release the update saying that kindle is not mobile but instead a tablet.

  • Newbie
  • It would be great if you would hurry up and release the update saying that kindle is not mobile but instead a tablet.
  • newswatcher
  • Newbie
  • 742 Views
  • 3 replies
  • 2 likes
  • Android
  • 742 Views
  • 3 replies
  • 2 likes

[Mobile - Android] works on other networks but not on my network!

Good evening, Spotify community! I have a rather strange problem. In my spotify for Android, it works normally in other wireless networks but when I get home it does not work, only announced that I'm offline and that this feature is not available. It...

  • Casual Listener
  • Good evening, Spotify community!   I have a rather strange problem. In my spotify for Android, it works normally in other wireless networks but when I get home it does not work, only announced...
  • hanslowbot
  • Music Fan
  • 321 Views
  • 1 replies
  • 1 likes
  • 321 Views
  • 1 replies
  • 1 likes

Equalizer not working

Hello!I seem to be having trouble getting the equalizer working on my android. The wierd thing is that works sometimes, and sometimes it just doesn't kick in. At first I thought it had something to do with wether I was on Wi-Fi or not, but seeing as ...

  • Casual Listener
  • Hello! I seem to be having trouble getting the equalizer working on my android. The wierd thing is that works sometimes, and sometimes it just doesn't kick in. At first I thought it had something ...
  • blytes
  • Newbie
  • 1022 Views
  • 3 replies
  • 0 likes
  • 1022 Views
  • 3 replies
  • 0 likes

Offline musics are disappearing

I'm a premium user almost the begining Spotify came to Brasil. The only reason I pay is to listen when I'm offline. But even downloaded all the musics in the playlist, when I'm offline a lot of musics doesn't play.It is boring me because probably I'm...

  • Casual Listener
  • I'm a premium user almost the begining Spotify came to Brasil. The only reason I pay is to listen when I'm offline. But even downloaded all the musics in the playlist, when I'm offline a lot of music...
  • leopereshz
  • Casual Listener
  • 562 Views
  • 2 replies
  • 0 likes
  • Bug Playlist
    Offline songs
    Premium
  • 562 Views
  • 2 replies
  • 0 likes

Connection Problems with HTC M8 One

I subscribed to Spotify yesterday, everything was working great - it was working on my lap top and mobile phone. Now, all of sudden it won't let me log on to my mobile phone. The phone is a HTC - M8 One. I have tried uninstalling the app & re-install...

  • Newbie
  • I subscribed to Spotify yesterday, everything was working great - it was working on my lap top and mobile phone. Now, all of sudden it won't let me log on to my mobile phone.   The phone is a ...
  • NemanjaV95
  • Music Fan
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Sound goes low

Why does sound go lower when songs play?

  • Newbie
  • Why does sound go lower when songs play?
  • user-removed
  • Not applicable
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

cancelling subscription

Hi I am trying to cancel my free subscription to premium, when I go to my subscription page there is no view options it just gives me the option to extend my free subscription, could you please help me to sort this out ASAP thanks

  • Casual Listener
  • Hi I am trying to cancel my free subscription to premium, when I go to my subscription page there is no view options it just gives me the option to extend my free subscription, could you please help ...
  • MattSuda
  • Spotify Star
  • 273 Views
  • 3 replies
  • 0 likes
  • 273 Views
  • 3 replies
  • 0 likes

Some songs do not play

I've noticed that on my android device (LG G2) that certain songs, like "call me" by shinedown or "car radio" by twenty one pilots, do not play. I can select the song, and the little timer that moved from left to right to show the progression of the ...

  • Newbie
  • I've noticed that on my android device (LG G2) that certain songs, like "call me" by shinedown or "car radio" by twenty one pilots, do not play. I can select the song, and the little timer that moved...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Galaxy S5 sound problem

For some reason my Bluetooth volume in my car is really low when I'm using spotify. All apps are closed and nothing is running in the background. could it be another equalizer issue?? Cuz i have to turn it up twice as loud to listen to it at a normal...

  • Casual Listener
  • For some reason my Bluetooth volume in my car is really low when I'm using spotify. All apps are closed and nothing is running in the background. could it be another equalizer issue?? Cuz i have to t...
  • twobblez
  • Casual Listener
  • 379 Views
  • 2 replies
  • 0 likes
  • 379 Views
  • 2 replies
  • 0 likes

(Android) Automatically deleted offline mode on playlist!

I was driving home and playing music with my android phone playing one of my offline playlists, and all of a sudden the offline mode was turned off and most of the tracks were unable to play, I wasn't even connected to internet and it just **bleep**i...

  • Music Fan
  • I was driving home and playing music with my android phone playing one of my offline playlists, and all of a sudden the offline mode was turned off and most of the tracks were unable to play, I wasn'...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

MOTO E SAVE OFFLINE PLAYLIST' S on SD Card is not working

Hi I just bought a brand new MOTO E and put Spotify on it.The Problem is that my offline playlsit are saved on my internal storage. Not on the brand new 32 GB micro sd card (which works!)I tried a lot of solutions from the forum here. empty cache red...

  • Casual Listener
  • Hi  I just bought a brand new MOTO E and put Spotify on it. The Problem is that my offline playlsit are saved on my internal storage. Not on the brand new 32 GB micro sd card  (which works...
  • Cryptus
  • Casual Listener
  • 1025 Views
  • 3 replies
  • 0 likes
  • 1025 Views
  • 3 replies
  • 0 likes

downloading songs

When you down load a song, where does it download to?? It says it's downloaded but I can't find it on my phone anywhere. I have an HTC1

  • Newbie
  • When you down load a song, where does it download to?? It says it's downloaded but I can't find it on my phone anywhere. I have an HTC1
  • Cryptus
  • Casual Listener
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Error when Playing the Song "Nirvana" from Favorite

Hello dear Spotify, hopefully i have found the right place for error reporting.When playing the song "Nirvana" from the album :"Christoph Alex" from the rapper "Favorite" the song/track suddenly "stops" so you cant here anything after 1:20/1:21 . Hop...

  • Casual Listener
  • Hello dear Spotify, hopefully i have found the right place for error reporting. When playing the song "Nirvana" from the album :"Christoph Alex" from the rapper "Favorite" the song/track suddenly ...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Bluetooth usage

Is there a way to have spotify not empty my playlist when I disconnect from a bluetooth audio device? Also, Spotify seems to get into a "bad state" where no music will play even after I select it. I like to play my offline playlists via bluetooth to ...

  • Casual Listener
  • Is there a way to have spotify not empty my playlist when I disconnect from a bluetooth audio device? Also, Spotify seems to get into a "bad state" where no music will play even after I select it. I ...
  • user-removed
  • Not applicable
  • 4547 Views
  • 16 replies
  • 2 likes
  • 4547 Views
  • 16 replies
  • 2 likes

I paid but says the payment was not made

It has come in the making of the card that I paid this month's Spotify, but when I open Spotify says I do not efetuei payment, does anyone know the problem or something?

  • Casual Listener
  • It has come in the making of the card that I paid this month's Spotify, but when I open Spotify says I do not efetuei payment, does anyone know the problem or something?
  • MattSuda
  • Spotify Star
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

Offline music no longer available

I have about 50 albums which I have downloaded so that I can listen while I am offline. Today all albums were no longer available offline and I have had to download them all again. Any reason for this?

  • Casual Listener
  • I have about 50 albums which I have downloaded so that I can listen while I am offline. Today all albums were no longer available offline and I have had to download them all again.  Any reason&n...
  • shaun_plant-nz
  • Casual Listener
  • 526 Views
  • 2 replies
  • 0 likes
  • 526 Views
  • 2 replies
  • 0 likes

Spotify App makes my phone Frozen/Unresponsive over and over!!!!

I don't know if this is a problem for everyone, but its a serious problem for me. Almost once every few minutes Spotify makes my phone completely freeze! It happens only if I skip a part of a song, or move through my tracks to fast. I know its going ...

  • Newbie
  • I don't know if this is a problem for everyone, but its a serious problem for me.   Almost once every few minutes Spotify makes my phone completely freeze!  It happens only ...
  • jasonmasque
  • Newbie
  • 3621 Views
  • 7 replies
  • 2 likes
  • 3621 Views
  • 7 replies
  • 2 likes

no longer have Facebook, how do I log in?

I originally logged into Spotify with Facebook. I no longer have facebook. How can I log in? I tried to create a new profile but it says my email is already in use.

  • Newbie
  • I originally logged into Spotify with Facebook. I no longer have facebook. How can I log in? I tried to create a new profile but it says my email is already in use.
  • Molis83
  • Regular
  • 1241 Views
  • 4 replies
  • 0 likes
  • 1241 Views
  • 4 replies
  • 0 likes