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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209814 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209814 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559530 Views

78 replies

3 likes

  • 559530 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462236 Views

575 replies

39 likes

Account
Free
  • 462236 Views
  • 575 replies
  • 39 likes

Trouble logging in on hudl tablet

I downloaded the Spotify app but on the login/register screen when itry and login it just keeps saying "you have already signed up with this account" Now I know I have... I am just trying to log in not sign up lol.. I tried clearing cache but still w...

Newbie

I downloaded the Spotify app but on the login/register screen when itry and login it just keeps saying "you have already signed up with this account"   Now I know I have... I am just trying to...

560 Views

0 replies

0 likes

  • 560 Views
  • 0 replies
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problem playing my music in offline mode and random pauses online

For some reason since I downloaded this app I've had countless problems but this is the most irritating one when I sync all my music at home and I get to work and my music doesn't work in offline mode and the I get these random pauses in my music if ...

Newbie

For some reason since I downloaded this app I've had countless problems but this is the most irritating one when I sync all my music at home and I get to work and my music doesn't work in offline mod...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
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Can't log in on my android

Hi Community, I just wanted to login with the android app, but it keeps telling me that this user already exists.And yes, I made sure to hit "login" instead of "register".What can i do to login? Thx schmattekAndroid 5.1.1 on Nexus5 EDIT: Got it! I wa...

Newbie

Hi Community,   I just wanted to login with the android app, but it keeps telling me that this user already exists. And yes, I made sure to hit "login" instead of "register". What can i do...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
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Spotify closes after launch

Hi, i have a lg g3s and after i get lollipop my spotify closes after launch. I need help please

Casual Listener

Hi, i have a lg g3s and after i get lollipop my spotify closes after launch. I need help please

yomsx

Newbie

1073 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Android Version Problems

I have two annoying problems with Spotify for Android:I pause music and after a couple of minutes, the widget in my lock screen disappears. I have to unlock the phone and go to my notification area to unpause music.I pause music and after more minute...

Casual Listener

I have two annoying problems with Spotify for Android: I pause music and after a couple of minutes, the widget in my lock screen disappears. I have to unlock the phone and go to my notification are...

Shinjikum

Casual Listener

930 Views

5 replies

0 likes

  • 930 Views
  • 5 replies
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Equalizer on Android device

How do i turn the equalizer off? Im using an s6 and my the volume on my Spotify changes erratically. Im relatively certain it's being caused by the equalizer but can't find an option to turn it off.

Newbie

How do i turn the equalizer off? Im using an s6 and my the volume on my Spotify changes erratically. Im relatively certain it's being caused by the equalizer but can't find an option to turn it off.

399 Views

0 replies

0 likes

  • 399 Views
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I can't access my 6 month premium

I had a 6 month premium, that just stopped and put me in free status, than I purchase the three month premium and I'm still in free status

Newbie

I had a 6 month premium, that just stopped and put me in free status, than I purchase the three month premium and I'm still in free status

346 Views

0 replies

0 likes

  • 346 Views
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Please add a "disable playback through speaker" feature

I'm using Spotify Premium on Samsung S5 mini to stream music to my car's audio system through Bluetooth. From time to time I'm facing an annoying issue where Spotify decides to unpause when bluetooth connection to the car has been lost and starts pla...

Newbie

I'm using Spotify Premium on Samsung S5 mini to stream music to my car's audio system through Bluetooth. From time to time I'm facing an annoying issue where Spotify decides to unpause when blue...

dweynlovessptfy

Roadie

596 Views

1 replies

1 likes

  • 596 Views
  • 1 replies
  • 1 likes

Spotify on an Asus x205ta

Everytime my laptop goes into lock screen my music pauses , is there any way to stop this from happening ? sorry if it this has already been covered it just i couldnt find it thanks

Newbie

Everytime my laptop goes into lock screen my music pauses , is there any way to stop this from happening ? sorry if it this has already been covered it just i couldnt find it  thanks

dweynlovessptfy

Roadie

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

bluetooth

I've been having issues with the bluetooth. I connect to my wireless power beats 2 and play music with spotify and plays for a minute then disconnects and reconnects and repeats doing that. I use blue tooth with my music player and does not do this s...

Newbie

I've been having issues with the bluetooth. I connect to my wireless power beats 2 and play music with spotify and plays for a minute then disconnects and reconnects and repeats doing that. I use blu...

689 Views

0 replies

0 likes

Bluetooth stutter
  • 689 Views
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Musica bajada a mi celular

Buenas yo quisiera saber donde se guarda la musica de las playlist que bajo, y si se guardan en la sd, como hago para que se guarden en la memoria interna de mi celular?

Newbie

Buenas yo quisiera saber donde se guarda la musica de las playlist que bajo, y si se guardan en la sd, como hago para que se guarden en la memoria interna de mi celular?

507 Views

0 replies

0 likes

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the bluetooth has stopped working

Hi,after apply new version of Spotify my cell phone has showed in the begin of each music "the bluetooth has stopped". How can I solve this problem please?cell phone is Samsung S3thanksDouglas

Newbie

Hi, after apply new version of Spotify my cell phone has showed in the begin of each music "the bluetooth has stopped". How can I solve this problem please? cell phone is Samsung S3 thanks ...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
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Lost Playlists after standard update

Hi, I downloaded a standard update for Facebook and Spotify on my Samsung mobile. When complete I had to unussually log in in to both apps. I logged back in to Spotify and all of my playlists and starred list have disappeared. Can I get them back? An...

Newbie

Hi,   I downloaded a standard update for Facebook and Spotify on my Samsung mobile. When complete I had to unussually log in in to both apps. I logged back in to Spotify and all of my playlist...

jonasherdegen

Community Legend

589 Views

2 replies

0 likes

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  • 2 replies
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Error ID 2 Samsung Smart TV app

Hi The samsung TV app doesn't seem to work at all? I keeo getting "An Error has ocurred. Error ID 2" Why? ThanksM

Music Fan

Hi   The samsung TV app doesn't seem to work at all? I keeo getting "An Error has ocurred. Error ID 2"   Why?   Thanks M

teeone

Casual Listener

1786 Views

3 replies

0 likes

Error ID 2
  • 1786 Views
  • 3 replies
  • 0 likes

Spotify won't log in through my wifi

My spotify on my galaxy s6 just won't log me in through my own wifi but works with other wifi, my computer logs in just as fine through the same wifi. Please help..... btw i tried the turn it off and on method also reinstall the app.... please help. ...

Regular

My spotify on my galaxy s6 just won't log me in through my own wifi but works with other wifi, my computer logs in just as fine through the same wifi. Please help..... btw i tried the turn it off and...

FreddyCui

Regular

632 Views

1 replies

1 likes

  • 632 Views
  • 1 replies
  • 1 likes

Android auto voice search

Premium account set up with android auto.Voice search function when used will show getting selection and then hang.Uninstaller and reinstalled all components. Worked for 1 use. Reverts back to hanging issue.

Newbie

Premium account set up with android auto. Voice search function when used will show getting selection and then hang. Uninstaller and reinstalled all components. Worked for 1 use. Reverts back t...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
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Shuffle is turned on with no selection or indication

I have a premium account. I notice this mostly on the android app, but see it on the Windows desktop player too. I play an album and do not turn on shuffle, but it still plays the tracks in a shuffled order. When I look at the shuffle toggle, it is o...

Newbie

I have a premium account. I notice this mostly on the android app, but see it on the Windows desktop player too. I play an album and do not turn on shuffle, but it still plays the tracks in a shuffle...

472 Views

0 replies

0 likes

bug report
Premium
Shuffle play
  • 472 Views
  • 0 replies
  • 0 likes

Premium not working on mobile

Recently bought a new mobile phone (LG G3) but can't get spotify to work on my premium account. Been a member for a couple of years. Works fine on sonos, other mobile phone, laptop and tablet. Re-installed the app, removed all connections from the we...

Newbie

Recently bought a new mobile phone (LG G3) but can't get spotify to work on my premium account. Been a member for a couple of years. Works fine on sonos, other mobile phone, laptop and tablet.  ...

dweynlovessptfy

Roadie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes