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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201627 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201627 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545905 Views

78 replies

3 likes

  • 545905 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453633 Views

571 replies

38 likes

Account
Free
  • 453633 Views
  • 571 replies
  • 38 likes

premium

pague la promocion de 3 meses por $9 y aun no ha pasado un mes y aparece mi cuenta free, me quitaron mi cuenta premium

Newbie

pague la promocion de 3 meses por $9 y aun no ha pasado un mes y aparece mi cuenta free, me quitaron mi cuenta premium

780 Views

0 replies

0 likes

  • 780 Views
  • 0 replies
  • 0 likes

Spotify doesn't respect my account when my cellphone reboot

Hi there.I have a premium account and I have offline music just in my cell phone (android lollipop). But every time I reboot my cell phone or gets out of memory, spotify lose my account and all my offline music. My offline devices appear same cell ph...

Newbie

Hi there. I have a premium account and I have offline music just in my cell phone (android lollipop). But every time I reboot my cell phone or gets out of memory, spotify lose my account and all m...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

No SD card found

Hello!I am using an Android 4.1.1 Jellybean version of the Android operating system. I recently had to factory reset my tablet due to a couple of issues with apps, so it deleted all of my apps. When I had installed Spotify and went to open the app, i...

Newbie

Hello! I am using an Android 4.1.1 Jellybean version of the Android operating system. I recently had to factory reset my tablet due to a couple of issues with apps, so it deleted all of my apps. W...

apoorv

Casual Listener

3468 Views

3 replies

0 likes

  • 3468 Views
  • 3 replies
  • 0 likes

my songs will be deleted if i change my user account (android)

please answer my question.my songs will be deleted if i change my user account (android)

Casual Listener

please answer my question. my songs will be deleted if i change my user account (android)

dweynlovessptfy

Roadie

1771 Views

1 replies

0 likes

  • 1771 Views
  • 1 replies
  • 0 likes

Spotify Community Rock Star Program

Hello Spotify lovers! Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we know users helping users is something special. That’s why we’ve created the Spotify Rock Star Program to ...

Spotify

      Hello Spotify lovers!   Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we k...

687 Views

0 replies

1 likes

  • 687 Views
  • 0 replies
  • 1 likes

Connection to Wear

When using my phone (Note 4, Android 5.0) and watch (Moto 360, Android 5.1) on the go (no wifi), I'm getting strange behavior of the Spotify app on my watch.The app opens and closes every 1-3 seconds, making it not usable. I can swipe up and see the ...

Newbie

When using my phone (Note 4, Android 5.0) and watch (Moto 360, Android 5.1) on the go (no wifi), I'm getting strange behavior of the Spotify app on my watch. The app opens and closes every 1-3 sec...

635 Views

0 replies

0 likes

Android 5.0.2
Android 5.1.1
Android App
android wear
  • 635 Views
  • 0 replies
  • 0 likes

Samsung galaxy S-view (S5)

The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but they seem to appear on a few random occasions...They ...

Newbie

The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but th...

781 Views

0 replies

0 likes

Android 5.0.2
bug report
galaxy s5
music controls
  • 781 Views
  • 0 replies
  • 0 likes

Solved!! Can I use Spotify on a Samsung Galaxy S4 (With no carier plan)?

Hello, I have an old Galaxy S4 phone that I have since upgraded from (To a Galaxy S6) that I use for work strictly as a music player. I am an electrician in a manufacturing building and I get horible cell reception inside so I use my S4 to play music...

Casual Listener

Hello,   I have an old Galaxy S4 phone that I have since upgraded from (To a Galaxy S6) that I use for work strictly as a music player. I am an electrician in a manufacturing building and I ge...

dweynlovessptfy

Roadie

4447 Views

3 replies

0 likes

No carrier
  • 4447 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium account stuck on shuffle

I have an Android phone (Samsung Galaxy S6), a 2011 MacBook Pro, and a Lenovo Yoga Pro 3, all of which have Spotify installed, and I'm logged into my account on all three. For the past month or so, the Android app seems to be "stuck" on shuffle -- EV...

Casual Listener

I have an Android phone (Samsung Galaxy S6), a 2011 MacBook Pro, and a Lenovo Yoga Pro 3, all of which have Spotify installed, and I'm logged into my account on all three. For the past month or so, t...

megdamour

Casual Listener

1511 Views

2 replies

0 likes

  • 1511 Views
  • 2 replies
  • 0 likes

Access to another User's library?

I logged into Spotify after the new update and it shows a lot of recent artists/albums that I have not played. When I go into my music and look through songs/artists/albums I also see a bunch of music that I have never listened to. I have access to m...

Newbie

I logged into Spotify after the new update and it shows a lot of recent artists/albums that I have not played. When I go into my music and look through songs/artists/albums I also see a bunch of musi...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

bluetooth share stopped

Wtf spotify. This is obviously a common issue please resolve this immediately. I pay a subscription fee because I love your service but as it is now its unusable.

Casual Listener

Wtf spotify. This is obviously a common issue please resolve this immediately. I pay a subscription fee because I love your service but as it is now its unusable.

ben1001

Regular

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Playlist an gleicher Stelle fortsetzen

Hallo. ich habe auf meinem Sony Xperia Go Android-Smartphone eine sehr umfangreiche Spotify-Playlist, bei der ich nach Pausen immer an der Stelle forthören möchte, wo ich zuvor unterbrochen habe. Das geht aber nicht. Ich drücke (wie beim CD-Player) w...

Casual Listener

Hallo.   ich habe auf meinem Sony Xperia Go Android-Smartphone eine sehr umfangreiche Spotify-Playlist, bei der ich nach Pausen immer an der Stelle forthören möchte, wo ich zuvor unterbrochen ...

mummel08

Casual Listener

8831 Views

4 replies

0 likes

  • 8831 Views
  • 4 replies
  • 0 likes

Spotify whont work on my computer anymore after i linked it with my Samsung s3

Im aware of the option to control where songs are being played, but after my devices got paired, Spotify on my computer whont work, it plays for a second then no sound and just pauses, every time i turn on spotify it turns it on on my phone aswell.Im...

Casual Listener

Im aware of the option to control where songs are being played, but after my devices got paired, Spotify on my computer whont work, it plays for a second then no sound and just pauses, every time i t...

Teechuyagami

Casual Listener

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

Losing synced music when updating

Hi,I'm not sure if this is a known issue but it looks like every time I update the app it deletes my configuration, logging me out of the app and thus deleting all my synced music. That is really annoying, especially seeing that this particular updat...

Regular

Hi, I'm not sure if this is a known issue but it looks like every time I update the app it deletes my configuration, logging me out of the app and thus deleting all my synced music. That is really a...

dweynlovessptfy

Roadie

1596 Views

4 replies

0 likes

  • 1596 Views
  • 4 replies
  • 0 likes

Trouble playing any songs on android since downgrade.

Nothings working on amdroid since downgrading. It was supposed to be temporary but now!?!

Newbie

Nothings working on amdroid since downgrading. It was supposed to be temporary but now!?!

dweynlovessptfy

Roadie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Spotify connected to Facebook

I want to erase my fb account but my Spotify is connected to my fb. What can I do?

Visitor

I want to erase my fb account but my Spotify is connected to my fb. What can I do?

OviiiOne

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Solved!! Beatles?

Any chance you there will be Beatles on spotify?

Regular

Any chance you there will be Beatles on spotify?

TitusMartinus

Regular

2746 Views

5 replies

0 likes

  • 2746 Views
  • 5 replies
  • 0 likes

bluetoot problems

I have a S3 (GTi9300) and i can't put my car to work with a new version of spotify 3.3. after reading a post i intalled the version 3.2 and it works great again. i have a bluetooth headset and i have the same problem solved also by the version 3.2. P...

Regular

I have a S3 (GTi9300) and i can't put my car to work with a new version of spotify 3.3. after reading a post i intalled the version 3.2 and it works great again. i have a bluetooth headset and i have...

909 Views

0 replies

2 likes

bluetoot problems
  • 909 Views
  • 0 replies
  • 2 likes

Constantly asked to Login - Desyncing playlists

I have had this problem for quite a few days now. I have a Huawei y520 and I have the Spotify app on it. The thing is that, every certain time, I keep getting asked to log back in, which is only able to be done while connected to WiFi. The most annoy...

Newbie

I have had this problem for quite a few days now. I have a Huawei y520 and I have the Spotify app on it. The thing is that, every certain time, I keep getting asked to log back in, which is only able...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

How to turn off Spotify Connect?!

I left my laptop open because I am downloading a file and I quit Spotify on my computer but it keeps saying on my phone that I can connect and everytime it pops up in the App on my phone the songs keep skipping!

Gig Goer

I left my laptop open because I am downloading a file and I quit Spotify on my computer but it keeps saying on my phone that I can connect and everytime it pops up in the App on my phone the songs ke...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes