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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209788 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209788 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559483 Views

78 replies

3 likes

  • 559483 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462193 Views

575 replies

39 likes

Account
Free
  • 462193 Views
  • 575 replies
  • 39 likes

I can't sync playlist to phone using mobile network. Help please.

I can't find the option to sync my playlist on my phone. I know there was a "sync with 3G" button at some point. Did they remove that? I really can't find it under options -> music quality.I just left for a 3 week vacation with lots of time for music...

Newbie

I can't find the option to sync my playlist on my phone. I know there was a "sync with 3G" button at some point. Did they remove that? I really can't find it under options -> music quality. I jus...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Problemas de descarga

No puedo descargar el tema "Sabe Me" del álbum "Nightmare" de Avenged Sevenfold. Aparece en el álbum pero no me deja descargar ni reproducir. Vivo en Paraguay, tengo Samsung Galaxy S3. ¿Alguien sabe por que sucede esto?

Casual Listener

No puedo descargar el tema "Sabe Me" del álbum "Nightmare" de Avenged Sevenfold. Aparece en el álbum pero no me deja descargar ni reproducir. Vivo en Paraguay, tengo Samsung Galaxy S3. ¿Alguien sabe ...

juniorzarza30

Casual Listener

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Four five seconds by rihanna

Why "Four Five Seconds" by rihanna ia not on spotify?

Newbie

Why "Four Five Seconds" by rihanna ia not on spotify?

MircoKing

Newbie

6127 Views

6 replies

3 likes

  • 6127 Views
  • 6 replies
  • 3 likes

Saved albums unsave??

App works great.tons of artist and albums. But when i save dave Mathews albums (really like the spotify live album versions) it only saves them while im listening to dave mathews. When i listen to a different artist and then go back to dmb in my arti...

Newbie

App works great.tons of artist and albums. But when i save dave Mathews albums (really like the spotify live album versions) it only saves them while im listening to dave mathews. When i listen to a ...

620 Views

0 replies

0 likes

Dave Mathews
  • 620 Views
  • 0 replies
  • 0 likes

Can't connect Spotify to Tumblr

Hi gals and guys! Recently I've been unable to share from Spotify to Tumblr. I've tried logging in and out of the app / "turning it off and on again" etc. Sharing to stalkbook and twatter works fine though? Sharing from the PC works also works, just ...

Music Fan

Hi gals and guys!   Recently I've been unable to share from Spotify to Tumblr.   I've tried logging in and out of the app / "turning it off and on again" etc.   Sharing to s...

541 Views

0 replies

0 likes

  • 541 Views
  • 0 replies
  • 0 likes

Problemos synchronizing my Xperia / Problemas sincronizando mi Xperia (English/Español)

ENGLISH Good day.Even though my device is unlocked and connected to the same Wi-fi as the computer, it is not recognized by the computer.On the other hand, Spotify on the computer does not even have the tab "Devices".In addition, there are songs of l...

Regular

ENGLISH   Good day. Even though my device is unlocked and connected to the same Wi-fi as the computer, it is not recognized by the computer. On the other hand, Spotify on the computer d...

dfrspo

Regular

752 Views

4 replies

0 likes

  • 752 Views
  • 4 replies
  • 0 likes

I.m trying to recover my playlists

I.m trying to recover my play lists accidentally deleted but when I click on recover play lists it's telling me that I haven't deleted any..HELP..

Newbie

I.m trying to recover my play lists accidentally deleted but when I click on recover play lists it's telling me that I haven't deleted any..HELP..

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Spotify plase solve issue " bluetooth share has stopped", on all Samsung devices

Since last updates is failing the bluetooth using Spotify!!!Come one!!! No chromecast support and now no more Smasung smathpones supports?? Is a joke?I am at one click to switching to Google MusicI am clientes since 3 years of Spotify!!!!

Casual Listener

Since last updates is failing the bluetooth using Spotify!!! Come one!!! No chromecast support and now no more Smasung smathpones supports?? Is a joke? I am at one click to switching to Google Musi...

499 Views

0 replies

1 likes

  • 499 Views
  • 0 replies
  • 1 likes

Albums not showing on mobile + wow the app is slow.

I have a bunch of albums saved under 'My Music'. They show up fine on the desktop app, but on mobile nothing shows up. This only started happening after the last update. Please advise. Also while I'm here, another issue thats been plaguing this app s...

Regular

I have a bunch of albums saved under 'My Music'. They show up fine on the desktop app, but on mobile nothing shows up. This only started happening after the last update. Please advise.   Also ...

johnnych

Regular

1000 Views

5 replies

0 likes

  • 1000 Views
  • 5 replies
  • 0 likes

Premium Trial

Please excuse what are probably very old questions from a Spotify newbie.....apologies in advance if I've wasted bandwidth.... Just signed up for a premium trial. I got a 30 day trial indicating that regular billing will start on the 29th of Septembe...

Casual Listener

Please excuse what are probably very old questions from a Spotify newbie.....apologies in advance if I've wasted bandwidth....   Just signed up for a premium trial.  I got a 30 day tria...

user-removed

Not applicable

1290 Views

5 replies

0 likes

  • 1290 Views
  • 5 replies
  • 0 likes

radio isn't available

Visitor

dweynlovessptfy

Roadie

661 Views

1 replies

1 likes

  • 661 Views
  • 1 replies
  • 1 likes

premium

pague la promocion de 3 meses por $9 y aun no ha pasado un mes y aparece mi cuenta free, me quitaron mi cuenta premium

Newbie

pague la promocion de 3 meses por $9 y aun no ha pasado un mes y aparece mi cuenta free, me quitaron mi cuenta premium

788 Views

0 replies

0 likes

  • 788 Views
  • 0 replies
  • 0 likes

Spotify doesn't respect my account when my cellphone reboot

Hi there.I have a premium account and I have offline music just in my cell phone (android lollipop). But every time I reboot my cell phone or gets out of memory, spotify lose my account and all my offline music. My offline devices appear same cell ph...

Newbie

Hi there. I have a premium account and I have offline music just in my cell phone (android lollipop). But every time I reboot my cell phone or gets out of memory, spotify lose my account and all m...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

No SD card found

Hello!I am using an Android 4.1.1 Jellybean version of the Android operating system. I recently had to factory reset my tablet due to a couple of issues with apps, so it deleted all of my apps. When I had installed Spotify and went to open the app, i...

Newbie

Hello! I am using an Android 4.1.1 Jellybean version of the Android operating system. I recently had to factory reset my tablet due to a couple of issues with apps, so it deleted all of my apps. W...

apoorv

Casual Listener

3499 Views

3 replies

0 likes

  • 3499 Views
  • 3 replies
  • 0 likes

my songs will be deleted if i change my user account (android)

please answer my question.my songs will be deleted if i change my user account (android)

Casual Listener

please answer my question. my songs will be deleted if i change my user account (android)

dweynlovessptfy

Roadie

1784 Views

1 replies

0 likes

  • 1784 Views
  • 1 replies
  • 0 likes

Spotify Community Rock Star Program

Hello Spotify lovers! Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we know users helping users is something special. That’s why we’ve created the Spotify Rock Star Program to ...

Spotify

      Hello Spotify lovers!   Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we k...

699 Views

0 replies

1 likes

  • 699 Views
  • 0 replies
  • 1 likes

Connection to Wear

When using my phone (Note 4, Android 5.0) and watch (Moto 360, Android 5.1) on the go (no wifi), I'm getting strange behavior of the Spotify app on my watch.The app opens and closes every 1-3 seconds, making it not usable. I can swipe up and see the ...

Newbie

When using my phone (Note 4, Android 5.0) and watch (Moto 360, Android 5.1) on the go (no wifi), I'm getting strange behavior of the Spotify app on my watch. The app opens and closes every 1-3 sec...

649 Views

0 replies

0 likes

Android 5.0.2
Android 5.1.1
Android App
android wear
  • 649 Views
  • 0 replies
  • 0 likes

Samsung galaxy S-view (S5)

The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but they seem to appear on a few random occasions...They ...

Newbie

The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but th...

793 Views

0 replies

0 likes

Android 5.0.2
bug report
galaxy s5
music controls
  • 793 Views
  • 0 replies
  • 0 likes

Solved!! Can I use Spotify on a Samsung Galaxy S4 (With no carier plan)?

Hello, I have an old Galaxy S4 phone that I have since upgraded from (To a Galaxy S6) that I use for work strictly as a music player. I am an electrician in a manufacturing building and I get horible cell reception inside so I use my S4 to play music...

Casual Listener

Hello,   I have an old Galaxy S4 phone that I have since upgraded from (To a Galaxy S6) that I use for work strictly as a music player. I am an electrician in a manufacturing building and I ge...

dweynlovessptfy

Roadie

4481 Views

3 replies

0 likes

No carrier
  • 4481 Views
  • 3 replies
  • 0 likes