Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114663 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
230438 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
589637 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484565 Views
580 replies
42 likes
For some reason i cant find it now but i was able to find it a while back
For some reason i cant find it now but i was able to find it a while back
938 Views
0 replies
1 likes
Hi, I've just changed to an HTC One from iPhone, have been using Spotify Premium for 5 years and never had problems. After installing Spotify, whenever I attempt to open the app a message comes up saying No SD card found, we couldnt find anywhere to ...
Hi, I've just changed to an HTC One from iPhone, have been using Spotify Premium for 5 years and never had problems. After installing Spotify, whenever I attempt to open the app a message co...
430 Views
0 replies
0 likes
I have a Moto X 2nd Gen and am running out of storage space. I have tried to remove songs that I previously saved to the phone, but they will not disappear. I read that they remain cached for up to a week, but this has been several weeks now. What do...
I have a Moto X 2nd Gen and am running out of storage space. I have tried to remove songs that I previously saved to the phone, but they will not disappear. I read that they remain cached for up to a...
Casual Listener
1198 Views
2 replies
0 likes
After the last app upgrade,(2.9.0.890) Spotify doesnt work with wireless, but only with mobile operator Internet. This makes Spotify totally unusable.(Spotify say that is offline, but isn't true).
After the last app upgrade,(2.9.0.890) Spotify doesnt work with wireless, but only with mobile operator Internet. This makes Spotify totally unusable.(Spotify say that is offline, but isn't true).
Casual Listener
1476 Views
5 replies
0 likes
Good Morning, So I am experiencing an issue that has been plaguing my Samsung Galaxy S4 for weeks now. The Spotify application used to work perfectly and was my number one source in streaming music. Recently however I am having a problem with it. I a...
Good Morning, So I am experiencing an issue that has been plaguing my Samsung Galaxy S4 for weeks now. The Spotify application used to work perfectly and was my number one source in streami...
Newbie
1395 Views
8 replies
1 likes
Box MBX with os version 1.4Droid os 4.2.2Spotify fails top open, black screen then returns to last screen.cleaned out data same issuesuninstall aplication same issues.cleaned out dtata then uninststalled same issuesturned off data same issues.anyone ...
Box MBX with os version 1.4 Droid os 4.2.2 Spotify fails top open, black screen then returns to last screen. cleaned out data same issues uninstall aplication same issues. cleaned out dtata then...
Not applicable
639 Views
2 replies
0 likes
Hi, I recently got a new Citroen Nemo van. The radio with it doesn't have an aux connection, as far as I'm aware you can't use spotify through usb. I have connected my phone via bluetooth and can make calls easily, however I can't find a way to play ...
Hi, I recently got a new Citroen Nemo van. The radio with it doesn't have an aux connection, as far as I'm aware you can't use spotify through usb. I have connected my phone via bluetooth and can mak...
2201 Views
0 replies
0 likes
Up until recently I was able to simply tell google to play a band and it would automatically start playing some music from that band but now it just shows the bands page on Spotify. Any ideas?
Up until recently I was able to simply tell google to play a band and it would automatically start playing some music from that band but now it just shows the bands page on Spotify. Any ideas?
401 Views
0 replies
0 likes
Hi! I have an Xperia phone and a Windows 8 computer. I´ve added the songs in my computer and then into a playlist. I´ve put this playlist in offline mode on my computer and my cellphone but the cellphone doesn´t play the songs. When I add the songs o...
Hi! I have an Xperia phone and a Windows 8 computer. I´ve added the songs in my computer and then into a playlist. I´ve put this playlist in offline mode on my computer and my cellphone but ...
538 Views
0 replies
0 likes
Hello, from recently I have been a big fan of Spotify service.. So, I am here's to request or give a suggestion to please add one more steaming option. As i m using slow internet I want to listen in low streaming quality. Please add this option in ne...
Hello, from recently I have been a big fan of Spotify service.. So, I am here's to request or give a suggestion to please add one more steaming option. As i m using slow internet I want to listen in ...
Casual Listener
653 Views
2 replies
0 likes
I realise you have a hidden feature that automatically installs playlists to the largest storage, but what if your SD card has a smaller memory than your phone but you wish to use it just to keep all your music playlists on? I have 4g free on my phon...
I realise you have a hidden feature that automatically installs playlists to the largest storage, but what if your SD card has a smaller memory than your phone but you wish to use it just to keep all...
Regular
606 Views
1 replies
2 likes
So I just got a 32 gb external SD and trying to save my music on it. I've seen the other steps (uninstalling and reinstalling, reformatting, and moving files) and have tried every one and I'm even trying to find the file exstension with no luck. I go...
So I just got a 32 gb external SD and trying to save my music on it. I've seen the other steps (uninstalling and reinstalling, reformatting, and moving files) and have tried every one and I'm even tr...
478 Views
0 replies
0 likes
When I save more music, albums, songs etc. to my account. It dissapear after a while, even if I dosen't log out or anythin else...Anyone got som solutions??? Note that I uses 2 mobile phones, Motorola X and windows pc.
When I save more music, albums, songs etc. to my account. It dissapear after a while, even if I dosen't log out or anythin else... Anyone got som solutions??? Note that I uses 2 mobile ph...
Regular
712 Views
2 replies
0 likes
I am very annoyed that i pay for a service and cannot have access to the internet Using wifi.. "no internet connection available"I have tried it on both my Xperia Z2 and Samsung S5 with no luck.. It is that bad that i'd have to say that i can only us...
I am very annoyed that i pay for a service and cannot have access to the internet Using wifi.. "no internet connection available" I have tried it on both my Xperia Z2 and Samsung S5 with no luck.. I...
Casual Listener
1109 Views
2 replies
0 likes
My samsung was pairung fine with my jvc unit until a recent spotify update , now it will pair but whenever the song ends or if I try to skip a song the pairing fails, help please
My samsung was pairung fine with my jvc unit until a recent spotify update , now it will pair but whenever the song ends or if I try to skip a song the pairing fails, help please
Casual Listener
1509 Views
7 replies
0 likes
Since two or three weeks i have no connection to the internet. The app works with mobile internet but doesn't work with w lan. I have uninstall und reinstall the app, but it doesn't fixed the problem.Phone: htc one Android Version: 5.0.2 Spotify Vers...
Since two or three weeks i have no connection to the internet. The app works with mobile internet but doesn't work with w lan. I have uninstall und reinstall the app, but it doesn't fixed the problem...
296 Views
0 replies
0 likes
I get that there is certain pressure due to Apple music to get iOS functions out as soon as possible, but why am I starting to feel that all andoid users are being left waiting due to this? Spotify has released a number functions, including Running, ...
I get that there is certain pressure due to Apple music to get iOS functions out as soon as possible, but why am I starting to feel that all andoid users are being left waiting due to this? ...
470 Views
0 replies
2 likes
Since a few weeks, Spotify is adding suggested lists/songs/albums to my lists, which is extremely annoying.If I want to discover new music, I'll go to the "Discover new music" section of the app. I can't understand why Spotify is forcing me to see cr...
Since a few weeks, Spotify is adding suggested lists/songs/albums to my lists, which is extremely annoying. If I want to discover new music, I'll go to the "Discover new music" section of the app. I...
356 Views
0 replies
0 likes
I think this may be a general Lollipop issue rather than a Spotify issue, but I'm hoping someone can help me either way! My Samsung Note 3 has just updated to Lollipop, and I noticed Spotify was much quieter in the car over Bluetooth than before. So ...
I think this may be a general Lollipop issue rather than a Spotify issue, but I'm hoping someone can help me either way! My Samsung Note 3 has just updated to Lollipop, and I noticed Spotify...
613 Views
0 replies
0 likes
Spotify only ever reports me as Offline using the Android app. I know I have an active internet connection on the device (The Transformer TF101 if you're interested), so that's not the problem. I can (sort of) solve the issue by reinstalling Spotify....
Spotify only ever reports me as Offline using the Android app. I know I have an active internet connection on the device (The Transformer TF101 if you're interested), so that's not the problem. I can...
Casual Listener
71991 Views
67 replies
6 likes
