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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376869 Views

541 replies

34 likes

Account
Free
  • 376869 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7637 Views

0 replies

7 likes

  • 7637 Views
  • 0 replies
  • 7 likes

Won't sync local files!

As the title says, my samsung galaxy s5 just won't sync my local files from my computer. I've read and tried everything the help thread recommended but it just won't work.

Newbie

As the title says, my samsung galaxy s5 just won't sync my local files from my computer. I've read and tried everything the help thread recommended but it just won't work. 

biff

Casual Listener

648 Views

2 replies

0 likes

  • 648 Views
  • 2 replies
  • 0 likes

Unable to log in

Hello, i am having problem login into the app, it stays at "logging in" when i use credential and when i use facebook to log in it stays on the logging screen aswell, after awhile it just goes back, to the user/pass screen, i have tried doing a coupl...

Casual Listener

Hello, i am having problem login into the app, it stays at "logging in" when i use credential and when i use facebook to log in it stays on the logging screen aswell, after awhile it just goes back, ...

Risengeth

Casual Listener

465 Views

2 replies

0 likes

  • 465 Views
  • 2 replies
  • 0 likes

Solved!! The app is closing alone.

After the last update, the app plays only one song and then automatically closes.

Visitor

After the last update, the app plays only one song and then automatically closes.

mikeblessing

Roadie

1665 Views

9 replies

2 likes

  • 1665 Views
  • 9 replies
  • 2 likes

Spotify Connect + Sony SRS-X7

Big problems with connection. Every time my Xperia Z2 is turning of the screen the Spotify connection is lost. Sometimes when I am jumping forward in the main play screen the connection is lost. When it is back online the previous songvis shown as pl...

Gig Goer

Big problems with connection. Every time my Xperia Z2 is turning of the screen the Spotify connection is lost. Sometimes when I am jumping forward in the main play screen the connection is lost. When...

646 Views

0 replies

0 likes

Sony
SRS-X7
Xperia
Z2
  • 646 Views
  • 0 replies
  • 0 likes

Not able to log in

Firstly, I tired downloading a new song from the internet and it said I was not connected to the internet but that was clearly wrong because I was connected to a wifi network. So I reinstalled the app, tried logging in with my username and password b...

Casual Listener

Firstly, I tired downloading a new song from the internet and it said I was not connected to the internet but that was clearly wrong because I was connected to a wifi network.  So I reinstalled ...

mshilling81790

Casual Listener

875 Views

4 replies

0 likes

  • 875 Views
  • 4 replies
  • 0 likes

LOCAL File PLAYBACk

Hey, I am having a problem. I set up a playlist on my computer and synched it with my phone it has local files that are both located on my computer and on my mobile device. I still cannot play these local files. How do I fix this problem. I would lov...

Newbie

Hey,   I am having a problem.  I set up a playlist on my computer and synched it with my phone it has local files that are both located on my computer and on my mobile device.  I sti...

PhantomDiesel

Roadie

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Solved!! Music

Why can't I change any of the music I have saved on my account? It was working fine a week ago but now it is stuck on shuffle and says that im always offline even though i have 3G.

Visitor

Why can't I change any of the music I have saved on my account? It was working fine a week ago but now it is stuck on shuffle and says that im always offline even though i have 3G.

user-removed

Not applicable

1060 Views

6 replies

0 likes

  • 1060 Views
  • 6 replies
  • 0 likes

Solved!! Spotify doesn't save offline playlists to external SD-card

Hey! My Spotify app became extremely laggy and slow after an update of Spotify, so I reinstalled it and deleted all my offline playlists. But now, whenever I try make a playlist offline, it just saves the music to my internal SD, which only has a few...

Casual Listener

Hey!   My Spotify app became extremely laggy and slow after an update of Spotify, so I reinstalled it and deleted all my offline playlists. But now, whenever I try make a playlist offline, it ...

Jordi

Community Legend

684 Views

2 replies

0 likes

  • 684 Views
  • 2 replies
  • 0 likes

Avançar para próxima musica não funciona com a Capa Flip Cover S View (S5)

Boa tarde, Possuo um Samsung Galaxy S5, venho enfrentando esse problema chato uma vez que tenho a Capa Flip Cover S View ao abrir o Spotify e fechar a capa o mesmo não habilita o plugin para avançar a musica na tela modificada da capa somente na tela...

Newbie

Boa tarde,    Possuo um Samsung Galaxy S5, venho enfrentando esse problema chato uma vez que tenho a Capa Flip Cover S View ao abrir o Spotify e fechar a capa o mesmo não habilita o plugi...

883 Views

0 replies

0 likes

Next Song
plugin
Samsung
SM-G900M
Tela de Bloqueio
view
  • 883 Views
  • 0 replies
  • 0 likes

Saying offline when not.

Samsung tab 4 - just home wifi. I updated it Wednesday night because it said I had an update and well since then I can't play songs or do anything basically. It says I'm offline and there's no internet connection when I;m not as everything else works...

Casual Listener

Samsung tab 4 - just home wifi.    I updated it Wednesday night because it said I had an update and well since then I can't play songs or do anything basically. It says I'm offline  ...

hanslowbot

Music Fan

780 Views

3 replies

1 likes

  • 780 Views
  • 3 replies
  • 1 likes

Samsung Galaxy 6 - not moving to next song through bluetooth

Apologies if this has been answered elsewhere but I couldn't see anything similar. I listen to Spotify via my phone through the bluetooth system in my car. On the S6 (I've just upgraded from the S4), when I use the radio / bluetooth devices "next / s...

Newbie

Apologies if this has been answered elsewhere but I couldn't see anything similar.   I listen to Spotify via my phone through the bluetooth system in my car. On the S6 (I've just upgraded from...

teffisk

Casual Listener

976 Views

2 replies

0 likes

bluetooth
Next
Samsung S6
  • 976 Views
  • 2 replies
  • 0 likes

Songs skip after 15 seconds (+/-) over bluetooth

The title says it all really. The application works fine with headphones or simply playing from my phones speaker (Droid RAZR) but if I connect my phone to the car spotify skips songs consistently at roughly the 15 second mark. This used to happen on...

Visitor

The title says it all really. The application works fine with headphones or simply playing from my phones speaker (Droid RAZR) but if I connect my phone to the car spotify skips songs consistently at...

teffisk

Casual Listener

5527 Views

4 replies

0 likes

  • 5527 Views
  • 4 replies
  • 0 likes

Can't sync local files

Samsung galaxy sII. I can sync my spotify songs, but i can't sync my files that are local to my desktop. I have plenty of room on my phone. i deleted all playlists and just tried to sync 4 songs, it only synced the 2 spotify songs, so it's not an iss...

Casual Listener

Samsung galaxy sII. I can sync my spotify songs, but i can't sync my files that are local to my desktop.  I have plenty of room on my phone. i deleted all playlists and just tried to sync 4 song...

user-removed

Not applicable

3530 Views

13 replies

3 likes

  • 3530 Views
  • 13 replies
  • 3 likes

Why is volume of Spotify so much lower than all other apps?

So I've just installed the Spotify app on my Sony z3 and the volume is so much lower than all the other audio out puts.. I have no issue listening to audio normally via the normal music player but with Spotify I have to put volume on max and muck abo...

Casual Listener

So I've just installed the Spotify app on my Sony z3 and the volume is so much lower than all the other audio out puts.. I have no issue listening to audio normally via the normal music player but wi...

Matthewjdavy

Casual Listener

1135 Views

3 replies

0 likes

  • 1135 Views
  • 3 replies
  • 0 likes

How can I retrieve my usename & password for my premium

I somehow lost everything from my premium account I just need help getting my username & password. I now have the free Spotify which I don't need especially if I'm paying for the premium.

Casual Listener

I somehow lost everything from my premium account I just need help getting my username & password. I now have the free Spotify which I don't need especially if I'm paying for the premium.

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

I can cannect via Moba data but Not Wifi.

This is a joke. I've tried the whole uninstal , restart and reinstal bollox.Nothing.I pay for this and it barely even works when I want new music it goes all tits up.Spotify does not recognize my WIFI internet connection!

Casual Listener

This is a joke. I've tried the whole uninstal , restart and reinstal bollox. Nothing. I pay for this and it barely even works when I want new music it goes all tits up. Spotify does not recogn...

OnesieStar

Casual Listener

548 Views

3 replies

2 likes

  • 548 Views
  • 3 replies
  • 2 likes

Spotify Connect sees my Pioneer, but doesnt connect

Hello guys,I use Android, Spotify PremiumWith the elder versions of Spotify i could connect with no trouble.since a longer time my app sees my VSX 923, trys to connect but the pioneer doesnt react.with other apps the pioneer works (airplay a.s.o.)I a...

Visitor

Hello guys, I use Android, Spotify Premium With the elder versions of Spotify i could connect with no trouble. since a longer time my app sees my VSX 923, trys to connect but the pioneer doesnt re...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Waiting to download Local files onto smartphone....

Hi. So all I'm trying to do is add music from my pc onto my spotify and be able to listen to on my Galaxy S5. I've done everything right, followed all the how-to's. The only problem now is that when I attempt to download the music to make it availabl...

Newbie

Hi. So all I'm trying to do is add music from my pc onto my spotify and be able to listen to on my Galaxy S5. I've done everything right, followed all the how-to's. The only problem now is that when ...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Why won't searched/played songs stay HIDDEN in "Your Music" section?

So you search a song or album and play it. Then it shows up under "Your Music" and after I've added it to a playlist, I dont need to see the song listed there anymore. So, I click the menu, hide the song, and go on with my day. Now, I close the app, ...

Newbie

So you search a song or album and play it. Then it shows up under "Your Music" and after I've added it to a playlist, I dont need to see the song listed there anymore. So, I click the menu, hide the ...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes