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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114670 Views

26 replies

4 likes

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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230441 Views

148 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589646 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484570 Views

580 replies

42 likes

Account
Free
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Solved!! I don't want facebook to be my log in.

I want to share my account with someone but I don't want them logging into my Facebook to get access to it. How do I change to just a username & password?

Newbie

I want to share my account with someone but I don't want them logging into my Facebook to get access to it. How do I change to just a username & password?

Rundiggity

Newbie

845 Views

1 replies

0 likes

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Solved!! Problem with Samsung Galaxy Note 3: No SD Card Found

Hi, I am having this problem for the past few days and am not able to use my Spotify account on my Note 3. This is the error message when i start Spotify: No SD Card Found We found no place to stroe our data, please check that you have a working SD c...

Casual Listener

Hi,   I am having this problem for the past few days and am not able to use my Spotify account on my Note 3.   This is the error message when i start Spotify:   No SD Card ...

Tryco2

Music Fan

31412 Views

45 replies

0 likes

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Disabling Spotify Connect via Root App

Following this tutorial I disallowed the android App to access Ressources used for controlling music between the devices via "Spotify connect":https://community.spotify.com/t5/Help-Android/UNOFFICIAL-GUIDE-How-to-disable-Spotify-Connect/td-p/978249 B...

Regular

Following this tutorial I disallowed the android App to access Ressources used for controlling music between the devices via "Spotify connect": https://community.spotify.com/t5/Help-Android/UNOFFICI...

860 Views

0 replies

0 likes

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Playlists Loading......and not working

I have a large number of playlists on my Android phone. However, most of the playlists say "loading" and it takes many, many minutes to load these playlists, if at all. Does anyone know if there is certain reason this happens? Do I have too many play...

Newbie

I have a large number of playlists on my Android phone.  However, most of the playlists say "loading" and it takes many, many minutes to load these playlists, if at all.  Does anyone know i...

433 Views

0 replies

0 likes

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Solved!! Spotify offline hören beim Premium Account seit dem letzten Update nicht möglich

Hallo alle zusammen, ich habe einen Premium account. Seit dem letzten Update kommt beim Download von Songs, Playlists immer die Fehlermeldung: maximalen Download erreicht - bitte andere Songs löschen bevor wieder neue offline gehört werden können. Je...

Casual Listener

Hallo alle zusammen,   ich habe einen Premium account. Seit dem letzten Update kommt beim Download von Songs, Playlists immer die Fehlermeldung: maximalen Download erreicht - bitte andere Song...

Nico

Community Legend

1211 Views

5 replies

0 likes

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Spotify as default music source for Google Voice Command "play "song" by "band"

I would have thought this a common question but I'm not having much luck. When I ask Google Now to play "song" by "band" or similar, it works fine but only uses Google Play to do so. I want it to use Spotify as the default as I only use GP as a basic...

Casual Listener

I would have thought this a common question but I'm not having much luck. When I ask Google Now to play "song" by "band" or similar, it works fine but only uses Google Play to do so. I want it to use...

1335 Views

0 replies

3 likes

default player
google voice commands
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Cant play local files on mobile

Posting again and hoping for a response before I have to cancel Premium because of it. Hello, I have a Droid Razr M, and I can't play my local files on my Android phone. I have premium, and when I download a playlist/songs to my phone, they come up a...

Casual Listener

Posting again and hoping for a response before I have to cancel Premium because of it.   Hello, I have a Droid Razr M, and I can't play my local files on my Android phone.   I have prem...

446 Views

0 replies

0 likes

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problems with sync

i keep getting the message that i have already sync the offline playlist with 3 devices, i already uninstalled from all of them but i still can't download my playlist for my new phone! what should i do to make it work????

Newbie

i keep getting the message that i have already sync the offline playlist with 3 devices, i already uninstalled from all of them but i still can't download my playlist for my new phone! what should i ...

633 Views

0 replies

0 likes

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Not working with android

Have there been changes to the free upgrade to premium with Vodafone UK? My account suddenly lost all the play lists this week.How do I find out about changes to my account? Do Spotify have a way for me to access my info they have?Morganite

Newbie

Have there been changes to the free upgrade to premium with Vodafone UK? My account suddenly lost all the play lists this week. How do I find out about changes to my account? Do Spotify have a way f...

431 Views

0 replies

0 likes

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Sign in

Okay so I have a spotty account and I tried to sign on on my buddy's phone and it kept saying the password was wrong which it wasn't. So I try to sign in on my phone and it says the same thing but when I try to sign in not on the spotty app it works....

Newbie

Okay so I have a spotty account and I tried to sign on on my buddy's phone and it kept saying the password was wrong which it wasn't. So I try to sign in on my phone and it says the same thing but wh...

378 Views

0 replies

0 likes

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Solved!! Totally mislead

I may be stupid but I don't get how to listen for example an album via mobile app. Can someone told me how it is done?

Casual Listener

I may be stupid but I don't get how to listen for example an album via mobile app. Can someone told me how it is done?

user-removed

Not applicable

712 Views

3 replies

0 likes

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Spotify crashing (S6)

Hey all, I have premium on my andriod and pc. have no problem on my pc but when i use it on my android with the phone locked it randomly force closes itself? Anybody else having this issue?

Newbie

Hey all,   I have premium on my andriod and pc. have no problem on my pc but when i use it on my android with the phone locked it randomly force closes itself? Anybody else having this issue?&...

516 Views

0 replies

0 likes

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Changing track randomly

Hi, My spotify on my Galaxy Nexus usually works just fine but after lets say about 30min(can be random but this was how long it took the other times i had it) it changes track all by itself in the middle of playing a track. then it goes nutts and cha...

Casual Listener

Hi, My spotify on my Galaxy Nexus usually works just fine but after lets say about 30min(can be random but this was how long it took the other times i had it) it changes track all by itself in the ...

harry014

Newbie

4463 Views

10 replies

0 likes

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Solved!! 48 Hour Trial

Just downloaded the Spotify app for Android. I created a free account and logged in expecting a 48 hr trial, but the app will not stream anything and simply staes that a premium account is required to stream music etc. I also have a Samsung smart TV ...

Casual Listener

Just downloaded the Spotify app for Android. I created a free account and logged in expecting a 48 hr trial, but the app will not stream anything and simply staes that a premium account is required t...

Hannah_renea365

Newbie

4606 Views

5 replies

0 likes

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Anmelden im Ausland

Kann ich mich bei Spotify auch im Ausland anmelden? Wenn ja, wie?

Newbie

Kann ich mich bei Spotify auch im Ausland anmelden? Wenn ja, wie?

797 Views

0 replies

0 likes

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Keeps closing :(

Can anyone help me please every time I try and listen to any playlist , after a few mins the whole app just shuts down .. No error message and it doesn't matter what playlist I am listening tooCan anyone advise me pleaseThank you

Newbie

Can anyone help me please every time I try and listen to any playlist , after a few mins the whole app just shuts down .. No error message and it doesn't matter what playlist I am listening too Ca...

467 Views

0 replies

0 likes

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This prepaid code is not valid in this country

I bought a Spotify gift card to me in Austria and wanted to immediately redeem it.When I entered the code came the Seitenhinweiß: "This prepaid code is not valid in this country" to add is that I'm from Germany and my Premium balances has just expire...

Casual Listener

I bought a Spotify gift card to me in Austria and wanted to immediately redeem it. When I entered the code came the Seitenhinweiß: "This prepaid code is not valid in this country" to add is that I'm...

540 Views

0 replies

0 likes

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Why do I have to keep re-downloading my music?

Questions in the title. I tend to download full albums to my mobile for use in the car. Mobile app is upto date and it is happening on the htc one m8 but to be honest it always used to happen on the S4 aswell. I am a paying user. I have no local musi...

Newbie

Questions in the title.     I tend to download full albums to my mobile for use in the car.  Mobile app is upto date and it is happening on the htc one m8 but to be honest it always ...

765 Views

0 replies

0 likes

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Upgraded to premium, Money has come out but I don't have premium features

Hi, I just recently upgraded to premium. The money has been taken out of my account but I have no premium features does anyone know how to solve this?

Newbie

Hi, I just recently upgraded to premium. The money has been taken out of my account but I have no premium features does anyone know how to solve this?

319 Views

0 replies

0 likes

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