Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
388549 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I would like to be able to put my Spotify tracks on another playlist on my phone. I pay for Spotify premium, so I can listen to my music on my phone, even when I'm offline. The problem is that I really, really like Taylor Swift. Since-for whatever re...
I would like to be able to put my Spotify tracks on another playlist on my phone. I pay for Spotify premium, so I can listen to my music on my phone, even when I'm offline. The problem is that I real...
Community Legend
2123 Views
2 replies
0 likes
Hello everyone, I hope someone can shine some light on this *little issue I'm having.I have premium Spotify and never had a problem until last week and still continues.When I open Spotify on my Android devices and iphone I have extra playlists that I...
Hello everyone, I hope someone can shine some light on this *little issue I'm having. I have premium Spotify and never had a problem until last week and still continues. When I open Spoti...
Casual Listener
2616 Views
6 replies
0 likes
I can't get the Spotify app to work. The problem appears to be caused By a Mcdonald's advert that has a video on it. Everytime that ad comes up, it freezes Android, and I have to restart my phone. I can't listen any music at all because the mcdonald'...
I can't get the Spotify app to work. The problem appears to be caused By a Mcdonald's advert that has a video on it. Everytime that ad comes up, it freezes Android, and I have to restart my phone. I ...
Casual Listener
626 Views
2 replies
0 likes
Just bought the new galaxy s6 there and installed Spotify but i kept on getting stuck at the logging in screen..... I use my facebook account to log in. when i click log in with facebook the phone just kept on loading says "logging in please wait".Th...
Just bought the new galaxy s6 there and installed Spotify but i kept on getting stuck at the logging in screen..... I use my facebook account to log in. when i click log in with facebook the phone ju...
Roadie
9234 Views
6 replies
0 likes
Hi guys, Recently upgraded to premium (best decision). I have a playlist for commuting to work which I've taken offline. Don't want to use any data. I reguarly remove songs from that playlist and add more. My question is: when I remove a song from an...
Hi guys, Recently upgraded to premium (best decision). I have a playlist for commuting to work which I've taken offline. Don't want to use any data. I reguarly remove songs from tha...
Roadie
1276 Views
3 replies
0 likes
I reinstalled the app. Tried everything. Songs take forever to change and the app itself is very slow and laggy. Plus the Bluetooth sucks through vehicle play
I reinstalled the app. Tried everything. Songs take forever to change and the app itself is very slow and laggy. Plus the Bluetooth sucks through vehicle play
463 Views
0 replies
0 likes
Hey, I am trying to download music on my phone before I go away. But I cannot figure out how to download it onto my SD Card rather than my internal storage. Is it possible to change this? If so how? Thanks in advance!!
Hey, I am trying to download music on my phone before I go away. But I cannot figure out how to download it onto my SD Card rather than my internal storage. Is it possible ...
Not applicable
504 Views
2 replies
0 likes
Today I liked a song using playlist radio and it added to my Liked from Radio playlist which is fine. Now fast forward 5 hours later that same song came on again still playing on radio and the thumbs up icon didn't show that I previously liked it. So...
Today I liked a song using playlist radio and it added to my Liked from Radio playlist which is fine. Now fast forward 5 hours later that same song came on again still playing on radio and the thumbs...
Casual Listener
6707 Views
13 replies
4 likes
When I'm listening to music and browsing the site www.eteknix.com the song always stops after a while and the player closes down.I doesn't give me any crash report or anything.If anyone else got the same problem, it would be great to know.
When I'm listening to music and browsing the site www.eteknix.com the song always stops after a while and the player closes down. I doesn't give me any crash report or anything. If anyone else go...
Casual Listener
602 Views
3 replies
0 likes
So I've been dealing with this issue for about 24 hours now. I tried every suggestion on the community and web. Uninstalled, deleted folders, reinstalled, logged out all sessions, changed my password, formatted my SD card, restored my phone to stock ...
So I've been dealing with this issue for about 24 hours now. I tried every suggestion on the community and web. Uninstalled, deleted folders, reinstalled, logged out all sessions, changed...
Casual Listener
814 Views
2 replies
0 likes
Yesterday my Samsung Galaxy S3 automatically updated my Spotify app to the latest update. Much to my horror, the "Search" button in the slideout menu is gone. I searched the app up and down and could not find any way to search. So I resorted to going...
Yesterday my Samsung Galaxy S3 automatically updated my Spotify app to the latest update. Much to my horror, the "Search" button in the slideout menu is gone. I searched the app up and down and could...
Casual Listener
8089 Views
12 replies
14 likes
Is it just me but I can't find the option to only show playlists that have been downloaded. I've got lots of folders and playlists and would like only downloaded to be shown..
Is it just me but I can't find the option to only show playlists that have been downloaded. I've got lots of folders and playlists and would like only downloaded to be shown..
Not applicable
1142 Views
5 replies
2 likes
About 30% of my songs (from the playlists that have my Local Files) stay greyed out when offline and they won't download. I am assuming these are songs Spotify are not authorized to play, but Spotify is supposed to play/download any non protected Loc...
About 30% of my songs (from the playlists that have my Local Files) stay greyed out when offline and they won't download. I am assuming these are songs Spotify are not authorized to play, but S...
394 Views
0 replies
0 likes
I am a Premium user and have been noticing that time to time Spotify tries to download all my stored music files again. Does anyone know how to solve this? Thanks in advance.
I am a Premium user and have been noticing that time to time Spotify tries to download all my stored music files again. Does anyone know how to solve this? Thanks in advance.
302 Views
0 replies
0 likes
How do I get spotify to play on my digifunk with a sono Z3 phone? An iPhone 4s works with airplay fine.Any help would be appreciated?Thanks
How do I get spotify to play on my digifunk with a sono Z3 phone? An iPhone 4s works with airplay fine. Any help would be appreciated? Thanks
Casual Listener
710 Views
2 replies
0 likes
I get the message "you already created an account with that email address" when I try to log in. Is this the same fault that requires me to delete the app, wipe my sd carf, spin around three times and bark like a chicken? I see lots of reports of iss...
I get the message "you already created an account with that email address" when I try to log in. Is this the same fault that requires me to delete the app, wipe my sd carf, spin around three times an...
Not applicable
1117 Views
1 replies
0 likes
Premium user on an android phone here... C= I recently discovered I had the High quality option enabled for Downloads (offline mode), so I switch to Extreme quality but I don't notice any difference when listening to my songs which I saved before swi...
Premium user on an android phone here... C= I recently discovered I had the High quality option enabled for Downloads (offline mode), so I switch to Extreme quality&nbs...
Newbie
1656 Views
2 replies
0 likes
I created my account though fb in Italy but now I'm in Canada and I just reset my phone, now that I'm putting back all my apps spotify won't let me sign in with fb , it keeps saying ," oh it seems you ate trying to log in from another country."When I...
I created my account though fb in Italy but now I'm in Canada and I just reset my phone, now that I'm putting back all my apps spotify won't let me sign in with fb , it keeps saying ," oh it seems yo...
Community Legend
574 Views
1 replies
0 likes
As the title says, my samsung galaxy s5 just won't sync my local files from my computer. I've read and tried everything the help thread recommended but it just won't work.
As the title says, my samsung galaxy s5 just won't sync my local files from my computer. I've read and tried everything the help thread recommended but it just won't work.
Casual Listener
659 Views
2 replies
0 likes
Hello, i am having problem login into the app, it stays at "logging in" when i use credential and when i use facebook to log in it stays on the logging screen aswell, after awhile it just goes back, to the user/pass screen, i have tried doing a coupl...
Hello, i am having problem login into the app, it stays at "logging in" when i use credential and when i use facebook to log in it stays on the logging screen aswell, after awhile it just goes back, ...
Casual Listener
475 Views
2 replies
0 likes
