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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27449 Views
  • 59 replies
  • 23 likes
  • 27449 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870294 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870294 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24716 Views
  • 3 replies
  • 0 likes
  • 24716 Views
  • 3 replies
  • 0 likes

Way to prevent duplicates in playlists doesn't work for Favorites playlist

Way to prevent duplicates in playlists is a great feature but it doesn't work for the Favorites playlist (see picture). It doesn't ask me if I want to skip or to add a duplicated track, it is just added anyway. Is this a feature or a bug?

Screenshot_2015-04-09-20-21-09~2.jpg
  • Gig Goer
  • Way to prevent duplicates in playlists is a great feature but it doesn't work for the Favorites playlist (see picture). It doesn't ask me if I want to skip or to add a duplicated track, it is just ad...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

bug report: spotify will not resume after a phone call

Listening to music on Spotify Radio. Need to make a phone call. Make phone call, takes about 10 mins. After call Spotify does not auto-resume (it should). In addition, pressing play doesn't work, the song that was playing won't restart. Have to X the...

  • Gig Goer
  • Listening to music on Spotify Radio. Need to make a phone call. Make phone call, takes about 10 mins. After call Spotify does not auto-resume (it should). In addition, pressing play doesn't work, the...
  • demeus1985
  • Regular
  • 1596 Views
  • 2 replies
  • 6 likes
  • 1596 Views
  • 2 replies
  • 6 likes

Scratching sound

Dear developer, In Android 5.0 the music quality is very bad. Only in the Spotify app there is cracking/scratching sound. Due to this sound I can't listen to music anymore through the Spotify app. It is very annoying! I have a OnePlus One running And...

  • Casual Listener
  • Dear developer, In Android 5.0 the music quality is very bad. Only in the Spotify app there is cracking/scratching sound. Due to this sound I can't listen to music anymore through the Spotify app. ...
  • Daniel
  • Community Legend
  • 921 Views
  • 5 replies
  • 3 likes
  • 921 Views
  • 5 replies
  • 3 likes

start stop issue when trying to play playlist

Hello. Since a few weeks when I use Spotify on my android I have this probben:when I click play on a playlist or a song, it instantly pauses, and I have a very to press play a second or third time. Happens all the time on android, happened a few time...

  • Casual Listener
  • Hello. Since a few weeks when I use Spotify on my android I have this probben:when I click play on a playlist or a song, it instantly pauses, and I have a very to press play a second or third time. H...
  • Daniel
  • Community Legend
  • 280 Views
  • 4 replies
  • 0 likes
  • 280 Views
  • 4 replies
  • 0 likes

Premium accoun impossible to get back?

Hello there!A long while ago I created an account on spotify on my phone via google+. I was using that one on my phone, but another on my computer. I got the 3 months for £0.99 premium offer late jan, but for some reason it made everything a bit glit...

  • Casual Listener
  • Hello there! A long while ago I created an account on spotify on my phone via google+. I was using that one on my phone, but another on my computer. I got the 3 months for £0.99 premium offer...
  • Pricilla
  • Spotify
  • 290 Views
  • 3 replies
  • 0 likes
  • 290 Views
  • 3 replies
  • 0 likes

my downloaded Spotify app won't show up on my phone

I got a galaxy s5 and I will install the Spotify app and it will not show up on my phone and everytime I try to click back on it on the Internet to try to install it again it was say already installed but then again there is nothing on my phone

  • Newbie
  • I got a galaxy s5 and I will install the Spotify app and it will not show up on my phone and everytime I try to click back on it on the Internet to try to install it again it was say already installe...
  • Daniel
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Playback stops when my internet connection status changes

As of the latest update, Spotify on Android has been stopping music playback for offline (ie: downloaded) songs. It used to be that I could start an offline playlist on my phone at home (4G) and then continue listening without pause when I entered th...

  • Music Fan
  • As of the latest update, Spotify on Android has been stopping music playback for offline (ie: downloaded) songs. It used to be that I could start an offline playlist on my phone at home (4G) and then...
  • EarlPurple
  • Roadie
  • 1247 Views
  • 3 replies
  • 3 likes
  • 1247 Views
  • 3 replies
  • 3 likes

Spotify Connect doesn't work anymore

I used to be able to control Spotify on my PC via my smartphone. But somehow the App (the Connect Feature) doesn't find my PC anymore. Songs play of course only on one device at the same time. But when my PC plays music there's no indication on my ph...

  • Newbie
  • I used to be able to control Spotify on my PC via my smartphone. But somehow the App (the Connect Feature) doesn't find my PC anymore. Songs play of course only on one device at the same time. But wh...
  • EarlPurple
  • Roadie
  • 1185 Views
  • 2 replies
  • 0 likes
  • 1185 Views
  • 2 replies
  • 0 likes

Is it possible to omit all songs of a specific genre?

I'd like to continue to use the public Spotify playlists; however, I'd like to have the Android app skip all rap songs. Furthermore, is it possible to teach the algorithm to skip all rap by disliking all rap songs? Thanks!

  • Newbie
  • I'd like to continue to use the public Spotify playlists; however, I'd like to have the Android app skip all rap songs. Furthermore, is it possible to teach the algorithm to skip all rap b...
  • Daniel
  • Community Legend
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

When I download songs from Spotify from my Android, where do they go?

Hi, I'm a premium member, and I am trying to download some songs locally to my Samsung5 phone. In Spotify it says my songs were downloaded, but I can't find them anywhere in my file explorer on my phone. Where do they usually end up when you download...

  • Casual Listener
  • Hi,   I'm a premium member, and I am trying to download some songs locally to my Samsung5 phone.  In Spotify it says my songs were downloaded, but I can't find them anywhere in my file ex...
  • Daniel
  • Community Legend
  • 23191 Views
  • 4 replies
  • 0 likes
  • 23191 Views
  • 4 replies
  • 0 likes

Spotify App not working on my Android

It's been going on for a while now. I open the app and the first thing I see is an error message saying that the app has stopped working and it gives me two options, to report or close. I have reported it many times and nothing has happened!! I have ...

  • Casual Listener
  • It's been going on for a while now. I open the app and the first thing I see is an error message saying that the app has stopped working and it gives me two options, to report or close. I have report...
  • ladagerick
  • Newbie
  • 3914 Views
  • 5 replies
  • 0 likes
  • 3914 Views
  • 5 replies
  • 0 likes

how to turn off volume normalizing on android app

I can not find a way to toggle volume level normalizing off, there must be one, right?Alternative would be too crazy so there must be a switch, where is it?

  • Regular
  • I can not find a way to toggle volume level normalizing off, there must be one, right? Alternative would be too crazy so there must be a switch, where is it?
  • Ilzamastron
  • Regular
  • 3031 Views
  • 5 replies
  • 2 likes
  • 3031 Views
  • 5 replies
  • 2 likes

Spotify turns offline then online.

Hello!As the title say my spotify goes from offline to online, i cant listen to a single song.I have reinstalled spotify aswell as cleard my cache. What should i do now?Phone: Xperia Z2Android version: 5.0.2

  • Newbie
  • Hello! As the title say my spotify goes from offline to online, i cant listen to a single song. I have reinstalled spotify aswell as cleard my cache. What should i do now? Phone: Xperia Z2 ...
  • 196 Views
  • 0 replies
  • 1 likes
  • 196 Views
  • 0 replies
  • 1 likes

favorieten

Ik heb in de map 254.000 songs. En dat lijkt wel gevolgen te hebben. Inladen duurt eeuwen, een nummer wissen ook minuten. Ik heb de Android versie 4.2.2 versie, dus de optie 'bewerken' is er niet. Het moet toch mogelijk zijn om de favorieten lijst te...

  • Casual Listener
  • Ik heb in de map 254.000 songs. En dat lijkt wel gevolgen te hebben. Inladen duurt eeuwen, een nummer wissen ook minuten. Ik heb de Android versie 4.2.2 versie, dus de optie 'bewerken' is er niet. He...
  • Jordi
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Inbox (Android) vs Messages (Windows) problem/question

Hey all, I'm having a bit of a confusing time with the whole inbox/messages thing so I'm hoping someone can explain! Today I was at my parents (who both have their own accounts). We were discussing some music and I was on my Android phone and said I'...

  • Roadie
  • Hey all,   I'm having a bit of a confusing time with the whole inbox/messages thing so I'm hoping someone can explain! Today I was at my parents (who both have their own accounts). We were dis...
  • lexy
  • Music Fan
  • 377 Views
  • 4 replies
  • 0 likes
  • 377 Views
  • 4 replies
  • 0 likes

Spotify App extremely slow on HTC One M8

The spotify app is extremely slow on my mobile phone (HTC One M8). This is already the case since January this year. Mostly, the app just keeps on loading (over 5 minutes). Big playlists are even totally unable to load. It shows than only a part of t...

  • Newbie
  • The spotify app is extremely slow on my mobile phone (HTC One M8). This is already the case since January this year. Mostly, the app just keeps on loading (over 5 minutes). Big playlists are even tot...
  • Daniel
  • Community Legend
  • 1415 Views
  • 2 replies
  • 1 likes
  • 1415 Views
  • 2 replies
  • 1 likes

Android settings keep messing up

I'm having a problem with the settings. This includes everything with a slider next to it (Offline mode, Gapless, Device Broadcast Status, etc). My problem is that, more often than not, the setting will be enabled even if the toggle is switched to 'o...

  • Newbie
  • I'm having a problem with the settings. This includes everything with a slider next to it (Offline mode, Gapless, Device Broadcast Status, etc).   My problem is that, more often than not, the ...
  • Daniel
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

New format "Viral 50" and other charts - Saving offline

Hi everyone my name is Andy, I've been an almost religious listener of the Viral 50 playlist since it first started a year ago. It's now been reformatted and placed under a new "Charts" menu in the Browse section. It's not treated as a traditional pl...

  • Casual Listener
  • Hi everyone my name is Andy,   I've been an almost religious listener of the Viral 50 playlist since it first started a year ago. It's now been reformatted and placed under a new "Charts" menu...
  • Daniel
  • Community Legend
  • 1737 Views
  • 3 replies
  • 4 likes
  • 1737 Views
  • 3 replies
  • 4 likes

Spotify Connect Freezes

If I use the Spotify app on my Samsung Galaxy S5 to control music on another device via Connect (usually PS3 recently but I have the same problem with other devices), within a few songs the app freezes on one song and I can no longer see what's playi...

  • Gig Goer
  • If I use the Spotify app on my Samsung Galaxy S5 to control music on another device via Connect (usually PS3 recently but I have the same problem with other devices), within a few songs the app freez...
  • Daniel
  • Community Legend
  • 907 Views
  • 1 replies
  • 0 likes
  • 907 Views
  • 1 replies
  • 0 likes

saved offline music vanished after making payment

Made payment, now my music is gone. followed directions, Logged out and back in. it says to delete "empty" account. There is no empty account! Still no music. Im paying 10$ a month for this crap? Bull**bleep** yo!

  • Casual Listener
  • Made payment, now my music is gone. followed directions, Logged out and back in. it says to delete "empty" account. There is no empty account! Still no music. Im paying 10$ a month for this crap? Bul...
  • MattSuda
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes