Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7436 Views

0 replies

7 likes

  • 7436 Views
  • 0 replies
  • 7 likes

Saying offline when not.

Samsung tab 4 - just home wifi. I updated it Wednesday night because it said I had an update and well since then I can't play songs or do anything basically. It says I'm offline and there's no internet connection when I;m not as everything else works...

Casual Listener

Samsung tab 4 - just home wifi.    I updated it Wednesday night because it said I had an update and well since then I can't play songs or do anything basically. It says I'm offline  ...

hanslowbot

Music Fan

770 Views

3 replies

1 likes

  • 770 Views
  • 3 replies
  • 1 likes

Samsung Galaxy 6 - not moving to next song through bluetooth

Apologies if this has been answered elsewhere but I couldn't see anything similar. I listen to Spotify via my phone through the bluetooth system in my car. On the S6 (I've just upgraded from the S4), when I use the radio / bluetooth devices "next / s...

Newbie

Apologies if this has been answered elsewhere but I couldn't see anything similar.   I listen to Spotify via my phone through the bluetooth system in my car. On the S6 (I've just upgraded from...

teffisk

Casual Listener

971 Views

2 replies

0 likes

bluetooth
Next
Samsung S6
  • 971 Views
  • 2 replies
  • 0 likes

Songs skip after 15 seconds (+/-) over bluetooth

The title says it all really. The application works fine with headphones or simply playing from my phones speaker (Droid RAZR) but if I connect my phone to the car spotify skips songs consistently at roughly the 15 second mark. This used to happen on...

Visitor

The title says it all really. The application works fine with headphones or simply playing from my phones speaker (Droid RAZR) but if I connect my phone to the car spotify skips songs consistently at...

teffisk

Casual Listener

5515 Views

4 replies

0 likes

  • 5515 Views
  • 4 replies
  • 0 likes

Can't sync local files

Samsung galaxy sII. I can sync my spotify songs, but i can't sync my files that are local to my desktop. I have plenty of room on my phone. i deleted all playlists and just tried to sync 4 songs, it only synced the 2 spotify songs, so it's not an iss...

Casual Listener

Samsung galaxy sII. I can sync my spotify songs, but i can't sync my files that are local to my desktop.  I have plenty of room on my phone. i deleted all playlists and just tried to sync 4 song...

user-removed

Not applicable

3509 Views

13 replies

3 likes

  • 3509 Views
  • 13 replies
  • 3 likes

Why is volume of Spotify so much lower than all other apps?

So I've just installed the Spotify app on my Sony z3 and the volume is so much lower than all the other audio out puts.. I have no issue listening to audio normally via the normal music player but with Spotify I have to put volume on max and muck abo...

Casual Listener

So I've just installed the Spotify app on my Sony z3 and the volume is so much lower than all the other audio out puts.. I have no issue listening to audio normally via the normal music player but wi...

Matthewjdavy

Casual Listener

1115 Views

3 replies

0 likes

  • 1115 Views
  • 3 replies
  • 0 likes

How can I retrieve my usename & password for my premium

I somehow lost everything from my premium account I just need help getting my username & password. I now have the free Spotify which I don't need especially if I'm paying for the premium.

Casual Listener

I somehow lost everything from my premium account I just need help getting my username & password. I now have the free Spotify which I don't need especially if I'm paying for the premium.

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

I can cannect via Moba data but Not Wifi.

This is a joke. I've tried the whole uninstal , restart and reinstal bollox.Nothing.I pay for this and it barely even works when I want new music it goes all tits up.Spotify does not recognize my WIFI internet connection!

Casual Listener

This is a joke. I've tried the whole uninstal , restart and reinstal bollox. Nothing. I pay for this and it barely even works when I want new music it goes all tits up. Spotify does not recogn...

OnesieStar

Casual Listener

539 Views

3 replies

2 likes

  • 539 Views
  • 3 replies
  • 2 likes

Spotify Connect sees my Pioneer, but doesnt connect

Hello guys,I use Android, Spotify PremiumWith the elder versions of Spotify i could connect with no trouble.since a longer time my app sees my VSX 923, trys to connect but the pioneer doesnt react.with other apps the pioneer works (airplay a.s.o.)I a...

Visitor

Hello guys, I use Android, Spotify Premium With the elder versions of Spotify i could connect with no trouble. since a longer time my app sees my VSX 923, trys to connect but the pioneer doesnt re...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Waiting to download Local files onto smartphone....

Hi. So all I'm trying to do is add music from my pc onto my spotify and be able to listen to on my Galaxy S5. I've done everything right, followed all the how-to's. The only problem now is that when I attempt to download the music to make it availabl...

Newbie

Hi. So all I'm trying to do is add music from my pc onto my spotify and be able to listen to on my Galaxy S5. I've done everything right, followed all the how-to's. The only problem now is that when ...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Why won't searched/played songs stay HIDDEN in "Your Music" section?

So you search a song or album and play it. Then it shows up under "Your Music" and after I've added it to a playlist, I dont need to see the song listed there anymore. So, I click the menu, hide the song, and go on with my day. Now, I close the app, ...

Newbie

So you search a song or album and play it. Then it shows up under "Your Music" and after I've added it to a playlist, I dont need to see the song listed there anymore. So, I click the menu, hide the ...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Local Files Not Syncing and Spotify keeps switching my local files to wrong songs

So the first time I downloaded songs for offline it worked like a charm, but I wanted to remake the playlist so I deleted it and made a new one with many having the same songs, except now the local files won't download. Also some of local files that ...

Casual Listener

So the first time I downloaded songs for offline it worked like a charm, but I wanted to remake the playlist so I deleted it and made a new one with many having the same songs, except now the local f...

lowrhee

Casual Listener

802 Views

2 replies

0 likes

  • 802 Views
  • 2 replies
  • 0 likes

Connection issues

Hi guys, I have been experiencing consistent connection issues with spotify since I started using it several months ago. I would say that 40-50% of the time when I'm searching for new music, spotify won't load. It won't find any songs and often tells...

Newbie

Hi guys,   I have been experiencing consistent connection issues with spotify since I started using it several months ago.   I would say that 40-50% of the time when I'm searching for n...

Nico

Community Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Android app board

Hello,I am a spotify user since few years, I've created this topic because i dont understand why you change the board of android app.http://img.clubic.com/07332370-photo-spotify-android.jpgIs it possible to use spotify with this board (i prefer it!)?...

Visitor

Hello, I am a spotify user since few years, I've created this topic because i dont understand why you change the board of android app. http://img.clubic.com/07332370-photo-spotify-android.jpg ...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Song title in lock screen is often wrong

On my Android devices (Nexus 5 and Nexus 10), most of the times the song title shown on lock screen is wrong: it's the title of the song that was playing when the device got locked, NOT the currently playing track! Sometimes the background picture is...

Music Fan

On my Android devices (Nexus 5 and Nexus 10), most of the times the song title shown on lock screen is wrong: it's the title of the song that was playing when the device got locked, NOT the currently...

482 Views

0 replies

0 likes

Android
lockscreen
Title
  • 482 Views
  • 0 replies
  • 0 likes

After phone repair how do i link Spotify back to the music i'd previoulsy downloaded to SD card

Before my phone broke i had spotify set up so that all my offline music was saved to my SD card. I've now received my phone back and have set Spotify up again so that it stores music to my SD card but within the App none of the music i know i previou...

Casual Listener

Before my phone broke i had spotify set up so that all my offline music was saved to my SD card.  I've now received my phone back and have set Spotify up again so that it stores music to my SD c...

PhillHewetson

Casual Listener

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on Sony Smartwatch 3 and android wear

I am strongly considering to buy a Sony Smartwatch 3 som I don't have to bring my android phone with me when I am out running. But I need Spotify on it (offline). My question, can I run Spotify offline on a Sony Smartwatch 3 ?

Casual Listener

I am strongly considering to buy a Sony Smartwatch 3 som I don't have to bring my android phone with me when I am out running. But I need Spotify on it (offline).   My question, can I run Spot...

krysmodry

Casual Listener

9059 Views

4 replies

3 likes

  • 9059 Views
  • 4 replies
  • 3 likes

Player jumps to first track of an album instead of playing the whole album as shown in the queue

sometimes it is not possible to listen to the whole album because the player jumps to first or second track after finishing a certain track.this happens on my Android phone.does anybody else has such a problem?

Visitor

sometimes it is not possible to listen to the whole album because the player jumps to first or second track after finishing a certain track. this happens on my Android phone. does anybody else has ...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Spotify charged me 3 times for the premium trail

I saw the $0.99 for 3 months offer,so I paid for my account, but it didn't change to premiums, so I tried two more times,still no good. When I check my bank balance, it shows I've been charged 3 times, please help

Newbie

I saw the $0.99 for 3 months offer,so I paid for my account, but it didn't change to premiums, so I tried two more times,still no good. When I check my bank balance, it shows I've been charged 3 time...

maricaringal1

Newbie

491 Views

2 replies

0 likes

  • 491 Views
  • 2 replies
  • 0 likes