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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193752 Views

131 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

534917 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438056 Views

565 replies

37 likes

Account
Free
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Android TV - sideloaded - can't log in anymore

Anyone else have problems logging in on Spotify on Android TV (Nexus player). I installed it earlier this week and it worked until today (Friday). When I went to play some music today All I got when I opened Spotify was a black/grey screen with the m...

Newbie

Anyone else have problems logging in on Spotify on Android TV (Nexus player). I installed it earlier this week and it worked until today (Friday). When I went to play some music today All I got when ...

339 Views

0 replies

0 likes

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Spotify Connect can be initiated from Desktop, but not from Android

Hi everyone, First off: I have searched the Android Help subforum for ~30 minutes and have not found an answer to my question so I am posting it here. I have a new Sony SRS-X77 with Spotify Connect support. It is connected to my home WiFi. I have spo...

Regular

Hi everyone,   First off: I have searched the Android Help subforum for ~30 minutes and have not found an answer to my question so I am posting it here.   I have a new Sony SRS-X77 with...

sevenstars

Newbie

1836 Views

3 replies

0 likes

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Why has my search option disappear? There used to be a "search" icon under the main menu....

The"search" icon under the main drop down menu had completely disappeared from my phone. I can no longer search for new music unless I go to the internet and search the name of the song or artist and specify "on Spotify" then follow the link. VERY FR...

Newbie

The"search" icon under the main drop down menu had completely disappeared from my phone. I can no longer search for new music unless I go to the internet and search the name of the song or artist and...

gazlol

Casual Listener

516 Views

1 replies

0 likes

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About Offline Mode (ENG) / Sobre modo Offline (PTBR)

ENGLISH TEXTHello everybody , I'm using the first 7 days of premium Spotify , and I downloaded a playlist on my Android and on my Windows PC , and I wonder if I run out after 7 days of Premium I'll still be able to listen to offline playlist . Thanks...

Visitor

ENGLISH TEXT Hello everybody , I'm using the first 7 days of premium Spotify , and I downloaded a playlist on my Android and on my Windows PC , and I wonder if I run out after 7 days of Premium I'll...

420 Views

0 replies

0 likes

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He olvidado mi correo y contraseña

Hola no puedo entrar a mi cuenta porq he olvidado correo y contraseña, no se q hacer he llamado a un número de teléfono q aparece en la página de spotify y siempre aparece ocupado. Por favor si alguien sabe como contactar con spotify decírmelo os lo ...

Newbie

Hola no puedo entrar a mi cuenta porq he olvidado correo y contraseña, no se q hacer he llamado a un número de teléfono q aparece en la página de spotify y siempre aparece ocupado. Por favor si algui...

DasPeter

Community Legend

1790 Views

1 replies

1 likes

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Syncing Local Files

Hey folks, So I made a playlist with some local files in (a Frank Sinatra album that was not available on Spotify). I synced the Playlist ot my Android phone but when I played some of the songs on the playlist it played different recordings of the sa...

Music Fan

Hey folks,   So I made a playlist with some local files in (a Frank Sinatra album that was not available on Spotify). I synced the Playlist ot my Android phone but when I played some of t...

gstupak

Regular

2137 Views

6 replies

0 likes

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  • 6 replies
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How to unsubscribe from Spotify?

My cell phone operator offers to me a Premium account but I already have a free account.So I don't know how to use this offer with my current account.

Newbie

My cell phone operator offers to me a Premium account but I already have a free account. So I don't know how to use this offer with my current account.

424 Views

0 replies

0 likes

Unsubscribe help
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Mini player's pause button is zoomed in. No back button in lockscreen on first song.

As of the latest update (3.2.0.1197), the mini player (the one that shows as a notification) now has the pause button zoomed in covering it's entire box instead of being the same size as the rest of the buttons. Once you press pause, the play button ...

Newbie

As of the latest update (3.2.0.1197), the mini player (the one that shows as a notification) now has the pause button zoomed in covering it's entire box instead of being the same size as the rest of ...

436 Views

0 replies

0 likes

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Spotify can not find my Android phone / Spotify kan mijn Android toestel niet vinden

English:When i log in on my spotify account at my HTC M7 and at my computer ( both have the latest spotify version and connected on the same Wi-Fi) spotify can not find my phone so i can not sync music to my mobileWho can help me to fix this? Dutch:A...

Newbie

English: When i log in on my spotify account at my HTC M7  and at my computer ( both have the latest spotify version and connected on the same Wi-Fi) spotify can not find my phone so i can not ...

279 Views

0 replies

0 likes

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Charged my account

I had signed in with a previous facebook account and used my visa debit for the $0.99 premium subscription for spotify, I deactivated my Facebook account for privacy reasons and made a new one, using the same last name and address, but different emai...

Casual Listener

I had signed in with a previous facebook account and used my visa debit for the $0.99 premium subscription for spotify, I deactivated my Facebook account for privacy reasons and made a new one, using...

AssassinShun

Casual Listener

607 Views

2 replies

0 likes

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How I can see the quantity of songs to download?

Hi! I'm a premium user. I know that exist a limit of songs that I can download to listen. I would like to know how many songs I have available to download.I can not found where I can see it.thanks in advance!

Casual Listener

Hi! I'm a premium user. I know that exist a limit of songs that I can download to listen. I would like to know how many songs I have available to download. I can not found where I can see it. thank...

elrengo

Casual Listener

639 Views

2 replies

2 likes

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Solved!! Student charge without premium

I was signing up for Spotify premium student on my phone. I entered my credit card info first and was then directed to upload proof of my student status, which i didn't have with me, so i planned to go back later and upload proof, but spotify already...

Casual Listener

I was signing up for Spotify premium student on my phone. I entered my credit card info first and was then directed to upload proof of my student status, which i didn't have with me, so i planned to ...

brigadz

Casual Listener

917 Views

2 replies

1 likes

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Android phone connectivity in support of syncing music for offline play

Hello.. . I'm running the latest Premium Spotify on my Windows 7 PC (1.0.9.133.gcedaee38) and on my Android phone (3.2.0.1197). I used to be able to USB-cable-connect the phone to the laptop and see my phone in the "devices" area of the desktop Spoti...

Casual Listener

Hello.. . I'm running the latest Premium Spotify on my Windows 7 PC (1.0.9.133.gcedaee38) and on my Android phone (3.2.0.1197). I used to be able to USB-cable-connect the phone to the laptop and see ...

331 Views

0 replies

0 likes

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help

Ho pagato il premium ma l'account resta su free! Cosa devo fare?

Newbie

Ho pagato il premium ma l'account resta su free! Cosa devo fare?

334 Views

0 replies

0 likes

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Volume drops when I adjust volume while playing a song

Hi,I'm using Spotify on HTC one m9 and ever some I upgraded to premium account I've had problems with the volume. When I change the volume up or down while playing a song it suddenly drops to a whisper and won't go up unless I skip part of the track ...

Newbie

Hi, I'm using Spotify on HTC one m9 and ever some I upgraded to premium account I've had problems with the volume. When I change the volume up or down while playing a song it suddenly drops to a whi...

247 Views

0 replies

0 likes

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URL to "Your Music" / Songs

Hello,is there a URL (like for my playlists) that would put me directly into the Songs section of "Your Music" as this list should be similar to playlists?I would like to have a "One click random play" button for my entire Collection on my home scree...

Regular

Hello, is there a URL (like for my playlists) that would put me directly into the Songs section of "Your Music" as this list should be similar to playlists? I would like to have a "One click r...

708 Views

0 replies

5 likes

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distorted cover on lock screen

So, after upgrading my Galaxy Note 3 to Lollipop, my lock screen presents me with this crazy looking album art. Example is attached. Anyone knows how to fix it?

Casual Listener

So, after upgrading my Galaxy Note 3 to Lollipop, my lock screen presents me with this crazy looking album art. Example is attached.   Anyone knows how to fix it?

DasPeter

Community Legend

980 Views

5 replies

0 likes

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  • 5 replies
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