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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193897 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193897 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535086 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438187 Views

565 replies

37 likes

Account
Free
  • 438187 Views
  • 565 replies
  • 37 likes

Ayuda

Hola quise pagar por tener premium y salia un aviso de que no se puede porque la entidad bancaria no estaba disponible lo intente de nuevo y salio igual incluso decia que no me cobrarian hasta que vi mi cuenta y tengo 2 descuentos de spotify de 0.99 ...

Newbie

Hola quise pagar por tener premium y salia un aviso de que no se puede porque la entidad bancaria no estaba disponible lo intente de nuevo y salio igual incluso decia que no me cobrarian hasta que vi...

370 Views

0 replies

1 likes

  • 370 Views
  • 0 replies
  • 1 likes

no player control for S View Cover on Galaxy S5

Hellothe player control don't appear on the S View cover. On KitKat it work without problems but now on Android 5 it dont work. On the stock player it work. It also work on deezer. Maybe I have to change a setting or something else. I hope someone ca...

Newbie

Hello the player control don't appear on the S View cover. On KitKat it work without problems but now on Android 5 it dont work.   On the stock player it work. It also work on deezer. Maybe I...

xander1986

Casual Listener

610 Views

2 replies

0 likes

  • 610 Views
  • 2 replies
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Reset my spotify

I would like an full account reset, please help me.

Newbie

I would like an full account reset, please help me.

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

New playlist seems to get stuck looping the same three songs over and over.

I have been a long time subscriber to Spotify and I use my Galaxy SIII to play music in the car. I've made A TON of playlists and always play them on shuffle and never have a problem. But I created a new playlist on July 13th, that will shuffle for a...

Newbie

I have been a long time subscriber to Spotify and I use my Galaxy SIII to play music in the car. I've made A TON of playlists and always play them on shuffle and never have a problem. But I created a...

737 Views

0 replies

1 likes

  • 737 Views
  • 0 replies
  • 1 likes

Songs missing in playlist on Android S4

I just received a replacement phone and I’m in the process of getting my songs downloaded from the computer onto my SD card. In the meantime I noticed a playlist I have on my desktop that has songs in it that are missing from the playlist on my mobil...

Roadie

I just received a replacement phone and I’m in the process of getting my songs downloaded from the computer onto my SD card. In the meantime I noticed a playlist I have on my desktop that has songs i...

363 Views

0 replies

0 likes

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Play Queue Starting Over After The First 5 Songs

I've been having this issue since using Spotify connect where I'll take a playlist with about 100 songs on it, shuffle it, then after it plays about the first 5 it starts over again at the first one it shuffled. This only ever happens on my andriod d...

Visitor

I've been having this issue since using Spotify connect  where I'll take a playlist with about 100 songs on it, shuffle it, then after it plays about the first 5 it starts over again at the firs...

user-removed

Not applicable

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

login on desktop fine - cannot login on Android 5.1.1 - Nexus6

i reset my pwlogged in on desktop fine cleared cache and app data on Nexus 6 logged in many times with the same credentials that work on desktop "Unable to login. Either the UserName or Password are incorrect." which is untrue..... help me with this ...

Casual Listener

i reset my pw logged in on desktop fine   cleared cache and app data on Nexus 6   logged in many times with the same credentials that work on desktop    "Unable to login. E...

lazlonger

Casual Listener

825 Views

5 replies

0 likes

  • 825 Views
  • 5 replies
  • 0 likes

Can't view all artist I'm following

I'm following approximately 425 artist, however on the app and the website I'm only able to view about 350 when I'm looking at my music-artist. What gives?

Newbie

I'm following approximately 425 artist, however on the app and the website I'm only able to view about 350 when I'm looking at my music-artist. What gives?

486 Views

0 replies

0 likes

artist
my music
view
  • 486 Views
  • 0 replies
  • 0 likes

Spotify not working on Galaxy S3

Hello, I am a premium account holder and for some reason Spotify has decided not to work on my Galaxy S3. I've tried uninstalling, etc but still the same problem. I get the message "No Internet Connection Available" even though I'm connected to the W...

Regular

Hello, I am a premium account holder and for some reason Spotify has decided not to work on my Galaxy S3.  I've tried uninstalling, etc but still the same problem.     I get the mess...

msucj21

Newbie

2115 Views

8 replies

0 likes

  • 2115 Views
  • 8 replies
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Solved!! Notifications about playlist from a user I don't follow.

I am receiving multiple new playlist notifications from a user MBINGRCONNECT. I don't want the notifications, I already received more than enough. How can I stop this, if I already don't follow that user?

Newbie

I am receiving multiple new playlist notifications from a user MBINGRCONNECT. I don't want the notifications, I already received more than enough. How can I stop this, if I already don't follow that ...

DannyFL

Roadie

2413 Views

5 replies

1 likes

bug
message inbox
Notifications
  • 2413 Views
  • 5 replies
  • 1 likes

Offline playlists

I was trying to get my playlists to download forever and finally found in spotify settings>streaming quality, make sure the "sync over cellular" is turned on....

Newbie

I was trying to get my playlists to download forever and finally found in spotify settings>streaming quality, make sure the "sync over cellular" is turned on....

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
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Re: can't share to spotify-user anymore??!!!

Hi, my daughter's account was created with her standard email address and I have been able to add her to my friends list using the work round but she does not appear in the list of users when I click share. The list of users in share is only my Faceb...

Casual Listener

Hi, my daughter's account was created with her standard email address and I have been able to add her to my friends list using the work round but she does not appear in the list of users when I click...

mapuya19

Community Legend

809 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Saved music suddenly disappears

Using Samsung Galaxy Grand 2 (SM-G710) with Spotify 3.2.0.1197 (latest according to my Google Play) and use a premium Facebook-based accountIt's been two times now that after I finish listening to a downloaded album, it immediately shows that no trac...

Casual Listener

Using Samsung Galaxy Grand 2 (SM-G710) with Spotify 3.2.0.1197 (latest according to my Google Play) and use a premium Facebook-based account It's been two times now that after I finish listening t...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Spotify Connect issue

I have tried to reconnect my account on both my pc and Android app. But I can't get my android app to pick up my pc spotify.I know the faqs already. Both are under my username and on the same network. Same frequency too. My home's 5ghz one. Could any...

Visitor

I have tried to reconnect my account on both my pc and Android app. But I can't get my android app to pick up my pc spotify. I know the faqs already. Both are under my username and on the same netwo...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

factory reset phone..premium gone no playlist

Factory reset my phone kinda by mistake...but anyways..are downloaded spotify..signed in..no premium no nothing..

Newbie

Factory reset my phone kinda by mistake...but anyways..are downloaded spotify..signed in..no premium no nothing..

DasPeter

Community Legend

959 Views

1 replies

0 likes

  • 959 Views
  • 1 replies
  • 0 likes

premium account on another account?

Alright well I subscribed as premium today on my Facebook account and it said I had to make an account so I did. Now the premium is on the account than on my Facebook? I don't understand how that makes sense.

Casual Listener

Alright well I subscribed as premium today on my Facebook account and it said I had to make an account so I did. Now the premium is on the account than on my Facebook? I don't understand how that mak...

DasPeter

Community Legend

439 Views

2 replies

0 likes

  • 439 Views
  • 2 replies
  • 0 likes

Album offline available, slider green or grey

Hey, I dont understand the green arrow and slider for offline available. It seems that it doesn't make any difference if a albun is set to offline available or not (the slider in the album)The green arrow for offline available stay there. FYI: moto G...

Regular

Hey, I dont understand the green arrow and slider for offline available.   It seems that it doesn't make any difference if a albun is set to offline available or not (the slider in the al...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Local Files counting against offline limit

The songs in playlists from my Local Files is counting against my download/syncing/offline limit. It's not suppose to.First I download all Spotify songs for offline use, there is no problem, there are less than 1000.Then I start downloading songs in ...

Regular

The songs in playlists from my Local Files is counting against my download/syncing/offline limit. It's not suppose to. First I download all Spotify songs for offline use, there is no problem, there ...

DannyFL

Roadie

1544 Views

5 replies

1 likes

  • 1544 Views
  • 5 replies
  • 1 likes

ANDROID - Not storing offline in SD card (BQ E5 FHD 4.4.2)

Hello, I am thinking of cancelling my subscription. I can't get the offline files to save on the SD card. I mainly use Spotify in the car and I need my playlists to load on the SD card. I have a BQ E5 FHD with 16GB internal memory and a 32GB SD card....

Regular

Hello,   I am thinking of cancelling my subscription. I can't get the offline files to save on the SD card. I mainly use Spotify in the car and I need my playlists to load on the SD card. &nb...

DBASCO

Regular

2699 Views

13 replies

0 likes

  • 2699 Views
  • 13 replies
  • 0 likes

Local album arts not showing up on phone

I've synced some local tracks to my phone and they all have the correct album covers and I can see them when using Spotify on my laptop, but not on my phone. Is this a bug from the recent update or something? It worked before the update I think.

Casual Listener

I've synced some local tracks to my phone and they all have the correct album covers and I can see them when using Spotify on my laptop, but not on my phone. Is this a bug from the recent update or s...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes