Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387143 Views

545 replies

34 likes

Account
Free
  • 387143 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8036 Views

0 replies

7 likes

  • 8036 Views
  • 0 replies
  • 7 likes

After phone repair how do i link Spotify back to the music i'd previoulsy downloaded to SD card

Before my phone broke i had spotify set up so that all my offline music was saved to my SD card. I've now received my phone back and have set Spotify up again so that it stores music to my SD card but within the App none of the music i know i previou...

Casual Listener

Before my phone broke i had spotify set up so that all my offline music was saved to my SD card.  I've now received my phone back and have set Spotify up again so that it stores music to my SD c...

PhillHewetson

Casual Listener

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on Sony Smartwatch 3 and android wear

I am strongly considering to buy a Sony Smartwatch 3 som I don't have to bring my android phone with me when I am out running. But I need Spotify on it (offline). My question, can I run Spotify offline on a Sony Smartwatch 3 ?

Casual Listener

I am strongly considering to buy a Sony Smartwatch 3 som I don't have to bring my android phone with me when I am out running. But I need Spotify on it (offline).   My question, can I run Spot...

krysmodry

Casual Listener

9111 Views

4 replies

3 likes

  • 9111 Views
  • 4 replies
  • 3 likes

Player jumps to first track of an album instead of playing the whole album as shown in the queue

sometimes it is not possible to listen to the whole album because the player jumps to first or second track after finishing a certain track.this happens on my Android phone.does anybody else has such a problem?

Visitor

sometimes it is not possible to listen to the whole album because the player jumps to first or second track after finishing a certain track. this happens on my Android phone. does anybody else has ...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Spotify charged me 3 times for the premium trail

I saw the $0.99 for 3 months offer,so I paid for my account, but it didn't change to premiums, so I tried two more times,still no good. When I check my bank balance, it shows I've been charged 3 times, please help

Newbie

I saw the $0.99 for 3 months offer,so I paid for my account, but it didn't change to premiums, so I tried two more times,still no good. When I check my bank balance, it shows I've been charged 3 time...

maricaringal1

Newbie

515 Views

2 replies

0 likes

  • 515 Views
  • 2 replies
  • 0 likes

Login fail on android

Hi, I'm trying to login to my spotify account on my android tablet but it keeps on saying that it's unable to login.

Casual Listener

Hi, I'm trying to login to my spotify account on my android tablet but it keeps on saying that it's unable to login.

C1123Kit

Casual Listener

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

How do I get my youtube playlist to my spotify

I'm trying to get my youtube playlist on my spotify I use the app on my android and if there is a way to do it I don't know how can someone please help me

Newbie

I'm trying to get my youtube playlist on my spotify I use the app on my android and if there is a way to do it I don't know how can someone please help me

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Playing my library on other music apps on my phone?

Hello everybody This is Chris. I was just wondering how I can play my downloaded Spotify Premium library on other music players on my phone. For instance PlayerPro or or any of the other apps. As you know Spotify doesn't have the greatest equalizer a...

Regular

Hello everybody This is Chris. I was just wondering how I can play my downloaded Spotify Premium library on other music players on my phone. For instance PlayerPro or or any of the other apps. As you...

christopherhank

Regular

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Spotify keeps changing to random songs by itself (usually when connected to BT headphones)

Hello. For some time now when using Spotify the app changes to a new song without that song being in the queue. It usually happens when Im connected to my bluetooth headphones or to an external speaker. It changes the song to a new one (that I have n...

Newbie

Hello.   For some time now when using Spotify the app changes to a new song without that song being in the queue. It usually happens when Im connected to my bluetooth headphones or to an exter...

1249 Views

0 replies

1 likes

  • 1249 Views
  • 0 replies
  • 1 likes

Lollipop issues

I installed spotify onto my brand new galaxy S5 with the new Lollipop OS and now Spotify won't recongise its connected to the internet through wifi, how do I fix this

Newbie

I installed spotify onto my brand new galaxy S5 with the new Lollipop OS and now Spotify won't recongise its connected to the internet through wifi, how do I fix this  

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

3 good reasons to...

1. Spotify **bleep**s on its consumers! By this silly unorganized help option!2. Spotify has nothin against provideing a **bleep**ty service and trying to cheat people who has payed them for a service. Or want to help people quit that service.3. Why ...

Casual Listener

1. Spotify **bleep**s on its consumers! By this silly unorganized help option! 2. Spotify has nothin against provideing a **bleep**ty service and trying to cheat people who has payed them for a serv...

Kristian_bk_1

Casual Listener

435 Views

2 replies

0 likes

  • 435 Views
  • 2 replies
  • 0 likes

Message Sounds deactivation (whatsapp)

Hello together, is it possible to adjust that message sounds, e.g. from whatsapp, do not interrupt the music? Thanks!

Casual Listener

Hello together,   is it possible to adjust that message sounds, e.g. from whatsapp, do not interrupt the music?   Thanks!

Dixon328

Casual Listener

411 Views

1 replies

2 likes

  • 411 Views
  • 1 replies
  • 2 likes

Hidden Items from Recents Coming Back

As you know recent playlists, artists or albums are appearing on home screen of Android Spotify app. I am trying to hide them but when I close & open app again all the items that I've hidden are coming back to my home screen and it's very disturbing....

Regular

As you know recent playlists, artists or albums are appearing on home screen of Android Spotify app. I am trying to hide them but when I close & open app again all the items that I've hidden are ...

mapuya19

Community Legend

729 Views

7 replies

0 likes

  • 729 Views
  • 7 replies
  • 0 likes

Crashing phone over and over again

=== START OF TEMPLATE === DescriptionEver since last night Spotify has been crashing my phone over and over again. I am unable to uninstall it. I am unable to delete the files from my SD card. I am unable to delete the app data from my phone. I am un...

Newbie

     === START OF TEMPLATE ===   Description Ever since last night Spotify has been crashing my phone over and over again. I am unable to uninstall it. I am unable to delete ...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Spotify app plays albums out of order

Recently, I've noticed an issue where, if I'm listening to a full album, and I need to pause for a few minutes, upon resuming the album will play out of order, usually acting as if I'm starting the album on shuffle from the beginning. I've double che...

Newbie

Recently, I've noticed an issue where, if I'm listening to a full album, and I need to pause for a few minutes, upon resuming the album will play out of order, usually acting as if I'm starting the a...

jcolli40

Newbie

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Spotify will not connect to the internet - Motorola Turbo

Spotify will not recognize the internet connection on my phone. I have done re-installation and still can't get it to work. As of now i can't even get logged in on my moble device I have logged out and logged back in.Deleted all data, uninstalled and...

Newbie

Spotify will not recognize the internet connection on my phone.  I have done re-installation and still can't get it to work.  As of now i can't even get logged in on my moble device &nbs...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Spotify is changing its volume by itself.

This issue has been driving me crazy for weeks. I'll be listening to music in my car, on my headphones in the house, or wherever else, and Spotify is lowering its volume slightly down (a noticable amount) and then raising it back up after 15ish secon...

Casual Listener

This issue has been driving me crazy for weeks. I'll be listening to music in my car, on my headphones in the house, or wherever else, and Spotify is lowering its volume slightly down (a noticable am...

AIdenP

Casual Listener

806 Views

3 replies

0 likes

  • 806 Views
  • 3 replies
  • 0 likes

Spotify repeatedly deleting my Downloaded Albums

Threr are probably lot's of posts with this problem, but this is so absurd I will bother with my own. Sporify repeatedly and randomly deletes my albums. I have two devices (Nexus Tablet, LG G3) where I download different songs in each, so I can liste...

Regular

Threr are probably lot's of posts with this problem, but this is so absurd I will bother with my own.   Sporify repeatedly and randomly deletes my albums. I have two devices (Nexus Tablet...

979 Views

0 replies

0 likes

Albums
Deleted downloads
Offline Access
Premium
  • 979 Views
  • 0 replies
  • 0 likes

Search missing: Here's the (temporary) solution!

As of today, there's still no bugfix for the missing search option. I have, however, found a way to search without closing the app! The thing is: the search button is ACTUALLY STILL THERE, but it's hidden behind the top bar. The good thing: it's stic...

Casual Listener

As of today, there's still no bugfix for the missing search option. I have, however, found a way to search without closing the app!    The thing is: the search button is ACTUALLY STILL TH...

ralucanicola

Newbie

810 Views

2 replies

1 likes

  • 810 Views
  • 2 replies
  • 1 likes

Cant reinstall Spotify on my Xperia Z3

Hi, i had Problems with the Spotify app and deinstalled the app.Now i have the Problem that the Playstore says my Z3 (wich previously had Spotify running) isnt compatible.Why i cant reinstall the Spotify app?Im running android 5.0.2. Greetings Dasany...

Casual Listener

Hi,   i had Problems with the Spotify app and deinstalled the app. Now i have the Problem that the Playstore says my Z3 (wich previously had Spotify running) isnt compatible. Why i cant rein...

cephalization

Community Legend

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes