Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376639 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I looked for similar posts but they all say my PC cant connect to phone. Spotify on my PC shows my phone and I am completely synced. But my computer is not showing up on my Android.
I looked for similar posts but they all say my PC cant connect to phone. Spotify on my PC shows my phone and I am completely synced. But my computer is not showing up on my Android.
Newbie
1946 Views
6 replies
0 likes
Hi, Since the latest release it´s really hard for me to bring up the "now playing" -screen. The scenario is: 1. I open up spotify2. Open a playlist and start a song3. Then when try to "expand" the bar at the bottom by pressing at it to open the "now ...
Hi, Since the latest release it´s really hard for me to bring up the "now playing" -screen. The scenario is: 1. I open up spotify 2. Open a playlist and start a song 3...
306 Views
0 replies
0 likes
Friend using spitify account on their device and now all devices lig in as their name. Cant play spitify at sane time or one device starts controlling another.
Friend using spitify account on their device and now all devices lig in as their name. Cant play spitify at sane time or one device starts controlling another.
357 Views
0 replies
0 likes
I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the music but avoid erasing the playlists I have?
I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the...
Gig Goer
484 Views
2 replies
0 likes
Hello!Just now, Spotify 'forgot' that I had playlists available offline. I can see that the files are still there in the storage folder, but the tracks that were available offline aren't anymore.This is the second time this has happened, both on my A...
Hello! Just now, Spotify 'forgot' that I had playlists available offline. I can see that the files are still there in the storage folder, but the tracks that were available offline aren't anymore....
536 Views
0 replies
0 likes
I see a desktop version of this question but I'm having the same problem volume up/down issue with my mobile device (LG G2, T-Mobile, latest version of both Android and Spotify). I'll plug in my phone to the car and as I'm driving/listening to a song...
I see a desktop version of this question but I'm having the same problem volume up/down issue with my mobile device (LG G2, T-Mobile, latest version of both Android and Spotify). I'll plug...
Newbie
1739 Views
3 replies
0 likes
I had an account on my android handy.but I did not remember the password when I was going to change to premium account.for better handling I did it on my computer. so I ordered a reset of password.this is ok on the computer, but not on the handy.I do...
I had an account on my android handy. but I did not remember the password when I was going to change to premium account. for better handling I did it on my computer. so I ordered a reset of passwor...
278 Views
0 replies
0 likes
I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the music but avoid erasing the playlists I have?
I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the...
353 Views
0 replies
0 likes
Hello I just purchased the OnePlus One and the past few days the Spotify app has been giving me quite a bit of trouble. Every time I click into it it says that it's offline, even though I have full 4G LTE bars. The biggest issue, however, is that mos...
Hello I just purchased the OnePlus One and the past few days the Spotify app has been giving me quite a bit of trouble. Every time I click into it it says that it's offline, even though I have full 4...
Newbie
2659 Views
11 replies
0 likes
HiHi have a htc one m8 from at&t unlocked and after update to 3.XX the problems of disconections, cannot connect, etc appear.I have to roll back to 2.8 and the problems dissappear.With wifi no problem, but when i go to 3G/4G i have to wait 10/15 minu...
Hi Hi have a htc one m8 from at&t unlocked and after update to 3.XX the problems of disconections, cannot connect, etc appear. I have to roll back to 2.8 and the problems dissappear. With wifi...
Casual Listener
549 Views
2 replies
0 likes
I've been using spotify on my computer and Galaxy S5 for a while with local files working perfectly fine on both. Today all local files stopped syncing to my mobile device. It kept all local files that were there before, but any new local songs are n...
I've been using spotify on my computer and Galaxy S5 for a while with local files working perfectly fine on both. Today all local files stopped syncing to my mobile device. It kept all lo...
384 Views
0 replies
1 likes
I've been using Spotify premium account on Android and it always plays the same songs when I play it on shuffle no matter what time I start the app.. like the random seed is always getting the same... the newly offline song added hardly ever play unl...
I've been using Spotify premium account on Android and it always plays the same songs when I play it on shuffle no matter what time I start the app.. like the random seed is always getting the same.....
406 Views
0 replies
0 likes
Streaming music to car audio via BT, very loud sound with CDs, FM, AM, USB stick on the car stereo, about half that via BT from the phone. Volume seems loud enough in headphones when connected to the phone. All volumes for sound are at max on the pho...
Streaming music to car audio via BT, very loud sound with CDs, FM, AM, USB stick on the car stereo, about half that via BT from the phone. Volume seems loud enough in headphones whe...
Newbie
11383 Views
8 replies
0 likes
Hello!I have Spotify Premium and for some reason when I load playlists on the they each stay on "Loading". The app has been push for 5 hours now and that still won't all load. Does any one have any assistance? Thank you!
Hello! I have Spotify Premium and for some reason when I load playlists on the they each stay on "Loading". The app has been push for 5 hours now and that still won't all load. Does any one have a...
Gig Goer
431 Views
2 replies
0 likes
There are two options here. Either the shuffle feature is atrocious and this is a known fact, or it works slightly differently than a shuffle feature inherently would, and I simply haven't had it explained to me yet. Which is it?
There are two options here. Either the shuffle feature is atrocious and this is a known fact, or it works slightly differently than a shuffle feature inherently would, and I simply haven't had it exp...
Music Fan
1018 Views
8 replies
0 likes
Just noticed the track playing doesnt match with the one in the playlist
Just noticed the track playing doesnt match with the one in the playlist
249 Views
0 replies
0 likes
I am currently on the 3 mo. trial which hasnt expired yet. When I try to play certain songs I get the message that the song is not available.
I am currently on the 3 mo. trial which hasnt expired yet. When I try to play certain songs I get the message that the song is not available.
256 Views
0 replies
0 likes
All the songs from this album download, except this one, can you guys explain me why? I'm on a Galaxy S4...
All the songs from this album download, except this one, can you guys explain me why? I'm on a Galaxy S4...
Not applicable
399 Views
2 replies
0 likes
I have been running spotify on an Alcatel One Touch 6030X. As of yesterday, when I open the app. My screen freezes and my phone restarts. I've tried a clean reinstall and a new SD card. But the same problem is still occurring. Any help would be great...
I have been running spotify on an Alcatel One Touch 6030X. As of yesterday, when I open the app. My screen freezes and my phone restarts. I've tried a clean reinstall and a new SD card. But the same ...
272 Views
0 replies
0 likes
After installation and reboot, Spotify says it can't find the SD card. I'm using a Samsung Galaxy s4, and it happens on any SD card I use. HELP!!!
After installation and reboot, Spotify says it can't find the SD card. I'm using a Samsung Galaxy s4, and it happens on any SD card I use. HELP!!!
Casual Listener
3415 Views
3 replies
0 likes
