Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110672 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222808 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
579658 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477440 Views
577 replies
40 likes
Hello everybody! Updated my phone at the weekend didnt I! Silly mistake. Now on Android 5.1.1 using Spotify 3.3.0.988. I connect the phone via Bluetooth to my Alpine CDE 187 R and to my Samsung Gear Fit. Prior to the update it would let me change tra...
Hello everybody! Updated my phone at the weekend didnt I! Silly mistake. Now on Android 5.1.1 using Spotify 3.3.0.988. I connect the phone via Bluetooth to my Alpine...
Music Fan
831 Views
1 replies
1 likes
I wait to the release of Apple Music for Android then I quit my premium account! Why is it so hard to make it possible to change your playlist under Android! And why there is no Family Mode that I and my wife can use the online mode at the same time!...
I wait to the release of Apple Music for Android then I quit my premium account! Why is it so hard to make it possible to change your playlist under Android! And why there is no Family Mode that I an...
374 Views
0 replies
0 likes
there is no sound on my android but my playlists are there....Im paying for something I can't use right now...what is going on
there is no sound on my android but my playlists are there....Im paying for something I can't use right now...what is going on
Community Legend
771 Views
3 replies
0 likes
I manually removed songs from a playlist via the app on my desktop, however, even though I can see the track listing of the playlist on the android app and see that the songs I removed are indeed gone, they will still end up playing as if they are st...
I manually removed songs from a playlist via the app on my desktop, however, even though I can see the track listing of the playlist on the android app and see that the songs I removed are ...
446 Views
0 replies
0 likes
Salve, avevo la mia play List di brani scaricati su sportivo da ascoltare in modalità offline. Premetto che il servizio di spotify io c'è l'ho gratuito per tre mesi con la promozione under30. Mi dice che i brani nn sono più disponibili. Come mai???
Salve, avevo la mia play List di brani scaricati su sportivo da ascoltare in modalità offline. Premetto che il servizio di spotify io c'è l'ho gratuito per tre mesi con la promozione under30. Mi dice...
687 Views
0 replies
0 likes
When I try to start spotify on my Huawei ascend p7 it's goes black for two seconds and then close. I've even tried to restart my phone to factory settings, but nothing seems to help. Please help me fix the problem.
When I try to start spotify on my Huawei ascend p7 it's goes black for two seconds and then close. I've even tried to restart my phone to factory settings, but nothing seems to help. Please help me f...
Newbie
741 Views
3 replies
0 likes
hi If i cannot use premium features on my walkman and phone (both android) then what is the point with paying for premium subscription? The shuffle function is still only available on these devices despite it saying premium account. I only use my chr...
hi If i cannot use premium features on my walkman and phone (both android) then what is the point with paying for premium subscription? The shuffle function is still only a...
339 Views
0 replies
0 likes
Well it sucks I've changed my password for my andriod spotify account. But for some reason it still won't let me login cause it says that it's unable to login because my username or password isn't correct. But I've doubled checked my password and e-m...
Well it sucks I've changed my password for my andriod spotify account. But for some reason it still won't let me login cause it says that it's unable to login because my username or password isn't co...
Casual Listener
853 Views
1 replies
0 likes
Unless I'm miss understood in some way, Spotify doesn't have a "monthly time limit" anymore? However, I keep getting this message "You've reached the monthly free time limit" on my phone. It works completely fine on my computer. I've tried clearing t...
Unless I'm miss understood in some way, Spotify doesn't have a "monthly time limit" anymore? However, I keep getting this message "You've reached the monthly free time limit" on my phone. It wor...
845 Views
0 replies
0 likes
please answer my question.my songs will be deleted if i change my user account
please answer my question. my songs will be deleted if i change my user account
286 Views
0 replies
0 likes
Hi I have paid for premium, it shows up in my account as premium, but on my two android devices i can only shuffle play. Everything is fine on this Chromebook though. I need spotify to work as premium on my Sony Walkman NWZ X2 so i can stream music t...
Hi I have paid for premium, it shows up in my account as premium, but on my two android devices i can only shuffle play. Everything is fine on this Chromebook though. I need spotify...
Not applicable
664 Views
2 replies
0 likes
Bonjour, utilisant un smartphone android (lolilipop) je voudrais savoir si l'application spotify est pleinement compatible avec un récepteur bleutooh aptx... ? Merci.
Bonjour, utilisant un smartphone android (lolilipop) je voudrais savoir si l'application spotify est pleinement compatible avec un récepteur bleutooh aptx... ? Merci.
568 Views
0 replies
3 likes
The Spotify app does not save offline music on the SD card. I have cleared the cache several times and I have also tried the other solutions. Motorolo Moto G 2014Free internal memory: 1 GMFree SD card memory: 27 GBThe offline music of Spotify always ...
The Spotify app does not save offline music on the SD card. I have cleared the cache several times and I have also tried the other solutions. Motorolo Moto G 2014 Free internal memory: 1 G...
Casual Listener
925 Views
4 replies
0 likes
So The latest update has yet again deleted all of my playlists. This is ridiculous, can someone please explain as to why I have to wait hours for my playlists to redownload everytime there is an update? In this case I'd rather not update my app at al...
So The latest update has yet again deleted all of my playlists. This is ridiculous, can someone please explain as to why I have to wait hours for my playlists to redownload everytime t...
568 Views
0 replies
1 likes
OK, I've had this question running around in my brain for quite a while. Here goes: I have a pile of Spotify albums that I like and listen to. The ability of Spotify to find rare tracks and obscure groups is quite amazing. But, I have avoided making ...
OK, I've had this question running around in my brain for quite a while. Here goes: I have a pile of Spotify albums that I like and listen to. The ability of Spotify to find rare...
Casual Listener
4644 Views
12 replies
0 likes
I been using Spotify for a while I and I got the 99 cent for 3 months and for some reason it is telling me to get premium again when I am in my 2 month. It just kick me out and how can I use my remaining money in my account
I been using Spotify for a while I and I got the 99 cent for 3 months and for some reason it is telling me to get premium again when I am in my 2 month. It just kick me out and how can I use my remai...
533 Views
0 replies
0 likes
Hi, I have synced local mp3 files from my desktop computer with my android device numerous times in the past with no issues. I just upgraded to a galaxy s6 and can no longer play any local files from my desktop computer on my phone. The local file pl...
Hi, I have synced local mp3 files from my desktop computer with my android device numerous times in the past with no issues. I just upgraded to a galaxy s6 and can no longer play any l...
Newbie
851 Views
1 replies
0 likes
When I try to start spotify on my Huawei ascend p7 it's goes black for two seconds and then close. I've even tried to restart my phone to factory settings, but nothing seems to help. Please help me fix the problem.
When I try to start spotify on my Huawei ascend p7 it's goes black for two seconds and then close. I've even tried to restart my phone to factory settings, but nothing seems to help. Please help me f...
Newbie
1811 Views
7 replies
0 likes
=== START OF TEMPLATE === DescriptionI save an album on Spotify and then save it for offline use.I press play to listen to the album.I open Chrome browser to visit a website.Just as the page is about to complete loading Spotify stops playing.I go bac...
=== START OF TEMPLATE === Description I save an album on Spotify and then save it for offline use. I press play to listen to the album. I open Chrome browser to visit a website. Ju...
1569 Views
0 replies
1 likes
I am following the new music Tuesday Playlist and have it set to download to my phone, I really enjoyed last week's Playlist but when I went to listen to it I had noticed that it updated and last week's Playlist was nowhere to be found, I was under t...
I am following the new music Tuesday Playlist and have it set to download to my phone, I really enjoyed last week's Playlist but when I went to listen to it I had noticed that it updated and last wee...
493 Views
0 replies
0 likes
