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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114687 Views

26 replies

4 likes

  • 114687 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230528 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230528 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589708 Views

79 replies

3 likes

  • 589708 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484625 Views

580 replies

42 likes

Account
Free
  • 484625 Views
  • 580 replies
  • 42 likes

Android Spotify Not Removing Songs From Playlist

I manually removed songs from a playlist via the app on my desktop, however, even though I can see the track listing of the playlist on the android app and see that the songs I removed are indeed gone, they will still end up playing as if they are st...

Newbie

I manually removed songs from a playlist via the app on my desktop, however, even though I can see the track listing of the playlist on the android app and see that the songs I removed are ...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

brani spariti

Salve, avevo la mia play List di brani scaricati su sportivo da ascoltare in modalità offline. Premetto che il servizio di spotify io c'è l'ho gratuito per tre mesi con la promozione under30. Mi dice che i brani nn sono più disponibili. Come mai???

Newbie

Salve, avevo la mia play List di brani scaricati su sportivo da ascoltare in modalità offline. Premetto che il servizio di spotify io c'è l'ho gratuito per tre mesi con la promozione under30. Mi dice...

694 Views

0 replies

0 likes

  • 694 Views
  • 0 replies
  • 0 likes

Spotify won't start on my Huawei ascend p7

When I try to start spotify on my Huawei ascend p7 it's goes black for two seconds and then close. I've even tried to restart my phone to factory settings, but nothing seems to help. Please help me fix the problem.

Visitor

When I try to start spotify on my Huawei ascend p7 it's goes black for two seconds and then close. I've even tried to restart my phone to factory settings, but nothing seems to help. Please help me f...

vdmarel

Newbie

745 Views

3 replies

0 likes

  • 745 Views
  • 3 replies
  • 0 likes

cannot use premium on my android walkman and xperia phone

hi If i cannot use premium features on my walkman and phone (both android) then what is the point with paying for premium subscription? The shuffle function is still only available on these devices despite it saying premium account. I only use my chr...

Visitor

hi   If i cannot use premium features on my walkman and phone (both android)   then what is the point with paying for premium subscription?   The shuffle function is still only a...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Can't Login Into My Spotify On My Andriod!

Well it sucks I've changed my password for my andriod spotify account. But for some reason it still won't let me login cause it says that it's unable to login because my username or password isn't correct. But I've doubled checked my password and e-m...

Casual Listener

Well it sucks I've changed my password for my andriod spotify account. But for some reason it still won't let me login cause it says that it's unable to login because my username or password isn't co...

jasrodriquez

Casual Listener

854 Views

1 replies

0 likes

Trouble Logging In
  • 854 Views
  • 1 replies
  • 0 likes

"You've reached the monthly free time limit"

Unless I'm miss understood in some way, Spotify doesn't have a "monthly time limit" anymore? However, I keep getting this message "You've reached the monthly free time limit" on my phone. It works completely fine on my computer. I've tried clearing t...

Newbie

Unless I'm miss understood in some way, Spotify doesn't have a "monthly time limit" anymore? However, I keep getting this message "You've reached the monthly free time limit" on my phone. It wor...

846 Views

0 replies

0 likes

  • 846 Views
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I have tried everything and still cant get premium use on Sony Walkman NWZ X2 and Xperia Z3 Compact

Hi I have paid for premium, it shows up in my account as premium, but on my two android devices i can only shuffle play. Everything is fine on this Chromebook though. I need spotify to work as premium on my Sony Walkman NWZ X2 so i can stream music t...

Visitor

Hi   I have paid for premium, it shows up in my account as premium, but on my two android devices i can only shuffle play. Everything is fine on this Chromebook though.   I need spotify...

user-removed

Not applicable

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Bluetooh aptx ou aac et spotify

Bonjour, utilisant un smartphone android (lolilipop) je voudrais savoir si l'application spotify est pleinement compatible avec un récepteur bleutooh aptx... ? Merci.

Newbie

Bonjour, utilisant un smartphone android (lolilipop) je voudrais savoir si l'application spotify est pleinement compatible avec un récepteur bleutooh aptx... ? Merci.    

574 Views

0 replies

3 likes

  • 574 Views
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  • 3 likes

Storing offline music on SD card does not work (suggested solutions tested)

The Spotify app does not save offline music on the SD card. I have cleared the cache several times and I have also tried the other solutions. Motorolo Moto G 2014Free internal memory: 1 GMFree SD card memory: 27 GBThe offline music of Spotify always ...

Casual Listener

The Spotify app does not save offline music on the SD card. I have cleared the cache several times and I have also tried the other solutions.   Motorolo Moto G 2014 Free internal memory: 1 G...

JohSel

Casual Listener

927 Views

4 replies

0 likes

  • 927 Views
  • 4 replies
  • 0 likes

Just updated and lost all my downloaded music

So The latest update has yet again deleted all of my playlists. This is ridiculous, can someone please explain as to why I have to wait hours for my playlists to redownload everytime there is an update? In this case I'd rather not update my app at al...

Casual Listener

So The latest update has yet again deleted all of my playlists.    This is ridiculous, can someone please explain as to why I have to wait hours for my playlists to redownload everytime t...

570 Views

0 replies

1 likes

  • 570 Views
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  • 1 likes

Solved!! Offline Music - How does it work?

OK, I've had this question running around in my brain for quite a while. Here goes: I have a pile of Spotify albums that I like and listen to. The ability of Spotify to find rare tracks and obscure groups is quite amazing. But, I have avoided making ...

Regular

OK, I've had this question running around in my brain for quite a while.  Here goes:   I have a pile of Spotify albums that I like and listen to.  The ability of Spotify to find rare...

JJFIVEOH1

Casual Listener

4732 Views

12 replies

0 likes

Android 4.4
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  • 12 replies
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Membership

I been using Spotify for a while I and I got the 99 cent for 3 months and for some reason it is telling me to get premium again when I am in my 2 month. It just kick me out and how can I use my remaining money in my account

Newbie

I been using Spotify for a while I and I got the 99 cent for 3 months and for some reason it is telling me to get premium again when I am in my 2 month. It just kick me out and how can I use my remai...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

Local files "waiting to download"

Hi, I have synced local mp3 files from my desktop computer with my android device numerous times in the past with no issues. I just upgraded to a galaxy s6 and can no longer play any local files from my desktop computer on my phone. The local file pl...

Casual Listener

Hi,   I have synced local mp3 files from my desktop computer with my android device numerous times in the past with no issues.  I just upgraded to a galaxy s6 and can no longer play any l...

matucrespo

Newbie

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

Solved!! spotify won't start on my Huawei ascend p7

When I try to start spotify on my Huawei ascend p7 it's goes black for two seconds and then close. I've even tried to restart my phone to factory settings, but nothing seems to help. Please help me fix the problem.

Visitor

When I try to start spotify on my Huawei ascend p7 it's goes black for two seconds and then close. I've even tried to restart my phone to factory settings, but nothing seems to help. Please help me f...

Maualex

Newbie

1829 Views

7 replies

0 likes

  • 1829 Views
  • 7 replies
  • 0 likes

Spotify stops playing when I use Chrome

=== START OF TEMPLATE === DescriptionI save an album on Spotify and then save it for offline use.I press play to listen to the album.I open Chrome browser to visit a website.Just as the page is about to complete loading Spotify stops playing.I go bac...

Music Fan

 === START OF TEMPLATE ===   Description I save an album on Spotify and then save it for offline use. I press play to listen to the album. I open Chrome browser to visit a website. Ju...

1590 Views

0 replies

1 likes

  • 1590 Views
  • 0 replies
  • 1 likes

Access previous Playlist that update weekly "new music Tuesday"

I am following the new music Tuesday Playlist and have it set to download to my phone, I really enjoyed last week's Playlist but when I went to listen to it I had noticed that it updated and last week's Playlist was nowhere to be found, I was under t...

Newbie

I am following the new music Tuesday Playlist and have it set to download to my phone, I really enjoyed last week's Playlist but when I went to listen to it I had noticed that it updated and last wee...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Solved!! Android Equalizer

When equalizer will be available to Android? Using the Android Equalizer low the volume a lot.... A native equalizer is a must for Android app... Thanks in advance.

Casual Listener

When equalizer will be available to Android? Using the Android Equalizer low the volume a lot.... A native equalizer is a must for Android app...   Thanks in advance.

tspecken

Casual Listener

239975 Views

6 replies

9 likes

  • 239975 Views
  • 6 replies
  • 9 likes

[Spotify Connect] Unable to choose local songs (PC) with Android device as remote.

Whenever tapping a local saved song (PC) in the android app (functioning as remote), it returns an error saying: This issue doesn't occur with songs hosted by Spotify neither doesn't make it a difference when the songs are stored on the Android devic...

Regular

Whenever tapping a local saved song (PC) in the android app (functioning as remote), it returns an error saying:   This issue doesn't occur with songs hosted by Spotify neither doesn't m...

689 Views

0 replies

0 likes

Android
Android 5.0.2
Spotify connect remote
  • 689 Views
  • 0 replies
  • 0 likes

Impossible To open app

Since this morning I cannot open my app on m'y Huawei ascend P7. I already desinstall and reinstall it many times but nothing To do ... On other apparel no problem it works perfectly. Please help ...

Newbie

Since this morning I cannot open my app on m'y Huawei ascend P7. I already desinstall and reinstall it many times but nothing To do ... On other apparel no problem it works perfectly. Please help ...

525 Views

0 replies

0 likes

  • 525 Views
  • 0 replies
  • 0 likes