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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842873 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842873 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14355 Views
  • 1 replies
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  • 14355 Views
  • 1 replies
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Default Open

Is it possible to make spotify open filtered by title on my android galaxy s4? Thanks, Jimmy

  • Newbie
  • Is it possible to make spotify open filtered by title on my android galaxy s4?   Thanks, Jimmy
  • Joe
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

force close when multitasking

Hi, I have been facing the force close issue whenever i am multitasking on my galaxy s3. Is there anyway to prevent the app from being killed by the system?

  • Casual Listener
  • Hi,   I have been facing the force close issue whenever i am multitasking on my galaxy s3. Is there anyway to prevent the app from being killed by the system? 
  • Joe
  • Community Legend
  • 486 Views
  • 3 replies
  • 0 likes
  • 486 Views
  • 3 replies
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Sorting playlists

When I sort a playlist in Spotify, yeah it sorts it but when I close the app and open it again the playlist is unsorted. I've had this issue since first started using Spotify. Help?

  • Gig Goer
  • When I sort a playlist in Spotify, yeah it sorts it but when I close the app and open it again the playlist is unsorted. I've had  this issue since first started using Spotify. Help?
  • Peter__
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • Playlists
    Sorting Songs
  • 280 Views
  • 1 replies
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offline playlists

Since I downloaded the new updated app for Spotify, none of my playlists will remain synced offline. I have downloaded them all about 10 times each, but they don't play offline, and when I go back online again, there aren't downloaded, apparently. I ...

  • Newbie
  • Since I downloaded the new updated app for Spotify, none of my playlists will remain synced offline. I have downloaded them all about 10 times each, but they don't play offline, and when I go back on...
  • Joe
  • Community Legend
  • 560 Views
  • 3 replies
  • 0 likes
  • Download
    downloaded
    offline
    Playlists
    sync
    trouble
    Update
  • 560 Views
  • 3 replies
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"this track is not availeble"

Hi,I always had some songs thad I liked but spotify did not have them in their system. So I always import the track from my pc, I have a premeum account. And when I connected my phone to my pc the songs sync on my phone too. But now that doesn't work...

  • Casual Listener
  • Hi, I always had some songs thad I liked but spotify did not have them in their system. So I always import the track from my pc, I have a premeum account. And when I connected my phone to my pc th...
  • Joe
  • Community Legend
  • 234 Views
  • 3 replies
  • 0 likes
  • 234 Views
  • 3 replies
  • 0 likes

Download Error

Hi, I have a Samsung Galaxy Ace with a 2.3.5 Android system running. A few days ago I had to completely wipe the phone and was in the process of reinstalling everything when Spotify failed. I have tried reinstalling the app several times, both from G...

  • Newbie
  • Hi,   I have a Samsung Galaxy Ace with a 2.3.5 Android system running. A few days ago I had to completely wipe the phone and was in the process of reinstalling everything when Spotify failed...
  • Joe
  • Community Legend
  • 334 Views
  • 2 replies
  • 0 likes
  • 334 Views
  • 2 replies
  • 0 likes

Solved!! Redmi + SD Card offline playlist issue

Hi all, I've tried almost every solution in the book to get Spotify to save my offline playlists to my microsd card but it still saves to internal memory. I believe my problem is unique to Redmi (XiaoMi) phones. Here's the issue:Redmi has partitioned...

  • Regular
  • Hi all, I've tried almost every solution in the book to get Spotify to save my offline playlists to my microsd card but it still saves to internal memory. I believe my problem is unique to Redmi (Xia...
  • Joe
  • Community Legend
  • 12707 Views
  • 5 replies
  • 0 likes
  • microSD
    offline playlists
  • 12707 Views
  • 5 replies
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using to much data Help

This month I am already at 1.37 GB and only 10 days in .... The past months I was around 700 MB of data with spotify on my Android phone. What happend that caused it to use so much data already this month? I need my spotify, I hope this isn't permena...

  • Casual Listener
  • This month I am already at 1.37 GB and only 10 days in .... The past months I was around 700 MB of data with spotify on my Android phone. What happend that caused it to use so much data already this ...
  • user-removed
  • Not applicable
  • 503 Views
  • 5 replies
  • 0 likes
  • 503 Views
  • 5 replies
  • 0 likes

Dispositivo incompatible con esta version

Mi movil, Samsung Ace. Ayer me pidio instalar nueva version de spotify. La descargue de Google store. Al instalarla aparece: "Esta version es incompatible con este dispositivo." Hasta ayer funcionaba perfectamente. ¿ cual es la solución?

  • Newbie
  • Mi movil, Samsung Ace. Ayer me pidio instalar nueva version de spotify. La descargue de Google store. Al instalarla aparece: "Esta version es incompatible con este dispositivo."   Hast...
  • Joe
  • Community Legend
  • 257 Views
  • 2 replies
  • 0 likes
  • 257 Views
  • 2 replies
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Solved!! App always says "Title not available"

Hi, I wanted to try the app for Android (Galaxy S2) and maybe I am too stupid, but for every song I try to play it just says "This title is not available" (actually, in German: "Der Titel ist nicht verfügbar"). Why not? I clicked on "Download playlis...

  • Newbie
  • Hi,   I wanted to try the app for Android (Galaxy S2) and maybe I am too stupid, but for every song I try to play it just says "This title is not available" (actually, in German: "Der Titel ...
  • Joe
  • Community Legend
  • 1039 Views
  • 5 replies
  • 0 likes
  • 1039 Views
  • 5 replies
  • 0 likes

Spotify logs me out.

I use Facebook to sign in to Spotify. I have premium. I mostly use Spotify on my phone. Several times throughout the day, often in the middle of listening to a song, it logs out. This makes it impossible to keep anything downloaded (my entire point o...

  • Regular
  • I use Facebook to sign in to Spotify. I have premium. I mostly use Spotify on my phone. Several times throughout the day, often in the middle of listening to a song, it logs out. This makes it imposs...
  • Joe
  • Community Legend
  • 205 Views
  • 2 replies
  • 0 likes
  • 205 Views
  • 2 replies
  • 0 likes

Keeps crashing on Samsung Galaxy S III

Just got the new Galaxy and am new to the Android scene - was wondering why music keeps stopping randomly and the app seems quite buggy. Has anyone else noticed this? Also the app seems to stop playing music after about 10 mins of leaving the phone a...

  • Casual Listener
  • Just got the new Galaxy and am new to the Android scene - was wondering why music keeps stopping randomly and the app seems quite buggy. Has anyone else noticed this?   Also the app seems to...
  • Peter__
  • Community Legend
  • 8155 Views
  • 11 replies
  • 2 likes
  • 8155 Views
  • 11 replies
  • 2 likes

Album is missing on android version

Mastodon album Once more around the sun is ok at web player, but when u open the album on android, it just show 2 of the 11 songs.

  • Regular
  • Mastodon album Once more around the sun is ok at web player, but when u open the album on android, it just show 2 of the 11 songs.
  • gandour
  • Regular
  • 310 Views
  • 6 replies
  • 0 likes
  • 310 Views
  • 6 replies
  • 0 likes

Cannot access to My Songs in the android app [Solved]

I have many songs saved to "My songs" in the web player and the Linux desktop player (both are synchronized well), but when I go to "My songs" in the Android app, there isn't any song.This is a bug? I'm not want to search and save the songs again in ...

  • Regular
  • I have many songs saved to "My songs" in the web player and the Linux desktop player (both are synchronized well), but when I go to "My songs" in the Android app, there isn't any song. This is a b...
  • Peter__
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Playlists pretend to sync, then wont play songs, then go away

I've paid for Spotify for over a year now and in general have loved it. In my opinion, though, the only reason for really paying for it is Offline mode, yet since this last update I've been having serious issues with Spotify. Before the update, the a...

  • Casual Listener
  • I've paid for Spotify for over a year now and in general have loved it. In my opinion, though, the only reason for really paying for it is Offline mode, yet since this last update I've been having se...
  • Peter__
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

songs from an album refusing to play

When I first got my spotify account, I created different stations from different artists on my android phone including reggaeton artists Baby Rasta y Gringo. One of the albums that I liked so much from them was Los Duros. It used to work and always p...

  • Newbie
  • When I first got my spotify account, I created different stations from different artists on my android phone including reggaeton artists Baby Rasta y Gringo. One of the albums that I liked so mu...
  • Daniel
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

cannot download spotify for android

Hi, I am currently in the US for an extended period, although I live in a country where spotify is not available yet. I downloaded it fine on my PC, but I cannot do so on my Android phone. I get a message from the app store that spotify is not availa...

  • Newbie
  • Hi, I am currently in the US for an extended period, although I live in a country where spotify is not available yet. I downloaded it fine on my PC, but I cannot do so on my Android phone. I get a me...
  • Daniel
  • Community Legend
  • 659 Views
  • 2 replies
  • 0 likes
  • 659 Views
  • 2 replies
  • 0 likes

Local songs from my PC are not downloaded to my Samsung Galaxy S3

The songs Spotify is offering are being downloaded perfectly. When I want to play the songs from my PC on my phone it says the title is not available. Below the local song it say: Loading... - Loading... Please help!

  • Casual Listener
  • The songs Spotify is offering are being downloaded perfectly. When I want to play the songs from my PC on my phone it says the title is not available.   Below the local song it say: Loading....
  • Daniel
  • Community Legend
  • 287 Views
  • 3 replies
  • 0 likes
  • 287 Views
  • 3 replies
  • 0 likes

My premium has downgraded to free.

Hi,I added spotify premium on to my Vodafone tarriff and has been working perfectly for months. Last week my premium downgraded to the free spotify!? Vodafone say it is a technical issue with spotify that you are trying to fix.Can you please tell me ...

  • Newbie
  • Hi, I added spotify premium on to my Vodafone tarriff and has been working perfectly for months. Last week my premium downgraded to the free spotify!? Vodafone say it is a technical issue with spo...
  • Richard
  • Roadie
  • 1780 Views
  • 6 replies
  • 0 likes
  • downgraded
    Free
    Premium
  • 1780 Views
  • 6 replies
  • 0 likes