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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 40400 Views
  • 65 replies
  • 25 likes
  • 40400 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876813 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876813 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26140 Views
  • 4 replies
  • 0 likes
  • 26140 Views
  • 4 replies
  • 0 likes

Solved!! Cant view full widget when screen locked to change song on Sony Experia Z2

Hi, when the screen is locked on Sony Experia Z2, the buttons available when pressing the power button are play, pause and next. The previous option is totally missing. Android version is lollipop. The control part of the widget is not completely sha...

  • Casual Listener
  • Hi, when the screen is locked on Sony Experia Z2, the buttons available when pressing the power button are play, pause and next. The previous option is totally missing. Android version is lollipop. T...
  • JaMiNo
  • Music Fan
  • 1940 Views
  • 6 replies
  • 0 likes
  • 1940 Views
  • 6 replies
  • 0 likes

Solved!! Some albums are on spotify but aren't showing up on the artist page

When I search for the Bleacher's "I wanna get better" and "Strange Desire" they won't show up on the spotify app, I went on to the web player found it and added it to my music, however the tracks are all grayed out and won't play nor show up on the a...

  • Regular
  • When I search for the Bleacher's  "I wanna get better" and "Strange Desire" they won't show up on the spotify app, I went on to the web player found it and added it to my music, however the trac...
  • DannyFL
  • Roadie
  • 12105 Views
  • 21 replies
  • 0 likes
  • Albums
  • 12105 Views
  • 21 replies
  • 0 likes

Solved!! Spotify Doesn't Work!!!

Spotify - the icon- doesn't appear on the notifications bar on my device even while the app is running background. I have to click the icon on the menu every single time to see what I'm listening to. I guess it is because of the Musicxmatch app which...

  • Casual Listener
  • Spotify - the icon- doesn't appear on the notifications bar on my device even while the app is running background. I have to click the icon on the menu every single time to see what I'm listening to....
  • ErickRGuetta
  • Community Legend
  • 1268 Views
  • 7 replies
  • 0 likes
  • 1268 Views
  • 7 replies
  • 0 likes

Solved!! Android app redownload tracks switching cell off and tracks stopping

First of all apologies if this has been mentioned before but after reading a large amount of comments I am at my wits end. I have a premium account, a desktop with the software installed with Win7 64bit. I also _for remote access - use an android cel...

  • Music Fan
  • First of all apologies if this has been mentioned before but after reading a large amount of comments I am at my wits end. I have a premium account, a desktop with the software installed with Win7 64...
  • kapitikarl
  • Music Fan
  • 643 Views
  • 4 replies
  • 0 likes
  • 643 Views
  • 4 replies
  • 0 likes

I'm using an android device, and the spotify max volume is still too low.

I've tried looking for posts about this topic, but I cannot find any solutions. compared to other audio apps, Spotify is pitiful. And it wasn't always like this. I've only had this problem for a couple of months. Before, I'd use to have to turn the v...

  • Newbie
  • I've tried looking for posts about this topic, but I cannot find any solutions. compared to other audio apps, Spotify is pitiful. And it wasn't always like this. I've only had this problem for a coup...
  • ErickRGuetta
  • Community Legend
  • 466 Views
  • 1 replies
  • 0 likes
  • volume
  • 466 Views
  • 1 replies
  • 0 likes

Last.fm Log-in Error on Mobile App

My Spotify app isn't allowing me to sign in to my Last.fm account for scrobbling. My account name and password are correct, there are no blank spaces before or after either the username or password, and I have reinstalled the app a few times now (had...

  • Casual Listener
  • My Spotify app isn't allowing me to sign in to my Last.fm account for scrobbling. My account name and password are correct, there are no blank spaces before or after either the username or password, ...
  • AdamAG
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

One playlist wont download

Hi everybody, I have this one playlist that wont go offline under any circunstances, even if It is the only playlist. Everytime i click the button to download It just resets itself.I use Android 4.4 (I have a premium account obviously) Thanks!

  • Casual Listener
  • Hi everybody, I have this one playlist that wont go offline under any circunstances, even if It is the only playlist. Everytime i click the button to download It just resets itself. I use Androi...
  • tekio
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Max volume on my lg g3 is too low when playing on spotify

I just bougth a lg g3 and started downloading my playlists on the device and when I started playing the max volume is just too low. I can even overhear the music playing in the gym when Im on my headphones. I know is not volume settings on the device...

  • Casual Listener
  • I just bougth a lg g3 and started downloading my playlists on the device and when I started playing the max volume is just too low. I can even overhear the music playing in the gym when Im on my head...
  • rtik13
  • Roadie
  • 1913 Views
  • 14 replies
  • 1 likes
  • 1913 Views
  • 14 replies
  • 1 likes

Solved!! Problema con reproduccion offline

Hola.Yo antes tenía una cuenta premium y no tenía problema alguno. Ahora decidí hacer otra cuenta premium conectandome desde facebook (pagué por 3 meses) y al descargar mi musica...todo bien pero no puedo escucharla en modo offline, queda en segundo ...

  • Casual Listener
  • Hola. Yo antes tenía una cuenta premium y no tenía problema alguno. Ahora decidí hacer otra cuenta premium conectandome desde facebook (pagué por 3 meses) y al descargar mi musica...todo bien pero n...
  • DannyFL
  • Roadie
  • 1352 Views
  • 5 replies
  • 0 likes
  • 1352 Views
  • 5 replies
  • 0 likes

Solved!! How to contact Spotify about incorrect charges.

Can someone let me know how I can find out why I am being charged for premium service when my subscription page says I have the free service. It seems impossible to contact Spotify to find out. Thanks

  • Casual Listener
  • Can someone let me know how I can find out why I am being charged for premium service when my subscription page says I have the free service. It seems impossible to contact Spotify to ...
  • ErickRGuetta
  • Community Legend
  • 921 Views
  • 4 replies
  • 0 likes
  • 921 Views
  • 4 replies
  • 0 likes

Offline Songs

since a couple of weeks i notice that when i use my account on a different computer/phone, i have to download every song on my offline playlist, but thats no the entire problem, the problem is that somehow those songs that i downloaded stay on my pho...

  • Casual Listener
  • since a couple of weeks i notice that when i use my account on a different computer/phone, i have to download every song on my offline playlist, but thats no the entire problem, the problem is that s...
  • MichaelJerzak
  • Composer
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

my phone reboots when starting spotify

Hi. First of all, sorry about my english. The problem i wanna talk you about is that my phone (Alcatel onetouch m'pop 5020) reboots itself each time i try to use spotify.Since i though it was all about my phone i restored it to factory data (even usi...

  • Casual Listener
  • Hi.   First of all, sorry about my english.   The problem i wanna talk you about is that my phone (Alcatel onetouch m'pop 5020) reboots itself each time i try to use spotify. Since&nbs...
  • MichaelJerzak
  • Composer
  • 346 Views
  • 3 replies
  • 0 likes
  • 346 Views
  • 3 replies
  • 0 likes

chewing my data

I usually only listen to playlist, and those playlist are down loaded on my device. My question is why has Spotify started chewing an incredible amount of data? This month Spotify has eaten 6.88 gb of it and I still have till the 22nd. This is abnorm...

  • Roadie
  • I usually only listen to playlist, and those playlist are down loaded on my device. My question is why has Spotify started chewing an incredible amount of data? This month Spotify has eaten 6.88 gb o...
  • phxkrausehouse
  • Roadie
  • 722 Views
  • 14 replies
  • 0 likes
  • 722 Views
  • 14 replies
  • 0 likes

EQ lowers the volume drastically

I think the sound quality is pretty poor without the EQ. The problem iswhen i activate the EQ the volume drops drastically. Any ideas what to do?Using a Samsun Galaxy S3 -mini. Have tried a reinstallation.regards Dennis

  • Newbie
  • I think the sound quality is pretty poor without the EQ. The problem is when i activate the EQ the volume drops drastically. Any ideas what to do? Using a Samsun Galaxy S3 -mini. Have tried a reins...
  • user-removed
  • Not applicable
  • 717 Views
  • 1 replies
  • 0 likes
  • 717 Views
  • 1 replies
  • 0 likes

Solved!! While listening to playlist at work it changes to the last playlist I listened to at home.

Let me start by saying that this is NOT an issue related to the play queue. I listen to music either on my big stereo at home though my Roku or on a Bluetooth speaker at home through my android tablet or on a Bluetooth speaker through my android phon...

  • Regular
  • Let me start by saying that this is NOT an issue related to the play queue.    I listen to music either on my big stereo at home though my Roku or on a Bluetooth speaker at home through m...
  • UdderJuice
  • Regular
  • 1573 Views
  • 6 replies
  • 0 likes
  • 1573 Views
  • 6 replies
  • 0 likes

Playlist folders are not displayed in android app

Hi all, I have organised all my playlists in folders at the desktop version. I have read that all my folders will be visible at the android version, but unfortunately they are not Am I doing something wrong? If it is relevant in some case I have the ...

  • Regular
  • Hi all,   I have organised all my playlists in folders at the desktop version. I have read that all my folders will be visible at the android version, but unfortunately they are not 😉 Am I do...
  • DannyFL
  • Roadie
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! clear play queue

I would like to clear the play queue. I have premium. I just need the steps. TIA

  • Newbie
  • I would like to clear the play queue. I have premium. I just need the steps. TIA
  • DannyFL
  • Roadie
  • 1254 Views
  • 1 replies
  • 0 likes
  • 1254 Views
  • 1 replies
  • 0 likes

lost all songs

Hi all my songs have disappeared I've tried logging out then back in but no success can any1 help?

  • Newbie
  • Hi all my songs have disappeared I've tried logging out then back in but no success can any1 help?
  • DannyFL
  • Roadie
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Solved!! Unfortunately Spotify has stopped working

That is the error message I get over and over. I'm a premium user and I've only been able to use the mobile app less than a single day in the past week. That's a big problem for me. Uninstall and reinstall aren't working either. Please help. Getting ...

  • Casual Listener
  • That is the error message I get over and over. I'm a premium user and I've only been able to use the mobile app less than a single day in the past week. That's a big problem for me. Uninstall and rei...
  • seanfeedback
  • Casual Listener
  • 4843 Views
  • 8 replies
  • 1 likes
  • 4843 Views
  • 8 replies
  • 1 likes