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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194409 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194409 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535586 Views

78 replies

3 likes

  • 535586 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439018 Views

565 replies

37 likes

Account
Free
  • 439018 Views
  • 565 replies
  • 37 likes

stored music files issue

I am a Premium user and have been noticing that time to time Spotify tries to download all my stored music files again. Does anyone know how to solve this? Thanks in advance.

Newbie

I am a Premium user and have been noticing that time to time Spotify tries to download all my stored music files again. Does anyone know how to solve this?   Thanks in advance.

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Sony Z3 to digifunk

How do I get spotify to play on my digifunk with a sono Z3 phone? An iPhone 4s works with airplay fine.Any help would be appreciated?Thanks

Casual Listener

How do I get spotify to play on my digifunk with a sono Z3 phone? An iPhone 4s works with airplay fine. Any help would be appreciated? Thanks

Davidoff-5

Casual Listener

762 Views

2 replies

0 likes

  • 762 Views
  • 2 replies
  • 0 likes

Solved!! Android app login failure

I get the message "you already created an account with that email address" when I try to log in. Is this the same fault that requires me to delete the app, wipe my sd carf, spin around three times and bark like a chicken? I see lots of reports of iss...

Visitor

I get the message "you already created an account with that email address" when I try to log in. Is this the same fault that requires me to delete the app, wipe my sd carf, spin around three times an...

user-removed

Not applicable

1162 Views

1 replies

0 likes

Android
errors
Login
waste of time
  • 1162 Views
  • 1 replies
  • 0 likes

Saved song quality before enabling extreme quality

Premium user on an android phone here... C= I recently discovered I had the High quality option enabled for Downloads (offline mode), so I switch to Extreme quality but I don't notice any difference when listening to my songs which I saved before swi...

Visitor

Premium user on an android phone here... C=   I recently discovered I had the High quality option enabled for Downloads (offline mode), so I switch to Extreme quality&nbs...

mabrekito

Newbie

1722 Views

2 replies

0 likes

  • 1722 Views
  • 2 replies
  • 0 likes

Solved!! account

I created my account though fb in Italy but now I'm in Canada and I just reset my phone, now that I'm putting back all my apps spotify won't let me sign in with fb , it keeps saying ," oh it seems you ate trying to log in from another country."When I...

Newbie

I created my account though fb in Italy but now I'm in Canada and I just reset my phone, now that I'm putting back all my apps spotify won't let me sign in with fb , it keeps saying ," oh it seems yo...

atom1989

Community Legend

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Won't sync local files!

As the title says, my samsung galaxy s5 just won't sync my local files from my computer. I've read and tried everything the help thread recommended but it just won't work.

Newbie

As the title says, my samsung galaxy s5 just won't sync my local files from my computer. I've read and tried everything the help thread recommended but it just won't work. 

biff

Casual Listener

724 Views

2 replies

0 likes

  • 724 Views
  • 2 replies
  • 0 likes

Unable to log in

Hello, i am having problem login into the app, it stays at "logging in" when i use credential and when i use facebook to log in it stays on the logging screen aswell, after awhile it just goes back, to the user/pass screen, i have tried doing a coupl...

Casual Listener

Hello, i am having problem login into the app, it stays at "logging in" when i use credential and when i use facebook to log in it stays on the logging screen aswell, after awhile it just goes back, ...

Risengeth

Casual Listener

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Solved!! The app is closing alone.

After the last update, the app plays only one song and then automatically closes.

Visitor

After the last update, the app plays only one song and then automatically closes.

mikeblessing

Roadie

1888 Views

9 replies

2 likes

  • 1888 Views
  • 9 replies
  • 2 likes

Spotify Connect + Sony SRS-X7

Big problems with connection. Every time my Xperia Z2 is turning of the screen the Spotify connection is lost. Sometimes when I am jumping forward in the main play screen the connection is lost. When it is back online the previous songvis shown as pl...

Gig Goer

Big problems with connection. Every time my Xperia Z2 is turning of the screen the Spotify connection is lost. Sometimes when I am jumping forward in the main play screen the connection is lost. When...

684 Views

0 replies

0 likes

Sony
SRS-X7
Xperia
Z2
  • 684 Views
  • 0 replies
  • 0 likes

Not able to log in

Firstly, I tired downloading a new song from the internet and it said I was not connected to the internet but that was clearly wrong because I was connected to a wifi network. So I reinstalled the app, tried logging in with my username and password b...

Casual Listener

Firstly, I tired downloading a new song from the internet and it said I was not connected to the internet but that was clearly wrong because I was connected to a wifi network.  So I reinstalled ...

mshilling81790

Casual Listener

978 Views

4 replies

0 likes

  • 978 Views
  • 4 replies
  • 0 likes

LOCAL File PLAYBACk

Hey, I am having a problem. I set up a playlist on my computer and synched it with my phone it has local files that are both located on my computer and on my mobile device. I still cannot play these local files. How do I fix this problem. I would lov...

Newbie

Hey,   I am having a problem.  I set up a playlist on my computer and synched it with my phone it has local files that are both located on my computer and on my mobile device.  I sti...

PhantomDiesel

Roadie

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Solved!! Music

Why can't I change any of the music I have saved on my account? It was working fine a week ago but now it is stuck on shuffle and says that im always offline even though i have 3G.

Visitor

Why can't I change any of the music I have saved on my account? It was working fine a week ago but now it is stuck on shuffle and says that im always offline even though i have 3G.

user-removed

Not applicable

1238 Views

6 replies

0 likes

  • 1238 Views
  • 6 replies
  • 0 likes

Solved!! Spotify doesn't save offline playlists to external SD-card

Hey! My Spotify app became extremely laggy and slow after an update of Spotify, so I reinstalled it and deleted all my offline playlists. But now, whenever I try make a playlist offline, it just saves the music to my internal SD, which only has a few...

Casual Listener

Hey!   My Spotify app became extremely laggy and slow after an update of Spotify, so I reinstalled it and deleted all my offline playlists. But now, whenever I try make a playlist offline, it ...

Jordi

Community Legend

741 Views

2 replies

0 likes

  • 741 Views
  • 2 replies
  • 0 likes

Avançar para próxima musica não funciona com a Capa Flip Cover S View (S5)

Boa tarde, Possuo um Samsung Galaxy S5, venho enfrentando esse problema chato uma vez que tenho a Capa Flip Cover S View ao abrir o Spotify e fechar a capa o mesmo não habilita o plugin para avançar a musica na tela modificada da capa somente na tela...

Newbie

Boa tarde,    Possuo um Samsung Galaxy S5, venho enfrentando esse problema chato uma vez que tenho a Capa Flip Cover S View ao abrir o Spotify e fechar a capa o mesmo não habilita o plugi...

913 Views

0 replies

0 likes

Next Song
plugin
Samsung
SM-G900M
Tela de Bloqueio
view
  • 913 Views
  • 0 replies
  • 0 likes

Saying offline when not.

Samsung tab 4 - just home wifi. I updated it Wednesday night because it said I had an update and well since then I can't play songs or do anything basically. It says I'm offline and there's no internet connection when I;m not as everything else works...

Casual Listener

Samsung tab 4 - just home wifi.    I updated it Wednesday night because it said I had an update and well since then I can't play songs or do anything basically. It says I'm offline  ...

hanslowbot

Music Fan

873 Views

3 replies

1 likes

  • 873 Views
  • 3 replies
  • 1 likes

Samsung Galaxy 6 - not moving to next song through bluetooth

Apologies if this has been answered elsewhere but I couldn't see anything similar. I listen to Spotify via my phone through the bluetooth system in my car. On the S6 (I've just upgraded from the S4), when I use the radio / bluetooth devices "next / s...

Newbie

Apologies if this has been answered elsewhere but I couldn't see anything similar.   I listen to Spotify via my phone through the bluetooth system in my car. On the S6 (I've just upgraded from...

teffisk

Casual Listener

1070 Views

2 replies

0 likes

bluetooth
Next
Samsung S6
  • 1070 Views
  • 2 replies
  • 0 likes

Songs skip after 15 seconds (+/-) over bluetooth

The title says it all really. The application works fine with headphones or simply playing from my phones speaker (Droid RAZR) but if I connect my phone to the car spotify skips songs consistently at roughly the 15 second mark. This used to happen on...

Visitor

The title says it all really. The application works fine with headphones or simply playing from my phones speaker (Droid RAZR) but if I connect my phone to the car spotify skips songs consistently at...

teffisk

Casual Listener

5756 Views

4 replies

0 likes

  • 5756 Views
  • 4 replies
  • 0 likes

Can't sync local files

Samsung galaxy sII. I can sync my spotify songs, but i can't sync my files that are local to my desktop. I have plenty of room on my phone. i deleted all playlists and just tried to sync 4 songs, it only synced the 2 spotify songs, so it's not an iss...

Casual Listener

Samsung galaxy sII. I can sync my spotify songs, but i can't sync my files that are local to my desktop.  I have plenty of room on my phone. i deleted all playlists and just tried to sync 4 song...

user-removed

Not applicable

3905 Views

13 replies

3 likes

  • 3905 Views
  • 13 replies
  • 3 likes

Why is volume of Spotify so much lower than all other apps?

So I've just installed the Spotify app on my Sony z3 and the volume is so much lower than all the other audio out puts.. I have no issue listening to audio normally via the normal music player but with Spotify I have to put volume on max and muck abo...

Casual Listener

So I've just installed the Spotify app on my Sony z3 and the volume is so much lower than all the other audio out puts.. I have no issue listening to audio normally via the normal music player but wi...

Matthewjdavy

Casual Listener

1340 Views

3 replies

0 likes

  • 1340 Views
  • 3 replies
  • 0 likes

How can I retrieve my usename & password for my premium

I somehow lost everything from my premium account I just need help getting my username & password. I now have the free Spotify which I don't need especially if I'm paying for the premium.

Casual Listener

I somehow lost everything from my premium account I just need help getting my username & password. I now have the free Spotify which I don't need especially if I'm paying for the premium.

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes