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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106826 Views

26 replies

3 likes

  • 106826 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216540 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216540 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570125 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470047 Views

577 replies

40 likes

Account
Free
  • 470047 Views
  • 577 replies
  • 40 likes

Mini player's pause button is zoomed in. No back button in lockscreen on first song.

As of the latest update (3.2.0.1197), the mini player (the one that shows as a notification) now has the pause button zoomed in covering it's entire box instead of being the same size as the rest of the buttons. Once you press pause, the play button ...

Newbie

As of the latest update (3.2.0.1197), the mini player (the one that shows as a notification) now has the pause button zoomed in covering it's entire box instead of being the same size as the rest of ...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
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Spotify can not find my Android phone / Spotify kan mijn Android toestel niet vinden

English:When i log in on my spotify account at my HTC M7 and at my computer ( both have the latest spotify version and connected on the same Wi-Fi) spotify can not find my phone so i can not sync music to my mobileWho can help me to fix this? Dutch:A...

Newbie

English: When i log in on my spotify account at my HTC M7  and at my computer ( both have the latest spotify version and connected on the same Wi-Fi) spotify can not find my phone so i can not ...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Charged my account

I had signed in with a previous facebook account and used my visa debit for the $0.99 premium subscription for spotify, I deactivated my Facebook account for privacy reasons and made a new one, using the same last name and address, but different emai...

Casual Listener

I had signed in with a previous facebook account and used my visa debit for the $0.99 premium subscription for spotify, I deactivated my Facebook account for privacy reasons and made a new one, using...

AssassinShun

Casual Listener

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

How I can see the quantity of songs to download?

Hi! I'm a premium user. I know that exist a limit of songs that I can download to listen. I would like to know how many songs I have available to download.I can not found where I can see it.thanks in advance!

Casual Listener

Hi! I'm a premium user. I know that exist a limit of songs that I can download to listen. I would like to know how many songs I have available to download. I can not found where I can see it. thank...

elrengo

Casual Listener

678 Views

2 replies

2 likes

  • 678 Views
  • 2 replies
  • 2 likes

Solved!! Student charge without premium

I was signing up for Spotify premium student on my phone. I entered my credit card info first and was then directed to upload proof of my student status, which i didn't have with me, so i planned to go back later and upload proof, but spotify already...

Casual Listener

I was signing up for Spotify premium student on my phone. I entered my credit card info first and was then directed to upload proof of my student status, which i didn't have with me, so i planned to ...

brigadz

Casual Listener

978 Views

2 replies

1 likes

  • 978 Views
  • 2 replies
  • 1 likes

Android phone connectivity in support of syncing music for offline play

Hello.. . I'm running the latest Premium Spotify on my Windows 7 PC (1.0.9.133.gcedaee38) and on my Android phone (3.2.0.1197). I used to be able to USB-cable-connect the phone to the laptop and see my phone in the "devices" area of the desktop Spoti...

Casual Listener

Hello.. . I'm running the latest Premium Spotify on my Windows 7 PC (1.0.9.133.gcedaee38) and on my Android phone (3.2.0.1197). I used to be able to USB-cable-connect the phone to the laptop and see ...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
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help

Ho pagato il premium ma l'account resta su free! Cosa devo fare?

Newbie

Ho pagato il premium ma l'account resta su free! Cosa devo fare?

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Volume drops when I adjust volume while playing a song

Hi,I'm using Spotify on HTC one m9 and ever some I upgraded to premium account I've had problems with the volume. When I change the volume up or down while playing a song it suddenly drops to a whisper and won't go up unless I skip part of the track ...

Newbie

Hi, I'm using Spotify on HTC one m9 and ever some I upgraded to premium account I've had problems with the volume. When I change the volume up or down while playing a song it suddenly drops to a whi...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

URL to "Your Music" / Songs

Hello,is there a URL (like for my playlists) that would put me directly into the Songs section of "Your Music" as this list should be similar to playlists?I would like to have a "One click random play" button for my entire Collection on my home scree...

Regular

Hello, is there a URL (like for my playlists) that would put me directly into the Songs section of "Your Music" as this list should be similar to playlists? I would like to have a "One click r...

736 Views

0 replies

5 likes

  • 736 Views
  • 0 replies
  • 5 likes

distorted cover on lock screen

So, after upgrading my Galaxy Note 3 to Lollipop, my lock screen presents me with this crazy looking album art. Example is attached. Anyone knows how to fix it?

Casual Listener

So, after upgrading my Galaxy Note 3 to Lollipop, my lock screen presents me with this crazy looking album art. Example is attached.   Anyone knows how to fix it?

DasPeter

Community Legend

1051 Views

5 replies

0 likes

  • 1051 Views
  • 5 replies
  • 0 likes

Ayuda

Hola quise pagar por tener premium y salia un aviso de que no se puede porque la entidad bancaria no estaba disponible lo intente de nuevo y salio igual incluso decia que no me cobrarian hasta que vi mi cuenta y tengo 2 descuentos de spotify de 0.99 ...

Newbie

Hola quise pagar por tener premium y salia un aviso de que no se puede porque la entidad bancaria no estaba disponible lo intente de nuevo y salio igual incluso decia que no me cobrarian hasta que vi...

408 Views

0 replies

1 likes

  • 408 Views
  • 0 replies
  • 1 likes

no player control for S View Cover on Galaxy S5

Hellothe player control don't appear on the S View cover. On KitKat it work without problems but now on Android 5 it dont work. On the stock player it work. It also work on deezer. Maybe I have to change a setting or something else. I hope someone ca...

Newbie

Hello the player control don't appear on the S View cover. On KitKat it work without problems but now on Android 5 it dont work.   On the stock player it work. It also work on deezer. Maybe I...

xander1986

Casual Listener

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
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Reset my spotify

I would like an full account reset, please help me.

Newbie

I would like an full account reset, please help me.

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
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New playlist seems to get stuck looping the same three songs over and over.

I have been a long time subscriber to Spotify and I use my Galaxy SIII to play music in the car. I've made A TON of playlists and always play them on shuffle and never have a problem. But I created a new playlist on July 13th, that will shuffle for a...

Newbie

I have been a long time subscriber to Spotify and I use my Galaxy SIII to play music in the car. I've made A TON of playlists and always play them on shuffle and never have a problem. But I created a...

775 Views

0 replies

1 likes

  • 775 Views
  • 0 replies
  • 1 likes

Songs missing in playlist on Android S4

I just received a replacement phone and I’m in the process of getting my songs downloaded from the computer onto my SD card. In the meantime I noticed a playlist I have on my desktop that has songs in it that are missing from the playlist on my mobil...

Roadie

I just received a replacement phone and I’m in the process of getting my songs downloaded from the computer onto my SD card. In the meantime I noticed a playlist I have on my desktop that has songs i...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
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Play Queue Starting Over After The First 5 Songs

I've been having this issue since using Spotify connect where I'll take a playlist with about 100 songs on it, shuffle it, then after it plays about the first 5 it starts over again at the first one it shuffled. This only ever happens on my andriod d...

Visitor

I've been having this issue since using Spotify connect  where I'll take a playlist with about 100 songs on it, shuffle it, then after it plays about the first 5 it starts over again at the firs...

user-removed

Not applicable

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

login on desktop fine - cannot login on Android 5.1.1 - Nexus6

i reset my pwlogged in on desktop fine cleared cache and app data on Nexus 6 logged in many times with the same credentials that work on desktop "Unable to login. Either the UserName or Password are incorrect." which is untrue..... help me with this ...

Casual Listener

i reset my pw logged in on desktop fine   cleared cache and app data on Nexus 6   logged in many times with the same credentials that work on desktop    "Unable to login. E...

lazlonger

Casual Listener

879 Views

5 replies

0 likes

  • 879 Views
  • 5 replies
  • 0 likes

Can't view all artist I'm following

I'm following approximately 425 artist, however on the app and the website I'm only able to view about 350 when I'm looking at my music-artist. What gives?

Newbie

I'm following approximately 425 artist, however on the app and the website I'm only able to view about 350 when I'm looking at my music-artist. What gives?

502 Views

0 replies

0 likes

artist
my music
view
  • 502 Views
  • 0 replies
  • 0 likes

Spotify not working on Galaxy S3

Hello, I am a premium account holder and for some reason Spotify has decided not to work on my Galaxy S3. I've tried uninstalling, etc but still the same problem. I get the message "No Internet Connection Available" even though I'm connected to the W...

Regular

Hello, I am a premium account holder and for some reason Spotify has decided not to work on my Galaxy S3.  I've tried uninstalling, etc but still the same problem.     I get the mess...

msucj21

Newbie

2242 Views

8 replies

0 likes

  • 2242 Views
  • 8 replies
  • 0 likes