Problems using search on a playlist

Hello forum!I'm a premium user and very happy to pay for the service.I've found a problem that wasn't there before. Whenever I search on a playlist and play a song on it, the base for the shuffle becomes my search query. Just as well, when I search f...

• Johnma
• Newbie
• Hello forum! I'm a premium user and very happy to pay for the service. I've found a problem that wasn't there before. Whenever I search on a playlist and play a song on it, the base for the shuffle...
• 2015-05-05 5:50:36 PM
• 206 Views
• 0 replies
• 0 likes

what is the phone number to contact customer service?

• rookeslayer
• Newbie
• 2015-05-05 3:19:26 PM
• 2015-05-05 4:02:55 PM
• Erkan_Yılmaz
• Community Legend
• 312 Views
• 1 replies
• 0 likes

Premium Package

I pay for the premium Package but it won't let me use any of its features skip songs etc. I've uninsalled and re installed the app several times with no joy. Gonna cancel if it's not sorted within a few days

• borrillnicola
• Newbie
• I pay for the premium Package but it won't let me use any of its features skip songs etc. I've uninsalled and re installed the app several times with no joy. Gonna cancel if it's not sorted within a ...
• 2015-05-02 7:51:49 PM
• 2015-05-05 1:52:08 PM
• MattSuda
• Spotify Star
• 369 Views
• 2 replies
• 0 likes

Spotify not available in my country error on new phone

Hi, I got myself a new phone yesterday. Now i am trying to install spotify, which i already use for a couple of years, but it won't download because it says it is not available in my country. I live in Holland and it should be available. I think the ...

• Hugo1
• Newbie
• Hi,   I got myself a new phone yesterday. Now i am trying to install spotify, which i already use for a couple of years, but it won't download because it says it is not available in my country...
• 2015-05-05 11:57:56 AM
• 2015-05-05 12:05:27 PM
• MattSuda
• Spotify Star
• 784 Views
• 1 replies
• 0 likes
• country
  Not Available

Spotify used 630mb on it's own

Yesterday evening Spotify on my OnePlus One decided to do something weird. I got some kind of notification so I took my phone (from the table, not from my pocket). I immediately noticed the phone was super hot, like way-beyond-comfortable hot. I unlo...

• LosGiraffe
• Newbie
• Yesterday evening Spotify on my OnePlus One decided to do something weird.   I got some kind of notification so I took my phone (from the table, not from my pocket). I immediately no...
• 2015-04-28 3:43:16 PM
• 2015-05-05 12:04:43 PM
• meahtenoha
• Spotify
• 339 Views
• 1 replies
• 0 likes

My Inbox button disappeared

Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any button for that. Screenshot :http://i.imgur.com/tuVRz3...

• Geerix
• Regular
• Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any but...
• 2015-04-26 8:24:58 PM
• 2015-05-05 7:49:32 AM
• RobertEspinoza
• Newbie
• 1155 Views
• 5 replies
• 0 likes
• Android
  button
  inbox
  Nexus 5
  problem

ad free

While listening through phone in my car, it will ask that I can listen ad free for the next 30 mins but then spotify freezes and I can't do anything

• gannicus1
• Newbie
• While listening through phone in my car, it will ask that I can listen ad free for the next 30 mins but then spotify freezes and I can't do anything
• 2015-05-04 12:11:12 AM
• 255 Views
• 0 replies
• 0 likes

No Metadata or ability to use steering wheel controls

I updated my Galaxy S4 to the latest and greatest OS yesterday and in doing so it updated spotify. After the update the music will still play over my Kenwood DNX9990HD but it doesnt show me any of the information and cannot be controlled from the ste...

• dwarren08
• Newbie
• I updated my Galaxy S4 to the latest and greatest OS yesterday and in doing so it updated spotify.  After the update the music will still play over my Kenwood DNX9990HD but it doesnt show me any...
• 2015-05-01 5:41:24 PM
• 2015-05-04 11:29:45 PM
• garrett216
• Newbie
• 300 Views
• 1 replies
• 0 likes

why is my music sound wierd

It is always too high pitched or loelw pitched

• mustardlizard
• Newbie
• It is always too high pitched or loelw pitched
• 2015-05-04 1:46:55 PM
• 2015-05-04 11:18:06 PM
• user-removed
• Not applicable
• 3477 Views
• 1 replies
• 0 likes

All my saved music suddenly desapeared from my account

All my saved music desapeared and only my saved playlists remained. But when i check the device storage it says that spotify still occupies the same memory. What can i do?

• victorbatista
• Newbie
• All my saved music desapeared and only my saved playlists remained. But when i check the device storage it says that spotify still occupies the same memory. What can i do?
• 2015-05-04 4:41:42 PM
• 171 Views
• 0 replies
• 0 likes

Google Play Gift Card

I recently bought a Google Gift Play Card just to upgrade to Premium. But when I keyed in the code, they said that it is invalid. Please help me!!

• Cheryn
• Newbie
• I recently bought a Google Gift Play Card just to upgrade to Premium. But when I keyed in the code, they said that it is invalid. Please help me!!
• 2015-05-04 1:06:00 PM
• 605 Views
• 0 replies
• 0 likes

Not downloading playlists

When ever I try to download playlists I previously had downloaded before I had reinstalled Spotify it'll tell me that there isn't enough device memory but that is not correct more then half of my memory on my phone is empty. I put majority of my othe...

• Tracy_Lynn
• Music Fan
• When ever I try to download playlists I previously had downloaded before I had reinstalled Spotify it'll tell me that there isn't enough device memory but that is not correct more then half of my mem...
• 2015-05-04 7:17:49 AM
• 184 Views
• 0 replies
• 0 likes

Re: Local files not playing in offline playlists

Did you find a solution to your problem? I have the same issue on my android device. No local files are synced.

• ChriSound
• Music Fan
• Did you find a solution to your problem? I have the same issue on my android device. No local files are synced.
• 2014-08-29 8:02:18 PM
• 2015-05-04 5:01:29 AM
• ChriSound
• Music Fan
• 297 Views
• 2 replies
• 0 likes

Android client crashes with lock screen - both 4.4 and 5.x

I use Spotifyon my mobile devices (iPhone 6, Nexus 5, OnePlus One) and I keep having problems with the Android client: On both Androids (4.4 and 5.x) the client most of the time is not reacting to the lock screen widget and in some cases crashing to ...

• 1129810879
• Casual Listener
• I use Spotifyon my mobile devices (iPhone 6, Nexus 5, OnePlus One) and I keep having problems with the Android client:   On both Androids (4.4 and 5.x) the client most of the time is not react...
• 2015-04-13 8:32:14 AM
• 2015-05-04 4:57:31 AM
• 1129810879
• Casual Listener
• 949 Views
• 3 replies
• 1 likes
• IceCreamSandwich
  lock screen
  Lollipop

Refresh/Reload screen

Every few seconds, I get a white screen with a spinning green refresh/reload arrow. It's quite annoying.I've tried reinstalling the app and even resetting the phone but the problem persists.Has anyone experienced this? How did you fix it?

• Nezcream
• Casual Listener
• Every few seconds, I get a white screen with a spinning green refresh/reload arrow. It's quite annoying. I've tried reinstalling the app and even resetting the phone but the problem persists. H...
• 2015-05-03 11:45:18 PM
• 2015-05-03 11:47:00 PM
• Nezcream
• Casual Listener
• 556 Views
• 1 replies
• 0 likes
• Android
  refresh
  reload
  screen

[Android] - Spotify stops playing when screen locks (Lollipop 5.1)

My rig is:Samsung Galaxy Note IIRooted with: Cyanogenmod 12.1 I haven't the slightest clue what to do about this at this point. I tried uninstall/reinstall, cleared cache, googled for quite awhile. I'm not running any task killer app either, the only...

• pinknobody
• Newbie
• My rig is: Samsung Galaxy Note II Rooted with: Cyanogenmod 12.1   I haven't the slightest clue what to do about this at this point. I tried uninstall/reinstall, cleared cache, googled for qu...
• 2015-05-03 5:08:24 PM
• 389 Views
• 0 replies
• 0 likes

Huawei Ascend P7: Menu button not working

Hey everyone, today I received my new Huawei Ascend P7 and installed Spotify (weirdly it was not installed automatically, unlike most other apps I had had on my old Samsung Galaxy S Plus). I immediately noticed an issue: the menu-button in the top le...

• clarkgriswold
• Newbie
• Hey everyone,   today I received my new Huawei Ascend P7 and installed Spotify (weirdly it was not installed automatically, unlike most other apps I had had on my old Samsung Galaxy S Plus)....
• 2015-02-06 2:18:07 AM
• 2015-05-03 1:25:35 PM
• rowolv
• Newbie
• 1174 Views
• 2 replies
• 0 likes

lenght of title at playlist

How can I show up the title lenght inside a playlist?

• Rieux75
• Casual Listener
• How can I show up the title lenght inside a playlist?
• 2015-05-03 11:02:25 AM
• 181 Views
• 0 replies
• 0 likes