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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118208 Views

27 replies

4 likes

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  • 27 replies
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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238055 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598959 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491499 Views

581 replies

42 likes

Account
Free
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Constantly asked to Login - Desyncing playlists

I have had this problem for quite a few days now. I have a Huawei y520 and I have the Spotify app on it. The thing is that, every certain time, I keep getting asked to log back in, which is only able to be done while connected to WiFi. The most annoy...

Newbie

I have had this problem for quite a few days now. I have a Huawei y520 and I have the Spotify app on it. The thing is that, every certain time, I keep getting asked to log back in, which is only able...

410 Views

0 replies

0 likes

  • 410 Views
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How to turn off Spotify Connect?!

I left my laptop open because I am downloading a file and I quit Spotify on my computer but it keeps saying on my phone that I can connect and everytime it pops up in the App on my phone the songs keep skipping!

Gig Goer

I left my laptop open because I am downloading a file and I quit Spotify on my computer but it keeps saying on my phone that I can connect and everytime it pops up in the App on my phone the songs ke...

530 Views

0 replies

0 likes

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Spotify App Practically Useless [Samsung Galaxy Note 3/Lollipop OS]

At this point, I'm about ready to unsubscribe from Spotify and move over to Google Play. The Spotify app for Android is literally useless now. If it decides to open without crashing, I have to wait upwards of a minute sometimes for any screen to load...

Regular

At this point, I'm about ready to unsubscribe from Spotify and move over to Google Play. The Spotify app for Android is literally useless now. If it decides to open without crashing, I have to wait u...

TyH

Casual Listener

1994 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Samsung S6/Spotify Bluetooth Control

Hello everybody! Updated my phone at the weekend didnt I! Silly mistake. Now on Android 5.1.1 using Spotify 3.3.0.988. I connect the phone via Bluetooth to my Alpine CDE 187 R and to my Samsung Gear Fit. Prior to the update it would let me change tra...

Newbie

Hello everybody!   Updated my phone at the weekend didnt I! Silly mistake.   Now on Android 5.1.1 using Spotify 3.3.0.988.     I connect the phone via Bluetooth to my Alpine...

m0unds

Music Fan

844 Views

1 replies

1 likes

  • 844 Views
  • 1 replies
  • 1 likes

Spotify you fail!

I wait to the release of Apple Music for Android then I quit my premium account! Why is it so hard to make it possible to change your playlist under Android! And why there is no Family Mode that I and my wife can use the online mode at the same time!...

Newbie

I wait to the release of Apple Music for Android then I quit my premium account! Why is it so hard to make it possible to change your playlist under Android! And why there is no Family Mode that I an...

383 Views

0 replies

0 likes

  • 383 Views
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no sound on my android

there is no sound on my android but my playlists are there....Im paying for something I can't use right now...what is going on

Casual Listener

there is no sound on my android but my playlists are there....Im paying for something I can't use right now...what is going on

cephalization

Community Legend

782 Views

3 replies

0 likes

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Android Spotify Not Removing Songs From Playlist

I manually removed songs from a playlist via the app on my desktop, however, even though I can see the track listing of the playlist on the android app and see that the songs I removed are indeed gone, they will still end up playing as if they are st...

Newbie

I manually removed songs from a playlist via the app on my desktop, however, even though I can see the track listing of the playlist on the android app and see that the songs I removed are ...

453 Views

0 replies

0 likes

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brani spariti

Salve, avevo la mia play List di brani scaricati su sportivo da ascoltare in modalità offline. Premetto che il servizio di spotify io c'è l'ho gratuito per tre mesi con la promozione under30. Mi dice che i brani nn sono più disponibili. Come mai???

Newbie

Salve, avevo la mia play List di brani scaricati su sportivo da ascoltare in modalità offline. Premetto che il servizio di spotify io c'è l'ho gratuito per tre mesi con la promozione under30. Mi dice...

697 Views

0 replies

0 likes

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Spotify won't start on my Huawei ascend p7

When I try to start spotify on my Huawei ascend p7 it's goes black for two seconds and then close. I've even tried to restart my phone to factory settings, but nothing seems to help. Please help me fix the problem.

Visitor

When I try to start spotify on my Huawei ascend p7 it's goes black for two seconds and then close. I've even tried to restart my phone to factory settings, but nothing seems to help. Please help me f...

vdmarel

Newbie

750 Views

3 replies

0 likes

  • 750 Views
  • 3 replies
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cannot use premium on my android walkman and xperia phone

hi If i cannot use premium features on my walkman and phone (both android) then what is the point with paying for premium subscription? The shuffle function is still only available on these devices despite it saying premium account. I only use my chr...

Visitor

hi   If i cannot use premium features on my walkman and phone (both android)   then what is the point with paying for premium subscription?   The shuffle function is still only a...

345 Views

0 replies

0 likes

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Can't Login Into My Spotify On My Andriod!

Well it sucks I've changed my password for my andriod spotify account. But for some reason it still won't let me login cause it says that it's unable to login because my username or password isn't correct. But I've doubled checked my password and e-m...

Casual Listener

Well it sucks I've changed my password for my andriod spotify account. But for some reason it still won't let me login cause it says that it's unable to login because my username or password isn't co...

jasrodriquez

Casual Listener

862 Views

1 replies

0 likes

Trouble Logging In
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"You've reached the monthly free time limit"

Unless I'm miss understood in some way, Spotify doesn't have a "monthly time limit" anymore? However, I keep getting this message "You've reached the monthly free time limit" on my phone. It works completely fine on my computer. I've tried clearing t...

Newbie

Unless I'm miss understood in some way, Spotify doesn't have a "monthly time limit" anymore? However, I keep getting this message "You've reached the monthly free time limit" on my phone. It wor...

850 Views

0 replies

0 likes

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I have tried everything and still cant get premium use on Sony Walkman NWZ X2 and Xperia Z3 Compact

Hi I have paid for premium, it shows up in my account as premium, but on my two android devices i can only shuffle play. Everything is fine on this Chromebook though. I need spotify to work as premium on my Sony Walkman NWZ X2 so i can stream music t...

Visitor

Hi   I have paid for premium, it shows up in my account as premium, but on my two android devices i can only shuffle play. Everything is fine on this Chromebook though.   I need spotify...

user-removed

Not applicable

671 Views

2 replies

0 likes

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  • 2 replies
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Bluetooh aptx ou aac et spotify

Bonjour, utilisant un smartphone android (lolilipop) je voudrais savoir si l'application spotify est pleinement compatible avec un récepteur bleutooh aptx... ? Merci.

Newbie

Bonjour, utilisant un smartphone android (lolilipop) je voudrais savoir si l'application spotify est pleinement compatible avec un récepteur bleutooh aptx... ? Merci.    

579 Views

0 replies

3 likes

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Storing offline music on SD card does not work (suggested solutions tested)

The Spotify app does not save offline music on the SD card. I have cleared the cache several times and I have also tried the other solutions. Motorolo Moto G 2014Free internal memory: 1 GMFree SD card memory: 27 GBThe offline music of Spotify always ...

Casual Listener

The Spotify app does not save offline music on the SD card. I have cleared the cache several times and I have also tried the other solutions.   Motorolo Moto G 2014 Free internal memory: 1 G...

JohSel

Casual Listener

938 Views

4 replies

0 likes

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  • 4 replies
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Just updated and lost all my downloaded music

So The latest update has yet again deleted all of my playlists. This is ridiculous, can someone please explain as to why I have to wait hours for my playlists to redownload everytime there is an update? In this case I'd rather not update my app at al...

Casual Listener

So The latest update has yet again deleted all of my playlists.    This is ridiculous, can someone please explain as to why I have to wait hours for my playlists to redownload everytime t...

575 Views

0 replies

1 likes

  • 575 Views
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  • 1 likes

Solved!! Offline Music - How does it work?

OK, I've had this question running around in my brain for quite a while. Here goes: I have a pile of Spotify albums that I like and listen to. The ability of Spotify to find rare tracks and obscure groups is quite amazing. But, I have avoided making ...

Regular

OK, I've had this question running around in my brain for quite a while.  Here goes:   I have a pile of Spotify albums that I like and listen to.  The ability of Spotify to find rare...

JJFIVEOH1

Casual Listener

4785 Views

12 replies

0 likes

Android 4.4
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Membership

I been using Spotify for a while I and I got the 99 cent for 3 months and for some reason it is telling me to get premium again when I am in my 2 month. It just kick me out and how can I use my remaining money in my account

Newbie

I been using Spotify for a while I and I got the 99 cent for 3 months and for some reason it is telling me to get premium again when I am in my 2 month. It just kick me out and how can I use my remai...

547 Views

0 replies

0 likes

  • 547 Views
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Local files "waiting to download"

Hi, I have synced local mp3 files from my desktop computer with my android device numerous times in the past with no issues. I just upgraded to a galaxy s6 and can no longer play any local files from my desktop computer on my phone. The local file pl...

Casual Listener

Hi,   I have synced local mp3 files from my desktop computer with my android device numerous times in the past with no issues.  I just upgraded to a galaxy s6 and can no longer play any l...

matucrespo

Newbie

859 Views

1 replies

0 likes

  • 859 Views
  • 1 replies
  • 0 likes