Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

2137 Views

0 replies

6 likes

  • 2137 Views
  • 0 replies
  • 6 likes

Bluetooth Support?

Does Spotify on Android support bluetooth? I've been using it with my bluetooth headphones without incident, but I couldn't get it to connect to the JVC player in my car, although other music players on my phone work fine.

Newbie

Does Spotify on Android support bluetooth? I've been using it with my bluetooth headphones without incident, but I couldn't get it to connect to the JVC player in my car, although other music players...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

A "Featured Friend" is "blank"?

I tap the "add people" icon at the top right corner, tap to select the "Featured" column, one in the list is a blank. Screen grab -https://goo.gl/photos/55pZpwJobG6RZFyw7 . Is it normal?

Regular

I tap the "add people" icon at the top right corner, tap to select the "Featured" column, one in the list is a blank. Screen grab -https://goo.gl/photos/55pZpwJobG6RZFyw7 . Is it normal?

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Offline sync not working on Android

App says offline sync stopped because no device memory available... but I have several GB available on both device and SD card.

Newbie

App says offline sync stopped because no device memory available... but I have several GB available on both device and SD card.

mysticwolf

Roadie

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!! sync error not enough space on device

I have over 8g free space on my device and 50g on my micro sd, Spotify consistently telling me it can't sync or download as there's not enough space??Any ideas guys? Anyone had the same issue?I tried reinstalling, tried formatting sd card, tried empt...

Newbie

I have over 8g free space on my device and 50g on my micro sd, Spotify consistently telling me it can't sync or download as there's not enough space?? Any ideas guys? Anyone had the same issue? ...

sodapop808

Regular

17523 Views

8 replies

0 likes

device
space
  • 17523 Views
  • 8 replies
  • 0 likes

Mini Cooper F56 Bluetooth Album Art

I don't understand what can be so hard about making the Android version of the Spotify player be able to send album cover art via Bluetooth to a new 2015 F56 Mini Cooper hardtop. Phone is running Android 4.4.2. If I use my wife's iPhone and the Spoti...

Newbie

I don't understand what can be so hard about making the Android version of the Spotify player be able to send album cover art via Bluetooth to a new 2015 F56 Mini Cooper hardtop. Phone is runnin...

1558 Views

0 replies

6 likes

  • 1558 Views
  • 0 replies
  • 6 likes

Album art saving to gallery automatically

Little thumbnails of the album art for everything I listen to on my HTC device ends up saving to my gallery. Is this something I can fix with spotify settings or is it likely an issue with my phone?

Newbie

Little thumbnails of the album art for everything I listen to on my HTC device ends up saving to my gallery. Is this something I can fix with spotify settings or is it likely an issue with my phone?

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

3.0 release change

I use my android tablet to teach spin class, so these new changes weren't helpful! You moved the "data" of the song to the side of the picture and made it much smaller. I need to be able to see the timing of the song, which I was able to do easily wh...

Newbie

I use my android tablet to teach spin class, so these new changes weren't helpful!  You moved the "data" of the song to the side of the picture and made it much smaller.  I need to be able ...

202 Views

0 replies

0 likes

  • 202 Views
  • 0 replies
  • 0 likes

Spotify won't let me log-in through Facebook

I'm unable to log-in through Facebook, it is telling me that I am in a different country? How do I change this? I was living in Australia and now I'm living in Ireland.

Newbie

I'm unable to log-in through Facebook, it is telling me that I am in a different country? How do I change this? I was living in Australia and now I'm living in Ireland.

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Cant Sync my Lokal Files to Spotify at all. Need Help!!

Good Afternoon,Yesterday I wanted to Add 20 new Files from My Computer to my Spotify playlist. Usually it worked when i opened spotify on my Phone and on My Computer at the same time. Not this time. There isnt even this little grey sign that tells yo...

Newbie

Good Afternoon, Yesterday I wanted to Add 20 new Files from My Computer to my Spotify playlist. Usually it worked when i opened spotify on my Phone and on My Computer at the same time. Not this time...

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Music randomly stops

I've noticed over the past few days that I will be listening to music (offline) and Spotify will randomly crash.. It stops playing the music all together and when I open it (if it didn't shut down) it just says loading.. I first thought my playlist w...

Newbie

I've noticed over the past few days that I will be listening to music (offline) and Spotify will randomly crash.. It stops playing the music all together and when I open it (if it didn't shut down) i...

371 Views

0 replies

0 likes

Android 4.4
Crash
  • 371 Views
  • 0 replies
  • 0 likes

Queue

I've been all around in the Android app trying to find a DIRECT path to the play queue, but can't. How do I get to the queue to edit the playlist, add or remove songs from it?

Casual Listener

I've been all around in the Android app trying to find a DIRECT path to the play queue, but can't. How do I get to the queue to edit the playlist, add or remove songs from it?

216 Views

0 replies

0 likes

  • 216 Views
  • 0 replies
  • 0 likes

Still have problems with the volume in my Samsung Galaxy 6 edge

The volume is poor and empty and I have to have the volume in max to hear something!Is the phone or app Spotify?

Casual Listener

The volume is poor and empty and I have to have the volume in max to hear something! Is the phone or app Spotify?

248 Views

0 replies

0 likes

  • 248 Views
  • 0 replies
  • 0 likes

Want ask

Can i see my playlist? If my payment was paused?i need to see my playlist to download the song in my playlist for any phone doesnt have spotify app..Thanks for answer.. sorry my bad english

Newbie

Can i see my playlist? If my payment was paused? i need to see my playlist to download the song in my playlist for any phone doesnt have spotify app.. Thanks for answer.. sorry my bad english

killtogetcrimso

Music Fan

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Solved!! Playlists keep redownloading

My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two days later I cleared cache and uninstalled on my ph...

Casual Listener

My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two ...

sgrtc

Casual Listener

669 Views

4 replies

0 likes

  • 669 Views
  • 4 replies
  • 0 likes

"No internet connection available"

Hi all,My Spotify contact for has not had a response in two weeks, so thought I would try this. My application (android 5.1 on a Motorola 4G) keeps telling me I am offline and no internet connection (I have no selected offline mode in the settings) a...

Casual Listener

Hi all, My Spotify contact for has not had a response in two weeks, so thought I would try this. My application (android 5.1 on a Motorola 4G) keeps telling me I am offline and no internet connect...

jackgeorge25

Casual Listener

682 Views

1 replies

0 likes

No connection available
No internet connection android
  • 682 Views
  • 1 replies
  • 0 likes

Songs "hang" in the background

Not sure if anyone else has had this issue or not...a quick search of the forums didn't reveal anything. When I play a song, they occasionally "hang" in the background. What I mean is that while other songs play, the previous song will stay indefinit...

Newbie

Not sure if anyone else has had this issue or not...a quick search of the forums didn't reveal anything. When I play a song, they occasionally "hang" in the background. What I mean is that while othe...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Covers not appear in the now playing screen

Why do some songs that belong to my local files do not appear to cover the screen of "Now Playing" in the Android application?

Visitor

Why do some songs that belong to my local files do not appear to cover the screen of "Now Playing" in the Android application?

205 Views

0 replies

0 likes

  • 205 Views
  • 0 replies
  • 0 likes

All of a sudden, no volume control with Premium on my Android (Galaxy S5)!

Logged in to Spotify today (Premium account) on my Samsung Galaxy S5, but I cannot find the volume control. Please help.

Regular

Logged in to Spotify today (Premium account) on my Samsung Galaxy S5, but I cannot find the volume control.  Please help.

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

suggested tracks on Android spotify

Hi I'm using Spotify on my Android Phone. When I select one of my playlists ( 30 songs or more) Spotify plays 5 songs or so and then only suggested songs and is impossible to return to my playlist I can understand that Spotify will suggest some songs...

Casual Listener

Hi   I'm using Spotify on my Android Phone. When I select one of my playlists ( 30 songs or more) Spotify plays 5 songs or so and then only suggested songs and is impossible to return to my ...

miss_igkas

Newbie

463 Views

4 replies

1 likes

  • 463 Views
  • 4 replies
  • 1 likes