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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395627 Views

546 replies

35 likes

Account
Free
  • 395627 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8436 Views

0 replies

7 likes

  • 8436 Views
  • 0 replies
  • 7 likes

Superuser Contribution Crashing on android

Hi, I'm currently using this version of the application (8.8.26.56) and when I try to listen to something the app just crash. What I have to do? Thanks in advance for the help ^^

Newbie

Hi, I'm currently using this version of the application (8.8.26.56) and when I try to listen to something the app just crash. What I have to do? Thanks in advance for the help ^^

Eni

Moderator

310 Views

1 replies

1 likes

  • 310 Views
  • 1 replies
  • 1 likes

Superuser Contribution Does spotify give long time users special priviledge?

My QuestionI've been using spotify for over a year now. My friend's just hopped on spotify recently. Both of us don't pay for the subscription. He complained that he couldn't choose a particular song to play. When he plays an album, spotify will shuf...

Casual Listener

My Question I've been using spotify for over a year now. My friend's just hopped on spotify recently. Both of us don't pay for the subscription. He complained that he couldn't choose a particular so...

BenjiGreenwood

Casual Listener

323 Views

2 replies

0 likes

  • 323 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked songs genre menu won't let me swipe left anymore

Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top. The list of genres originally were 'swipable' as in I c...

Newbie

Hello - I am operating the mobile app on a Samsung S21 Ultra. I used to be able to get into my 'liked songs' folder and sort by genre by selecting from the list situated horizontally at the top.&nbsp...

Itsaspy

Visitor

3078 Views

13 replies

3 likes

  • 3078 Views
  • 13 replies
  • 3 likes

Superuser Contribution Xiaomi Redmi 5 : auto reboot smartphone when Spotify if lauched

Plan : PremiumCountry : France DeviceXiaomi Redmi 5Operating SystemAndroid 8.1.0 My Question or IssueEvery time I start the Spotify app, the smartphone reboots. There are some 300Mo of free storage on the phone. Not to many apps installed. There is a...

Visitor

Plan : Premium Country : France   Device Xiaomi Redmi 5 Operating System Android 8.1.0   My Question or Issue Every time I start the Spotify app, the smartphone reboots. ...

Alex

Spotify Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer randomly stops working requiring device restart

PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueI enjoy being able to tweak the sound, but the EQ issues are very frustating. When skipping songs via previous/next or choosing new songs, the music is substantially...

Casual Listener

Plan Premium Country USA Device Pixel 2 XL Operating System Android Pie   My Question or Issue I enjoy being able to tweak the sound, but the EQ issues are very frustating. When skippi...

ColinMoore

Regular

2143 Views

5 replies

4 likes

eq
Equalizer
  • 2143 Views
  • 5 replies
  • 4 likes

Superuser Contribution How do I tell Spotify to NOT shuffle by default when playing albums?

On my android phone, Spotify automatically turns on shuffle mode when I play first song from the list in an album. How do I tell the app to always play the correct track order, unless I actively push the shuffle mode sign below?

Regular

On my android phone, Spotify automatically turns on shuffle mode when I play first song from the list in an album. How do I tell the app to always play the correct track order, unless I actively push...

OscarDC

Moderator

1619 Views

18 replies

0 likes

  • 1619 Views
  • 18 replies
  • 0 likes

Superuser Contribution dj crashing

i press dj and it crashes my app cant listen to one song help plspls

Newbie

i press dj and it crashes my app cant listen to one song help plspls 👍

OscarDC

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist and auto liked songs from artists I don't follow

Could someone tell me why an artist I've removed from my library keeps appearing on my home screen? Like, when I delete this artist, there's some time when they don't show up on my screen, but they eventually come back even if I've blocked them.

Visitor

Could someone tell me why an artist I've removed from my library keeps appearing on my home screen? Like, when I delete this artist, there's some time when they don't show up on my screen, but they e...

AlejaR

Moderator

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bug - Interface gibberish

https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default Bug reappears when the locale is Chinese. Devices: PC Androd IOS MacOS WEB

Casual Listener

https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default    Bug reappears when the locale is Chinese.     Devices: PC Androd IOS MacOS WEB

MihailY

Moderator

544 Views

3 replies

0 likes

  • 544 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs wont play.

Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .

Casual Listener

Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .

Joan

Moderator

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution I do not have access to some premium features on my android.

I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop app. I already reinstalled the app. I don't seem to h...

Visitor

I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop ap...

Vasil

Moderator

1620 Views

1 replies

0 likes

  • 1620 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Volume Level setting not changing in landscape orientation

PlanPremiumCountryGermanyDeviceSamsung Galaxy S22Operating SystemAndroid 13 OneUI 5.1 My Question or IssueWhen using Spotify App on Android device in landscape orientation, it is not possible to change the volume level setting. The dropdown opens and...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S22 Operating System Android 13 OneUI 5.1   My Question or Issue When using Spotify App on Android device in landscape orientation, i...

MihailY

Moderator

1141 Views

5 replies

0 likes

  • 1141 Views
  • 5 replies
  • 0 likes

Superuser Contribution can't log in it says something went wrong

I bought a new phone and installed spotify. When I try to log in it says "something went wrong" try again. It was working at my old phone. I tried to uninstall and reinstall, clear data, rebooting, use mobile data or wi-fi, give all the permissions, ...

Casual Listener

I bought a new phone and installed spotify. When I try to log in it says "something went wrong" try again. It was working at my old phone. I tried to uninstall and reinstall, clear data, rebooting, u...

TheFaruk

Casual Listener

961 Views

5 replies

1 likes

  • 961 Views
  • 5 replies
  • 1 likes

Superuser Contribution Music pauses on my speaker when I receive a notification from my laptop

PlanPremiumCountry DeviceRealmeOperating SystemAndroid and Windows 10 My Question or IssueI have a speaker to which 2 devices are connected. One is Android phone and the other is my laptop. When I play music from my Android phone on my speaker and I ...

Casual Listener

Plan Premium Country   Device Realme Operating System Android and Windows 10   My Question or Issue I have a speaker to which 2 devices are connected. One is Android phone and the...

johncramer02

Visitor

10270 Views

2 replies

1 likes

  • 10270 Views
  • 2 replies
  • 1 likes

Superuser Contribution My spotify is stuck at the premium offers page

Hey, I don't want to purchase a premium account but my app has been stuck on the premium offers page for months and I cannot access to any other features of the app. I've already tried deleting my cache, login in and out plus deleting the app and re ...

Visitor

Hey, I don't want to purchase a premium account but my app has been stuck on the premium offers page for months and I cannot access to any other features of the app. I've already tried deleting my ca...

AlejaR

Moderator

1638 Views

1 replies

0 likes

  • 1638 Views
  • 1 replies
  • 0 likes