Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392460 Views

545 replies

35 likes

Account
Free
  • 392460 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8258 Views

0 replies

7 likes

  • 8258 Views
  • 0 replies
  • 7 likes

Spotify Connect: the Spotify app shows the wrong song on the display

If I …- "Spotify Connect" start and connect to the remote device- and I start a playlist to play- and then take a new song that I add to the waiting list, using the choice options- and when that added song is going to play then the app shows on the d...

Regular

If I … - "Spotify Connect" start and connect to the remote device - and I start a playlist to play - and then take a new song that I add to the waiting list, using the choice options - and when...

martinkorner

Newbie

3000 Views

5 replies

1 likes

  • 3000 Views
  • 5 replies
  • 1 likes

Spotify skips to next song in the middle of a song

Hi,is anyone having an issue where a song is playing and Spotify skips to another song in the middle of playing the song you were listening to? Thanks!

Regular

Hi, is anyone having an issue where a song is playing and Spotify skips to another song in the middle of playing the song you were listening to? Thanks!

DottsyZ

Regular

12350 Views

13 replies

7 likes

  • 12350 Views
  • 13 replies
  • 7 likes

disabled accout

My account for some reason was disabled....and I had to open a new account.Is there any way that you can transfer a play list from the other account to my new one???? The old account user Id is jennifer.love.1974.and the new account is jayjen2015The ...

Newbie

My account for some reason was disabled....and I had to open a new account. Is there any way that you can transfer a play list from the other account to my new one???? The old account user Id is jen...

meahtenoha

Spotify

524 Views

2 replies

0 likes

disabled account
  • 524 Views
  • 2 replies
  • 0 likes

My Local Files are not on my Phone!

I bought the new AC/DC Album, wanted it in an Spotify Playlist on my Android Phone. I can see the Tracks at the Spotify Android App, but they are not playable in on- an offline mode. Why?

Casual Listener

I bought the new AC/DC Album, wanted it in an Spotify Playlist on my Android Phone. I can see the Tracks at the Spotify Android App, but they are not playable in on- an offline mode. Why?

nsnyderxc

Music Fan

1132 Views

9 replies

0 likes

  • 1132 Views
  • 9 replies
  • 0 likes

Samsung Galaxy Tab 4

Spotify has been telling me no internet connection available and i csnt figure out how to fix it can anybody help me ? The device im using is the title

Newbie

Spotify has been telling me no internet connection available and i csnt figure out how to fix it can anybody help me ? The device im using is the  title

MauriceMV

Spotify Star

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Downloaded Music and International Travel

I am traveling to Italy and South Africa from the US later in September. We are planning to use spotify to create a wedding playlist. Will I run into problems downloading music and traveling out of the US on an Android device? If i'm in airplane mode...

Newbie

I am traveling to Italy and South Africa from the US later in September.  We are planning to use spotify to create a wedding playlist.    Will I run into problems downloading music a...

Daniel

Community Legend

3049 Views

2 replies

0 likes

  • 3049 Views
  • 2 replies
  • 0 likes

Solved!! Help with music

I really would like to know if you can still listen to music without paying the 9.99$ a month. I have WiFi in my house and unlimited data on my android. Would love to be able to hook up to my stereo in my car am I still able to listen to music freely...

Newbie

I really would like to know if you can still listen to music without paying the 9.99$ a month. I have WiFi in my house and unlimited data on my android. Would love to be able to hook up to my stereo ...

Mattosaurus

Community Legend

773 Views

1 replies

0 likes

Music
  • 773 Views
  • 1 replies
  • 0 likes

Solved!! Galaxy S6 not showing up in devices

Hello everyone, Ever since I got my S6 I haven't been able to sync my music because it won't show up in devices. I've searched these forums and the support section for help and have tried all solutions that I could find. So far none have helped. The ...

Casual Listener

Hello everyone,   Ever since I got my S6 I haven't been able to sync my music because it won't show up in devices. I've searched these forums and the support section for help and have tried al...

askew101

Casual Listener

1639 Views

2 replies

0 likes

  • 1639 Views
  • 2 replies
  • 0 likes

Solved!! Spotify equalizer - how save settings in the one dedicated to your own preferences?

Seems you have to remember and redo the settings each time you use another pre-set variety in equalizer menu? Or can you save somehow?Thanks!

Regular

Seems you have to remember and redo the settings each time you use another pre-set variety in equalizer menu? Or can you save somehow? Thanks!

Coenobita

Regular

9061 Views

8 replies

0 likes

  • 9061 Views
  • 8 replies
  • 0 likes

Solved!! The app crashes at the start/new sd card

Hi! Firstly, sorry for my English.So, I have a problem with my Spotify app. I have a Samsung Galaxy S4 and when I open the app it just...crash, "Spotify has been arrested" or something like this. I can't use it I closed manually the app, I cleared th...

Casual Listener

Hi!  Firstly, sorry for my English. So, I have a problem with my Spotify app. I have a Samsung Galaxy S4 and when I open the app it just...crash, "Spotify has been arrested" or something ...

Juss

Casual Listener

4022 Views

4 replies

0 likes

  • 4022 Views
  • 4 replies
  • 0 likes

Solved!! Spotify skips song completely

Hello, when I try to listen to the song "We Are" by Hollywood Undead (explicit version), spotify plays a few seconds of the song before skipping it completely and playing the next song in the queue list. I've tried to resync all of my songs and redow...

Newbie

Hello, when I try to listen to the song "We Are" by Hollywood Undead (explicit version), spotify plays a few seconds of the song before skipping it completely and playing the next song in the queue l...

atom1989

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Playback timer reverse?

Anyone know how to switch the playback timer on an Android device from counting up (example- .01 seconds to 3.02 minutes) to counting down (3.02 minutes to .01 seconds)? Thank you!

Casual Listener

Anyone know how to switch the playback timer on an Android device from counting up (example- .01 seconds to 3.02 minutes) to counting down (3.02 minutes to .01 seconds)?  Thank you!

Daniel

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

shuffle play

I hit the shuffle button and Spotify shuffles music like it should. Problem is it won't stop when I restart the app like it used to. I have Uninstalled and reinstalled same problem. Help

Casual Listener

I hit the shuffle button and Spotify shuffles music like it should. Problem is it won't stop when I restart the app like it used to. I have Uninstalled and reinstalled same problem. Help

myshya

Regular

1061 Views

7 replies

2 likes

  • 1061 Views
  • 7 replies
  • 2 likes

Spotify Connect keeps phone awake

This is seriously annoying. If I forget to force close the app when I switch over to desktop then the app keeps the phone in "keep awake" state. This is a major battery drain that I thought had been fixed, but apparently this bug has popped back up y...

Roadie

This is seriously annoying. If I forget to force close the app when I switch over to desktop then the app keeps the phone in "keep awake" state. This is a major battery drain that I thought had been ...

Daniel

Community Legend

1758 Views

2 replies

3 likes

  • 1758 Views
  • 2 replies
  • 3 likes

Writing to SD Card is easy... but switch to new device?

Hi thereCan't believe that this topic is not covered yet, but perhaps my search algo needs improvement I've been using Spotify Premium for quite a while, already two devices and also I could store my "offline available" songs to SD cardI just can't g...

Casual Listener

Hi there Can't believe that this topic is not covered yet, but perhaps my search algo needs improvement   I've been using Spotify Premium for quite a while, already two devices and also I ...

cwel68

Casual Listener

704 Views

2 replies

0 likes

new device
sd card
switch smartphone
  • 704 Views
  • 2 replies
  • 0 likes

Solved!! Automatic re set in spotify settings...

I have disabled spotify from aces sing my Facebook and posting songs to fb through Facebook settings, I've also unin stalled my Facebook apps on my android tablet including all third party fb apps. When I log into spotify I automatically get a pop up...

Regular

I have disabled spotify from aces sing my Facebook and posting songs to fb through Facebook settings, I've also unin stalled my Facebook  apps on my android tablet including all third party fb a...

fam

Regular

4819 Views

16 replies

0 likes

  • 4819 Views
  • 16 replies
  • 0 likes

White screen with green circle constantly appearing while browsing

I,m running Spotify (latest download) on Android lollipop. (HTC one m8)and I am constantl getting a white screen with a green circle appear on the screen while using the app.It stays on the screen for about 1 second, then disappears. This repeats the...

Regular

I,m running Spotify (latest download) on Android lollipop. (HTC one m8) and I am constantl getting a white screen with a green circle appear on the screen while using the app. It stays on the scree...

Daniel

Community Legend

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Spotify remote play

Having an issue in the following scenario. - Spotify is playing on my desktop.- My phone has Spotify installed and is allowing me to remotely skip songs as desired.- I have a bluetooth headset connected to my phone. If I recieve a notification either...

Newbie

Having an issue in the following scenario.   - Spotify is playing on my desktop. - My phone has Spotify installed and is allowing me to remotely skip songs as desired. - I have a bluetooth h...

Daniel

Community Legend

920 Views

2 replies

0 likes

  • 920 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connect blocks powersave functions.

Hello, If I understod it right, I can not turn of Spotify connect. Which i think is pretty bad since it blocks my power saver on my phone (z3) I would love to be able to turn off (and on) the function! 1. Thus i do not need it and i don not want it 2...

Casual Listener

Hello,    If I understod it right, I can not turn of Spotify connect. Which i think is pretty bad since it blocks my power saver on my phone (z3)  I would love to be able ...

Daniel

Community Legend

1061 Views

4 replies

0 likes

  • 1061 Views
  • 4 replies
  • 0 likes

Only forward track skip??

Hi all I've got a Galaxy S5 with the latest Android software. When the screen is locked and using Spotify i only have the option to forward skip tracks? Anyone have any idea how to show the backward skip? I'm a premium member btw. Cheers

Casual Listener

Hi all   I've got a Galaxy S5 with the latest Android software.   When the screen is locked and using Spotify i only have the option to forward skip tracks?    Anyone have a...

Daniel

Community Legend

463 Views

3 replies

0 likes

  • 463 Views
  • 3 replies
  • 0 likes